国际酒店前厅部SP-RM-FO-REC-C208 Long staying guest passport and visa expir查询护照、签证有效期

国际酒店前厅部SP-RM-FO-REC-C208 Long staying guest passport and visa expir查询护照、签证有效期 Sheraton Shenyang Lido Hotel Standard & Procedure 沈阳丽都喜来登饭店 与程序 Position: Guest Service Manager 职位:宾客服务经理 Department: Front Office-Reception Dept. Head: Grace Gu 部门:前厅部-前台 部门经理:顾奕 GM Approval: Akram Touma Date: 13 September 2000 总经理批准:杜艾蒙 日期:2000年9月13日 Task:Long staying guest passport and Code: RM -FO-REC-C208 任务:查询护照、签证有效期 序号:RM-FO-REC-C208 visa expiry check Standard: 标准: All long staying guests passport and visas must be checked according to the Long 所有长住客人的护照和签证要定期由早班的宾客服务经理根据长住客人护照Staying Guest Report and Visa Report by the morning Guest Service Manager 和签证报表重新核查，以确保客人护照和签证的有效性。 regularly to ensure the validity of the guest’s passport or visa. Procedures: 程序: 1. Every morning shift Guest Service Manager must print a long staying guest 1. 每天早班的宾客服务经理要打印一份长住客人护照和签证报表。 passport & visa report. 2. Check the report carefully to find out that if there is any passport or visa which is 2. 仔细检查报表，看是否有客人的护照或签证已到期或即将到期。 expired or nearly expired. 3. If yes, then the guest must be reminded to go to the P.S.B.-Foreign Affairs Office 3. 如有的话，则要提醒该客人到公安局外管处去申请延期。(至少要在到to apply the extension. (At least three days before the expiring date.) 期三天前提醒客人) 4. According to the P.S.B. regulations, a proof letter must be prepared by the Guest 4. 根据公安局的外管条例，宾客服务经理要为客人准备一份信证明客Service Manager and issued to the guest to prove the identification of the guest, 人的身份，也就是说他/她是我们饭店的长住客人。 that is say, he/she is our hotel guest. 5. A specific address and contact No. or person of P.S.B. must be indicated to the guest. 5. 公安局外管处的具体地址，联系电话及联系人也要一并提供给客人。 6. Guest Service Manager may sometimes go together with the guest as the guest request or for language handicap. 6. 由于客人的要求或是语言方面的障碍，有时宾客服务经理要陪客人一同 前往。 Printed Date: 9/13/2000 PAGE: 1/2 Sheraton Shenyang Lido Hotel Standard & Procedure 沈阳丽都喜来登饭店 标准与程序 Position: Guest Service Manager 职位:宾客服务经理 Department: Front Office-Reception Dept. Head: Grace Gu 部门:前厅部-前台 部门经理:顾奕 GM Approval: Akram Touma Date: 13 September 2000 总经理批准:杜艾蒙 日期:2000年9月13日 Task:Long staying guest passport and Code: RM -FO-REC-C208 任务:查询护照、签证有效期 序号:RM-FO-REC-C208 visa expiry check Printed Date: 9/13/2000 PAGE: 2/2