-.z.一、中英文函电文对照1、外贸函电:回信外贸函电:回信〔英文版〕DearMr./Ms, Thankyouforyourletterconveyingcongratulationsonmyappointment.Iwishalsotothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture. Sincerely外贸函电:回信〔中文版〕 尊敬的先生/小姐, 感你来信对我的任命表达的祝贺。我也感您对我的工作给予的支持,并期望未来能有更好的合作。 诚挚的2、外贸函电:回复投诉 外贸函电:回复投诉〔英文版〕 20May2000 Kee&Co.,Ltd 34RegentStreet London,UK DearSirs: Thankyouforyourletterof20Mayreferringtoyourorderno.252.Wearegladtohearthattheconsignmentwasdeliveredpromptly. Weregret,however,thatcaseno.46didnotcontainthegoodsyouordered.Wehaveinvestigatedthematterandfindthatwedidmakeamistakeinputtingtheordertogether. Wehavearrangedforthecorrectgoodstobedispatchedtoyouatonce.Therelevantdocumentswillbemailedtoyouassoonastheyareready. Pleasekeepcaseno.46anditscontentsuntilcalledforbyouragentswhohavebeeninformedofthesituation. Weapologizefortheinconveniencecausedbyourerror. Yoursfaithfully, TonySmith ChiefSeller 外贸函电:回复投诉〔中文版〕 ——先生: 多五月二十日有关第252号定单的来信。得悉货物及时运抵,感到快乐。 有关第46号箱错运货物一事,在此向贵公司致歉。经调查,发现装运时误将货物同放,所以有此错失。 该缺货已安排即时发运,有关文件准备好后会立即寄出。 错运的货物烦请代存,本公司会代理商,不日将与贵公司联络。 因此失误而引致任何不便,本公司深感歉意。 销售部主任 托尼.斯密思谨上 2000年5月20日3、外贸函电:错运货物的回复 外贸函电:错运货物的回复〔英文版〕 20May2000 Kee&Co.,Ltd 34RegentStreet London,UK DearSirs: Thankyouforyourletterof20Mayregardingyourorderno.645. Wearesorrytolearnthattherewasami*-upinyourorder.Wearenowsendingtheconsignmenttoyoubyairfreight.Itshouldbewithyouwithinaweek. Thenecessarydocumentationwillbesentunderseparatecover. Pleaseholdthegoodswhichwerewronglyshippedforcollection. Weofferoursincereapologiesforthedelay.Shouldyouhaveanyfurtherproblems,pleasedonothesitatetocontactusimmediately. Yoursfaithfully, TonySmith ChiefSeller 外贸函电:错运货物的回复〔中文版〕 ——先生: 五月二十日有关第645号定单的来信收到。 得知错运货物,本公司感到抱歉。正确的货物已安排空运,应于一周运抵。有关文件将加函寄上。 烦请暂存错运给贵方的货物。 如有任何疑问,欢送与本公司联络。对于是次错失,谨再次表示歉意。 销售部主任 托尼.斯密思谨上 2000年5月20日外贸函电
文1.主动联系采购商 DearSirs:May1,2001 Inquiriesregardingournewproduct,theDeerMountainBike,havebeeninginfromallpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthemarket-thatitisthebestmountainbikeavailable.Enclosedisourbrochure. Yoursfaithfully 2.提出询价 DearSirs:Jun.1,2001 Wereceivedyourpromotionalletterandbrochuretoday.WebelievethatyourwoulddowellhereintheU.S.A.Kindlysendusfurtherdetailsofyourpricesandtermsofsale.Weaskyoutomakeeveryefforttoquoteatpetitivepricesinordertosecureourbusiness.Welookforwardtohearingfromyousoon.. Truly 3.迅速提供报价 Gentlemen:June4,2001 ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesusgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththecatalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstandwhyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityofbeingofserviceofyou. 交易的契机 4.如何讨价还价 Gentlemen:June8,2001 Wehavereceivedyourpricelistsandhavestudieditcarefully.However,thepricelevelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusadiscountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethatsomepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyousoon. Yourstruly 5-1同意进口商的还价 DearSirs:June12,2001 ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferonthetermssuggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideasofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecostofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown. Sincerely 5-2拒绝进口商的还价 DearSirs:June12,2001 ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.Wemustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemustaskyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountofferedforaquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehopeyouwillreconsidertheoffer. Truly 6.正式提出订单 Gentlemen:June15,2001 Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedtogiveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thofSeptember.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightofrefusalofdeliveryand/orcancellationoftheorderafterthisdate. Truly 7.确认订单 Gentlemen:June20,2001 ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmakeeverypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.Weareatyourserviceatalltimes. Sincerely 8.请求开立信用证 Gentlemen:June18,2001 ThankyouforyourorderNo.599.Inordertoe*ecuteit,pleaseopenanirrevocableL/CfortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/Cwewillpackandshiptheorderasrequested. Sincerely 9.通知已开立信用证 DearSirs:June24,2001 ThankyouforyourletterofJune18enclosingdetailsofyourterms.AccordingtoyourrequestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCitymercialBanktoopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfa*whentheorderhasbeene*ecuted. Sincerely 10.请求信用证延期 Gentlemen:Sep.1,2001 Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipmentbytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbee*pirebeforeshipment.Therefore,pleasee*plainoursituationtoyourcustomersandsecuretheirconsenttoe*tendtheL/CtoSept.30. Sincerely 11.同意更改信用证 Gentlemen:Sept.5,2001 Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.Asrequested,wehaveinstructedtheBeijingCitymercialBanktoe*tendtheL/CuptoandincludingSeptember30.Pleasekeepusabreastofanynewdevelopment. Sincerely三、外贸几类主要函电文1、如何表达在涨价前订货 ThankyouforyourletterofOctober10forbusinesscopiers.Wearenowsendingyouourprice-listandcatalogofthenewesttypesthatareunderproductionandwecansupplyatoncefromstock. Wewanttonoticeyouthatpricesofcopierpartsandponentshavegoneupsteadilysincethesecondhalfoftheyear.Thoughwehavetriedhardtokeepourquotationsdown,weareafraidthemarginforkeepingongoinglikethiswillnotlong.Therefore,wesuggestthatyouwillletushaveyourorderbeforefurtherrisesincosts,whichwillleadtoaraiseinpricesverysoonunavoidably. 感贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供给的最新
的产品清单和价目表。 我方想告诉贵方,自下半年以来,复印机的零、部件价格一直不断增长。尽管我方尽量压低报价,但恐怕有此余地的时间不会太久。因此,建议贵方在零、部件再次涨价,并不可防止地引起成品涨价之前便向我方订货。2、要求及时供货 WeunderstandthatyouaretheagentfortheWhiteTigerties.Weencloseourorderfor1000dozensoftheWhiteTigerties.PleasenotethatweneedthesegoodsratherurgentlyasChristmasisdrawingnear.Ifyoucouldsupplygoodstimelyforseasons,wewouldmakerepeatedorders,providedpricesarereasonable.Paymentfortheenclosedorderwillbemadeonadraftatsightunderourletterofcreditopenedinyourfavoronreceiptofyourconfirmationthatthegoodsaresentout,andcanbedeliveredbefore1,December,2000. 得悉贵公司为“白虎牌领带〞的代理商。兹附上1000打白虎牌领带订单一份。 请注意,由于圣诞节在即,本公司急需这批货物。如果贵公司能够及时供给时令货品,而且价格公正,我方将继续订货。 此票订单之货款,待确认贵方已于2000年12月1日前发货之后,本公司即向贵公司开出见票即付的信用证。3、要求代理商报价 WehavereadinChinaDailythatyouarethee*clusiveagentforHi-FiCorporationofAfricaandAsia.Wouldyoupleasesendusprice-listsandcataloguesofalltheHi-Fiwirelessproductsandtermsofpayment.Pleaseadviseifyouwouldgrantspecialtermsforanannualtradeover1millionU.S.dollars.Avisitofyourrepresentativewouldbeappreciated.Perhapshecouldbringthenewestsamplesofthe999handphone,anitemofgrowinginteresthere. 我方从"中国日报"上获知,贵公司为高保真公司在非洲和亚洲的独家代理商。 请惠送该公司所有无线通讯产品的目录、价目表及付款条件,并请告知,如果每年交易额达100万美元以上,是否可获得特别条件。 敬请贵方派代表来与我们洽谈,并携带最新999型手机样品,该产品在此地销路看好。4、回复询盘告知无货 Referringtoyourletterof5June,weverymuchregretthatweareunabletomakeyouanofferforthegoodsyoudemand.Thereasonisthattheproductyouneedhasbeenoutofstock.What’smoreourmanufacturershavedeclinedordersbecauseofshortageofrawmaterials. Weshall,however,fileyourinquiryandcableyououroffersassoonaswehavegotsupplies. 我方收到贵公司6月5日来函,但非常遗憾,我方无法对贵方所需产品报盘。其原因是,此货品在我处已经脱销。而且,由于原料短缺,生产厂家已经拒绝了我方订单。 我方已将贵方询函备案,一经有货,我方将以电报报盘。5、回复询盘,量大折价 Wearepleasedtoreceiveyourletterof5Julyandencloseourcatalogueandpricelist.Alsobyseparatepostwearesendingyouthesamplesofourproducts.Ourcataloguecontainsitemsandtheirspecificationsofoursupplies.Throughparingourpriceswiththoseofothersuppliers,youwillappreciatethemoderatepricesofours.Foratotalpurchaseofnotlessthan100,000andnotmorethan200,000Americandollars,wewouldallowadiscountof10%andforapurchaselargerthan200,000Americandollars,wewouldallowa20%specialdiscount. 很快乐收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品,请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比拟,我方的报价定会使贵方满意。 凡总定购量超过100,000美元但缺乏200,000美元者,我方将给予10%的折扣;凡总定购量超过200,000美元者,我方将给予20%的折扣。6、如何追问买方意见 InreplytoyourinquirywesentyouonMay25acopyofillustratedcatalogofourelectricproducts.Aswehavenotheardfromyousince,wewouldliketoaskwhetheryouhavehadreceivedourreplyandwhatopinionyouhaveonourproducts.Wearealwaysreadytoserveyouandshouldbegratefulforyourreply. 在5月25日我方对贵方询函的回函中,已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息,特致函询问,贵方是否已收到我方回函,并征求贵方对本公司产品的意见。我方随时愿意效劳,假设承蒙贵方惠赐回函,当不胜感谢。7、如何询问参展条件 Fromyesterday’sMorningPaperwehavelearnedthatyouarenowtakingapplicationsfrome*hibitorsforthe2000CantonFair.Wehopeyouwouldsendusacopyofdetailedconditionsforapplication,suchassizeofeachbooth,feesforrent,andtimescheduleformovingin,etc.,aswellasthetimelimitforapplication. 从昨天"晨报"上得悉,贵单位正在征集“2000年广交会〞的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。8、询盘并邀请访问 Wehadyourencloseddrawingsof5typesofmachinesinyourletterFeb.2,2000.Wouldyoupleaseinformusbyreturnoftheprice,discounts,termsofpaymentandthetimewhenyoucandeliverthem.Ifyourquotationsaresuitableandthequalityprovesgood,we’llbepleasedtoinviteyourrepresentativeoverfordetaileddiscussion. 我方收到贵方2000年2月2日函及随函所附有关5种机械的图纸。 请函报有关机械的价格、折扣、付款方式及最早的交货时间。 如果报价合理并能证明质量优秀,我方将邀请贵方的代表过来详谈。9、如何索要产品目录 WegetyournameandaddressfromyourlocalChamberofmerce.Weareanimporterofplasticproductsandwewouldappreciateitifyouwouldsendusyourcatalogueinthenewyear. 我方从贵公司的商会获知你们的名称与地址。 本公司经营塑料制品的进口业务,希望能够得到贵公司明年的产品目录。10、Seeingyouradin“FamilyLife〞webeeinterestedinyoursilverwaresofcourtstyles.PleasequoteusforthesupplyoftheitemslistedontheenclosedqueryformandgiveyourpricesC.I.F.Shanghai.Itwouldbeappreciatedifyouincludeyourearliestdeliverydate,termsofpayment,anddiscountsforregularpurchases. 我们看过贵公司登在"家庭生活"杂志上的广告,对你们的宫廷银器颇感兴趣。 请贵方按随函附表所列产品提供“C.I.F.〞报价,最好包括最快交货日期、付款条件及所能提供的定期购货折价。11、承使馆推荐询价 WelearnfromtheourEmbassythatyouareproducingfore*porthand-madeshoesandglovesinnaturalleather.Thereisasteadydemandhereforhigh-classgoodsofthistype,especiallyinuniquedesigns.Willyoupleasesendusyourcatalog,e*portpricesandtermsofpayment,togetherwithanysamplesyouwouldliketoletuse*amine. 从我国大使馆得悉贵公司制造并出口天然皮革材料的鞋类及手套。 我国有对此类高级产品稳定需求的市场,特别需要样式新颖的产品。请惠送贵公司的产品目录、出口价格、付款条件及所能提供的样品为荷。12、按样品询价 Wehavealargedemandforthesupplyof50,000metersbrownserge,whosesampleisenclosedtoshowyoutheshadeandqualitywerequire.PleasesendyoursamplescorrespondingtooursampleswiththemostreasonablepriceC.I.F.Singaporeifyoucansupplywithinthreemonthsfromnow. 本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品,以示其色调及品质。 假设贵公司能在3个月供货,请送供货样品,并提供新加坡港C.I.F.最合理的报价。13、按产品图片询盘 InyourletterofDecember3,2000,wegotyourenclosedpricelistandcatalogue,wefoundthatoneofyourgoodsistooursatisfaction,sowearenowpostitspicturebacktoyou.Wouldyoupleaseinformusindetailitsprice,termsofpaymentandtermsofshipment.Wehopeyouwouldquoteusthemostreasonableprice.Aswehavealargepopulationhere,ifthegoodsaresoldwell,wearesuretoplaceregularorderswithyou. 收到贵方2000年12月3日函及所附价目单和产品目录。我方看中其中的一种产品,现将其图片寄还。 请祥报该产品的价格、付款方式及装运条件。希望得到贵方最合理的报价。我国人口众多,如果销路好,我方一定会成为贵方的稳定订户。