U - United States Pacific Command

U - United States Pacific Command U.S. Army Garrison, Hawaii Individual Mobilization Augmentee Handbook 22 February 2008 FORWARD The purpose of this handbook is to assist Soldiers mobilized and assigned to positions in Hawaii with their in-processing and housing. USAG-HI, operates the Mobilization Station in Hawaii and provides Installation Support Services to all Army Forces in Hawaii. So, whether you are an individual from Hawaii that has been mobilized here, or you are new to the state and serving with one of the 27 Army Commands here, you will most likely in-process through and be supported by USAG-HI. Your unit of assignment should assign you a sponsor prior to your arrival. If you arrive without a sponsor, ask your gaining supervisor to appoint one from your new command. He or she will be able to show you where various offices and facilities are located and simplify your in-processing. Our goal is to in-process you thoroughly and completely so that you can get settled in a timely manner with all the appropriate support and entitlements. Welcome to USAG-HI, a Total Quality Organization! We hope you enjoy your tour of duty in Hawaii. i TABLE OF CONTENTS Forward i Table of Contents ii Checklist Overview: 1 Before Arrival Checklist 2 After Arrival Checklist 3 Unaccompanied Housing/ 4 Storage of one POV Sponsor’s Duties 5 Mobilization In-Processing SOP 6 REFRAD Processing SOP 7 Points of Contact 8 Map of Schofield Barracks 11 ii Checklist Overview The checklists on the following pages have been developed to steer you in the right direction to accomplish your in-processing. Use DA Forms 5123 and 5123-1(In-and Out-Processing Records Checklist and the In-processing Personnel Record available from ) as a record of stops during your in-processing. This handbook and those forms will ensure you complete all the gates required for in-processing in a timely manner. It may even be possible to completely in-process in a single day if you have personal transportation, you know where the applicable offices are located, and the workload at each office can permit seeing you immediately or can rapidly schedule an appointment for you. Your sponsor can assist you greatly during the in-processing. We recommend that he/she accompany you throughout the process. Actual entitlements, including housing and pay, will be provided based on the Army G1 Personnel Policy Guidance (PPG) found at your individual mobilization orders. Don’t be confused if you have multiple copies of different Mobilization Orders. You may see orders from Department of the Army, a Continental U.S. Army (CONUSA), your state or Medical Brigade. The Order that pertains to your entitlements is your Individual Mobilization Order. This Order will have an Order # on it followed by your name, SSN, home address and current unit of assignment. Note: If you are a Troop Program Unit (TPU) Soldier, the current unit of assignment (the unit you were mobilized with) will not be your TPU unit because you are being ordered to active duty as an individual. At the end of this order there will be an authorizing signature, and it will state the format # 165. 1 Before Arrival Checklist , Make sure you have Individual Mobilization Orders (Format 165). , Verify your Name, SSN, DOB, and Home of Record (HOR), as stated on your orders, are correct. If something is incorrect, correct it before your mobilization date because this will affect your pay. , Provide your sponsor with a copy of your orders and your flight arrival information (time, flight #, etc.), if applicable. , Check-in with your Unit and ensure that the S1 uses the DA Form 5123 (In & Out-Processing Records Checklist) to begin in-processing. This will ensure that all appropriate documents for pre-mobilization have been completed and updated. , If you are coming from outside Hawaii, ensure you (or your sponsor) have coordinated with ndUnaccompanied Personnel Housing (UPH) at the Aloha Center, Bldg 690, 2 floor 2-C on Schofield Barracks, (808) 655-0453. UPH may be able to assign billeting so that it will be available upon arrival. UPH is the ONLY agency that can issue a Statement of Non-Availability (SNA). You should make arrangements for temporary lodging at The Inn at Schofield Barracks (808) 624-9650 until you are assigned permanent unaccompanied quarters. If you have a sponsor, your sponsor should do this. Don’t make arrangements to stay off post unless you have a CNA. You may be held financially responsible if you make reservations without the approval/coordination with UPH. , A Family Care Plan is required by AR 600-20, paragraph 5-5b(4) for any Soldier whose spouse or family member is incapable of self-care or otherwise physically, emotionally, developmentally or intellectually disabled so as to require special care or assistance. Please ensure that your Family Care Plan is reviewed and updated annually. , Check with your unit to determine whether or not you have or will require a security clearance. If so, then determine whether your security clearance is valid or initiate the process for requesting a Background Investigation. If this is not possible, then insure that you hand carry proof of citizenship (birth certificate, naturalization certificate, or US passport) with you. This will be needed for the Installation Security Office, bldg 580, Schofield Barracks, (808) 655-8879/8860, to assist you. Know where you can find information pertaining to your employment history; residence history; and family, friends and references, to include physical addresses and phone contact information. , Information about installations in Hawaii is available at the following Web sites: (Look for Locate Services and Installations) and (Click on “Relocating to Hawaii” and/or on “Army Community Service,” then on “Making a Move”). A pre-move installation welcome packet from Army Community Service should be mailed to you by your sponsor if there is enough time before your reporting date. 2 After Arrival In-Processing Checklist st, Use of the DA Form 5123-1. The installation (1101 GSU) will use the DA 5123-1 (In- processing Personnel Record) to facilitate movement throughout the installation during your Soldier Readiness Processing (SRP) phase. , Get an Active Duty Common Access Card (CAC). Report to Bldg 750 at Schofield Barracks 1st floor. While at Bldg 750, review/update DD 93/SGLV with MPD. , Update your local contact info. , Medical clearance. You must receive medical/dental clearance for mobilization to Active Duty service. If Schofield Barracks is your Mobilization Station, you may be scheduled for SRP checks with another group or you may have to schedule a physical at Tripler Army Medical Center. In any case, you must receive medical/dental clearance to remain on active duty after the first 25-day period of your mobilization order. , Arrange for housing for the duration of your tour. (See unaccompanied housing instructions on page 4 of this handout.) , Verify your pay is correct. Contact a USAR or National Guard Finance POC to answer your questions regarding pay and in-process at the finance office. (You will continue to be paid by the RC pay system.) You may be expected to file a travel voucher. If applicable, be sure to bring marriage certificate, divorce decrees, custody decrees, and all birth certificates for changes you may need to make during your in-processing. , Pick-up a newcomer packet from Army Community Service if your sponsor did not get one for you. The newcomer packet contains information in addition to the pre-move welcome packet such as maps, a telephone directory, and information on the military in Hawaii for use once you have arrived in Hawaii. Army Community Service, Schofield Barracks is in Bldg 2091, (808) 655-4227 and the Fort Shafter Outreach Center is in Bldg S-330, Rm. 110, (808) 438-9285 in the Fort Shafter Aloha Center. Office hours are 0730-1630, Monday through Friday, except holidays. , Temporary household goods. The Army Community Service offices at Schofield Barracks and Fort Shafter have a temporary household goods lending closet to assist you if you are housed in family quarters on post or off post. Lending Closet items are intended to provide temporary assistance until you purchase your own items or until your household goods arrive. 3 UNACCOMPANIED PERSONNEL HOUSING (UPH) Aloha Center ndBldg 690 2 Floor 2 -C Phone 655-0453 EVERY SOLDIER MUST PROCESS THROUGH UNACCOMPANIED HOUSING. DO NOT SIGN LEASES OR RENT OUTSIDE LODGING PRIOR TO PROCESSING THROUGH UNACCOMPANIED HOUSING, YOU MAY BE PERSONALLY LIABLE FOR ANY COSTS INCURRED. 1. Any Soldier on Individual Mobilization Orders in excess of 179 days will be required to billet in Bachelor Officer Quarters (BOQ), Senior Enlisted Quarters (SEQ) or Troop Barracks, if available. 2. If no quarters are available, a Certificate of Non-Availability (CNA) will be issued by UPH - Schofield. With a CNA, Soldiers may request a Certificate of Non-Availability for meals. 3. With a CNA/SNA Soldiers may apply for Per Diem to reimburse them for costs incurred. Soldiers should make every effort to reside in the most cost-effective billeting available. 4. CNA’s for meals can only be issued by the Garrison Commander or his representative, Ms Pat Tyer, TAMC Lodging, 839-2336 ext 403. 5. Do not check into a commercial hotel without a CNA. STORAGE OF ONE POV From PPG POV storage may be authorized for both regular active duty and RC single Soldiers; Soldiers married to another service member when both are deployed; and Soldiers married to another service member residing at different permanent duty stations. Active duty and mobilized RC single Soldiers will coordinate with the installation transportation officer (ITO) to ascertain the requirements/availability to store a vehicle on the installation. RC Soldiers will first ascertain the availability of vehicle storage at the unit prior to contacting the ITO. Army installations are responsible for storing POVs. 4 SPONSOR’S DUTIES General. Sponsors have a real opportunity to make life easier for one Soldier, namely the one they’ve been assigned to sponsor. A few hours a day that you spend assisting a new Soldier in-processing will speed the arrival time of new personnel to your unit, increasing your overall effectiveness and that of your unit. We recommend you accomplish the following: , Get a copy of your Soldier’s orders. Review them for the correct entitlements so there are no surprises when your Soldier arrives (e.g., housing authorized on post/off post, per diem authorized/not authorized, BAH authorized/not authorized, rental car authorized/not authorized). , Provide welcome packet. There are two types of installation welcome packets supplied by Army Community Service in Hawaii: 1. Pre-Move Welcome Packet, 2. Newcomer Welcome Packet. The sponsor should mail the incoming Soldier a pre-move welcome packet once it is certain the Soldier is assigned to Hawaii. The newcomer welcome packet is given to the Soldier once he/she arrives in Hawaii. Both types of welcome packets are available at Army Community Service (ACS), Bldg 2091, Schofield Barracks, 655-4227 or at the Fort Shafter Outreach Center, Bldg S-330, Rm. 110, 438-9285 in the Fort Shafter Aloha Center. Office hours are 0730-1630 Monday through Friday, except holidays. , Newcomer orientation. Inform the newly arrived Soldier of the free newcomer orientation conducted by ACS every Thursday morning in Bldg 2091, Schofield Barracks. Family Members are encouraged to attend with their Soldier. Registration is required. Inprocessing child care is available through Child and Youth Services, Central Registrations Office, Bldg 556, Schofield Barracks at 655-5314. A free luncheon hosted by MWR is provided at the Nehelani Club, Schofield Barracks. , Determine arrival times. If your Soldier is flying to Hawaii, you should meet him/her at the airport. , Make initial billeting arrangements You must contact UPH, Aloha Center, Bldg 690, Schofield Barracks, (808) 655-0453. They will assist with immediate billeting or direct you to The Inn at Schofield Barracks, Tripler Army Medical Center Lodging, or Off Post, if required/authorized. , Print and review DA Form 5123 and 5123-1. These in-processing forms will list all the things your Soldier should do to in-process at the installation and at your unit. 5 Mobilization In-Processing SOP Individual Army Reserve/National Guard Soldiers Step 1- As soon as you know an Army Reserve Component (RC) Soldier is being mobilized: st- Contact S1 1101 GSU at 655-1709 and 655-4310. Provide copy of the SM’s Mobilization ststorders. Give an estimated time of arrival to the 1101 Area. The 1101 will then call the SM’s unit to arrange for the Soldier’s Admin in-processing. - Contact Mr. Momiyama at the Schofield Barracks Health Clinic (SBHC). Provide the Soldier’s SNL, M-date, MSAD, and where the Soldier will be working. State whether the Soldier will only be working here in Hawaii or if the Soldier may deploy outside the US during the time assigned here. NOTE- The Mob order will state that the Soldier must be deemed medically fit to be retained on thActive Duty NLT the 25 day of activation. Please ensure the medical in-processing is done ASAP after arrival. st - 1101 GSU/Mr. Momiyama will arrange for the Soldier’s Mob Medical In-processing at the SBHC. st - 1101 GSU/Mr. Momiyama will send the info to Mr Neff at DHR. Step 2- Soldier reports to Conroy Bowl on Schofield Barracks prior to the SBHC medical in-processing date. DHR Admin SRP staff ensures the Soldier has all admin-related forms and issues a current DA 7425 (deployment checklist). Step 3- Soldier reports to SBHC for his medical processing on the appointed date and time. Soldier must bring all medical records, immunization records (MEDPROS printouts), DD 2766 (deployment health record), and DA 7425. Step 4- Soldier’s steps in SBHC will be Troop Immunizations, then Lab, Mental Health, Audiology, and Optometry. Step 5- Soldier’s final step in SBHC will be an appointment. The provider will validate the DA 7425 checklist and complete the DD 2795 screening (DA requirement even if the Soldier is not actually deploying). Step 6- Soldier must report to Schofield Dental Clinic to record Dental readiness category. Step 7- Soldier must return to Conroy Bowl after completing all medical/dental screenings. DHR team must validate all in-processing requirements are completed. Contact Numbers: ST1101 GSU SRP Coord. SFC Maria Va’a 655-1709/4310 SBHC: Mr. Matt Momiyama 433-8502/8500 DHR SRP: Mr. Art Neff 655-6824 6 REFRAD Processing SOP Individual Army Reserve/National Guard Soldiers Step 1- NLT four weeks out from Soldier’s Mobilization End Date, Soldier must email or contact the st1101 GSU S1 to inform them of their upcoming return. POC: maria.vaa@us.army.mil or 655-1709 Or Marylou.corrales@us.army.mil or 655-4310. - If Soldier is deployed and incurs medical injuries while on Active Duty, a Line of Duty (LOD) Form, DA 2123, must be completed in Theater and a Sworn Statement must be completed before return stto Mobilization Station. These two documents must be turned in to the 1101 Medics upon return. st- Upon return to Mobilization Station, all Reserve Component Soldiers must report to 1101 GSU S1, Area X Hut A3 to begin in-processing procedures. st- 1101 Medics will contact Mr Momiyama to schedule mandatory REFRAD PE and DD 2796 screening. REFRAD PE must be done before DD 2796 screening. st - 1101 S1 will make appointment with the Transition Center for REFRAD orders and DD 214 processing. st` - 1101 S1 will contact Schofield Barracks ACAP Center, 655-1028, to schedule an appointment for the mandatory Pre Separation Briefing and Counseling and the completion of DD Form 2648-1 (Pre Separation Counseling Checklist). The DD 2648 must be in the Soldier’s 201 file when reporting to Transition Center. Step 2- Soldier will complete REFRAD PE and DD 2796 screening NLT two weeks out from estimated REFRAD date. stStep 3- Flight reservations will be made by the 1101 S1 as soon as the Soldier is medically cleared by the SBHC. Note: If the Soldier has medical issues, the REFRAD process is extended, depending on the severity or complexity of the Soldier’s issues. Step 4- REFRAD orders processed by Transition Center. Step 5- Soldier receives tickets from Carlson Wagonlit Travel (CWT). Step 6- Soldier reports to Transition Point, Army Hawaii-Soldier Support Center (AH-SSC) Bldg. 750. Step 7- Soldier departs for home with REFRAD Order and DD-214 in hand. Contact Numbers: ST1101 GSU SRP Coord. SFC Maria Va’a 655-1709/4310 SBHC: Mr. Matt Momiyama 433-8502/8500 Transition Center: Ms. Carissa Gardner 655-0175 Fax 655-0182 Transition Center: Mr. Don Carter 655-0083 Carlson Wagonlit Travel: Staff 624-1805 Fax 624-1906 Transition Point: Mr. Don Carter 655-0083 Fax 655-6974 ACAP Center: Staff 655-1028 Fax 655-1903 ACAP Transition Svc Mgr. Ms Charlene Shelton 655-8945 Unaccompanied Personnel Housing Office - Schofield Bks 655-0453 Fax 655-0677 Housing Services Office Schofield Bks 655-8944/0644/0642 Housing Services Office Ft. Shafter 438-6198/3820/1522 7 POINTS OF CONTACT Name Office Phone SSG Adria Martinez PACOM (808) 477-0555 MAJ Suzanne Field SOCPAC POC for RC Mob (808) 477-1466 MAJ John M. Walker 115 MI USARPAC (808) 655-3106 SGT Aytch Perkins USARPAC G1 (808) 438-4673 Mr. Jason Matsumura USARPAC G3/5/7 Mob Br (808) 438-6338 stMSG Marylou Corrales 1101 GSU S1 NCOIC (808) 655-4310 stSFC Maria Va'a 1101 GSU SRP Coordinator (808) 655-1709 or 655-4310 LTC Steve Ferst TAMC (808) 433-3701 Mr. Matt Momiyama SBHC and TAMC (808) 433-8502 / 8500 Front Desk Tripler Lodging (808) 839-2336 ext 0 LTC Jay Hammer USAG-HI XO (808) 656-0608 Mr. Curtis Shinsato USAG-HI, DPTM Mob (808) 656-0222 Ms. JoAnn J. Hilmes USAG-HI, DPTM RCSB (808) 655-0953 Mr. Mr. Arthur Vasquez USAG-HI, DHR SRPM (808) 655-1086 Mr. Frank Torres USAG-HI, DOL Plans and Ops (808) 656-2275 Mr. Suiaunoa Sapatu USAG-HI, DOL CIF (808) 656-8120 Mr. James Jefferson USAG-HI DOL Transportation Div Chief (808) 656-4963 Mr. Ever Gutierrez USAG-HI, Repl Det (808) 655-4236 Ms. Kepola Maii 9th RRC, G8 (808) 438-1600x3216 Ms Palmyra Hethcote Hawaii Army Natl Guard Pay Support (808) 844-6353 ARNG Pay OMBUDSMAN Natl Guard Bureau (877) ARNGPAY (276-4729) Installation Security Office (808) 655-6197 or 655-8879 8 USAG-HI OFFICE PHONE NUMBERS Position Office Phone Director Human Resources (808) 655-4664 Deputy Director Human Resources (808) 655-0893 Admin Asst Human Resources (808) 655-4662 Systems Administrator Human Resources (808) 655-1437 FAX Human Resources (808) 655-4663 Chief Military Personnel Div. (808) 655-0893 Chief Pers Operations Branch (808) 655-1374 Centralized Boards Military Personnel Div. (808) 655-0508 Centralized Boards Military Personnel Div. (808) 655-4510 Centralized Boards Military Personnel Div. (808) 655-4511 Chief Reassignments (808) 655-4728 Customer Service Military Personnel Div. (808) 655-1974 Reassignments Military Personnel Div. (808) 655-9110 FAX Military Personnel Div. (808) 655-6933 Chief Officer Reassignments Military Personnel Div. (808) 655-0490 Officer Reassignments Military Personnel Div. (808) 655-4632 Levy Section Military Personnel Div. (808) 655-4661 Levy & Deletions / Deferments Military Personnel Div. (808) 655-1845 Chief, Family Travel Military Personnel Div. (808) 655-1804 Family Travel Military Personnel Div. (808) 655-9272 Emergency Leave Military Personnel Div. (808) 655-4633 FAX (808) 655-4374 Ch, Retirement Services Military Personnel Div. (808) 655-1585 9 USAG-HI OFFICE PHONE NUMBERS (Cont'd) Position Office Phone Chief, Pers Svcs Br. Military Personnel Div (808) 655-6824 In/Out/Mobilization Proc Military Personnel Div (808) 655-0106 Personnel Services Military Personnel Div (808) 655-9538 Personnel Services Military Personnel Div (808) 655-9411 Personnel Services Military Personnel Div (808) 655-1064 ID Cards /DEERS Military Personnel Div (808) 655-4104 ID Cards /DEERS Military Personnel Div (808) 655-6884 Passports Military Personnel Div (808) 655-7182 FAX Military Personnel Div (808) 655-4494 Ft. Shafter Team Military Personnel Div (808) 438-2015 Evaluations Military Personnel Div (808) 438-8921 ID Cards Military Personnel Div (808) 438-1757 Officer Records Military Personnel Div (808) 438-8929 Good Conduct Medals Military Personnel Div (808) 438-8921 Enlisted Records Military Personnel Div (808) 438-2015 FAX Military Personnel Div (808) 498-1848 ACAP Manager Human Resources Army Career & Alumni Program (808) 655-8945 ACAP Center Human Resources Army Career & Alumni Program (808) 655-1028 FAX Army Career & Alumni Program (808) 655-1903 ACS Information & Referral Army Community Service, Schofield Barracks (808) 655-4227 ACS Information & Referral Army Community Service, Fort Shafter Outreach Center (808) 438-9285 10 11