2010
http://www.sfyh.com 18465291.
http://hi.baidu.com/995540456
http://www.sfyh.com
2010 9 10
1.
Dear Sir: May 1, 2001
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts
of the world. Reports from users confirm what we knew before it was put on the market - that it
is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
2.
Dear Sir: Jun.1, 2001
We received your promotional letter and brochure today. We believe that your would do well
here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to
make every effort to quote at competitive prices in order to secure our business. We look
forward to hearing from you soon..
Truly
3.
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great
pleasure to send along the technical information on the model together with the catalog and
price list. After studying the prices and terms of trade, you will understand why we are working to
capacity to meet the demand. We look forward to the opportunity of being of service of you.
2010
4.
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your
quotation is too high for this market, If you are prepared to grant us a discount of 10% for a
quantity of 200, we would agree to your offer. You should note that some price cut will justify
itself by an increase in business. We hope to hear from you soon.
Yours truly
5-1
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested.
Enclosed our will find a special price list that we believe will meet your ideas of prices. You should
note that the recent advances in raw materials have affected the cost of this product unfavorably.
However, for your order we have kept our prices down.
Sincerely
5-2
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must
point out that the falling market here leaves us little or no margin of profit. We must ask you for a
keener price in respect to future orders. At present the best discount offered for a quantity of 200
is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the
offer.
Truly
6.
Dear Sir: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give
your product a trial, provided you can guarantee delivery on or before the 20th of September.
The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery
and/or cancellation of the order after this date.
Truly
2010
7.
Dear Sir: June 20, 2001
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every
possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your
service at all times.
Sincerely
8.
Gentlemen: June 18, 2001
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the
amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of
the L/C we will pack and ship the order as requested.
Sincerely
9.
Dear Sir: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms. According to your request for
opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit
for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been
executed.
Sincerely
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10.
Dear Sir Sep. 1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the
agreed date due to a strike at our factory. We are afraid that your L/C will be expire before
shipment. Therefore, please explain our situation to your customers and secure their consent to
extend the L/C to Sept.30.
Sincerely
11.
Gentlemen: Sept. 5, 2001
We received your letter today and have informed our customers of your situation. As requested,
we have instructed the Beijing City Commercial Bank to extend the L/C up to and including
September 30. Please keep us abreast of any new development.
12.
Dear Sirs: Sept. 25, 2001
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes
against the shipment. We are notifying you that we reserve our right to claim on you for the
shortage, if it is confirmed. We have given our customers a definite assurance that we would
supply the goods by the end of September. We hope you will look into this urgent matter.
Yours faithfully
12a.
Gentlemen: Sept. 30, 2001
In response to your letter of Sept.25, we regret your complaint very much. Today we received
information from Hong Kong that the remaining 150 bikes were on a ship that developed engine
trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on
her way. She would arrive at your place tomorrow or the next day.
Truly
2010
14-1
Dear Sirs: Oct. 2, 2001
We are sorry that causes completely beyond your control have made it impossible for you to
keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement,
we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for
the units. We are sorry that it is necessary to take such a drastic step.
Sincerely
14-2
Gentlemen: Oct. 2, 2001
We have received of your notice of delay of shipment due to mechanical troubles on the ship. We
are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting
the ship's arrival.
Yours faithfully
15.
Dear Sirs: Oct. 4, 2001
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and
notified us. The number of articles in the case is correct according to the invoice, but the
following articles are broken: (List of articles)
As you will see in our survey report and of the ship's agents', that these units are damaged and
quite unsaleable. Please send us replacements for the broken articles; we await your reply in due
course.
Sincerely
16-1.
Dear Sirs: Oct. 8, 2001
Thank you for informing us of the damaged shipment. Since the units were packed with the best
of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge
your claim with the insurance company.
Sincerely
2010
16-2.
Gentlemen: Oct. 8, 2001
As soon as we got your letter we got in touch with the packers and asked them to look into the
matter. It appears that the fault lies with the packaging materials used. We have since corrected
the mistake. We apologize for the oversight, and are sending a new delivery immediately.
Sincerely
17.
Dear Sirs: Nov. 30, 2001
It has come to our attention that your payment is one month overdue. The units ordered were
delivered to you on September 26 and were invoiced on September 30. Payment is due on
October 30. We look forward to seeing your remittance within a week.
Sincerely
18.
Dear Sirs: Oct. 3, 2001
We have looked into the cause of the delay in payment and have found that our accounting
department made an oversight in making your remittance. We are sorry for the inconvenience.
The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you
sometime tomorrow.
Sincerely