FQP-802Internalsystemauditprocedure内部审核控制程序双语

TITLE:InternalSvstemAuditProcedureV标：内部审核控制程序DOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：LPage1of7RevisionH更改记;story录REV版本CHANGE更改内容WRITTEN编写DATE日期ABCDEFGHIJKLNewUpdate5.Procedureand7.ReferenceUpdateDocumentNo.FromFQP-IQAtoFQP-8.2.2UpdateallcontentandCombineFEP-4.5.4UpdateDocNo&Format&ReferenceAdd53.2.2/34;Update53.2.5UpdateItem4.1.2Z4.2/5.1.1/5.2.2.4/5.4UpdateDocnofromFQP-8.2-02/FEP-4.5.4toFQP-8.2-02/FEHSP-4.5.5-0IaccordingISO14001:2004Addinternalauditmeetingattendancerecord1・Updateprocedureformat2.UpdateaccordingtoISO9001:2008requirementsUpdateddocumentformatandrevisepart4/63/6.4:addF005&F006formUpdate6.6internalqualificationrequirementMay27lh,2002Jan15th2003May18lh,2003June2nd,2004Feb21lh,2005Jan9lh,2006February8,2006April20,2006July3叫2008June8,2010Aug12nd,2013October8l\2013Check&Approval检査和批准栏SIGNATUREDATESIGNATUREDATE签需日期签名日期OriginatorProgram/Project起案者xxx2013-10-8项目部xxx2013-10-10QualityMaterials质量部xxx2013-10-11物料部xxx2013-10-10IT/ISHR资讯部xxx2013-10-8人事部xxx2013-10-11Ops.Eng.运作部xxx2013-10-8工程部xxx2013-10-8FacilityLogistics厂务xxx2013-10-11物流部xxx2013-10-8BEFinance卓越运营部xxx2013-10-8财务部xxx2013-10-10GM总经理N/AN/AConfidential&Proprietary^InformationofXxx(Xxx)Confidential&Proprietary^InformationofXxx(Xxx)Confidential&Proprietary^InformationofXxx(Xxx)H-&8TITLE:InternalSvstemAuditProcedureV标题：内部审核控制程序DOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：LPage2of7CheckedbyDCC:文控审核：WeiyutingDate:日期：2013-10-11l.Purpose目的ToverifywhethertheQuality/EnvironmentalManagementSystemconfirmstotheplannedarrangements,totherequirementsoftheInternationalStandardandtothemanagementsystemrequirementsestablishedbytheorganizationandwhetheriseffectivelyimplementedandmaintained.验证质量、环境管理体系是否符合管理和产品实现的策划;是否符合标准和质管理体系的要求;是否得到有效的实施与保持。Scope范围ApplicableforinternalQuality/Environmentalauditandsystemimprovementactivities・适用于质量、环境管理体系内部审核及体系改进活动Definitions定义QMS:QualityManagementSystem质量管理体系EHS:EnvironmentalHealthSafetyManagementSystem环境健康体系MR:ManagementRepresentative管理者代表QSA:QualitySystemAudit质量笛理体系审核Responsibility职责EachprogramQEshallorganizeaprocess/productauditteamincludedPE/TE/EE/IEandotherrelatccengineers/managers,theteamleadershallmakesystem/process/productauditimplementplanandauditrcporiapprovedbymanagementrepresentative・QMS负责制上内部审核包括系统，过程审核和产品审核，可包括产品工程师/测试工程师/设备工程师丿流程工程师或其他相关的工程师/经理，审核组长在审核之前制左系统/过程/产品审核的实施讣划以及审核后的审核，由管理者代表批准12InternalAuditor内部审核员ToperformtheInternalQualitySystemAudit执行内部质虽系统审核和过程审核QualityengineersareresponsibleforProductaudit・质虽工程师负责产品审核。QMSengineersareresponsibleforprocessaudit・QMS工程师负责过程审核。Relatedresponsibledeptshalltakeactiontocorrectnonconformingfoundinaudit・相关的责任部门对审核发现的不符合项需采取措施整改Auditteamshallfollow-upauditdiscrepanciestoensuresuccessfulcompletionofcorrectiveactionloop追踪针对所发现的不符合项所采取的纠正措施，并确认其有效关闭QMSshallsummarytheresultsofannualinternalauditandsubmittomanagementreview.QMS汇总年度审核结果并提交管理评审5・ProcessFlowChart流程图N/AProcedure程序InternalAuditincludesthefollowingaudits:内部审核包括下列审核：OnceayearQSA;每年质量系统审核詰一目TITLE:InternalSystemAuditProcedureDOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：L詰一目TITLE:InternalSystemAuditProcedureDOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：LConfidential&Proprietary^InformationofXxx(Xxx)Confidential&Proprietary^InformationofXxx(Xxx)詰一目Confidential&ProprietaryInformationofXxx(Xxx)TITLE:InternalSvsteinAuditProcedureVDOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：L标题：内部审核控制程序Page3of7OnceayearprocessAudit;每年一次过程审核。AnnuallyProductAudit(onlyforautomotiveproduct):每年一次的产品审核・(仅适用于汽车产品)InternalAuditsshallcoverallqualitymanagementrelatedprocess,activitiesandshifts,andshallbescheduledaccordinstoanannualplan.内部审核应覆盖所有与质量管理有关的过程.活动和班次，且按照年度计划进行日程安排。6.2SystemauditPreparation系统审核准备・1TheQMSengineershallplantheinternalqualityauditsfortheyear.Thescope.frequency,scheduleandmethexioftheannualauditshallbedecidedaccordingtooperationstatusofqualitysystemineachdepartmentlastyear.aswellastheauditplanofthisyearAndthis八AnnualInternalAuditPlan5shallbeapprovedbythemanagementrepresentative・Oncethereisspecialthingsaschangeinorganization,customercomplainincreaseorseriousnon-conformance.TheQMSengineershallforwardwrittenapplicationandverifytheplanafteritisapprovedbythemanagementrepresentation/GMQMSI程师负责进行年度审核计划的策划，根据上一年度各部门质量体系运行情况，结合本年度质量工作安排策划后确左本年度审核的范困、频次、时间、方法并形成“年度内审计划二报告管理者代表批准。若机构变化，客户投诉增加或重大不合格等特殊情况时，由QMS工程师提岀书面申请并经管理者代表、总经理批准后可对年度计划进行修改适当。Tlie"AnnualInternalAuditPlansliallcoveralldepartmentsmcludmgtoquality/ein-iromnentalmanagementsystemandallshifts・Wheninternal/externalnonconformanceorcustomercomplainsoccur,theplannedauditfrequencyshouldbeincreased・“年度审核计划二必须覆盖公司质量/环境管理体系所涉及的各个部门及所有班次，当发生内部、外部不合格或客户抱怨发生时，计划审核频次应增加。ManagementrepresentativeappointsQMSEHSeiigmeerandmtemalauditmemberswhoshouldn'thavethedirectresponsibilityfortheactivities管理者代表任命QMS/EHS工程师和内部内审员进行审核，但他们不能与受审部门有直接关系。QMS/EHSengineershallcompileeveryauditimplementplan,takingintoconsiderationthestatusandimportanceoitheprocessesandareastobeaudited,aswellastheresultsofpreviousaudits・Andthecontentshouldinclude:QMS/EHS工程师应策划并编制每次审核的实施汁划，策划时应考虑拟审核的过程和区域的状况和重要性以及以往审核的结果，计划的内容主要包括：Purpose/Scope/Guideline审核目的.范围、6・2・4.2Auditmember审核组成员6・2.4・3Audittime/Place审核时间、地点6・2・4.4Schedule内部审核工作安排QMS/EHSengineershouldnotifyrelevantdepartmentsatleastoneweekinadvance.Ifhaveanyinconvenience,ShouldbefeedbackthemessagetoQMS/EHSengineeratleastonedayadvancesothatre-arrangescheduleandensurecompletealltheauditsmoothly.QMS/EHS工程师于内审前一周将时间通知受审部门，受审核部门如有异议，应提前至少一天通知内审组长，以便组长重新安排时间，确保审核的最终顺利完成。Auditimplementation内审实施Openmeeting首次会议Attendance:GM(MR)/auditmembers/managersattendanceshouldsignandauditleaderwillpresidethemeeting.参加会议人员公司总经理(管理者代表).内审组成员及各部门负责人。与会者签到,审核组长主持会议。Content会议内容标题：内部审核控制程序Page4of7Purpose/Scope/Method/Member/Scheduleetc.内审目的、范围、依据.方式.组员、日程安排及其它事项。Onthespotaudit现场审核Auditcanevaluatethedocumentimplementationaccordancestatusbyfacetofacetalkingorchecktherecordorsampleordocumentcheck・内审组根据检査表可通过而谈、检査记录、进行抽样、査阅文件等方式对受审部门的程序和文件执行情况进行检查.DayandNightshiftshouldbecoveredintheaudit.审核范围须包含白班和晚班。6.2.73Auditorshouldrecordtheactualperformance.Theauditorshallensurefindingsisexplainedtoandunderstoodbyauditee.andauditeeshallacknowledgethenonconformitiesandnoteonthechecklist审核员需如实记录现场审核状况,将审核的情况向被审核部门(人)解释，并使之理解，内部质量审核报告应得到被审核者的认可，记录在审核检査表中。6.2・7・4Auditeeshallconfirmthenonconformitiesiffoundnonconformities・AnyobjectioncanbeputforwardtoQMS/EHSengineerormanagementrepresentativetomediate・如发现不合格时，审核员应当场取得受审核部门责任众对不合格事实的确认,若有异议可由QMS/EHS工程师或提请管理者代表仲裁。6・2・7・5Onceconfirmednonconformity,thenonconformityshallbenotedandforsomecritical/majorissues,the8D/5Dreportmustbereleasedtorelateddepartmenthead.对于所发现的不合格项应被记录，对于严重/主要不符合项，8D/5D报告将发至相关部门主管处。Auditreport审核报告Auditleadercallauditteammeetingandcomprehensivelyanalysistheauditresultafteronthespotaudit・Onthemeeting,allthenonconformityshallbeconfirmedandcorrectiveactionreportshallbeissued・Theauditeeshalanalysisthecauseandimplementsthecorrectiveaction.Auditorshallfollowupandverifythecorrectiveactionuntilcarcanbeclosedeffectively.现场审核后，审核组长召开审核组会议，综合分析检査结果，确认不合格项,并发出不符合项报告，由相关部门分析原因,制立纠正措施，审核员负责对实施结果进行跟踪验证，并报告验证结果。Auditreportcontcm审核报告内容一般包括：Purpose/Scope/Method/Guideline审核目的、范围、方法和依据Auditmember/audit审核组成员、受审核方代表名单Summaryinternalauditimplementation审核实施情况总结Recordedchecklist有记录的审核检查表Nonconformitiesdistribution,quantityandseverestatus不合格项的分布情况、不合格数量严重程度Mainproblemanalysis存在的主要问题分析Theevaluationaboutmanagementsystemandtheimprovement对公司管理体系有效性.符合性结论及应改进之处6.2・9・4TheauditorshallfollowupandverifythecorrectiveactionasFQP-8.5-02/FEHSP-4.5.3-01.Uponsatisfactory;thhCARwillbesubmitted,QMS/EHSengineerfollowupallissueclosingstatus.Intheeventthecorrectiveactionisunsatisfactory.QMS/EHSengineershallfollowupwiththeauditeeforfurtheraction.Ifissuecouldnotberesolveditwillberaisedtothemanagementrepresentativeforresolution・Thereportingofverificationresultsshouldbesaved.审核员应根据FQP・&5-02/FEHSP-4.5.3-01对改正措施一一进行审核，如不满意，将产生CAR.QMS/EHST.程师跟踪所有问题的解决状况，若改正措施经审核后仍有不满意处，QMS/EHST程师将督促被审核者再步进行改正描施。若仍未解决.应提交管理代表处理。对于验证结果报告，应该被保存。6.2.10Closemeeting末次会议Attendance:GM(MR)/Auditmembers/managersattendanceshouldsignandauditleadwillpresidethemeeting参加会议人员:公司总经理(管理者代表)、内审组成员及各部门负责人。与会者签到,审核组长主持会议。AuditContent内审内容詰一目Confidential&ProprietaryInformationofXxx(Xxx)Confidential&Proprietary^InformationofXxx(Xxx)DOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：LPage5of7TITLE:InternalSvsteinAuditProcedureV标题：内部审核控制程序QMS/EHSengineersummaryauditreport.publishnoncontormity.QMS/EHSI程师总结审核报告，宣读不符合项报告。6.3ProccssAudit过程审核6.3.IThcQualityProcessAuditisconductedbyQualitySystemEngineeronceayearbyautomotiveprojectandtheaudilreportispublishedinthefirstworkdayafteraudit.AuditchecklistfollowVDA6.3.details,pleaserefertcQEI-8.2-066coverbelowitems:♦♦♦♦♦♦♦♦♦♦ProductdevelopmentplanProductdevelopmentrealizationProcessdevelopmentPlanProductdevelopmentrealizationContractors/PurchasedMaterialPersonnel/QualificationMachinery/EquipmentTransportation/PartsHanding/Storage/PackagingFailureanalysis,correctiveactions,continuousimprovement质量过程审核每年进行一次，由质量系统工程师按照汽车的项目进行审核，审核结果在审核完后的一个工作日内予以公布,其它项目依照QEI-8.2-066进行审核，覆盖下而几项：♦产品开发的策划♦产品开发的实施♦过程开发的策划♦过程开发的实施♦供方/原材料♦人员/素质♦生产设备/工装♦运输/搬运/贮存/包装♦缺陷分析/纠正描施/持续改进♦服务/客户满意程度QPAfindingsshallbecorrectedbytherelatedownersbeforetheduedate,andQualitySystemengineerisresponsibleforfollowingupandverifyingthecorrections・质量过程审核的发现应被相应的责任人在规怎的期限内完成，质量系统工程师负责跟踪和验证这些改善。Processauditreportwaskeptbysoftcopyinserverpennanently・过程审核报告以软拷贝方式永久地存贮在服务器中。5.4ProductAudit产品审核Productauditisonlyapplicableforautomotiveproject.Qualityengineershallestablishtheannualplanandconductheproductauditatleastonceperyear.产品审核只适用于汽车产品项目。质量工程师制泄年度审核计划并至少每年进行一次产品审核。Productauditshallverifyallspecifiedrequirements,suchasproductdimensions,functionality,packaging,labelincandcrosssectionofparts・产品审核需验证产品所有指左的要求例如产品尺寸，功能，包装,标签及样件切片等。Theproductauditorshallbecapableofconductingormonitoringthetestandinspectionactivitiesandhaveagooclevelunderstandingoftheproductrequirements・产品审核员需有能力实施或监控相关的产品测试及检验活动并熟悉产品要求•Productaudit,pleasefollowQEI-8.2-066toimplemented.产品审核请根据QEI-8.2-066执彳亍。6・5Recordsoftheauditsandtheirresultsshallbemaintained.QMS/EHSengineershouldmaintaintheauditrecord・内审记录由QMS/EHS工程师负责维护保管•最终确认由审核组进行。Internalauditorqualification内审员资格66IThcinternalauditorshallsatisfyfollowingcondition内审员需要满足以下条件:661」Familiarwithcompanyproductandprocess熟悉公司的产品与流程5.6.1.2HavereceivedISO9001J4001andOHSAS1800LTS169491TL9000.ESDS20.20managementsystemtrainineTITLE:InternalSvsteinAuditProcedureVDOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：L标题：内部审核控制程序Page6of7andotherrelatedmethodsandinternalauditortrainingandthetestresultshallabove80points.接受过IS0900L14001.OHSAS1800LTS16949,TL9000,ESDS20.20等管理体系及相关方法的及内审员的培训并且考核的成绩必须达到80分以上•6.6.1.3Familiarwithinternalauditorsskillandmethods熟悉内审的技巧和方法6・6・1.4Havcagoodknowledgeoflaw®ulation,andcustomerrequirement了解相关的法律法规及客户要求6.6.1.5Therigorousworkattitude,workseriousandresponsible严谨的工作态度，做事认貞负责Reference参考FQP・8・5・02/FEHSP45・3・01CorrectiveActionControlProcedure纠正描施控制程序FQP-8.5-03/FEHSP-4.5.3-02PreventiveActionControlProcedure预防措施控制程序FQP-4.2-05/FEHSP^.5.4-01RecordControlProcedure记录控制程序QEI-8.2-066Processandproductauditimplementprocedure过程及产品审核实施程序&RecordsandLimitedTime记录及保存年限8.1FQP-8.2-02・F001AnnualInternalAudit&ManagementReviewPlan年度内部审核和管理评审计划TenYears十年8.2FQP-8.2-02-F002InternalAuditPlanTenYears审核活动计划十年8.3FQP-8.2-02-F003InternalAuditSummaryReportTenYears内部审核报告十年8.4FQP-8.2-02-F004InternalauditmeetingattendancerecordTenYears内部审核会议出席签到表十年8.5FQP-8.2-02-F005YearlyProcessAuditPlanTenYear年度过程审核计划十年8.6FQP-8.2-02-F006YearlyProductAuditPlanTenYear年度产品审核计划十年9.Training培训Allinternalauditorsandeverydepartmentkeyengineer(audited)mustacceptthisproceduretraining.所有内部审核员和各部门的主要工程师(被审核人员)必须经过此文件的培训。10・Attachments附录N/ATITLE:InternalSvsteinAuditProcedureV标题：内部审核控制程序DOCNo.:FQP-8.2-02/FEHSP-4.5.5-01REV：LPage7of7