真
集3 Test 1
Speaking
Part 2
A Customer relations: the importance to a company of reliable customer of opinions of products
B development: the importance to a company of developing effective career plans for staff
C. Business strategy: how to maintain the confidence of company shareholders.
Key:
A
●The management of a company should regularly ask customers for their opinions of products,
because customers’ opinions are really important to a company if it wants to stay ahead in competition as well as in the market.
●The reliable customers’ opinions are useful feedback about the products of a company. The
evaluation and judgment of reliable customers will serve as valuable clues for a company to improve its products. The company can take the feedback into consideration from the reliable customers when it tries to upgrade its products or develop new ones.
●Help to build a good company image that our company cares about our customers’ opinions.●Customers’ opinions are faithful guidance of mark et needs.
B
● A successful company should have effective career plans for its staff. It is not only beneficial
to staff members, but also to the company itself.
●With admirable career plans, a company will become very attractive to talented personnel, so
it will be easier for the company to recruit new staff of high quality and that will enhance the company’s competitive strength and make the company strong.
●On the other hand, effective career plans will also help staff improve themselves. They will
become more creative in research and development, more devoted in their posts, and more loyal to the company. And of course, they will surely make more contribution to the company.
Therefore, a good career plan will benefit both the company and its staff.
●It can help our employees know clearly what their final target is and help them to make full
preparations for the future challenges.
C
●Shareholders’confidence is a crucial factor for every company. Since shareholders invest
most of their savings in the stocks, they tend to get worried if the markets are declining and share prices are going down.
●In order to maintain the shareholders’ confidence, we need to explain to them certain things
about stock market dynamics.
●In addition, a company should try their best to improve their business and increase the sales
income, so that the shareholders can get more profits from their investment.
●Also, a company had better offer regular information about the business or hold regular
meetings to let the shareholders know the company is in good conditions. In that case they will be put at ease and become more confident about the company.
●Let them take part in some big decisions, which will make them feel that we are willing to
hear their voice and that they are part of our company.
Part 3:
Travelling to Work
You company’s location in a busy city centre means that staff often complain about the time taken to get to work. You have been asked to make some recommendations.
Discuss, and decide together:
●whether it would be better for staff to use public or private transport
●What the effects might be of allowing staff to work flexible hours
Key:
A. Our company is located in the busy city center and a lot of staff complain that it takes them too much time on the way to work. We have to take some measure. Can you offer some suggestions to help solve this problem?
B. Yes, the traffic is heavy in rush hours and the traffic jam takes us too much time.I think the government should encourage people to use more public transport means instead of driving private cares. Therefore, the traffic jam will be reduced, and the buses or cars can run faster. It is also beneficial to our environment.
A. Yes, it makes sense. But public transport is not as convenient as private cars. You have to wait for the bus, and set out earlier. Alsoit usually very crowded on the bus. However, if you have your own car, you yourself may have control over the time, and you can enjoy the ease of traveling to and from walk.
B. But taking buses is cheap and you don’t need to worry about the troubles related to your own car, while owning a car will cost more money and bring more trouble such maintenance, and parking, etc.
A. So it seems that we two can hardly agree with each other.Since we have analyzed the advantages and disadvantages of public transport and private transport, our staff can make their own choices. Now let’s move to the second topic: what the effects might be of allowing staff to work flexible hours?
B. Flexible work alternatives may be the single most important factor in allowing us to create the lives we want for ourselves and our families. Some flexible work options serve to spread existing jobs further, creating a model for a saner, more humane work system.
A. Yes, I agree with you. Flexible work can help the staff fit together the sometimes irregular pieces of a modem lifestyle: family demands, professional requirements, personal needs for variety. Flexible work is also practical and worthwhile for companies. Many a company has adopted this practice and benefited from doing so.
B. you can say that again. Besides, adopting flexible work system can improve employees’ morale, and meet the needs of employees with children and other outside demands.
Disadvantages:
●Some people may be lazy and find it hard to concentrate on their work if they walk out of the
office building and work at home.
●Sometimes, staff need to come together to talk about some important issues and make some
vital decisions.