如何提高职业素养

如何提高职业素养 --明阳天下拓展培训 人的职业生涯发展，大的方向有两个:一是不断提高专业水准，二是培养职业素养。前者比较容易被大家关注，后者可能不明显，但是对人的要求很高，它无时无刻不在，最能显示出一个人的道德层次和精神境界。 丁俊辉打台球，有一场球本来胜局已定，在夺冠之后仍然认真打，最后打出了147分的满分。这就是一种职业素养。所以从这可以看出，职业者应该有的特点:冷静、理智、高水平、高。冷静、理智体现在，胜不骄、败不馁。不为一点成绩而沾沾自喜，不为一点失败而气馁。高水平、高水准体现在，真正的功夫，超乎寻常的水平。 一般人都把自己的职业只看作是一种谋生的手段，仅仅当作是一项工作而已，很少有人把它做为一种神圣的职业去看待。这就是普通人和职业者的最大区别。做为一个职业人，就要做到敬业、专注。从基本目标来说，是挣一份工资而谋生。从高标准来说，是一种自我价值的实现。所以一个职业人，要清楚自己不同于一般的社会闲散人员和普通的家庭妇女。职业者要从各方面严格要求自己。要通过自己的职业工作塑造自我。要清楚“你非你、我非我”的道理。即每一个人做为社会的一分子，不是孤立的一个人，每个人都在自己的工作岗位上，承担着一份社会赋予你的。 一个人的综合素质，体现在很多细小的方面。比如平时走路是否items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 遵守交通规则，文档材料是否规整，是否注意保护环境卫生，等等。 一、提高自身品德修养 (一)严于律己 该是自己承担的工作就不要用别人帮忙。 一个人的工作，如果自己应该做的却没有做好，总是需要别人来帮忙才能完成任务，就说明你不称职。久而久之，自己的工作能力上不去，在别人心目中的形象也立不住。长此以往，别说是向上发展，就是在原来的工作岗位上，能否站稳都不好说。一个不能胜任本职工作的人，就离脱离本职不远了。 该别人“露脸”的事自己不要抢着“露脸”。 每个人的工作都有自己辛苦的时候，也都有自己展示的时候。当不属于自己“露脸”时，一定不能去抢别人的风头。不然的话必然要受到别人的抱怨与责难。 注意做好“边际”的工作。 什么是“边际”的工作,就是从职责划分上不是十分明确，你干也行，他干也可。换句话说，你也应该做，他也应该做的工作。不论谁做了，工作任务就完成了。但是如果都不去做，造成工作失误，两下都有责任。而能主动做好这类工作的人，才是受欢迎的。 做一个肯“吃亏”的人。 从工作的分配上来说，领导基本上是尽可能掌握一个公平。但是任何事都没有一个绝对的公平。所以如果比别人多做了，少得了，不要斤斤计较。要肯于吃点小亏。平时一点亏不肯吃的人，有了好事领items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 导也不愿意给他。因为领导也是人，从心理上来说也要找个平衡，有好事也要给那些平时不计较而肯于吃点亏的人。鸡蛋之所以要有个壳，是因为内瓤太软。只有吃不起亏的人，才不肯吃一点亏。 可自我解嘲但不要自我显示。 在各种场合下，尤其是在做、搞培训时，要少谈自己多谈事。一个人的经历很多，有成功的，也有失败的事例，不反对拿出来作为案例。但是对于一些成功的案例，尽可能不要说是自己的。可以提这件事，实在要让人感觉是现实中的事，可以说成是在你身边的某个朋友或同事身上发生的。这样可以避免有自我吹嘘之嫌。一旦让人家感觉你是在自我吹嘘，那案例的作用便会大打折扣。反之，一些大众化的问题，则可以自己为例。通过一些常见的小错误自我解嘲，非但不会影响你的个人形象，反而拉近了你与听众之间的距离。 要“善为人师”不要“好为人师”。 每个人都不是万能的，有时候需要别人的帮助与指导。在别人需要的时候，要主动帮助别人。这里有两点，一是要有能力帮别人，二是要肯于帮别人。特别是在别人不懂不会的时候，不要“拿拿把把”，要给人以及时指导。但是反之，对别人已经会的东西，就要注意不要再指指划划，那样不仅对别人起不到帮助作用，反而给别人增添了麻烦，引起人家的反感。 要“内方外圆”。 做任何事都要有自己的原则，不能人云亦云。一个没有主见的人，必将一事无成。但是还要掌握一个“度”。有些事未必就是你的正确，items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 如果不正确的话，就不要固执己见。无论什么事，一味地固执己见和盲目地听从别人都是不可取的。要审时度势，根据事物的性质去判断，什么时候该坚持，什么时候该听从，而不要为了计较个人的得失而偏执。在方式上要注意，即使坚持自己的正确意见，也不要给别人下不来台。处事要融合一些。 “圆”你自己，不和别人攀比 别人能做到的你未必能做得到，别人做不到的可能你要做得很好。所以自己要“圆”好自己。一味地和别人攀比，往往容易丧失自我。要根据自己的长处与短处去发展，长处要进一步发扬，短处要及时进行弥补。别人的长处只是你发展的一个参考和借鉴，世界上没有两片完全一样的叶子，同样，这世上也没有两个完全一样的人生。你是世界的唯一，要活出你的精彩。 助人不留痕迹 人生在世总有需要别人帮助的时候，也总有帮助别人的时候。对于别人的帮助，应该抱以“受人点水之恩当涌泉相报”的感恩胸怀。但是在帮助别人的时候，则当施恩不图报。如果把经济学原理用在人生，每个人都希望自己的“生存成本”越小越好。如果你让人家觉得欠你的“人情”比你帮助人家的事还大，人家认可不用你帮。我想这也许是方便袋为什么流行的原因吧。反之，帮人一点忙就天天挂在嘴边，谁还敢用你呀,更有甚者，把别人的成绩，夸大其词地声称是自己帮助的结果，或贪天之功，或居功自傲，便令人避之尤恐不及了。 (二)宽以待人 items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 人的敌人只有自己 在工作环境中，人与人之间难免要有各种各样的矛盾。人没有外在的敌人，人的敌人只有自己。别人反对你，正说明你身上存在着某种不足。所有的人都是助你成功的阶梯，有扶你的，有拌你的。助你的如阶梯旁的扶手，在你需要的时候使你借力，或稳住，或向上，给你以安全，给你以辅助。而这拌你的，恰如使你向上攀登的台阶。每当你克服一次困难的时候，你便把问题踩在脚下，从而又上升到一个新的高度。这种锻炼，是一个人成长过程中的重要一环。 不要对别人过于苛求 认为领导或下属都是绝对的理性而过于苛刻要求别人，是十分错误的。无论是领导还是下属，每个人都是凡人，都会犯错误。对于领导来说，我们不能要求领导什么事都做得十分正确。如果领导有做得不恰当的地方，我们可以和领导进行沟通，明自己的观点。这样不仅有利于工作的开展，而且增加了相互间的理解与信任，同时可能还维护了适当的个人利益，何乐而不为呢,对待下属也是一样，你安排的工作，下属未必能做得令你十分满意。但是只要是他用心去做了，就不要求全责备。即使他没全力去做，也应该深层次上去分析原因，对之施以影响，令其在以后的工作中尽心尽力，而不是只对此次的成败进行没完没了的追究。 宽容你的上、下、左、右 对你的上级你应该学会宽容，这要从两个方面。一个是能力上，一个是素养上。从能力上，领导的业务能力未必要比你强。或可能是items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 你属于“韩信将兵，亦多亦善。”而领导属于“不善将兵，而善将将。”或可能你是某一方面的业务尖子，而领导是抓全面的。因此要容许领导在某一方面不如你精尖。在素养上，也不要苛求领导有多高。因为现实社会中，一个人坐上领导岗位有很多个因素，能力、资历、机遇、人际关系等等。而毫无质疑的事实是，他是你这一段时期的现任领导。因此，你能容得下他，这个工作环境就容下了你。 同样，对于你的下属，也应该学会宽容。因为谁成为你的下属，往往不是你自己所能决定的。即使是你自己能决定，又怎么可能是个个完美无缺,重要的不是他们现在的水平如何，而是你将如何使他们将来的水平提高。 除了上级下属，我们对横向交往的同事也要宽容。由于工作关系，在我们的周围少不了和各部门的同事打交道。人多了，各种各样的人都有，人的素养能力参差不齐。同时由于各种因素的巧合，也会产生出一定的误会。因此，相互间的沟通与宽容，就显得尤为重要。当你宽容了别人时，也为别人宽容你预留了空间。 在陌生的环境，对不熟悉的人，也应该宽容。或许一般人会不在意这点。因为你对你环境中的人宽容，一是为了便于相互间的交往，二是给别人以良好的印象。但是对于其它环境中的一个陌生人，还有必要宽容吗,其实十分有必要。你觉得别人都不认识你，或许经过这次事件以后一辈子可能不会再有相见的可能。但是不要忘了，还有一个一辈子都和你在一起的人，时刻都在你的旁边，那就是你自己。你自己的心永远和你在一起。因此，宽容别人，会让你的心更加坦然。items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office 可能这正是孟子所言“吾善养吾浩然之气”之道理吧。 items] a,. archives, and seal, and fixed assets, and books, and phone, and health, and office supplies led with, and company property insurance,), supervision, and check, and Implementation the implementation of the corporate administrative system; 2.3 file and archive management: responsible for the collection of internal and external documents, numbering, routing, reminders, responsible for internal documents to print, copy, fax sending and receiving, letters, newspaper and magazine subscriptions sent, responsible for contracts, information, documents, books, certificates, archiving and management, responsible for company registration, change of registration formalities; 2.4 the Conference Management: responsible for the internal organization of the meeting, make meeting records, to reminders, the meeting decided to deal with and implement, on behalf of the company to attend the meeting, is responsible for important meetings and planning, or assist in the Organization's external public relations activities; 2.5 material management: responsible for the fixed assets and the purchase of office