酒店英文预订单格式[4篇]

酒店英文预订单[4篇] 以下是网友分享的关于酒店英文预订单格式的资料4篇，希望对您有所帮助，就爱阅读感谢您的支持。 第1篇 酒店团队预订单 预订号: 接待单位: 订房人:______________________ 电 话: 预订员姓名: 宾馆负责人确认: ___________________________________________________ ________ 电脑输入员:______________________ 日期:________________________ __ 1 信息确认 团队名单: _______________________________________________________________ 团队到店时间: ___________________________________________________________ 团队用房确认: ___________________________________________________________ 团队负责人姓名/联系电话: _______________________________________________ 第2篇 Hotel Confirmation Voucher / 酒店入住房单 Client name : Dongfang Wang/ Ruhua Shen Please present this Hotel Confirmation to hotel reception for check in. Hotel name : IBIS WARSZAWA CENTRUM HOTEL Hotel Address : Al. Solidarnosci 16500-876 WARSAW POLAND Hotel Tel : (+48)22/5203000 Please provide : 2 standard room 2 Check in date : 15-Dec-2012 Check out date : 29-Dec-2012 Total: 15 night /s. Hotel Remarks / 酒店备注编号 : XXXXXX / XXXXXXX All Market 酒店规定订房确认後，不能更改姓名、日期、延长或缩短 入住日期，如有更改，须取消及重新订购，房间价格可能有 所改变. No amendment allowed, any amendment will cause to cancel the booking. Room rate may be changed and subject to final confirmation. Only payment for extras to be collected from the client The above bedding in the room cannot be guaranteed and is subject to hotel final confirmation. 注意事宜 : 1. 为免在登记入住时产生误会, 客人入住人数须与所订之 房间人数符合. 2. 订房入住後，如有更改，而引致退款申请，必须持有酒 店证明才接受办理。 3. 於登记入住时，如遇上问题未能入住，请要求酒店联络 以上紧急电话，即时获取协助。 4. 客人如未能出示酒店入住房单 (Hotel Voucher)，在登记 3 入住时可能引起不便。 5. 请确定持有有效护照及签证。 * To avoid any discrepancy happened upon check-in, number of guests should coincide with the limit of rooms reserved. * In case of any claim for refund, please obtain and present us an official document to back up your application. * Please contact our local operator directly with the emergency No. provided on the voucher in case of any discrepancy upon check in. * Failure to present a voucher may result in you being charged again or the service not being provided. * Please ensure that you have valid passport and visa. 第3篇 酒店英文 基本单词: Hotel 宾馆酒店 Rootlots hotel 黄土情大酒店 railway station火车站 1(General Manager’s Office 总经理办公 室 2(Room Department 房务部 3(Food and Beverage 4 Department 餐饮部 4(Accounting Department 财务部 5(Engineering Department 工程部 6.Sales Department 销售部 问候语: 1. Good morning /afternoon /evening, sir/madam 早上好/下午好/晚上好，先生/女士 2. Welcome to our hotel (XX restaurant) 欢迎光临我们酒 店(XX餐厅) 3. How do you do, 回答:How do you do . 您好(初次见面) 4. How are you? 您好(较熟悉时) 5. Fine, thanks 谢谢，我还好 6. It’s nice (glad) to meet you. 很高兴见到您 7. What can I do for you? sir/madam 我能为您做些什么呢,先生/女士 8. I hope you enjoy your stay with us, sir/madam 希望您在我们酒店居停愉快, 先生/女士 9. Please wait a moment, sir/madam 5 您请稍等, 先生/女士 10. Please take a rest, sir/madam 您请休息一下，先生/女士 11. Certainly, sir/madam 当然可以，先生/女士 12. Any comments and suggestions are welcome, sir/madam 欢迎多提宝贵意见，先生/女士 13. Please step this way to upstairs/downstairs. 请这边上 楼/下楼 14. Take a seat please, sir/madam 您请坐，先生/女士 15. Would you please repeat it, sir/madam 请重复一遍好吗，先生/女士 16. Please go straight / turn right / turn left, sir/madam 请笔直走/请右转/请左转/先生/女士 17. You are welcome, sir/madam 不用谢，先生/女士 18. At your service, sir/madam 乐意为您效劳，先生/女士 19. I’m sorry to have kept you waiting, sir/madam 对不起，让您久等了。先生/女士 20. Excuse me, sir/madam 6 对不起，(引起对方注意) ，先生/女士 公共部分 21. I’m sorry to interrupt you, sir/madam 对不起，打扰您了。先生/女士 22. I apologize for this, sir/madam 我为此道歉，先生/女士 公共部分 23. That’s all right (Don’t mind), sir/madam 没关系，别在意 24. Please mind (watch)your step, sir/madam 您请当心(提醒对方) 先生/女士 25. Take it easy sir/madam 您放心好了，先生/女士 26. See you later, sir/madam 等会儿见，先生/女士 公共部分 公共部分 27. Goodbye and thank you for coming, sir/madam 再见，谢谢您的光临 先生/女士 28. Goodbye sir/madam, We look forward seeing you again 再见，我们期待您再次光临。先生/女士 公共部分 7 29. Have a nice trip, sir/madam 先生/女士，祝您一路平安 30. I’m sorry, sir/madam It’s my fault 先生/女士，很抱歉，这是我的错。 Front Office前厅服务 一、Room Reservation客房预订 1. Would you like a room with a front view or a rear view? 你是要窗户临街的房间，还是要背街的房间, 2. In whose name is the reservation made? 是以谁的名义订的房间, Front Office前厅服务 3. Who made the reservation, please? 请问谁预订的房间, 4. For how many nights? 您要住几个晚上, Good morning. (用于中午以前) Good afternoon. (用于中午至下午六点以前) Good evening. (用于下午六点过后) 在这些招呼语的后面 接句子，例如: Good morning, sir. Are you checking-out? 早上好，先生，请问您要退房吗, Good afternoon, sir. Welcome to LI JIA Hotel.中午好，先生，欢迎光临丽嘉酒店 8 Good evening, Ms. May I help you?晚上好，小姐，请问我能为您服务吗, 后面也可以接上自己酒店名称、部门名称，如: Good morning, sir. This is the Front Desk. May I help you? 早上好，先生。这里是服务台，请问您需要服务吗,(三)回答 1. 一般性的回答 I see, sir.我明白了，先生。 Certainly, sir.好的，先生。 2. 请对方再等一会儿 Just a moment, please.请稍等。 Thank you for waiting.您久等了，先生。 I am very sorry to have kept you waiting.很抱歉让您久等了。 Could you wait a little longer, please?请您稍候好吗, 3. 要麻烦客人或是拒绝客人的要求时 拒绝客人时，不要一口回绝说“No. ”，要委婉一些。 I am afraid I can’t do that.不好意思，我恐怕没办法那样做。 Excuse me, sir. Please let me pass. 不好意思，先生，麻烦让我过一下。 9 第4篇 酒店餐饮服务常用英语对话 英语学习网 英语口语学习网站 餐 饮 服 务 10 基本句型 1、 Chinese restaurant . May I help you ? 中餐厅，能为您服务吗, 2、 Welcome to our restaurant . 欢迎光临我们餐厅 3、 When would you like your table ? 您什么时候用餐 4、 How many person , please ? 你们一共有几位, 5、 I’m sorry , the restaurant is full now . 对不起，餐厅客满了。 6、 Do you have a reservation , sir ? 先生，您有预订吗, 7、 Is it only two of you ? 就你们两位吗, 8、 Do you have a meal voucher ? 您有餐券吗, 9、 Where would you like to sit , sir ? 先生，您喜欢坐哪儿, 11 10、 Is this table all right ? 这张桌子可以吗, 11、 Take a seat , please . Here is the menu . May I take your order , sir ? 请坐，给您的菜单，先生，您要点菜吗, 12、 Are you ready to order ? 您要点菜了吗, 13、 What would you like to have drink ? 您要喝点什么, 14、 Would you care for soup ? 您要汤吗, 15、 I’m sorry , there isn’t any left ? 很抱歉，这个菜供应完了。 16、 Here is you’re the smoke fish . 这是您的烟熏鱼。 17、 Will that be all , sir ? 就这些吗, 18、 What would you like to have , coffee or tea ? 您要喝咖啡还是茶。 12 19、 The buffet is over there . Please help yourself . 自助餐在那边。请随意取用。 20、 We are open from 17:00 to 21:30 我们从17:00一直营业到21:30 21、 Will you dine a la carte or take the table d’hote ? 您想点菜呢还是吃套餐, 22、 Would you mind serving now ? 现在上菜好吗, 23、 Pardon me . I’ve made a mistake about your dish . 请原谅，我把您的菜弄错了。 24、 I’m really sorry . I’ll do it again for you at once . 实在对不起，我马上为您重做。 25、 Anything else would you like ? 您想再要点别的吗, 13 英语学习网 英语口语学习网站 情景对话 Take reservation(预订) 1、 C : Chinese restaurant . May I help you ? G : Yes , I’d like to reserve a table by the window , please . 14 C : For what time , sir ? G : Around 7:00pm . This evening . C : For how many ? G : Four . C : Can I have you name , please , sir ? G : Blake . C : A table by the window for four this evening at 7:00 for Mr.Blake . G : That’s right . C : Thank you for calling us , Mr.Blake . 15 Seating guest(领座) C : Good evening , sir . Welcome to our restaurant . G : Good evening . C : How many persons , please ? G : A table for eight , please . C : Where would you like to sit ? G : Well , by the window , please . C : I’ll show you to your table . This way , please . Is this all right ? G : Ok . That’s really fine . C : Please take a seat , sir . G : Thanks . 16 C : A waiter will come to take your order . Just a moment , please . Take orders(点菜) 1、 C : Can I t ake your order , sir ? G : Yes , I’d like to try the steak , please . C : Any to follow ? G : Vegetable soup , please . C : Would you like to order a dessert ? 17 G : What kinds of pie do you have ? C : Peach , lemon cream , and apple . G : I’d like lemon cream , please . 2、 C : Here you are , sir , the menu . G : Oh , thanks . What’s good tonight ? C : We have very good dishes for tonight , which do you prefer , GuangDong food or HangZhou food ? G : I’d like HangZhou food . What do you recommend ? C : How about fried crisp pork and plain sauté shrimps ? G : It sounds good . Ok . Give me the dishes , please . 18 Service during the meal(餐间服务) 1、 C : Sorry to have kept you waiting , sir . Your smoked crisp fish , special spicy chicken and beer . Please enjoy your lunch . G : Thank you very much . ……. C : Excuse me . May I take your plate away , sir ? G : Sure , go ahead . C : Here is your mushroom soup . Would you like to have some rice ? 19 G : Yes , please . C : Very well , sir . Just a moment , please . C : Your water melon , sir . Will that be all ? G : Yes . C : Thank you . Have a nice afternoon . G : Thanks . 2、 C : Excuse me . Here is your noodles Sichuan style . G : Noodles ? But I think I want a fried rice Yangzhou style . C : Oh . I’m terribly sorry . There could have been some 20 mistake . Let me check …… Yes , you’re right , sir . What you have ordered is a fried rice . I’m sorry . Just a moment , I’ll bring it to you right away…….. Here is the fried rice , sir . I’m so sorry for that . G : That’s all right . 3、 C : Are you all thought , sir ? G : Yes , we have finished . C : Did you enjoy your dinner , sir ? G : Yes ,very much . C : How do you feel the fish , sir ? G : It’s delicious . I prefer the fish to the pork . The pork is 21 too oily . C : What do you think of the soup ? G : It’s also nice . I like it very much . C : Thank you . I’m glad you like them . At the coffee shop (咖啡厅服务) 1、 C : Good morning , sir . A table for two ? G : That’s right . C : I’ll show you to your table . This way please . …. 22 Please take a seat , sir and madam . G : Thank you . C : Here is the menu . We have both buffet-style and a la carte dishes . Which would you prefer ? G : We’d like to have a buffet breakfast . C : The buffet is over there . Please help yourself . G : Thank you very much . C : With pleasure . In the bar(酒吧服务) 1、 C : Good evening , sir . What can I get you ? 23 G : A pint of beer , please . C : We have two kinds of beer . The medium-strength beer and the export beer . G : Which is better ? C : Well , the export beer is stronger , but both are the light type . We have both bottled and draught beer . G : Ok . I’ll have a glass of the stronger one , please . C : May I put it to your hotel bill ? G : Sure , please . C : Can I have your room card , p lease , sir ? G : Oh , yes . Here you are . 24 Room service(送餐服务) 1、 C : Room service . Can I help you ? G : Yes . Can I have my breakfast brought into my room ? C : Certainly , sir . Would you give me your name and your room number , please ? G : Yes . My name is Clinton and my room number is 1116. C : At what time would you like it , Mr.Clinton ? G : Now , please . C : A continental breakfast ? 25 G : Yes . C : With coffee or tea ? G : Coffee , please . C : Orange juice or apple juice ? G : Apple juice . C : For how many people ? G : Two . How long will it take ? C : I’ll be up immediately , Mr.Clinton . G : That’s fine . Thank you . C : You’re welcome . 26 2、 C : Room service . May I come in ? G : Come in , please . C : Good morning , madam . Here is the breakfast . G : Just put it on the table , please . C : Would you like anything else ? G : No , thanks . That’s enough for me . C : Please call us if you need anything else . G : Thanks . C : Please sign the bill . G : Yes….here you are . 27 C : Thank you . Please enjoy your breakfast . Good-bye . 28