M1 H02446 Lab Approval Process and Testing Requirements Rev M

MICROSOFT ANALYTICAL LABORATORY APPROVAL PROCESS AND TESTING REQUIREMENTS Author: Environmental Compliance Team Document: H02446 Revision: M Date: 11 December 2011 This on-line procedure is a “controlled” document and authorized for use. When printed from this web-site, this document is uncontrolled. Before using a printed copy of this document, ensure that it is the same as the on-line version. Distribution: FORMCHECKBOX Internal Only FORMCHECKBOX External All FORMCHECKBOX External Restricted If restricted, specify restricted to whom: PROPRIETARY NOTICE This document is considered confidential to and is maintained as trade secret by Microsoft Corporation. . This document is disclosed pursuant to a non-disclosure agreement and/or other written agreement between the recipient and Microsoft Corporation (collectively, the “Agreement(s)”). . Information in this document is restricted to Microsoft authorized recipients only and any reproduction, distribution, or public discussion of this material is subject to the limits described in the Agreement(s) with Microsoft Corporation. Microsoft and its suppliers may have patents, patent applications, trademarks, copyrights, trade secrets and/or other intellectual property rights covering subject matter in this document. . Microsoft’s furnishing of this document to recipient does not grant or imply any license to any patents, trademarks, copyrights, trade secrets or other intellectual property rights, and recipient’s permitted use of any such intellectual property rights, if any, is solely governed by the Agreements. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Information in this document, including URL and other Internet Web site references, is subject to change without notice. . © 2011 Microsoft Corporation. All rights reserved. Record of revisions Revision Date ECO# Summary Author/Revised by M 12/11/2011 -Corrected duplicate information in Table 2. -Changed formatting. -Corrected Section numbering throughout document -Updated Foxlink Contact Information in Table 3. -Removed Section 1.1 Scope for brevity and clarity. Bahram Fallah, Robin Luo, Steven Xie L 07/15/2011 C30145 Added Packaging and batteries testing requirement. Removed list of 3rd party labs (former Appendix B) and replaced it with Test Report Requirements. Revised Appendix D to include testing for packaging and batteries. Removed NMB, KYE, Kinpo, Celestica, Tyco and Ji Haw labs from Appendix A. Bahram Fallah K 5/29/09 C28351 Removed PAHs. Added IEC 62321. Removed restriction on Phthalate testing for third party labs Bahram Fallah J 7/31/08 C25687 Added Supplier in-house lab’s addresses. NMB Thailand and Foxlink Gung Le Fu Yao labs removed (no longer test for Microsoft). Included PAH test Requirements. Expanded Intertek and SGS location for phthalate testing. Bahram Fallah H 11/21/07 C22072 Removed Wistron lab. Added Celestica, ETC, Amlab, and TUV Rheinland to approved lab list. Expanded SGS labs for Toy testing. All Professional Labs with ISO 17025 accreditation are now qualified to do RoHS testing. Removed references to H03562. Bahram Fallah G 03/16/07 C18177 Changed document title, added a section for analytical testing process, and testing methodologies, including Phthalate and Toy. Bahram Fallah Revision Date ECO# Summary Author/Revised by F 10/10/2006 C16416 Added Wistron, NMB/SST, included all CTI, all ALS labs, and Balazs. Bahram Fallah E 08/18/05 C11094 TYCO Electronics, CTI Shenzhen, and ALS Singapore labs added. Bahram Fallah D 07/08/05 C10399 Bureau Veritas labs, ALS (HK) and Lab approval process added. Bahram Fallah C 05/09/05 C09716 Test methods added, removed Excel spreadsheet and added approved lab list tables in Word document in the Appendices. Bahram Fallah B 01/12/05 C08893 Intertek labs added Bahram Fallah A 12/07/04 C08735 Initial Release Bahram Fallah Document Control Standard Operating Procedure Document Owner: The Environmental Compliance Team: Bahram Fallah, Kimberly Braun, Linda Hsu, Anita Gobor, Corinne Holmes Approval: Joan Krajewski General Manager, Safety, Compliance & Sustainability Signature: On file in office of Director Approval Date: __December 11, 2011____ Update Requirements: The Director or its designee shall maintain this procedure. This procedure must be reviewed and approved annually. This document and its revisions shall remain current for no more than one year from the approval date. The Director must retain a log of document history with this procedure. References 1. Microsoft Environmental Documents · H00642: Restricted Substance Control System for Hardware Products · H00594: Restricted Substances for Hardware Products · H02462: Environmental Statement and Marking Specification for Microsoft Hardware Products · H08224: Battery Specification for Environmental and Safety Requirements · S002689: Environmental Requirements for Packaging Materials 2. External Environmental Document · Joint Industry Guide (JIG) Edition 4.0 Attachments 1. Appendix A: List of Suppliers’ In-House Approved Labs and Conditions 2. Appendix B: Test Report Requirements 3. Appendix C: Supplier In-House Lab Questionnaire 4. Appendix D: Microsoft Restricted Substance Final Product Testing Form Authorized Distribution List External All Contents 7Foreword 71.0 Laboratory Approval Process and Approved Labs 71.1 Approval Process 71.1.1 Suppliers’ In-House Lab 81.1.2 Third Party Professional Lab 82.0 Testing Process, Requirements and Test Methodologies 92.1 Scope 92.2 Hardware Analytical Testing 92.3 Software, Games and Packaging Analytical Testing 92.3.1 Software, Games and Packaging Restricted Substances Analytes 10Table 1. Summary of Bioavailability Substances and Phthalates 102.3.2 Toy Product Testing 102.3.3 Headsets and Earphone Testing 102.4 Battery Testing 11Table 2. Summary of Analytes and Test Standards 12APPENDIX A: List of Suppliers’ In-House Approved Labs and Conditions 12Table 3. Approved Suppliers Labs List 13APPENDIX B: Test Report Requirements 131. Calibration Methods 132. Analysis methods 133. Reporting 14Table 4. Information Required in Analytical Test Reports 15APPENDIX C: Supplier In-House Lab Questionnaire 15Lab Evaluation Questionnaire 15Methods & analysis measurements 15Quality Control 16Quality Control (cont.) 16Lab Management & Personnel 16X-Ray Fluorescence Spectrometer 17APPENDIX D: Microsoft Restricted Substance Final Product Testing Form 17FPP Sample Shipping Instructions 18Package Sample Shipping Instructions 18Sample Size Instructions: 18Lab address and contact information: Foreword While Microsoft tests certain components and products, it does not guarantee or represent any certification(s) of compliance. The supplier is solely responsible to deliver fully-compliant components and/or products. Microsoft does not, by its provision of this testing process, assume any responsibility for supplier’s compliance or the compliance of any supplier-manufactured component and/or product, nor does Microsoft guarantee supplier’s compliance with this process will ensure that the component and/or product manufactured by the supplier is compliant. Each supplier will be solely responsible for any non-compliant component and/or product as well as any related corrective actions and/or resulting damages in accordance with the contract between Microsoft and the supplier. This document is organized into two sections: Section 1 outlines Microsoft’s lab approval process and lists approved labs; Section 2 outlines the analytical testing process, requirements and test methodologies. 1.0 Laboratory Approval Process and Approved Labs This section lists those laboratories (labs) that have been approved by Microsoft to conduct restricted substance analytical testing and describes the process for approving analytical labs to conduct specific analytical testing. Unless otherwise specified by Microsoft, only test reports furnished by Microsoft Approved Laboratories will be accepted as compliance documentation. 1.1 Approval Process The following sub-section describes the approval process for Microsoft Suppliers’ In-House Lab and for third-party professional labs. 1.1.1 Suppliers’ In-House Lab Microsoft suppliers who wish to have their internal lab approved by Microsoft to conduct limited testing, e.g. testing for Cadmium and Lead in plastic and PVC/cables, must meet all the following specifications per Appendix A: · The lab must be set up in accordance with ISO 17025 standards. · The lab must obtain accreditation certificate before, or within one year of, becoming a Microsoft Approved lab. (e.g., China CNAS, Taiwan CNLA, Korea KOLAS, Hong Kong HOKLAS, Singapore SINGLAS). A copy of a current certificate must be furnished to Microsoft as soon as it becomes available. · Lab technician responsible for the management of the lab must answer Microsoft Lab Questionnaire – See Appendix C. · The lab must complete restricted substance analytical testing on a set of samples provided by Microsoft. Results must be in appropriate format as described in Appendix B, and sent to Microsoft via env-docs@microsoft.com. · Supplier must send Microsoft a presentation on lab’s capability, analytical instrumentations, sample preparation, and process flow chart. · Lab Quality Manual (based on ISO 17025) along with current copies of lab staff training certificates must be provided. · The lab staff must have thorough knowledge of sample preparation to meet “homogeneous” material testing. · Upon the completion of all the above requirements, Microsoft will arrange for an on-site lab visit, which must be completed to Microsoft’s satisfaction. The visit may be performed by a Microsoft-designated third-party. Note: Suppliers’ In-House Lab capabilities may be expanded and approved by Microsoft to cover additional testing, such as testing for PBBs/PBDEs using GCMS, Hg using EPA 3052 method, etc. Suppliers should notify their Microsoft Factory Manager (FM) or representative their readiness for this type of testing. Microsoft representative will notify a member of Microsoft environmental compliance team to initiate the approval process. 1.1.2 Third Party Professional Lab Microsoft accepts analytical test reports from any professional third-party lab that meets the following minimum requirements: · Thorough knowledge of RoHS testing methodology and the knowledge of component sample preparation, which is vital to material testing. · The lab must conduct correlation tests frequently enough to ensure reliable results between each lab location throughout the region. · Results must be appropriately formatted as described in Appendix B of this specification. · The lab must have accreditation (based on ISO 17025) from relevant agencies (e.g., CNAS, CNLA, HOKLAS, SINGLAS, KOLAS). 2.0 Testing Process, Requirements and Test Methodologies This section describes analytical testing process, requirements, and testing methodologies. Periodically, Microsoft will require Tier 1 suppliers to provide samples of final products to be sent to a Microsoft Approved Laboratory (MAL) for Restricted Substances testing. Note: Suppliers should not confuse this Microsoft Restricted Substances testing program with their own responsibility to provide substantiated evidence in the form of declarations and test reports that attest to the absence of restricted substances in their products outlined in Microsoft H00642 Microsoft Restricted Substances Control System for Hardware Products and for software, packaging and games in S002689 Environmental Requirements for Packaging. 2.1 Scope This testing process is a part of the Microsoft Interactive Entertainment Business process and applies to all Microsoft hardware, software, games, figurines, and their packaging. Packaging materials such as cardboards, clam shell, printed materials, manuals, labels, hang tabs, etc. shall follow requirements specified in Microsoft specification S002689 Environmental Requirements for Packaging. 2.2 Hardware Analytical Testing Microsoft lists restricted substances in its specification H00594 Restricted Substances for Hardware Products. Following are the analytical methods that must be used to report the concentrations of substances in products, made for Microsoft. Hardware Restricted Substances Analytes Every homogenous material in all components compromising Microsoft FPP will be tested for EU RoHS substances, namely: · lead (Pb), · cadmium (Cd), · mercury (Hg), · hexavalent chromium (Cr VI), · polybrominated biphenyls ethers (PBB), and · polybrominated diphenyl ethers (PBDE) IEC 62321 test methods are adopted and acceptable. 2.3 Software, Games and Packaging Analytical Testing Microsoft lists restricted substances for software, games and packaging products in its specification S002689 Environmental Requirements for Packaging. Following are the analytical methods that must be used to report the concentrations of substances in products made for Microsoft. 2.3.1 Software, Games and Packaging Restricted Substances Analytes · cadmium (Cd) · lead (Pb) · mercury (Hg) · hexavalent chromium (Cr VI) Note: threshold limit is 0.01% by weight or 100 ppm by the sum total of all four heavy metal substances listed above. Table 1. Summary of Bioavailability Substances and Phthalates Toy Metals 8 Phthalates antimony (Sb) di(2-ethylhexyl) phthalate (DEHP) arsenic (As) dibutyl phthalate (DBP) barium (Ba) benzyl butyl phthalate (BBP) cadmium (Cd) di-isononyl phthalate (DINP) chromium (Cr) di-isodecyl phthalate (DIDP) lead (Pb) di-n-octyl phthalate (DNOP) mercury (Hg) dimethoxyethyl phthalate (DMEP) selenium (Se) di-n-hexyl phthalate (DnHP) Please refer to H00594 Restricted Substances for Hardware Products for further details on external and/or internal restriction. Internal parts do not have to be tested for externally restricted substances. Analytical test methods employed by Microsoft internal laboratory and third-party laboratories are as follows: · XRF is used to scan and screen every material and components · Restricted substances detected by XRF will be further quantified by ICP, GCMS, and UV analytical instrumentations, if necessary · Where total Br and/or Cr are detected by XRF, further analytical testing will be required; refer to next page for quantitative test methods. 2.3.2 Toy Product Testing Those products categorized or considered as toy according to Microsoft Restricted Substances specification, H00594 Restricted Substances for Hardware Products, will be tested for eight toy metals and eight phthalates. 2.3.3 Headsets and Earphone Testing In addition to RoHS substance testing requirements, found in Section 2.2 of this document, the use of eight restricted phthalates are banned in the production of Microsoft headsets and earphones; please see H00594 Restricted Substances for Hardware Products for more information. Microsoft requires testing for the listed eight phthalates by the suppliers; test reports must be submitted to Microsoft. The list of the eight phthalates is found in Section 2.3.1, Table 1. 2.4 Battery Testing Refer to H08224 Battery Specification for Environmental and Safety Requirements for country-specific certification testing because specific laboratories and tests may be required depending on the battery chemistry and where the battery will be sold. Battery testing procedures for the presence of heavy metals are found in Table 2. Table 2. Summary of Analytes and Test Standards Analyte Directive Test Method Phthalates EU Phthalate 2005/84/EC, California Prop 65 EN14372 by GC-MS analysis PBBs EU RoHS 2002/95/EC EPA 3540C and 8082, followed by GCMS and HPLC PBDEs EPA 3540C and 8082, followed by GCMS and HPLC Bioavailability Substances (eight metals: Sb, Ba, As, Cd, Hg, Cr, Se, and Pb Toy Safety 88/378/EEC EN 71-3, followed by ICP Mercury, Lead, and Cadmium in Batteries EU Battery Directive 2006/66/EC, Chinese Standard GB 24427-2009, Limitation of Mercury Cadmium and Lead Contents for Alkaline and non-alkaline Zinc and Manganese Dioxide batteries EPA SW-846 Cd, Pb, Hg, Cr VI in software, games and packaging European Union Directive 94/62/EC on packaging and packaging waste and the United States CONEG Toxics in Packaging Clearinghouse Model legislation CONEG Cr VI EU RoHS 2002/95/EC Non-metals: EPA 3060A and 7196A, followed by UV-VIS and HPLC Metals: Spot test or ISO 3613 to be used for metal coating, zero tolerance limit. Or follow IEC 62321 test method. Cd EN 1122 and 3050B or 3052 for other materials, followed by ICP or AA Pb EPA 3050B in plastics, EPA 3052 for other materials, followed by ICP or AA Hg EPA 3052, followed by ICP APPENDIX A: List of Suppliers’ In-House Approved Labs and Conditions Note: Refer to Section 1.1.2 for Third Party Professional Lab qualification information. The following labs are approved to analyze Polyvinylchloride (PVC) and similar soft plastic materials only, by using the following required methods: · Digestion of Cadmium, per EN 1122, and Lead, per EPA 3050B · Analysis using EPA 6010, 6020, 7420, 7421 or equivalent AA/ICP methods. While suppliers may also test complex or mixed matrix materials (i.e., metals and/or hard plastic) as part of their internal Quality Assurance/Quality Control processes, these test results are not accepted by Microsoft as compliance documentation. When compliance documentation for Microsoft is required, these materials must be tested by a third party professional lab. Suppliers are also encouraged to use XRF as a screening method prior to conducting digestion analysis. The use of XRF requires special training in safety, sample preparation, and results interpretation. It must be used with adequate understanding of XRF analytical limitations and an understanding that XRF results are not accepted by Microsoft as compliance documentation. Table 3. Approved Suppliers Labs List Lab Name Contact Numbers BizLink Technology * No.1 Industrial Zone, Fenghuang Village, Fuyong Town, Baoan District, Shenzhen City, Guangdong, Province 518103, PRC Tel: (755) 2730 6898, ext. 268 Fax: (755) 2730 6382 Chicony Electronics (Dongguan) Co., Ltd. * San Zhong Guan Li Qu Qingxi, Dongguan, China Tel: (769) 7311 688, ext. 2205/2300 Foxconn FuHong Precision Component (Shenzhen) Co., Ltd. * 10th Yousong Industrial District, Longhua Sub-District, Baoan, Shenzhen, Guangdong, 518109, China Tel: (755) 28177688, ext. 35255 Fax: (755) 28177801 Foxlink / Fu Gang Electronic (Dong Guan) Co.,Ltd * Industry street, Dong-Keng, Dong-Guan, Guang-Dong, China Tel: (769) 8388 2225 (*) These labs have been approved to conduct in-house testing only. Suppliers shall not offer testing services to any other supplier without prior permission from Microsoft. See Section 1.1 APPENDIX B: Test Report Requirements Please ensure the following requirements (items 1, 2 and 3) are included in analytical lab methods and reporting requirements for Microsoft products: 1. Calibration Methods Linear calibration curve procedures for ICP and AA analyzers must include standard solution concentrations, which span the range of equivalent concentrations for Pb and Cd reported in samples analyzed, and include equivalent concentrations for Pb and Cd at the specification limit in samples. Concentrations equal to the Pb and Cd at the specification limit in samples can be calculated as follows for the standard digestion and analysis methods: Conc. of analyzer calibration standard solution = Spec limit (ppm) X Weight of sample (in grams)/100 For a 0.5 gram sample, the calculations are shown below assuming standard methods with no dilution (DF=1): Conc. of Pb calibration standard (ppm) = Pb Spec limit (100 ppm) X 0.5 gram/100 = 0.5 ppm Conc. of Cd calibration standard (ppm) = Cd Spec limit (75 ppm) X 0.5 gram/100 = 0.375 ppm 2. Analysis methods Each batch of samples processed for analysis must include spike and blank samples which are digested and analyzed in the same batch as the samples. The spike sample concentration should equal the Pb and Cd specification limit values (100 ppm for Pb; 75 ppm for Cd) . 3. Reporting Any result which is below the PQL calculated for the sample must be reported as non-detect (ND) at the PQL. For example, if the analyzer result is calculated to be equivalent to 2 ppm for a sample with a PQL of 5 ppm, the result is reported as "ND". Reporting of results must include the following: · Sample identification, sample analysis result, PQL for sample. · Blank identification, blank analysis result, PQL for blank. · Spike identification, spike concentration, spike analysis result, % recovery. · Any abnormalities occurring during sample preparation, digestion or analysis. Table 4. Information Required in Analytical Test Reports Information Required Examples Supplier/Vendor Information Supplier Company Name ABC Ltd Address 1234 He Ping Rd Dongguan, China Tel/Fax/email Tel: 12345678 Fax: 12345678 Email: wang jia@abc.com Contact Person Mr. Jia Wang Sample Description Product/component Sample description Cable overmold Quantity (numbers or weight) 10 pieces; 250 grams Microsoft Product P/N X01-12345 Microsoft Component P/N C01-12345 Manufacturer P/N M01-12345 Name of Component Vendor China Plastic Component Lot Number MX-888-777-01 Country of Origin China Sample’s Photo Digital Photo(s) of sample(s) after being prepared JPG embedded in each test report Analytical Information Sample preparation Shaved Test Method Cd - EN 1122 and EPA 3050B Pb – EPA 3050B PQL and/or MDL <2 ppm APPENDIX C: Supplier In-House Lab Questionnaire Obtaining Microsoft Qualified Analytical Lab Status will require satisfactory completion of the following 1. ISO/IEC 17025 documentation package 2. Audit of lab procedures (& lab questionnaire) 3. Analysis report of five qualification test samples. For this report only, please attach a spreadsheet which shows the calculation of the sample result for each sample, blank and spike. This calculation should show how the value reported for each sample was calculated from the analyzer reading, and should include at a minimum the following variable: Sample identification (MS sample #), sample weight, analyzer result, dilution factor, PQL calculation and reported sample concentration for both Pb and Cd analyses. If you are equipped with an x-ray analyzer (XRF), please answer the section pertaining to XRF in the questionnaire. Lab Evaluation Questionnaire Methods & analysis measurements 1. What instruments do you use for metals analysis? 2. Describe the difference between a digestion method and an analysis method. 3. What digestion methods do you use for metals? 4. What analysis methods do you use for metals? 5. Describe the purpose of method EPA 3050B. 6. Describe the purpose of method EPA 6010B. 7. Describe the purpose of method EN 1122. Can this method be used for lead analysis? Explain why or why not. 8. Describe the difference in the results obtained from using methods EN 71-3 versus methods EN 1122 for Cd analysis. Include analysis method used. 9. Describe the difference in the results obtained from using methods EN 71-3 versus methods EPA 3050B for Pb analysis. Include analysis method used. 10. What is the instrument detection limit for the following: Pb, Cd, Hg, Cr? 11. What is the minimum sample mass required to achieve these limits? 12. What is the purpose and recommended frequency of blank sample analysis? 13. What is the purpose and recommended frequency of a spiked sample analysis? 14. Describe the procedure for preparation and analysis of blank and spike samples. 15. What is the practical quantization limit (PQL) for a metals analysis? Show how this is calculated for a particular sample. For what sample mass does the PQL equal the instrument detection limit of your lab for Pb/Cd? Quality Control 1. What grade of chemical reagents are used for sample preparation and analysis? 2. What supplier is used for lab chemicals? Quality Control (cont.) 3. How are standard samples prepared? 4. What is the expected shelf life of standard solutions? 5. Are standard samples traceable to any reference standards? 6. How are samples labeling and identified throughout the analysis process? 7. How are results reported? 8. How are sample log books maintained? 9. How often are analyzers calibrated? 10. How are analyzers maintained and maintenance records updated? 11. How are lab chemicals and samples disposed of? Lab Management & Personnel 1. What is the background & training of the lab manager? 2. What are the background & training of the lab workers? 3. How are training records documented? 4. How are workers trained to operate specific instruments? 5. What plans do you have to accommodate additional restricted substance testing requirements for compliance with the European RoHS directive? X-Ray Fluorescence Spectrometer Please answer the following if your lab has XRF capability. If your lab does not have XRF capabilities disregard the following questions. 1. Does your lab have x-ray fluorescence spectrometers (XRF or EDXF), hand-held or desktop? If no, are you planning to get one? If yes, answer the following: 2. What is the model name of your XRF and what are its specs? 3. How do you isolate sample material for direct read? 4. How do you calibrate this instrument? How do you distinguish elements that are too close on the periodic table from one another? How do you read the spectrum and analyze x-ray peaks? APPENDIX D: Microsoft Restricted Substance Final Product Testing Form To be completed by Suppliers Microsoft Supplier Company Name:       Supplier Address:       Supplier Contact person:       Tel:       Fax:       Supplier Email address:       Please test the FINAL PRODUCT and/or PACKAGING identified as follows: Final Product Description :       Product ID or S/N including date code:       SKU:       Microsoft Part Number (MPN):       Tests to be performed: FORMCHECKBOX RoHS ☐ 8 Phthalates ☐ 71-3 ☐ FORMCHECKBOX Lead (Pb) per CPSIA ☐ FORMCHECKBOX CONEG ☐ FORMCHECKBOX Battery ☐ FORMCHECKBOX Others (specify):       Notes:      Microsoft ECT Contact Name:        Lot number, if applicable:       Plastic Type (if applicable, e.g., HDPE, PE, ABS, etc.):       Is this a retest sample? FORMCHECKBOX Yes ☐ FORMCHECKBOX No ☐ If yes, previous sample number and report number is:       NOTE: This form must be submitted with EVERY sample(s). All testing reports will be provided to Microsoft for all tests conducted on behalf of Microsoft. . Imbedded Fillable Form:        ___________________________________ Signature        ___________________________________ Company        ___________________________________ Date FPP Sample Shipping Instructions · Ship products in the least number of boxes possible · All associated batteries, adapters, cables, covers, carrying cases, etc. must be submitted for testing. · If multiple colors or versions of the same product exist, submit one representative sample and the different parts only. E.g. if a product comes in three different colors, submit complete product in one color and only the plastic casings for the remaining colors. · Product packaging and print materials are required, only when requested by Microsoft Environmental Engineer. If packaging is requested only representative samples need be submitted, e.g. one representative retail box, manual, etc. · Email Joyce (contact information below) with tracking number when upon shipment Package Sample Shipping Instructions You’re required to submit testing application form, sample list and samples. Sample preparation procedure as follow: · Prepare package sample by part number (e.g. SKU or top level part number) according to sample size instruction as above · Submit each SKU or top level part number separate bag · Number each bag clearly · A sample list is required if there are more than five materials. This list includes sample description, SKU or top level part number, and bag number. Sample Size Instructions: Material Sample Size Carton, corrugated box, plastic case 5pcs/10g Plastic tie, fastener, disk cover, software paper cover, manual 10pcs / 10g Foam, polybag, plastic film, label 20pcs~50pcs / 10g Paint and ink 50ml of ink Lab address and contact information: Intertek Testing Services Shenzhen Ltd Attn: Ms. Joyce Zhu Address: 7/F, Shekou Technology Main Building Industrial 7th Road Shekou, Shenzhen, China 518067 Telephone: 86 755 2602 0009 E-mail: joyce.zhu@intertek.com Title: Microsoft Analytical Lab Approval Process and Testing Requirements 12/11/2011 H02446 Rev M Page 1 of 18 Safety, Compliance & Sustainability Appendix D: Microsoft Restricted Substance Final Product Testing Form To be completed by Suppliers Microsoft Supplier Company Name: Supplier Address: Supplier Contact person: Tel: Fax: Supplier Email address: Please test the FINAL PRODUCT and/or PACKAGING identified as follows: Final Product Description : Product ID or S/N including date code:       SKU: Microsoft Part Number (MPN):       Tests to be performed: RoHS ☐ 8 Phthalates ☐ 71-3 ☐ Lead (Pb) per CPSIA ☐ CONEG ☐ Battery ☐ Others (specify): Notes: Microsoft ECT Contact Name: Lot number, if applicable:       Plastic Type (if applicable, e.g., HDPE, PE, ABS, etc.):       Is this a retest sample? Yes ☐ No ☐ If yes, previous sample number and report number is: enter text NOTE: This form must be submitted with EVERY sample(s). All testing reports will be provided to Microsoft for all tests conducted on behalf of Microsoft. .        ___________________________________ Signature        ___________________________________ Company        ___________________________________ Date FPP Sample Shipping Instructions 1. Ship products in the least number of boxes possible 1. Include all associated batteries, adapters, cables, covers, carrying cases, etc. must be submitted for testing. 1. If multiple colors or versions of the same product exist, submit one representative sample and the different parts only. For example if a product comes in 3 different colors, submit complete product in one color and only the plastic casings for the remaining colors. 1. Product packaging and print materials are required, only when requested by Microsoft Environmental Engineer. If packaging is requested only representative samples need be submitted, e.g. one representative retail box, manual, etc. 1. Email Joyce (contact information below) with tracking number when upon shipment Package Sample Shipping Instructions You’re required to submit testing application form, sample list and samples. Sample preparation procedure as follow: · Prepare package sample by part number (e.g. SKU or top level part number) according to sample size instruction as above · Submit each SKU or top level part number separate bag · Number each bag clearly · A sample list is required if there are more than 5 materials. This list includes sample description, SKU or top level part number, and bag number. Sample Size Instruction: Material Sample Size Carton, corrugated box, plastic case 5pcs/10g Plastic tie, fastener, disk cover, software paper cover, manual 10pcs / 10g Foam, polybag, plastic film, label 20pcs~50pcs / 10g Paint and ink 50ml of ink Lab address and contact information: Intertek Testing Services Shenzhen Ltd Attn: Ms. Joyce Zhu Address: 7/F, Shekou Technology Main Building Industrial 7th Road Shekou, Shenzhen, China 518067 Telephone: 86 755 2602 0009 E-mail: joyce.zhu@intertek.com Title: Microsoft Analytical Lab Approval Process and Testing Requirements 12/11/2011 H02446 Rev L Page 17 of 18