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CQI-11 Plating

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CQI-11 PlatingCQI-11 Plating CQI-11 美国汽车工业行动集团 Special Process: Plating System Assessment 特殊过程:电镀系统评估 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 ABOUT AIAG关于AIAG Purpose Statement 目的声明 Founded in 1982, AIAG is a globally recognized organizati...
CQI-11 Plating
CQI-11 Plating CQI-11 美国汽车工业行动集团 Special Process: Plating System Assessment 特殊过程:电镀系统评估 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 ABOUT AIAG关于AIAG Purpose Statement 目的声明 Founded in 1982, AIAG is a globally recognized organization where OEMs and suppliers unite to address and resolve issues affecting the worldwide automotive supply chain. AIAG’s goals are to reduce cost and complexity through collaboration; improve product quality, health, safety and the environment; and optimize speed to market throughout the supply chain. 美国汽车工业行动集团(AIAG)成立于1982年,是由OEM厂商和供应商联手组建的一家全球公认 的著名机构,旨在体现并解决影响全球汽车供应链的诸多问题。AIAG的目标是通过相互协作,降低 产品的成本及复杂性;提高产品质量,改善员工健康、安全与环境;并优化产品在整个供应链范围 内的上市速度。 AIAG Organization AIAG 组织构成 AIAG is made up of a board of directors, an executive director, executives on loan from member companies, associate directors, a full-time staff, and volunteers serving on project teams. Directors, department managers, and program managers plan, direct and coordinate the association’s activities under the direction of the executive director. AIAG 由董事会、一名执行董事、多名来自成员公司的贷款事务高级管理人员、多名副董事、一位全职 职员以及为项目团队服务的志愿者组成。董事、部门经理与项目经理在执行董事的领导下,负责计 划、指导和协调组织活动。 AIAG Projects AIAG 项目 Volunteer committees focus on business processes or supporting technologies and methodologies. They conduct research and develop, publish, and provide training on standards, conventions, standard business practices, white papers, and guidelines in the areas of automatic identification, CAD/CAM, EDI/electronic commerce, continuous quality improvement, health focus, materials and project management, occupational health & safety, returnable containers and packaging systems, transportation/customs and truck & heavy equipment. 志愿者委员会重点关注业务流程或是支持技术与方法。他们会开展研究,撰写并出版相关标 准、协定、业务做法、白皮书以及指导原则,并就此提供培训;涉及的领域包括自动识 别、CAD/CAM、EDI/电子商务、持续质量改进、关注健康、材料和项目管理、职业保健与安 全、可回收容器与包装系统、运输/通关以及卡车与重型设备。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 AIAG PUBLICATIONS AIAG出版物 An AIAG publication reflects a consensus of those substantially concerned with its scope and provisions. An AIAG publication is intended as a guide to aid the manufacturer, the consumer and the general public. The existence of an AIAG publication does not in any respect preclude anyone from manufacturing, marketing, purchasing, or using products, processes, or procedures not conforming to the publication. AIAG出版物反映 AIAG出版物旨在作为一个指南,以协助制造商、消费者出了在重大关注事项的范围及其规定上的一致意见。AIAG出版物的存在于任何方面都不能避免有人会使用不符合本出版物的产品、流程或程序,来和普通大众。 制造、营销、采购或使用产品。 CAUTIONARY NOTICE 告诫性通知 AIAG publications are subject to periodic review and users are cautioned to obtain the latest editions. AIAG出版物会进行定 期审核,并告诫用户注意获取最新版本。 MAINTENANCE PROCEDURE 维护程序 Recognizing that this AIAG publication may not cover all circumstances, AIAG has established a maintenance procedure. Please refer to the Maintenance Request Form at the back of this document to submit a request.考 AIAG出版物可能无法涵盖所有情况,AIAG已为此建立了一个维护程序。请参阅本文件后面的“维护申请虑到本 表”,以提交申请。出版单位:Published by: Automotive Industry Action Group 美国汽车工业行动集团 26200 Lahser Road, Suite 200 Southfield, Michigan 48033 Phone:电话: (248) 358-3570 • Fax:传真: (248) 358-3253 APPROVAL STATUS 批准状态 The AIAG Quality Steering Committee and designated stakeholders approved this document for publication on August 1, 2007. AIAG质量指导委员会和指定的风险承担人于2007年8月1日批准本文件出版发行。 AIAG COPYRIGHT AND TRADEMARK NOTICE: AIAG版权与商标的注意事项: The contents of all published materials are copyrighted by the Automotive Industry Action Group unless otherwise indicated. Copyright is not claimed as to any part of an original work prepared by a U.S. or state government officer or employee as part of the person’s official duties. All rights are preserved by AIAG, and content may not be altered or disseminated, published, or transferred in part of such content. The information is not to be sold in part or whole to anyone within your organization or to another company. Copyright infringement is a violation of federal law subject to criminal and civil penalties. AIAG and the Automotive Industry Action Group are registered service marks of the Automotive Industry Action Group. 除非另有说明,否则所有出版材料内容的版权均归美国汽车工业行动集团所有。对由美国或州政府官员或是雇员作为其个人公务职责 AIAG保留所有权利,不得对内容进行更改,或是传播、出版或转载其中的部分的一部分而编写的任何原作部分,不会提出版权诉求。AIAG和内容。不得将信息部分或全部转卖给组织内的任何人或另一家公司。侵犯版权是违反联邦法律的,会受到刑事与民事处罚。Automotive Industry Action Group是美国汽车工业行动集团的注册服务商标。 ? 2007 Automotive Industry Action Group ?2007年美国汽车工业行动集团版权所有 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 FOREWORD 前言 Automotive Industry Action Group (AIAG) committees are made up of volunteers from member companies in the automotive industry. The work of preparing process audits is done by AIAG technical committees. 汽车工业行动组(AIAG)委员会由来自汽车行业内各成员公司的志愿者组成。流程审核的准 备工作是由AIAG技术委员会完成的。 The main task of technical committees is to prepare Automotive Standards and System Requirements. Draft documents adopted by the technical committees are circulated to the Steering Committee for review and consensus approval. Publication of the documents requires approval by the Quality Steering Committee. 技术委员会的主要任务是准备汽车标准与系统要求。技术委员会所采用的草案文件要 送交指导委员会以供审核并获得一致批准。文件的出版发行需要得到质量指导委员会的批准。 The Quality Steering Committee would like to acknowledge and thank the following individuals and their companies who have contributed time and effort to the development of this document. 质量指导委员会想藉此机会,表彰以下为文件的制订付出了大量时间及精力的个人及所属公司, 并向他们表示感谢。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 ACKNOWLEDGEMENTS致谢 Core Members:核心成员 Steven Kwong – General Motors Corporation Ron Lash – DaimlerChrysler Corp. Larry Xu – Ford Motor Company Phil Menzies – MNP Corp. Michael Pawlyshyn – General Motors Corporation Murli Prasad – General Motors Corporation Richard Valice – Textron Fastening Company Stan Cuthbert – TRW Automotive . Supporting Members: 支持成员: Greg Lobo – Ford Motor Company Elizabeth Hanna – Howard Finishing, LLC. Jim Aide – Acadian Group Craig Barbosa – Modern Plating Jim English – Plating Technology Dave Purcell – Reilly Plating Linda Wing – Enthone Inc. John Scharf - MacDermid, Inc. Frank Wagner – MacDermid, Inc Jeff Szotek - DaimlerChrysler Corp. Mel Zelasko - DaimlerChrysler Corp. CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 TABLE OF CONTENTS目录 ABOUT AIAG关于AIAG......................................................................................................................................1 FORWORD前言....................................................................................................................................................3 ACKNOWLEDGEMENTS致谢 ...........................................................................................................................4 INTRODUCTION简介 ........................................................................................................................................ 6 1 SCOPE范围 ....................................................................................................................................................... 8 1.1 GENERAL综述................................................................................................................................................ 8 1.2 APPLICATION应用 ......................................................................................................................................... 8 2 THE PLATING SYSTEM ASSESSMENT PROCEDURE电镀系统评估过程................................................. 10 3 SPECIAL PROCESS: PLATING ASSESSMENT特殊过程:电镀评估 ....................................................... 11 INSTRUCTIONS FOR COMPLETING THE COVER SHEET封面表单填写说明 ................................................ 12 SPECIAL PROCESS: PLATING SYSTEM ASSESSMENT COVER SHEET特殊过程: 电镀系统评估封面表单 .............................................................................................................................. 14 INSTRUCTIONS FOR COMPLETING SECTIONS 1-4 完成第 1 至第 4 部分的有关说明 ........................... 15 SPECIAL PROCESS: PLATING PROCESS ASSESSMENT FORMS特殊过程:电镀评估流程表 ........... 16 JOB AUDIT工作审核 .......................................................................................................................................... 28 INSTRUCTIONS FOR COMPLETING THE JOB AUDIT完成工作审核的说明 ........................................ 28 JOB AUDIT FORMS工作审核表 ................................................................................................................ 29 APPENDIX A – PROCESS TABLES. 附录A –流程表 ...................................................................................... 36 GLOSSARY术语表 ............................................................................................................................................ 49 MAINTENANCE REQUEST维护申请表 .......................................................................................................... 51 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 INTRODUCTION简介 General综述 The work of preparing CQI- 11: Special Process: Plating System Assessment (PSA) was carried out through the AIAG Plating Work Group. These plating requirements are complementary to customer and product standards. 《CQI - 11:特殊过程:电镀系统评估 (PSA)》的准备工作由AIAG电镀工作组 完成,这些电镀标准作为客户标准和产品标准的补充要求。 The PSA can be used to assess an organization’s ability to meet the requirements in this assessment, as well as customer, regulatory, and the organization’s own requirements. The PSA can also be used between an organization and its suppliers. PSA可以用来评估一家企业达到评估标准的能力,也可 以是达到客户的要求、行业规定和企业自定的标准。PSA也可以在企业与其供应商之间使用。 In the PSA, the word “shall” indicates a requirement for purposes of the self assessment. Failure to meet the requirements results in an assessment that is either “Not Satisfactory” or “Needs Immediate Action”. The word “should” indicates a recommendation. Where the term “such as” is used, any suggestions given are for guidance only. 在PSA中,“必须”一词表明这是一项自我评估的要求。如果未能达到标 准,则评估结果显示为“不理想”或“需要立即改进”。“应该”一词表明某项建议。如果在文 中出现“比如”一词,则表明下列建议仅供参考。 Process Approach流程步骤 The PSA supports the automotive process approach as described in ISO/TS 16949:2002. PSA支持ISO/TS 16949:2002中描述的汽车流程步骤。 Plating System Assessment Goals电镀系统评估目标 The goal of the PSA is the development of a plating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. PSA的目标是对电镀管理系统的发展,以提供持续的完善,强调对供必须链中差错的预防,减少 波动和浪费。 The PSA, coupled with an internationally recognized quality management system and applicable customer-specific requirements, defines the fundamental requirements for plating management systems. PSA配合国际公认的质量管理系统和使用的客户特定要求,详细说明了对电镀管理系统的基本要 求。 The PSA is intended to provide a common approach to a plating management system for automotive production and service part organizations. PSA旨在为汽车生产件和售后服务件公司提供一个共 同的电镀管理系统方法。 Assessment Process评估过程 Ongoing assessments shall be conducted annually, unless otherwise specified by the customer, to reexamine the continuing compliance with the PSA. Each assessment shall include a review of the organization’s systems using the PSA. Successive Job Audits (Section 4.0 of this document) shall sample parts from different automotive component manufacturers that require compliance to the PSA document. CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 除非客户有特别要求(对PSA要求的符合程度进行再次检查),一般情况下评估过程必须每年进 行一次。每次评估必须包括使用PSA对企业系统进行检查。连续工作审核(见本文第 4.0 部分) 必须采集汽配制造商的零部件样本其是否符合PSA的标准。 The assessment shall use the process approach to auditing/assessing as identified by the requirements of ISO/TS 16949:2002. 评估必须使用ISO/TS 16949:2002规定的流程步骤来审核/评估。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Assessor Qualifications审核员资格 Assessor(s) shall have the following specific experience to conduct the PLATING SYSTEM ASSESSMENT: 审核员必须具有下列具体经验,才能来进行电镀系统评估。 1. Be an experienced quality management system (QMS) internal auditor (for example, ISO/TS 16949:2002, ISO 9001:2000) 资深的质量管理系统(QMS)内部审核员(比 如:ISO/TS 16949:2002, ISO 9001:2000)。 2. Assessor shall possess plating knowledge. Evidence shall include a minimum of 5 years experience in plating and surface finishing or a combination of formal chemistry/chemical engineering education and plating experience totaling a minimum of 5 years. 审核员必须具有电镀专业知识。包括至少 5 年的电镀和表面精加工的经验, 或接受过正规化学/化工教育和电镀工作经验的总年限不少于 5 年。 3. Assessor shall possess knowledge of and be familiar with the application of automotive quality core tools including statistical process control, measurement systems analysis, part approval, failure mode and effects analysis, and advanced quality planning. 审核员 必须具有包括统计过程控制、测量系统分析、零件认可、失效模式与后果分析, 以及先期质量策划等汽车质量核心工具的相关知识,并能熟练运用。 Note: If more than one assessor is required to meet the above qualifications, the lead assessor shall be the person meeting the requirements in #1. .注:如果有多名审核员 符合以上要求,则主审员应由符合第 1 项要求的人员担任。 Other Requirements 其他要求 The organization shall keep records as evidence of compliance to the requirements identified in the PSA, as well as all appropriate action plans to address any unsatisfactory ratings. These records shall be readily available for review by any customer requiring compliance to the requirements within this document. 企业 必须保留相关,证明已达到PSA标准,同时记录所有为改善不理想的评估项目而采取的适当改 进。这些记录必须为客户准备,以便客户对记录中的要求的符合情况进行复检。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 1 SCOPE范围 1.1 General综述 This document specifies process requirements for an organization or its suppliers performing applicable plating, who need to: 本文详细说明了企业或其供应商在进行电镀时的流程要求,需要: demonstrate ability to consistently provide product that meets customer and applicable • regulatory requirements, and证明具有持续提供符合客户和使用规范标准的产品的 能力。 • enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system. 通过有效应用系统,包括持续改 进系统流程,提高客户满意度。 The Plating System Assessment is applicable to sites where customer-specified parts for production and/or service are processed throughout the automotive supply chain. 电镀系统评估适用于汽车供链中各个加工客户指定的用于生产和/或售后服务的零部件的厂点。 1.2 Application应用 All requirements of the PSA are generic and are intended to be applicable to all organizations performing the plating operations addressed in this document, regardless of type, size, and product. PSA所有的标准都是普遍使用的,适用于所有企业进行本文描述的电镀操作,不论型号、大小和产品的区别。 Six Process Tables have been developed and the appropriate table(s) is to be referenced during the assessment. The Process Tables are specific to Plating processes as noted below:编写了六张流程表,评估过程中可参考相应表格。流程表的详细电镀程序如下所示: Process Table A – Zinc – Zinc Alloy Plating流程表A—锌-锌合金电镀 • Metal Cleaning金属件清洗 • Acid酸处理 • Acid Plating Bath酸性镀液 • Alkaline Plating Bath碱性镀液 • Hydrogen Embrittlement Relief氢脆释放 • Passivates钝化 • Supplemental Treatments辅助处理 Process Table B – Surface Conditioning of Metals for Decorative Plating流程表B—装饰电镀 的金属表面调节 • Polishing and Buffing抛光和打磨 • Metal Cleaning金属件清洗 • Pretreatment预处理 • Acid酸处理 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Process Table C – Surface Conditioning of ABS & PCABS Plastic for Decorative Plating流程 表C—装饰电镀的ABS 和 PCABS塑料表面调节 • Polishing and Buffing抛光和打磨 • Cleaning & Etch清洗和刻蚀 Neutralizer中和剂 • Activator活化剂 • • Accelerato催化剂 • Electroless Plating化学镀 Electrolytic Plating电解电镀 • Process Table D – Decorative Plating流程表D—装饰电镀 • Acid Copper酸性镀铜 • Semi-Bright Nickel半光亮镍镀 High Activity Nickel高活性镍镀 • Bright Nickel光亮镍镀 • • Microporous Nickel微孔镍镀 • Chromium Plating铬渡 Process Table E – Mechanical Plating流程表E—机械电镀 • Metal Cleaning金属件清洗 • Mechanical Plating机械电镀 • Passivates钝化处理 • Supplemental Treatments辅助助理 Process Table F – Equipment 过程表F-设备 These Process Tables contain requirements for: 这些过程表包含下列要求: 1. Process and Test Equipment过程与测试设备 2. Process Monitor Frequencies 过程检测频率 3. In-Process/Final Test Frequencies 过程中/结束检测频率 4. Test Frequencies检测频率 The Process Tables specify the tolerances of process parameters and the frequencies for checking process control parameters and parts. The Requirements and Guidance in the PSA form will notify the assessor when to refer to the Process Tables. 流程表规定了参数的公差和检查控制参数与零件的频率。PSA表 格中的要求与指南将提示审核员何时应参考流程表。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 2 THE PLATING SYSTEM ASSESSMENT PROCEDURE电镀系 统评估过程 1. Obtain current copy of CQI-11 Special Process: Plating System Assessment from AIAG.从 AIAG获取最新的《CQI-11 特殊过程:电镀系统评估》。 2. Identify all plating processes to which CQI-11 Special Process: Plating System Assessment applies (see CQI-11, 1.2). Record these processes on the PSA, Page 1确认《CQI-11 特殊 过程:电镀系统评估》所适用的电镀流程(见CQI-11, 1.2)。将这些流程记录在PSA 第 1 页上。 3. Complete the PSA, determining the level of compliance. A minimum of one job audit (Section 5) shall be performed during each assessment.完成PSA,确定符合度。每次评估必须至少由一名 工作审核员(第 5 部分)进行。 4. Address each “Not Satisfactory” item and determine corrective action, including root cause analysis and implementation of the corresponding corrective action(s). The corrective action(s) shall be completed within 90 days. Records of the corrective action, including verification, shall be maintained.分析每一个“不理想”的环节,并确定正确的行动,包括分析问题根 源,并执行相应的纠正措施。纠正措施必须在 90 天内完成。有关记录,包括验证记录必 须收录在案。 5. “Needs Immediate Action” requires immediate containment of suspect product. Address each “Needs Immediate Action” item and determine corrective action(s), including root cause analysis and implementation of the corresponding corrective action(s). The corrective action(s) shall be completed within 90 days. Records of the corrective action, including verification, shall be maintained. “需要立即改进”表示要求立刻保留问题产品。解决每一个“需要立即改进” 的环节,并确定正确的行动方案,包括分析问题根源,并执行相应的纠正措施。纠正措施 必须在 90 天内完成。有关记录,包括验证记录必须收录在案。 6. Assessments shall be conducted annually unless otherwise specified by the customer.除非客户另 有要求,评估必须每年进行一次。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 3 SPECIAL PROCESS: PLATING ASSESSMENT特殊过程:电镀评估 INSTRUCTION FOR COMPLETING THE COVER SHEET 封面表单填写说明 ............................................. 12 COVER SHEET FORM封面表单 ........................................................................................................... 14 INSTRUCTIONS FOR COMPLETING SECTIONS 1-4 完成第 1 至第 4 部分的有关说明 ............................. 15 SECTION 1: MANAGEMENT RESPONSIBILITY & QUALITY PLANNING第 1 部分: 管理责任和质量策划. ............................................................................................................................. 16 SECTION 2: FLOOR AND MATERIAL HANDLING RESPONSIBILITY第 2 部分:工厂与 物料处理责任 ......................................................................................................................................... 23 SECTION 3: ZINC/ZINC ALLOY PLATING EQUIPMENT第 3 部分:锌/锌合金电镀设备 ................ 26 SECTION 4: DECORATIVE (CU, NI CR) PLATING EQUIPMENT第 4 部分: 装饰(铜、镍、铬)电镀设备 .............................................................................................................. 27 INSTRUCTIONS FOR COMPLETING THE JOB AUDIT完成工作审核的说明 ............................................ 28 SECTION 4: JOB AUDIT第 4 部分:工作审核 .................................................................................... 29 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Instructions for completing the Cover Sheet封面表单填写说明 1. Facility Name: Name of the facility being assessed.工厂名称:确定进行评估的工厂厂名 One form shall be used for each facility. The facility may have several buildings or physical locations in the same general area. If there is a separate management team (Quality Manager and Metallurgist) or different management system, then these locations shall be considered as separate facilities.每个工厂必须使用一份表格。工厂可能有几幢大楼或在同一地区有几个 厂区。如果其管理团队是分开的(质量经理和冶金专家)或有不同的管理系统,则这 些厂区应视为独立的厂点。 2. Address: The street address of the facility being assessed; P.O. Box numbers may be given as additional information.地址:明确工厂所在地的路名;可将信箱号作为附加信息。 3. Phone Number: The phone number of the facility. If there is no common phone number for the facility, the phone number of the Operations Manager or Quality Manager shall be used.电 话号码:工厂的电话号码。如果工厂没有总机,则必须使用营运经理或质量经理的电 话号码。 4. Fax Number: The fax number of the facility.传真:工厂传真号 5. Number of Plating Employees at this Facility: The number of employees, salaried and hourly, associated with the plating operation at this facility.工厂电镀工人数:工厂从事与电 镀相关工作的人员,带薪雇员和小时工总数。 6. Captive Plater (Y/N): Enter “Y” if this facility plates components for their own company. Enter “N” if the company does not Plate any components for their own company.职员电镀厂(是/ 否):如果工厂为自己公司电镀配件,则选“是”。如果公司不为自己公司负责任何配 件的电镀,则选“否”。 7. Commercial Plater (Y/N): Enter “Y” if this facility plates components for companies other than their own company. Enter “N” if this facility does not plate any components for other companies.商业电镀厂(是/否):如果工厂为其他公司电镀配件,则选“是”。如果公 司不为任何其他公司电镀,则选“否”。 8. Date of Assessment: Enter the date(s) of the assessment. An alphanumeric format shall be used to avoid confusion with different numeric formats. Example: May 3 – 4, 2006 评估日 期:填入进行评估的日期。必须使用字母与数字相结合的格式来记录时间,以避免因 使用不同格式而引起混乱。例如:May 3 – 4, 2006。 9. Date of Previous Assessment: List the date of the previous CQI-11 Special Process: Plating System Assessment of this facility.历年评估日期:列出工厂以往进行的CQI-11特殊过程: 电镀系统评估的日期。 10. Type(s) of Plating at this Facility: Place a checkmark to designate all plating process(es) performed at this facility. This information determines the appropriate Process Table that shall be used during the assessment. Processes not listed on the cover sheet are not part of the Plating System Assessment.工厂电镀类别:对工厂使用的所有电镀流程进行勾选。这些信息将决 定应在评估过程中使用哪些合适的流程表。封面表单中未列出的流程不属于电镀系统评 估的内容。 11. Current Quality Certification(s): The plater shall list their current quality certifications, e.g., ISO/TS 16949:2002, ISO 9001:2000. Certifications may be from 3rd party sources or customer quality certifications. If customer quality certification is given, then the year of the last assessment by the customer shall also be given.现有质量体系认证:电镀厂必须列出 工厂现有的质量认证,如ISO/TS 16949:2002、ISO 9001:2000,这些认证可能来自第三 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 方或客户质量认证。如果是来自客户的质量认证,则同时也必须提供最近一次评估的 年份。 12. Date of Re-assessment (if necessary): If “Not Satisfactory” findings were observed from the original assessment, then the plater shall address each item and determine correct action, including root cause analysis and implementation of the corresponding corrective action(s). The date of the re-assessment shall be given here, and the appropriate Question(s) from Sections 1 – 5, in the original assessment, shall be modified to reflect that the evidence, relating to the implementation of the corrective action(s), has been observed. Also, the “Number of Not Satisfactory Findings” shall be modified as appropriate.再次评估日期(如有必要):如果发 现原始评估中有“不理想”项,电镀厂必须处理每一个项目并决定改进的方法,包括分 析其根源,并执行相应的纠正措施。再次评估日期必须在这里给出,原始评估中第 1 至 第 5 部分的相关问题必须进行修改,提供证据表明相关的改进工作已执行并被遵守。同 时,“不理想”项目的数目也不许做相应的调整。 13. Personnel Contacted: List the name(s), title(s), phone number(s), and email address(es), if available, of the principal participants from the plater’s organization.联系人员:如果 可能,请列出电镀厂主要参与者的姓名、职务、电话号码和E-mail地址。 14. Auditors/Assessors: List the name(s), Company(ies), phone number(s) and email address(es), if available, of the auditor(s).审核员/评估员:如果可能,请列出审核员的姓名、所属单 位、电话号码和E-mail地址。 15. Number of “Not Satisfactory” Findings: Enter the number of “Not Satisfactory” findings observed during the assessment. “不理想”项目数:填入评估中发现的“不 理想”项目的总数。 16. Number of “Needs Immediate Action” Findings: Enter the number of “Needs Immediate Action” findings observed during the assessment. “需要立即改进”项目数:填入评估中发现 的“需要立即改进”项目的总数。 17. Number of “Fail” Findings in the Job Audit(s): Enter the number of “Fail” findings observed from the job audit.工作审核中的“不合格”项目数:填入工作审核中发现的“不合格”项 目的总数。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating System Assessment特殊过程:电镀系统评估 Facility Name:工厂名称 Address:地址 Type(s) of Plating Processing at this Facility:工厂电镀流程类别 Phone Number:电话 Process Table A流程表A Fax Number:传真 Zinc锌 Number of Plating Employees at this Facility:工厂电镀工人总数 Zinc Alloy Plating锌合金电镀 Process Table B流程表B Captive Plater (Y/N):职工电镀工厂 (是/否) Surface Conditioning of Commercial Plater (Y/N):商业电镀 Metals for Decorative Plating工厂(是/否) 装饰电镀的金属表面调节 Process Table C流程表B Date of Assessment:评估日期 Surface Conditioning of ABS & PCABS Plastics for Decorative Plating装饰电镀的ABS 和 PCABS塑料表面调节 Date of Previous Assessment:历年 评估日期 Process Table D流程表D Decorative Plating装饰电镀 Process Table E流程表E Mechanical Plating机械电镀 Process Table F流程表F Equipment设备 Process Equipment流程设备 Current Quality Certification(s):现 有质量体系认证 Date of Re-assessment (if necessary):再次评估日期(如有必要) Personnel Contacted:联系人员 Name:姓名 Title:职务 Phone:电话 Email; Auditors/Assessors:审核员/评估员 Name:姓名 Company:所属公司 Phone:电话 Email: Number of "Not Satisfactory" Findings:“不理想”项目数 Number of "Needs Immediate Action" Findings:“需要立即改进”项目数 Number of "Fail" Findings in the Job Audit(s):工作审核中“不合格”项目数 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Instructions for completing Sections 1 – 4完成第 1 至第 4 部分的有关说明 Sections 1 - 4 contain questions and the requirements and guidance for each question. The Sections are: 第 1 至第 4 部分包括问题和针对每个问题的要求与标准。这四部分为: Section 1 – Management Responsibility & Quality Planning第 1 部分 — 管理责任和 质量策划 Section 2 – Floor and Material Handling Responsibility第 2 部分 — 工厂与物料处理责任 Section 3 – Zinc / Zinc Alloy Plating Equipment第 3 部分 — 锌/锌合金电镀设备 Section 4 – Decorative Plating Equipment第 4 部分 — 装饰电镀设备 The assessor shall assess the plater’s compliance to Sections 1 – 4 by comparing the evidence presented by the plater to the requirements listed in the “Requirements and Guidance” column.评估员必须通过对 比电镀厂提供的证据与“要求与标准”栏中所列的内容的符合度,来评估电镀厂第 1 至第 4 部 分的符合度。 NOTE 1:注1 In the “Requirements and Guidance” column, the word “shall” indicates a requirement and the term “such as” indicates that any suggestions given are for guidance only.在“要求与标准”栏中,“必须”一词表示要 求。“比如”一词表示所给出的建议,仅供参考。 NOTE 2: 注2 The “Requirements and Guidance” column will indicate to the assessor when the Process Tables are pertinent to the Questions. When the Process Tables are pertinent to the Question, the assessor shall assess the plater’s compliance to the specified section(s) in the Process Tables. “要 求与标准”栏目将向评估员显示与流程表相关的问题,当流程表与 问题相关时,评估员必须对电镀厂进行评估,检查其是否符合流程 表的特殊要求。 NOTE 3: 注3 If the question is not applicable to the plater, then the assessor shall place a checkmark in the “N/A” Assessment column. If the observed evidence is in compliance to the question, the assessor shall note the evidence in the “Objective Evidence” column and place a check mark in the “Satisfactory” column. If the observed evidence is not in compliance to the question, then the assessor shall note the non-compliance in the “Objective Evidence” column and place a check mark in the “Not Satisfactory” column.如果问题不适用于电镀厂,则评估员必须在N/A 栏里打勾。如果符合,则必须在“客观证据”栏目中记录,并在 “理想”栏中打勾。如果客观事实与问题不相符,则评估员必须在 “不理想”栏目中打勾。 NOTE 4: 注4 Where nonconforming product is identified in the assessment of a given question the assessor shall place a check mark in the “Needs Immediate Action” (NIA) column. NIA requires immediate containment of suspect product.如果在评估中的某一个问题上分析有不符合要求的产品,评 估员必须在“需要立即改进”(NIA)栏目中打勾。NIA要求立即封锁 可疑产品。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 Section 1 - Management Responsibility and Quality Planning第 1 部分— 管理责任与质量策划 To ensure readily available expertise, there shall be a dedicated and qualified plating person on the site. This individual shall be a full-time employee and the position shall be reflected in the organization chart. A job description shall exist identifying the qualifications Is there a dedicated and 1.1 qualified plating person on- for the postition including chemical and plating knowledge. The qualifications shall include a site? 现场是否有专门的,具minimum of 5 years experience in plating and surface 有相关资格的电镀人员, finishing or a combination of formal chemistry/chemical engineering education and plating experience totaling a minimum of 5 years.为了确保能 够随时得到专业指导,必须有专门的,具有相关资格的电镀人员在场。此人必须是全职员工,其职责必须在企业组织结构中有所反映。职责描述中必须包括确认该职位所需资历,包括化学和电镀知识。职业资格包括至少5年的电镀和表面精加工的经验,或接受过正规化学/化 工教育和电镀工作经验的总年限不少于5年。 The organization shall incorporate a documented advance quality planning procedure. A feasibility study shall be performed and internally approved for each part. Similar parts can be grouped into part families for this effort as defined by the organization. Does the plater perform 1.2 After the part approval process is approved by the advanced quality planning? customer, no process changes are allowed unless 电镀厂是否进行先期质量策approved by the customer. The plater shall contact 划, the customer when clarification of process changes is required. This clarification of process changes shall be documented.企业必须形成一项正式的先期质量策划程序。必须进行可行性研究,并且在每个零部件上达成一致意见。相同的部件可以由企业界定,组成一个系列。在零部件批准过程获得客户认可后,除非经客户批 准,否则不得产自改动流程。电镀厂必须与客户联系,对流程的改变进行说明。流程改变的说明必须记录在案。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 The organization shall incorporate the use of a documented Failure Mode and Effects Analysis (FMEA) procedure and ensure the FMEAs are updated to reflect current part quality status. The FMEA shall be written for each part or part family or they may be process-specific and written for each process. In any case, they shall address all process steps from part receipt to part shipment and all key Are plater FMEA's up to date plating process parameters as defined by the 1.3 and reflecting current organization. A cross-functional team shall be used in processing? 电镀厂是否更新the development of the FMEA. All characteristics, as FMEA,使其能反映现有流defined by the organization and its customers, shall 程, be identified, defined, and addressed in the FMEA.企业必须使用正规的实效模式和后果分析(FMEA)程序,并确保FMEA能够反映最新的零部件质量情况,必须对每个零部件或系列都编写FMEA,如果有具体的流程,则每一步都要编写。任何情况下,都必须处理从零部件接收到装运的每一步和企业所界定的所有关键电镀流程参数。必须组成一个综合只能团队来开发FMEA。所有企业定义或客户规定的特性必须在FMEA中进行确认、定义或处理。 The organization shall incorporate the use of a documented Control Plan procedure and ensure the Control Plans are updated to reflect current controls. The Control Plans shall be written for each part or part family or they may be process-specific and written for each process. In any case, they shall address all process steps from part receipt to part shipment and identify all equipment used and all key plating process parameters as defined by the organization. A cross- Are finish process control functional team, including a production operator, shall 1.4 plans up to date and reflecting be used in the development of Control Plans, which current processing? 是否更新shall be consistent with all associated documentation 完成流程控制计划,并能反映such as work instructions, shop travelers, and 现有流程, FMEAs. All special characteristics, as defined by the organization and its customers, shall be identified, defined, and addressed in the Control Plans. Sample sizes and Frequencies for evaluation of process and product characteristics shall also be addressed consistent with the minimum requirements listed in the Process Tables.企业必须使用正规的控制计划程序,确保其得到更新,并能反映现行的控制。必须为每个零部件或系列制定控制计划,如果有具体流程,则对每一步具体流程都制定控制计划。在任何情况下,企业必须处 理所有流程步骤,先从零部件接收到装运,确认企业已对所有使用的设备和所有关键电镀流程参数进行定义。必须组成一个综合职能团队(包括一名生产操作员)来开发控制计划,该控制计划必须符合所有相关文件,比 如工作说明、工艺流程卡和FMEA。所有由企业或客户定义的特性必须在控制计划中进行确认、定义或处理。评估过程和产品特性的取样数量及频率也必须至少按流程表的要求来处理。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 To ensure all customer requirements are both understood and satisfied, the organization shall have all related plating and customer referenced standards and specifications available for use and a method to ensure that they are current. Such standards and specifications include, but are not limited to, those relevant documents published by SAE, AIAG, ASTM, General Motors, Ford, and DaimlerChrysler. The Are all plating related and organization shall have a process to ensure the timely referenced specifications review, distribution, and implementation of all current and available? For customer and industry engineering standards and 1.5 example: SAE, AIAG, ASTM, specifications and changes based on customer- General Motors, Ford, and required schedule. This process shall be executed as soon as possible and shall not exceed two weeks. DaimlerChrysler.是否所有与The organization shall document this process of 电镀相关的参考细则都是最新review and implementation, and it shall address how 的,并可以获得,比如:SAE, customer and industry documents are obtained, how AIAG, ASTM, General they are maintained within the organization, how the Motors, Ford, 和 current status is established, and how the relevant DaimlerChrysler, information is cascaded to the shop floor within the two-week period. The organization shall identify who is responsible for performing these tasks.为了确保所有客户要求都能被完全理解并得到满足,企业必须将所有相关的电镀和客户参考标准与规范联系起来使 用,并确保这些信息是最新的。这些标准和要求包括但不局限于由SAE, AIAG, ASTM, General Motors, Ford, 和 DaimlerChrysler发行的文件。企业必须制定流程、定期评审、分发和执行所有客户/行业标准和规 范以及基于客户要求的变更。该流程必须立即执行,不得超过两周。企业必须记录检查和执行过程,并且必须落实如何获取客户和行业文件,如何在企业中保持,如何建立现状,以及如何将这些信息在两周内传达到车间等问题。企业还必须确定由谁来负责这些工 作。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 The plater shall have written process specifications for all active processes and identify all steps of the process including relevant operating parameters. Examples of operating parameters include process temperatures, cycle times, load rates, rectifier Is there a written process settings, etc. Such parameters shall not only be 1.6 specification for all active defined, they shall have operating tolerances as defined by the organization in order to maintain processes? 使用现行的工process control. All active processes should have a 序是否都有书面工序规written process specification. These process 范, specifications may take the form of work instructions, job card, computer-based recipes, or other similar documents.电镀厂必须有针对所有现行工序具体的书 面规范,并明确所有工序的步骤包括相关操作参数。如温度、周期、负荷率、整流器设置等。这些参数必须不仅只是加以定义,而且必须由企业规定允许操作范围,以保持对该工序的控制。所有的现行工序必须 有书面的工序规范,这些规范应采取操作指导、工作说明、电脑程序或其他类似文件的形式。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Question Not Needs Immediate Requirements and Guidance Objective Evidence N/Satisfactory Question问题 NumberSatisfactoryAction需要立即改A要求与标准 客观证据 理想 问题编号 不理想 进不适用 1.7 Has a valid product capability To demonstrate each process is capable of yielding acceptable study been performed initially product the organization shall perform product capability studies and after process change? 是for the initial validation of each process, after relocation of any 否在工序变更之前和之后进行process equipment, and after a major rebuild of any equipment. 有效的产品性能分析, The organization shall define what constitutes a major rebuild. Initial product capability studies shall be conducted for all plating processes per line as defined in scope of work and in accordance with customer requirements. Capability study techniques shall be appropriate for the plating product characteristics, e.g. plate thickness, corrosion resistance, etc.. Any specific customer requirements shall be met. In the absence of customer requirements, the organization shall establish acceptable ranges for measures of capability. An action plan shall exist to address the steps to be followed in case capability indices fall outside customer requirements or established ranges. 为了证明每个工序都能生产出符合要求的产品,企业必须对每一个工序进行初始产品性能分析,在设备调整之后或主要设施重建后检查每一个流程。企业必须对主要重建的构成做出定义。每一条生产线的所有工序都必须按照工序要求和客户的要求进行初始产品性能分析。性能分析技术必须是用于电镀产品的属性,如电镀厚度、防腐度等。产品性能必须符合客户的特定要求。如果没有客户要求,企业必须建立可行的性能检测范围。在性能指标超出客户要求或建立范围时必须制定改进措施并跟进处理。 1.8 Does the plater collect and The analysis of products and processes over time can yield vital analyze data over time, and information for defect prevention efforts. The organization shall react to this data? 电镀厂是否have a system to collect, analyze, and react to product or 长期保持对数据的收集和分process data over time. Methods of analysis shall include 析,并且根据数据进行调整, ongoing trend or historical data analysis of special product or process parameters. The organization shall determine which parameters to include in such analysis. 对产品和工序进行持续分析,为故障预防提供重要信息,企业必须有相应的系统,持续不断地采集、分析并对产品和流程数据做出反应。分析方法必须包括对特殊产品或流程参数运行趋势或历史数据的分析。企业必须决定应对哪些参数进行这类分析。 1.9 Does management review Management shall review the oven monitoring prior to parts and systems/logs at intervals being released for shipment. The plater shall have reaction not to exceed 24 hours or plans for non-conformances to process requirements. This is to erify bake oven logs for parts contain, at minimum, requirements for quarantining material and requiring hydrogen notifying customer. 管理部门必须不时地检查烤炉监测系统/记embrittlement relief every 24 录,而不要超过24小时或在零部件发运之前。对于不符合工序要hours? 修理部门是否对需要每求的部件,电镀厂必须有相应的反应计划,至少包括隔离材料,24小时进行氢脆缓解的零部件并通知客户。 的烤炉使用记录进行检查, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Question Not Needs Immediate Requirements and Guidance Objective Evidence Satisfactory Question问题 N/A不NumberSatisfactoryAction需要立即改进 要求与标准 客观证据 理想 适用 问题编号 不理想 The organization shall conduct internal assessments on an Are internal assessments 1.10 annual basis, at a minimum, using the AIAG PSA. Concerns shall being completed on an annual be addressed in a timely basis, at a minimum, incorporating AIAG,PSA内部manner. 企业必须根据AIAG的PSA每年进行一次内部 评估是否根据AIAG的PSA每年评估。对发现的问题应及时进行处理。 进行一次, 1.11 Is there a system in place to The quality management system shall include documented authorize reprocessing and is it process for reprocessing that shall include authorization from a documented? 是否有合适的系designated individual. The reprocessing procedure shall describe 统批准再加工,并对其进行记product characteristics for which reprocessing is allowed as well 录, as those characteristics for which reprocessing is not permissible. All reprocessing activity shall require a new processing control sheet issued by qualified technical personnel denoting the necessary plating modifications. Records shall clearly indicate when and how any material has been reprocessed. The Quality Manager or a designee shall authorize the release of reprocessed product. 质量管理系统必须包括一个正规的再加工流程,该流程必须经指定认可。再加工流程必须对再加工流程允许的或不允许的产 品属性进行描述。所有再加工处理必须要求一份心的流程控制表, 该表是由具有资质的技术人员选择的必要电镀修整。再加工记录必须标明材料在何时,使用何种方式进行再加工。质量经理或指定的 人员必须批准对再加工产品的发放。 The quality management system shall include a 1.12 Does the Quality Department process for documenting, reviewing, and addressing customer review, address, and document customer and internal concerns and any other concerns internal to the organization. A concerns? 质量部门是否检查、disciplined problem-solving approach shall be used. 质量管理系处理和记录客户意见和内部意统必须包括一个正规化流程,检查流程和处理客户及其他内部意见见, 的流程。必须使用符合准则的问题解决方法。 Is there a continual The plater shall define a process for continual 1.13 improvement for each plating process identified in the scope improvement plan applicable to of the PSA. The process shall be designed to bring about each process defined in the continual improvement in quality and productivity. Identified scope of the assessment? 每个actions shall be prioritized and shall include timing (estimated 评估范围内的确定流程是否有持completion dates). The organization shall show evidence of 续可行的改进计划, program effectiveness. 电镀工必须确定一个对每个在PSA范围内 的电镀流程进行持续改善的流程。该流程必须能够在质量和产量上起到完善作用。必须有明确各项措施的先后次序,必须包括时间限制(预计完成日期)。企业必须证明其计划的有效性。 1.14 Does the Quality Manager or The Quality Manager or designee is responsible for authorizing and documenting appropriate personnel to designee authorize the disposition quarantine material. 质量经理或指定人员负责授权和disposition of material from 证明由某个合适的人员来处理被隔离的材料。 quarantine status? 质量经理或指定人员是否批准对隔离状态物 料的处理, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想需要立用 即改进 There shall be procedures and work instructions available to plating personnel covering the plating process. These procedures or work instructions shall Are there procedures or work include methods of addressing potential emergencies instructions available to plating 1.15 (such as power failure), equipment start-up, presonnel that define the equipment shut-down, product segregation (See 2.8), plating process? 电镀工是否可product inspection, and general operating procedures. 以获得详细说明电镀流程的操作These procedures or work instructions shall be 指南, accessible to shop floor personnel. 电镀人员必须得到包含电镀流程的工作程序和具体说明。这些流程或说明必须包括对潜在紧急情况(比如停电)的处理方法、设 备启动、设备关闭和产品隔离(见2.8)、产品检查和一般操作流程。这些流程表或说明必须易于车间工作人员理解。 The organization shall provide employee training for all plating operations. All employees, including backup and temporary employees, shall be trained. Documented evidence shall be maintained showing the employees trained and the evidence shall include Is management providing an assessment of the effectiveness of the training. 1.16 employee training for plating? Management shall define the qualification 管理部门是否提供有关电镀方requirements for each function, and ongoing or follow- 面的员工培训, up training shall also be addressed. 企业必须为员工提供所有电镀作业的培训,所有员工,包括后备工和临时工,都必须接受培训。必须保留员工培训的相关证明,这些证明必须包括一份培训效果评估。管理部门必须对 每个岗位的资质要求进行界定,同时落实正在进行的或将要进行的培训。 The organization shall maintain a responsibility matrix Is there a responsibility matrix identifying all key management and supervisory to ensure that all key functions and the qualified personnel who may 1.17 management and supervisory perform such functions. It shall identify both primary functions are performed by and secondary (backup) personnel for the key functions (as defined by the organization). This matrix qualified personnel? 是否编制shall be readily available to management at all times.了责任矩阵确保所有关键管理企业必须有责任矩阵,来确定所有关键管理和监督职职能和监控职能由具有相关资能,并且指定由谁来行使这些职能。必须明确首要和后质的人员行使, 备人员行使关键职能(由企业界定),该矩阵必须可供管理部门随时使用。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction 要求与标准 客观证据 不适理想 问题问题编号 不理想 需要立用 即改进 The organization shall have a documented preventive maintenance program for key process equipment (as identified by the organization). The program shall be a closed-loop process that tracks maintenance efforts Is there a preventive from request to completion to assessment of maintenance program? Is effectiveness. Equipment operators shall have the maintenance data being opportunity to report problems, and problems shall 1.18 utilized to form a predictive also be handled in a closed-loop manner. Company data, e.g., downtime, quality rejects, first time-through maintenance program? 是capability, recurring maintenance work orders, and 否有预防性维护计划,维护operator-reported problems, shall be used to improve 数据是否被用来形成预见性the preventive maintenance program. Maintenance 维护计划, data shall be collected and analyzed as part of a predictive maintenance program.企业必须对重要的工 序设备(由企业界定)制定正规的预防性维护计划。该计划必须是一个闭环流程,从提出请求道评估完毕,通过不断努力评估其有效性。设备操作人员必须有机会反应问题,对所反映的问题则必须做出回应。公司数据, 例如:停机时间、质量退回、一次性通过率、反复维护工作要求,以及操作人员报告问题,必须用以完善预防性维护计划。必须收集并分析维护数据,作为预见性维护计划的一部分。 Has the plater developed a The plater shall develop and maintain a critical spare critical spare part list and are 1.19 parts list and shall ensure the availability of such parts the parts available to minimize to minimize production disruptions.电镀厂必须制定和保production disruptions? 电镀厂持对重要备件列表的记录,并且必须确保这些零部件的是否已经开发了主要备件单,可用性,使生产中断情况减至最少。 以使生产中断情况减至最少, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 Section 2 - Floor and Material Handling Responsibility第 2 部分—工厂与物料处理责任 Does the facility ensure that Documented processes and evidence of compliance the data entered in the shall exist, e.g., shop travelers, work orders, etc. The 2.1 receiving system matches the facility shall have a detailed process in place to information on the customer's resolve receiving discrepancies.必须有正规的流程和shipping documents? 工厂是证明。如:车间导示、工作规章等。工厂必须有适当的否能确保输入到接收系统的数详细流程来解决接收的差异。 据能够与客户装运信息所匹配, Procedures for part and container identification help to avoid incorrect processing or mixing of lots. Appropriate location and staging within the facility also help to ensure that orders are not shipped until all Is product clearly identified required operations are performed. Customer product 2.2 and staged throughout the shall be clearly identified and staged throughout the plating process? 产品是否plating process. Non-plated, in-process, and finished 在电镀过程中明确加以说明product shall be properly segregated and identified. 并做好准备工作, All material shall be staged in a dedicated and clearly defined area.零部件和装运容器的识别程序可以帮助避免不正确的流程或货物批次混淆。适当的位置和配置设施确保订单在所有要求的操作万行后进行发货,客户的 产品必须在电镀过程中进行明确区分和配置。待处理产品、在制品和成品必须适当隔离和识别。所有材料必须分配到明确标识的专门区域。 Out-going lot(s) shall be traceable to the incoming Is lot traceability and integrity lot(s). The descipline of precisely identifying lots and 2.3 maintained throughout all linking all pertinent information to them enhances the ability to do root cause analysis and continual processes? 一批产品是否在improvement.发出的货物必须能追溯到进场的货物。所有流程中都保持可追溯性和及时识别货物,并且联系所有相关货物信息的规定,增完整性, 强了进行根源问题分析和持续改进的能力。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 The control of suspect or non-conforming product is necessary to prevent inadvertent shipment or contamination of other lots. Procedures shall be Are procedures adequate to adequate to prevent movement of non-conforming prevent movement of non- product into the production system. Procedures shall 2.4 conforming product into the exist addressing proper disposition, product production system? 是否有identification and tracking of material flow in and out of 足够的产生防止不合格产品hold area. Non-conforming hold area shall be clearly 进入系统, designated to maintain segregation of such material.对 可疑产品或不合格产品的控制是必须的,以防止装运时的疏忽或对其他货物的污染。必须有适当的流程防止不合格产品流入生产系统。必须存在相应的流程进行实弹处理,产品识别和物料出入装运区域的跟踪。不合格品处理区域必须明确标示,保持对这种材料的隔离。 Is there a system to identify trap points in the entire plating The plater shall have documented procedures to process to reduce risk of identify and monitor trap points for each 2.5 mixed parts (inappropriate, process/equipment. Monitoring of potential trap points unfinished, or improperly shall occur for every part changeover.电镀厂必须有正plated parts)? 是否具有能规的流程来识别和检测每个工序设备的漏洞。必须在每够在整个电镀过程中识别漏个部件转换时对潜在漏洞进行检监测。 洞的系统,以减少零部件混杂的风险(不适当、未完成或为正确电镀的零部件), CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 Containers handling customer product shall be free of inappropriate material. After emptying and before re- using containers, containers shall be inspected to Are containers free of ensure that all parts and inappropriate material have 2.6 innappropriate material? been removed. The source of inappropriate material shall be identified and addressed. This is to ensure 包装容器中是否不存在不that no nonconforming plating parts or inappropriate 适当物料, material contaminate the finished lot.用装载容器包装客户产品时必须避免使用不适当的材料。在将包装容器腾空在再次使用之间,包装容器必须接受检查,确保所有零部件和不适当的材料都被移除。不适当的材料必须 加以识别和处理。这样可以确保没有不合格零部件或不明材料污染完成品货物。 Loading parameters shall be specified, documented Is part loading specified, 2.7 and controlled. Examples include parts per rack and documented and controlled? load size.装运参数必须被详列、证明和控制,样品包零部件装运是否有明确的要括每个架子上的零部件和装运规格。 求。是否已制定作业文件并加以监控, Unplanned or emergency downtime greatly raises the risk of improper processing. Operators shall be trained in material handling, containment action, and Are operators trained in product segregation in the event of an equipment material handling, containment emergency including power failure. Training shall be action and product documented. Work instructions specifically 2.8 segregation in the event of an addressing potential types of equipment emergencies equipment emergency and failures shall be accessible to and understood by equipment operators. These instructions shall including power failure? 操作address containment/reaction plans related to all 人员是否进行过物料处理、封elements of the process. Evidence shall exist showing 锁行动和产品隔离的培训,以disposition and traceability of affected product.不在计在设备出现紧急情况时(包括划中或紧急的停机很大程度上提高了不适当流程的风停电)做出反应, 险。操作人员必须接受物料装运、封锁行动和产品隔离 的培训,以防设备发生紧急情况,如停电。解决设备潜在故障和紧急情况的工作说明细则必须易于设备操作人员理解和接受。这些指南必须落实所有与流程要素相关的封锁/反应计划,必须证明对受到停机影响的产品所进 行处理和追溯。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Is the handling, storage and The plater's loading/unloading systems, in process 2.9 packaging adequate to handling and shipping process shall be assessed for preserve product quality? 是risk of part damage or other quailty concerns.电镀厂 否有适当的处理、储存和包在流程处理和装运过程的装/卸系统,必须接受零部件装过程来保持产品质量, 损坏或其他质量问题的风险评估。 Plant cleanliness, housekeeping, environmental, and working conditions shall be conducive to controlling Are plant cleanliness, and improving quailty. The plater should evaluate housekeeping and such conditions and their effect on quality. A 2.10 environmental and working housekeeping policy shall be clearly defined and conditions conducive to control executed. The facility shall be reviewed for the and improved quality? 厂区清following items: loose parts on floor; spillage around 洁、日常维护和工作环境是否有tanks; overall plant lighting; fumes etc. 必须对厂房清益于控制和改善质量, 洁、维护、环境和工作条件加以控制和改善。电镀工必须在质量上对这些条件及其影响进行评估。工厂必须接受下列项目的检查:车间散件;水槽溢水;所有 厂房照明;气体等。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Special Process: Plating Process Assessment (General Facility Overview) 特殊过程:电镀流程评估(一般设施概况) Assessment 评价 Question Not Needs Immediate QuestionRequirements and Guidance Objective Evidence N/ASatisfactory NumberSatisfactoryAction问题 要求与标准 客观证据 不适理想 问题编号 不理想 需要立用 即改进 Process control parameters shall be monitored per Are process control frequencies specified in Process Tables. Computer parameters monitored per monitoring equipment with alarms and alarm logs 2.11 frequencies specified in satisfy the verification requirement. A designated floor person shall verify the process parameters, e.g., by Process Tables? 在流程表initialing a strip chart or data log.在流程表中应对工序控中是否有对工序控制参数 制参数的频率进行特定的说明。电脑监控设备及警报装的频率进行了特定的说置、警报记录符合验证要求。车间流程数据必须由指定明, 人员通过签署记录或数据日志来检查。 Are there documented reaction plans to both out of Are out of control/specification control and out of tolerance process parameters? Is 2.12 parameters reviewed and there documented evidence that reaction plans are reacted to? 不受控/超出标准的followed? 对于不受控和超差的参数是否有书面的应对数据是否受到审核,并做出反计划,是否有书面的证明表明这些应对计划被实施, 应, Are In-Process / Final Test In-Process / Final Test Frequencies shall be 2.13 Frequencies performed as performed as specified in Process Tables. Refer to specified in Process Tables? Process Tables. 进程内/最终测试频率必须按流程表进程内/最终测试的频率是否的特定要求来进行,参见流程表。 在流程表中有明确说明, Test equipment shall be verified/calibrated per applicable customer specific standard or per an applicable consensus standard, e.g., ASTM, SAE, Is product test equipment ISO, NIST, etc. Verification/calibration results 2.14 verified? 产品测试设备是shall be internally reviewed, approved and 否受到审核, documented. 测试设备必须按适用客户特定标准或 适当的共同标准,如:ASTM, SAE, ISO, NIST等进行检验/校准。检验/校准结果必须通过内部审核、批准并记录在案。 Refer to Process Tables for frequency of checks.参见流程表的检查频率。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 3 - Zinc/ Zinc Alloy Plating Equipment第 3 部分—锌/锌合金电镀设备 Assessment 评价 Question Not Needs Immediate Requirements and Guidance Objective Evidence N/ASatisfactory Question问Number问Satisfactory不理想 Action需要立即要求与标准 客观证据 不适理想 题题编号 改进用 Does plating line have Refer to Process Table F for equipment proper process control 3.1 requirements.参见流程表F的设备要求。 equipment? 电镀生产 线是否有适当的设备控 制流程, A system shall be used by the plating facility to track calibration dates of equipment. This system will typically be a computerized tracking system or other Are process and testing notification system. Test equipment shall be verified/calibrated per applicable equipment calibrations 3.2 customer specific standard or consensus and/or verification certified, standard, e.g., ASTM, SAE, ISO, NIST, posted, and current? 流程etc. Verification/calibration results shall 与测试设备是否进行校准和/be internally reviewed, approved and 或认证检验、岗位检验和通documented.电镀厂必须使用跟踪校准设备用检验, 数据的系统。该系统一般为电脑操控的跟 踪系统或其他警示系统。测试设备必须按 客户细则标准或通用标准,如:ASTM, SAE, ISO, NIST等来检验/校准。其结果必 须通过内部审核、批准并记录在案。 Supplier shall have preventative Are barrels, racks, and maintenance system that is documented 3.3 baskets maintained? 滚and implemented.供应商必须有正规和有筒、支架和离心筒是否效的预防性维护系统。 得到维护, Supplier shall have preventative maintenance system that is documented 3.4 Are rectifiers maintained? 整and implemented. 供应商必须有正规和有流器是否得到维护, 效的预防性维护系统。 CQI-11 Special Process: Plating System Assessment Uniformity survey must show that ovens Version 1 Issued 8/07 were tested both empty and with a dense For hydrogen embrittlement load. Parts must come up to relief ovens, are temperature 3.5 temperature within one hour of entering uniformity surveys performed oven and meet temperature tolerance yearly? 对于氢脆释放的烤specified by customer. 温度均匀性测量炉,是否每年进行温度均匀性必须显示已对烤炉进行空负荷和同密负荷测量, 的测试。零部件必须在进入烤炉前一小时 进行预热,达到客户规定的合适温度。 For hydrogen embrittlement Supplier shall have preventative relief ovens, are maintenance system that is documented 3.6 thermocouples checked and implemented. 供应商必须有正规和有and/or replaced quarterly? 效的预防性维护系统。 对于氢脆释放炉,是否检查 热电偶和/或按季更换, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 4 - Decorative (Cu, Ni, Cr) Plating Equipment 第 4 部分—装饰(铜、镍、铬)电镀设备 Assessment 评价 Question Requirements and Guidance Objective Evidence Question问题 Number 要求与标准 客观证据 Not Needs 问题编号 N/ASatisfactory Immediate Satisfactory不不适理想 Action 理想用 需要立即 改进 Does plating line have Refer to Process Table F for equipment 4.1 proper process control requirements.参见流程表F的设备要求。 equipment?电镀生产线 是否有相应的设备控制 流程, A system shall be used by the plating facility to track calibration dates of equipment. This system will typically be a computerized tracking system or other notification system. Test equipment shall be Are process and testing verified/calibrated per applicable customer equipment calibrations 4.2 specific standard or and/or verification certified, consensus standard, e.g., ASTM, SAE, ISO, posted, and current? 流程与NIST, etc. Verification/calibration results shall 测试设备是否进行校准和/或be internally reviewed, approved and 认证检验、岗位检验和通用检documented. Refer to Process Table F, for 验, equipment certification time table. 电镀厂必须使 用跟踪校准设备数据的系统。该系统一般为电脑操 控的跟踪系统或其他警示系统。测试设备必须按客 户细则标准或通用标准,如:ASTM, SAE, ISO, NIST等来检验/校准。其结果必须通过内部审核、 批准并记录在案。参见流程表F的设备认证时间 表。 Supplier shall have preventative maintenance 4.3 system that is documented and implemented. 供Are racks maintained? 支架 应商必须有正规和有效的预防性维护系统。 是否得到维护, Supplier shall have preventative 4.4 maintenance system that is documented and Are rectifiers maintained? 整 implemented. 供应商必须有正规和有效的预防性维流器是否得到维护, 护系统。 CQI-11 Special Process: Plating System Assessment Supplier shall have preventative Version 1 Issued 8/07 4.5 maintenance system that is documented and Are filters maintained? 过滤implemented. 供应商必须有正规和有效的预防性维器是否得到维护, Supplier shall have preventative 护系统。 Is all other applicable 4.6 maintenance system that is documented and equipment maintained? implemented. 供应商必须有正规和有效的预防性维其他所有使用的设备是护系统。 否得到维护, For all thermocouples/ Supplier shall have preventative thermometers are they maintenance system that is documented and 4.7 checked and/or replaced?implemented. 供应商必须有正规和有效的预防性维 护系统。 是否检查和/或更换所有的 热电偶/温度计, Checks shall be documented. Each alarm Are the process and shall be reviewed independently for equipment alarm checks functionality if applicable. Plater shall have a 4.8 being tested? 是否对所list of alarms relevant to process.必须记录所进 有的流程和警报系统检查行的检查。如果可以的话,必须对每个警报装 进行测试, 置单独进行功能检查,电镀厂必须有相关流程 的警报器清单。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Instructions for completing the Job Audit工作审核填写说明 The organization is to complete a minimum of one plating part job audit during each assessment. This should be done preferably on a part identified for one of the customers requiring compliance to this document. More part job audits may be done if time permits. Preferably, safety or critical parts should be audited. This may not be easily determined with fasteners, especially if the fastener manufacturer does not identify the end customer (auto manufacturer, tier one, etc.). It is recommended that the job audit be performed at the end of the plating system assessment.企业在每次评估中至少要完成一项电镀部件的工 作审核。最好选择一个客户认为应遵守本文要求的零部件来进行工作审核。如果时间允许,可做 更多的工作审核。安全或重要零部件应优先进行审核。对于紧固件来说是不太容易区分的,尤其 当紧固件制造商不知道最终客户是谁(如汽车制造商、一级供应商等)。建议在电镀系统评估结 束时进行工作审核。 The job audit is not the only or main focus of the PSA. The other three sections on Management Responsibility and Quality Planning, Floor and Material Handling Responsibility, and Equipment are equally if not even more important. The job audit of one part, one plating process, is not sufficient to use as a basis to complete the other sections of the complete PSA. 工作审核并不是PSA唯一的或主要的重 心。其他还有管理责任和质量策划,工厂和物料处理责任以及设备三部分也同样重要。对一个部 件,一个电镀工序的工作审核不足以成为完成PSA其余部分的基础。 The job audit is a compliance type audit/review of a specific part and its related paperwork and processing, including plating equipment and processing records for that job from the beginning receipt of a part through processing in the plating operation and inspection to packaging. Parts shall be taken from the shipping area at the dock or the end of the plating operation. If an automotive manufacturer’s part is not available or identifiable, then parts from other customers requiring compliance with this document shall be used for the assessment.工作审核是对某个具体零部件达标情况的审核/检查,与之相关的纸面工 作和流程包括从接收部件,电镀操作到检查包装过程中设备和流程的记录。部件必须从仓储的发 货区域或电镀结束时取得。如果不能获取或不能识别汽车制造商的零部件,则必须采用其产品符 合本文件规定的其他客户的零件来完成工作审核。 The specific plating processing parameters (applies to 5.7 in the Job Audit) that are required in the job audit shall be added to the job audit form. This can be done by reviewing the customer specification(s), the Control Plan, the FMEA, and the floor work/job order. Each processing step shall be reviewed for proper production records/compliance/inspection. These steps can be compared to those in the Plating System Assessment for the actual job/plating process being reviewed for compliance.在工作审核中明 确要求的具体电镀流程参数必须加入工作审核表(参见工作审核表中的第 5.7 项)。可以通过核 对客户具体规范要求、控制计划、FMEA和车间工作规程来进行。每个流程步骤必须接受有关生 产记录/达标度/检验情况正确性的检查。这些步骤可与电镀系统评估中的电镀流程步骤的实际情 况进行对比。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)/ N/A#问题Documentation Requirement工核问题 相关PSA问题 客户或内部要实际情况(客观证通过/编号 作(车间)秩序或参考文件要求 据) 未通求 过/不 适用 5.1 Are contract review, advance 1.2 quality planning, FMEA, control 1.3 N/Aplans, etc., performed by qualified 1.4 不适1.17 individuals?具有相关资格的人员是用 否执行合同评审、先期质量策划、 FMEA、控制计划等, 5.2 Does the plater have the proper 1.5 N/A 不适customer specifications for the 用 part? 电镀厂是否拥有有关客户对 零部件的规范, 5.3 Is a shop traveler created to meet 1.6 2.1 customer requirements?是否根据 客户要求编制车间导视图, 5.4 Is material identification (part 2.2 numbers, lot numbers, contract 2.3 numbers, etc.) maintained 2.4 throughout the plating process? 电镀过程中是否保持物料识别 (零部件编号、批号、合同号 等), 5.5 Is there documented evidence of 2.1 Receiving Inspection? 是否有文件 化的进料检查证明, 5.6 1.6 Are the Loading / Racking 2.7 requirements identified? 2.9 是否明确装运/装载要求, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)/ N/A#问题Documentation Requirement工核问题 相关PSA问题 客户或内部要实际情况(客观证通过/编号 作(车间)秩序或参考文件要求 据) 未通求 过/不 适用 5.7 Is the proper procedure or process specification used? 1.5 Refer to Process Tables for 1.6 specific parameters. List 2.1 parameters that were verified in 2.11 this audit in the spaces provided 2.13 below.是否采用适当的程序或工 序规范,具体参数参考流程表。 列出审核中检查的参数,填入下 列空格内。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)/ N/A#问题Documentation Requirement工核问题 相关PSA问题 客户或内部要实际情况(客观证通过/编号 作(车间)秩序或参考文件要求 据) 未通求 过/不 适用 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 客户 Customer: Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审核问题 Internal PSA Question # (Objective Evidence)#问题Documentation Requirement工/ N/A通过/Require相关PSA问题实际情况(客观证 编号作(车间)秩序或参考文件要未通过/不 ment客据) 求 适用 户或内部 5.8 2.13 Each part may have one or more requirements determined by the plating 要求 What are the product inspection specification. Parts must meet each requirement. List each requirement below and requirements? 产品检查要求是什么, validate. 根据电镀规范,每个零件都有一个或多个要求。零件必须符合每一项要 求。将每一项要求列在下方,并进行检查。 5.8.1 Requirement: Plate Thickness要求:镀层厚度 Test Method:检验方法 Test frequency or quantity:检验频率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.2 Requirement: Corrosion Resistance要求:防腐度 Test Method:检验方法 Test frequency or quantity:检验频率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.3 Requirement: Hydrogen Embrittlement Relief (if Applicable) 要求:氢脆释放(如适用) Test Method:检验方法 Test frequency or quantity:检验频率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.4 Requirement: Adhesion Test要求:附着力测试 Test Method:检验方法 Test frequency or quantity:检验频率或检验次数 Selection of samples:样本选择 Specification:规范 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审核问题 PSA Question # Requirement(Objective Evidence)#问题Documentation Requirement工/ N/A通过 相关PSA问题 客户或内部要实际情况(客观证编号 作(车间)秩序或参考文件要/未通过/求 据) 求 不适用 5.8.5 Requirement: Alloy (if Applicable)要求: 合金(如适用) Test Method:检验方法 Test frequency or quantity:检验频率或检 验次数 Selection of samples:样本选择 Specification:规范 5.8.6 Requirement: Torque Tension (if Applicable) 要求:扭矩张力(如适用) Test Method:检验方法 Test frequency or quantity:检验频率或检 验次数 Selection of samples:样本选择 Specification:规范 5.8.7 Requirement: Appearance (Decorative) 要求:外观(装饰) Test Method:检验方法 Test frequency or quantity:检验频率或检 验次数 Selection of samples:样本选择 Specification:规范 5.8.8 Requirement: S.T.E.P. (Decorative) 要求:S.T.E.P. (装饰) Test Method:检验方法 Test frequency or quantity:检验频率或检 验次数 Selection of samples:样本选择 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)/ N/A#问题Documentation Requirement工核问题 相关PSA问题 客户或内部要实际情况(客观证通过/编号 作(车间)秩序或参考文件要求据)未通 求 过/不 适用 Specification:规范 5.8.9 Requirement: Pore Count/Size (Decorative) 要求:微孔 数量/大小 (装饰) Test Method:检验方法 Test frequency or quantity:检验频 率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.10 Requirement: Ductility by foil (Decorative) 要求:金属延展性 (装饰) Test Method:检验方法 Test frequency or quantity:检验频 率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.11 Requirement: Internal Stress (Decorative) 要求:内压(装饰) Test Method:检验方法 Test frequency or quantity:检验频 率或检验次数 Selection of samples:样本选择 Specification:规范 5.8.12 Requirement:Thermal Cycle (Decorative Plastic) 要求:热循环 (装饰塑料) Test Method:检验方法 Test frequency or quantity:检验频 率或检验次数 Selection of samples:样本选择 Specification:规范 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)#问题Documentation Requirement工/ N/A通过/未通核问题 相关PSA问题 客户或内部要实际情况(客观证编号 作(车间)秩序或参考文件要过/不适用 求据) 求 Operator or Inspector Responsibilities操作员或检查员责任 5.9 Were appropriate process steps 1.4 2.2 signed off?相应的工艺步骤是否已2.3 获批准, 2.11 5.10 1.2 Were all inspection steps, as 1.4 documented in the control plan performed? 控制计划中规定的 所有检查步骤是否已获执行, 5.11 1.2 1.4 Were steps/operations performed 1.6 that were not documented in the control plan? 是否实施了控制计划尚 未规定的步骤/操作, 5.12 If additional steps were 1.2 performed, were they authorized? 1.4 如果执行了附加步骤,则这些步骤是否1.6 获得批准, 1.11 1.17 5.13 If the order was certified, did the 2.11 certification accurately reflect the 2.13 process performed?如果订单获得 确认,则确认书是否能准确反映 其操作流程, 5.14 Was the certification signed by an 1.17 authorized individual? 这些证书是否有授权人的签字, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Section 5 - Job Audit - Finished Product Review第 5 部分—工作审核-成品检查 Job Identity:工作性质 Customer: 客户 Shop Order Number: 车间订单号 Part Number:零件号 Part Description: 零件描述 Material:材质 Plating Requirements:电镀要求 Question Related Customer or Internal Job (Shop) Order or Reference Actual Condition Pass / Fail Job Audit Question工作审PSA Question # Requirement(Objective Evidence)#问题Documentation Requirement工/ N/A通过/未核问题 相关PSA问题 客户或内部要实际情况(客观证编号 作(车间)秩序或参考文件要通过/不适用 求 据) 求 5.15 Are the parts and containers free 2.6 of foreign objects or contamination?零部 件和装在容器是否与 外来物体或污染物隔 绝, Packaging Requirements包装要 求 5.16 Are packaging requirements 2.9 identified?是否有明确的包装要 求, 5.17 Are parts packaged to minimize 2.9 mixed parts (parts packed over height of container)? 零部件包装 是否最大程度地降低了零件混淆的 可能性(按容器高度封装零件), Shipping Requirements装运要求 5.18 Were the parts properly 2.3 identified?零部件是否进行适当确 认, 5.19 Were the containers properly 2.3 2.9 labeled? 运载容器是否有适当的 标签标识, CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 APPENDIX A – PROCESS TABLES附录A—流程表 PROCESS TABLE A:流程表A ZINC ALLOY PLATING锌合金电镀 ........................................................................................................ 37 PROCESS TABLE B: 流程表B CONDITIONING OF METALS FOR DECORATIVE PLATING装饰电镀金属表面调节 ......................... 39 PROCESS TABLE C: 流程表C SURFACE CONDITIONING OF ABS AND PCABS PLASTIC FOR DECORATIVE PLATING 装饰电镀ABS 和 PCABS塑料表面调节 .................................................................................................... 41 PROCESS TABLE D: 流程表D DECORATIVE PLATING装饰电镀 ........................................................................................................... 43 PROCESS TABLE E: 流程表E MECHANICAL PLATING机械电镀 .......................................................................................................... 45 PROCESS TABLE F: 流程表F EQUIPMENT设备 ...................................................................................................................................... 47 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE A - Zinc - Zinc Alloy Plating 流程表A — 锌-锌合金电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 ITEM #Related PSA Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 项目相关 PSA问题# 1.0 Metal Cleaning金属件清洁 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 A1.1 1.4; 2.11; 2.13 Temperature温度 Automatic自动 1/Shift1/班 A1.2 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Day动或手动 1/天 A1.3 1.4; 2.11; 2.13 Time时间 Per Tech Data Sheet按Per Process Sheet技术数据表 按流程表 A1.4 Agitation搅拌 Per Tech Data Sheet按Per Process Sheet 技术数据表 按流程表 A1.5 1.4; 2.11; 2.13 Current/Voltage (As applicable)电流/电压Automatic自动 1/Shift(如适用) 1/班 A1.6 Solution Level溶液高度 Automatic or Manual自1/Shift 动或手动 1/班 A1.7 Rinse清洗 Process Sheet流程表 1/Shift 1/班 2.0 Acid酸处理 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 A2.1 1.4; 2.11; 2.13 Temperature - Optional温度-可选 Automatic自动 1/Shift1/班 A2.2 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift动或手动 1/班 A2.3 1.4; 2.11; 2.13 Time (Less than 10 Minutes or Customer Automatic自动 Continuous持续 Specific)时间(少于10分钟或按客户具体要 求) A2.4 Inhibitor抑制剂 Per Tech Data Sheet技N/A 术数据表 无 A2.5 Solution Level溶液高度 Automatic or Manual自1/Shift 动或手动 1/班 A2.6 Rinse清洗 Process Sheet流程表 1/Shift 1/班 3.0 Acid Plating Bath酸性电镀浴 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 A3.1 1.4; 2.11; 2.13 Temperature温度 Automatic自动 1/Shift1/班 A3.2 1.4; 2.11; 2.13 Time时间 Automatic自动 1/Shift1/班 A3.3 1.4; 2.11; 2.13 Current/Voltage电流/电压 Automatic自动 1/Shift1/班 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 A3.4 Chloride Concentration氯化物浓度 Manual手动 1/Day 1/天y1/天 A3.5 pH pH值 Automatic or Manual自1/Shift 动或手动 1/班 A3.6 Plating Test Cell (Hull)电镀测试单元(外Manual手动 1/Day 壳) 1/天 A3.7 Metal Concentration(s)金属浓度 Automatic or Manual自1/Day 动或手动 1/天 A3.8 Buffer (Ammonia / Boric Acid per TDS)缓冲Manual手动 1/Day 剂(氨水/硼酸按TDS ) 1/天 A3.9 Filtration过滤 Continuous持续 1/Shift 1/班 A3.10 Agitation (Rack only - others optional)搅拌Continuous持续 1/Shift (仅适用转动-其他选择) 1/班 A3.11 Rinse清洗 Per Process Sheet按流1/Shift 程表 1/班 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE A - Zinc - Zinc Alloy Plating 流程表A — 锌-锌合金电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 ITEM #Related PSA Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 项目相关 PSA问题# 4.0 Alkaline Plating Bath碱性电镀浴 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 A4.1 1.4; 2.11; 2.13 Temperature温度 Automatic自动 1/Shif t 1/班 A4.2 1.4; 2.11; 2.13 Time时间 Automatic自动 1/Shif t 1/班 A4.3 1.4; 2.11; 2.13 Current/Voltage电流/电压 Automatic自动 1/Shif t 1/班 A4.4 Caustic Concentration腐蚀浓度 Manual手动 1/Day 1/天 A4.5 Plating Test Cell (Hull)电镀测试单元(外Manual手动 1/Day 壳) 1/天 A4.6 Metal Concentration(s)金属浓度 Automatic or Manual自1/Day 动或手动 1/天 A4.7 Filtration过滤 Continuous持续 1/Shift 1/班 A4.8 Rinse清洗 Per Process Sheet按流1/Shift 程表 1/班 5.0 Hydrogen Embrittlement Relief氢脆释放 3.6 Oven Type:烤炉型号 3.6 Oven Temperature:炉温 6.0 Passivates钝化 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 A6.1 Acid Activation酸活化 Per Control Plan按控制N/A 计划 A6.1.1 - Concentration浓度 Automatic or Manual 自1/Shift 动或手动 1/班 A6.1.2 1.4; 2.11; 2.13 - Time时间 Automatic or Manual 自1/Shift动或手动 1/班 A6.2 Passivate钝化 Per Control Plan按控制N/A 计划 无 A6.2.1 - Concentration浓度 Automatic or Manual 自1/Shift 动或手动 1/班 A6.2.2 1.4; 2.11; 2.13 - Temperature温度 Automatic or Manual 自1/Shift动或手动 1/班 A6.2.3 1.4; 2.11; 2.13 - Time时间 Automatic or Manual 自1/Shift动或手动 1/班 A6.2.4 - pH pH值 Automatic or Manual 自1/Shift 动或手动 1/班 A6.2.5 - Agitation搅拌 Automatic or Manual 自1/Shift 动或手动 1/班 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 A6.2.6 - Contamination (e.g. Fe, Zn)杂质(如Per Process Sheet按流1/week 锌、铁) 程表 1/周 A6.3 Rinse清洗 Per Process Sheet按流1/Shift 程表 1/班 A6.4 Dry烤干 Per Tech Data Sheet按Per Process Sheet 技术数据表 按流程表 Supplemental Treatments - Sealers and 7.0 Torque Tension Modifiers辅助处理—密封 材料和扭矩张力调节剂 Per Control Plan and A7.1 Automatic or Manual Concentration浓度 TDS 1.4; 2.11; 2.13 Per Control Plan and A7.2 Solution Temperature溶液温度 Automatic自动 TDS按控制计划和技 术数据表 1.4; 2.11; 2.13 Per Control Plan and A7.3 Time时间 Automatic or Manual自TDS按控制计划和技动或手动 术数据表 Per Control Plan and A7.4 Automatic or Manual pH pH值 TDS按控制计划和技 术数据表 Per Control Plan and Automatic自动 A7.5 Drying Temperature烘干温度 TDS按控制计划和技 术数据表 Per Control Plan and Automatic自动 A7.6 Spin Speed转速 TDS按控制计划和技 术数据表 Per Control Plan and A7.7 Agitation搅拌 Automatic or Manual自TDS按控制计划和技动或手动 术数据表 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE B - Surface Conditioning of Metals for Decorative Plating流程表B — 装饰电镀金属表面调节 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 1.0Polishing and Buffing抛光和打磨 B1.1 Manual手动 B1.2 Automatic自动 B1.3 Steel钢 B1.4 Stainle ss Steel不锈钢 B1.5 Aluminum铝 B1.6 Zinc diecast 锌压铸 2.0Metal Cleaning金属件清洁 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 B2.1 1.4; 2.11; 2.13 Concentration浓度 B2.2 1.4; 2.11; 2.13 Automatic or Manual自动1/Shift1/班 或手动 Time时间 Per Process Sheet按流B2.3 1.4; 2.11; 2.13 Per TDS按TDS 程表 Per Process Sheet按流B2.4 Agitation - Optional搅拌-可选 Per TDS按TDS 程表 Current/Voltage (As applicable)电流/电压(如Automatic自动 1/Shift1/班 B2.5 4.4 适用) Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 B2.6 或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 B2.7 3.0Pretreatment预处理 B3.1 Strike (As applicable)敲打(如适应) N/A无 N/A无 B3.1.1 1.4; 2.11; 2.13 - Temperature温度 Automatic自动 1/Shift1/班 B3.1.2 1.4; 2.11; 2.13 - Concentration浓度 Automatic or Manual自动1/Shift1/班 或手动 B3.1.3 1.4; 2.11; 2.13 - Time时间 Automatic自动 Process Sheet流程表 B3.1.4 - Agitation - Optional搅拌-可选 Per TDS按TDS Process Sheet流程表 B3.1.5 4.4 - Current/Voltage (if applicable) 电流/电压Automatic自动 1/Shift1/班 (如适用) B3.1.6 - Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 或手动 B3.1.7 - Rinse清洗 Process Sheet流程表 1/Shift1/班 B3.2 N/A无 N/A无 Zincate (Aluminum Only)锌酸盐(铝) B3.2.1 1.4; 2.11; 2.13 - Temperature温度 Automatic自动 1/Shift1/班 B3.2.2 1.4; 2.11; 2.13 - Concentration浓度 Automatic or Manual自动1/Shift1/班 或手动 B3.2.3 1.4; 2.11; 2.13 - Time时间 Automatic自动 Process Sheet流程表 B3.2.4 - Agitation - Optional搅拌-可选 Per TDS按TDS Process Sheet流程表 B3.2.5 - Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 或手动 B3.2.6 - Dump Schedule倾倒时间表 Per TDS按TDS 1/Shift1/班 B3.2.7 Rinse清洗 Process Sheet流程表 1/Shift1/班 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE B - Surface Conditioning of Metals for Decorative 流程表B — 装饰电镀金属表面调节 Plating All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 4.0Acid酸处理 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature - Optional温度-可选 Automatic自动 1/Shift1/班 B4.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 B4.2 1.4; 2.11; 2.13 或手动 Automatic自动 Continuous持续 B4.3 1.4; 2.11; 2.13 Time (Per Specification) 时间(按具体要求) Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 B4.4 或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 B4.5 (Proceed to Process Table D - Decorative Plating)(转至流程表D-装饰电镀) CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE C - Surface Conditioning of ABS & PCABS Plastic for Decorative Plating 流程表 C— 装饰电镀 ABS 和 PCABS塑料表面调节 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 1.0Cleaning and Pre-Etch (If Applicable)清洁 和预腐蚀(如适用) Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 C1.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 C1.2 1.4; 2.11; 2.13 动或手动 Time时间 C1.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 程表 Agitation搅拌 C1.4 Per TDS按TDS Per process sheet按流 程表 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C1.5 动或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 C1.6 2.0Etch腐蚀剂 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 C2.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 C2.2 1.4; 2.11; 2.13 动或手动 Time时间 C2.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 C2.4 Per TDS按TDS Per process sheet按流程表 C2.5 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 程表 动或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 C2.6 3.0Neutralizer中和剂 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 C3.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 C3.2 1.4; 2.11; 2.13 动或手动 Time时间 C3.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流Agitation搅拌 C3.4 Per TDS按TDS Per process sheet按流程表 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C3.5 程表 动或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 C3.6 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE C - Surface Conditioning of ABS & PCABS Plastic for Decorative Plating流程表 C— 装饰电镀ABS 和 PCABS塑 料表面调节 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 4.0 Activator活化剂 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 C4.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 C4.2 1.4; 2.11; 2.13 动或手动 Time时间 C4.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 C4.4 Per TDS按TDS Per process sheet按流程表 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C4.5 程表 动或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 C4.6 5.0Accelerator催化剂 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 C5.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 C5.2 1.4; 2.11; 2.13 动或手动 Time时间 C5.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流Agitation搅拌 C5.4 Per TDS按TDS Per process sheet按流程表 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C5.5 程表 动或手动 Rinse清洗 Process Sheet流程表 1/Shift1/班 C5.6 6.0Electroless Plating非电镀 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 -Temperature温度 Automatic自动 1/Shift1/班 C6.1 1.4; 2.11; 2.13 -Concentration浓度 Automatic or Manual自1/Shift1/班 C6.2 1.4; 2.11; 2.13 动或手动 -Time时间 C6.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 -Agitation搅拌 C6.4 Per TDS按TDS Per process sheet按流程表 -Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C6.5 程表 动或手动 -Rinse清洗 Process Sheet流程表 1/Shift1/班 C6.6 7.0Electrolytic Plating – Strike电镀-敲打 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 -Temperature温度 Automatic自动 1/Shift1/班 C7.1 1.4; 2.11; 2.13 -Concentration浓度 Automatic or Manual自C7.2 1.4; 2.11; 2.13 1/Day1/天 动或手动 C7.3 4.1, 4.4 - Current电流 Automatic自动 1/Shift1/班 -Time时间 C7.4 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 -Agitation搅拌 C7.5 Per TDS按TDS Per process sheet按流程表 -Solution Level溶液高度 Automatic or Manual自1/Shift1/班 C7.6 程表 动或手动 -Rinse清洗 Process Sheet流程表 1/Shift1/班 C7.7 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE D - Decorative Plating 流程表 D— 装饰电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 1.0Acid Copper (as applicable)酸铜(如适 用)Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D1.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 D1.2 1.4; 2.11; 2.13 或手动 Time时间 D1.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 D1.4 Per TDS按TDS Per process sheet按流程表 D1.5 4.1, 4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D1.6 或手动 Rinse清洗 Per Process Sheet按流1/Shift1/班 D1.7 程表 D1.8 Filtration过滤 Continuous持续 1/Shift1/班 D1.9 Post Clean后处理 Per Process Sheet按流1/Day1/天 程表 2.0Semi-Bright Nickel半光亮镍 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D2.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 D2.2 1.4; 2.11; 2.13 或手动 Time时间 D2.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 D2.4 Per TDS按TDS Per程表 process sheet按流 D2.5 4.1, 4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D2.6 或手动 D2.7 4.2 pH pH值 Automatic自动 1/Shift1/班 D2.8 4.2 Internal stress test内压测试 Manual手动 1/Month1/月 D2.9 4.2 Ductility test延展性测试 1/Month1/月 Manual手动 D2.10 4.2 Sulfur Concentration (as deposited)硫浓度1/Month1/月 Manual手动 (沉积) D2.11 Filtration过滤 Continuous持续 1/Shift1/班 3.0High Activity Nickel (as applicable)高活性 镍(如适用) Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D3.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 D3.2 1.4; 2.11; 2.13 或手动 Time时间 D3.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 D3.4 程表Per TDS按TDS Per process sheet按流 D3.5 4.1, 4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D3.6 或手动 D3.7 pH pH值 Automatic自动 1/Shift1/班 D3.8 Filtration过滤 Continuous持续 Per process sheet按 流程表 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE D - Decorative Plating 流程表 D— 装饰电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 4.0Bright Nickel光亮镍 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D4.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 D4.2 1.4; 2.11; 2.13 或手动 Time时间 D4.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 D4.4 Per TDS按TDS Per process sheet按流程表 D4.5 4.1,4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D4.6 或手动 D4.7 pH pH值 Automatic自动 1/Shift1/班 D4.8 Internal stress test内压测试 Manual手动 1/Month1/月 D4.9 Ductility test延展性测试 1/Month1/月 Manual手动 D4.10 Filtration过滤 Continuous持续 1/Shift1/班 5.0Microporous Nickel多微孔镍 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D5.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动1/Shift1/班 D5.2 1.4; 2.11; 2.13 或手动 Time时间 D5.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 Agitation搅拌 D5.4 Per TDS按TDS 程表Per process sheet按流 D5.5 4.1,4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D5.6 或手动 D5.7 4.2 pH pH值 Automatic自动 1/Shift1/班 Rinse清洗 Per Process Sheet按流1/Shift1/班 D5.8 程表 4.2 D5.9 STEP Test (of final product) STEP电位差测Manual手动 1/Day1/天 试(成品) 6.0Chromium铬 Type:型号 Size,volume:大小,体积 Proprietary name:所有者名称 Chemical supplier:化学剂供应商 Temperature温度 Automatic自动 1/Shift1/班 D6.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自动2/Shift2/班 D6.2 1.4; 2.11; 2.13 或手动 Time时间 D6.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流D6.4 Agitation (if applicable) 搅拌(如适用) Per TDS按TDS Per程表 process sheet按流 D6.5 4.1,4.4 Current/Voltage电流/电压 Per Process Sheet按流Per Job按职位 程表 程表 Solution Level溶液高度 Automatic or Manual自动1/Shift1/班 D6.6 或手动 Rinse清洗 Per Process Sheet按流1/Shift1/班 D6.7 程表 4.2 D6.8 Pore Count and Pore Size微孔数量和微孔大Manual手动 1/Day1/天 小 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE E - Mechanical Plating 流程表 E— 机械电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 1.0 Metal Cleaning (Off Line)金属件(离 线) Temperature温度 Automatic自动 1/Shift1/班 E1.1 1.4; 2.11; 2.13 Concentration浓度 Automatic or Manual自1/Shift1/班 E1.2 1.4; 2.11; 2.13 动或手动 Time时间 E1.3 1.4; 2.11; 2.13 Automatic自动 Per process sheet按流 程表 Agitation搅拌 E1.4 Per TDS按TDS Per process sheet按流 程表 Solution Level溶液高度 Automatic or Manual自1/Shift1/班 E1.5 动或手动 Rinse清洗 Per Process Sheet按流1/Shift1/班 E1.6 程表 2.0 Mechanical Plating机械电镀 E2.1 Load Size (e.g. weight, area, volume)负Per Process Sheet按per load每次装运 载大小(如重量、区域、体积) 流程表 E2.2 Water Volume水体积 Per Process Sheet按per load每次装运 流程表 E2.3 1.4; 2.11; 2.13 Temperature温度 Per Process Sheet按per load每次装运 流程表 E2.4.1 Media Mix (Ratio) - Sieve Testing介质混Per Process Sheet按1 x per week1 x每周 合(比率)-过滤测试 流程表 E2.4.2 Media (Load Volume) 介质(负荷体积) Per Process Sheet按per load每次装运 流程表 E2.4.3 Media (Cleanliness - To Avoid Per Process Sheet按1 x per week1 x每周 流程表 Contamination) 介质(清洁-避免污染) E2.5.1 Surface Conditioner (Volume or weight)Per Process Sheet按per load每次装运 表面调节剂(体积或重量) 流程表 E2.5.2 Surface Conditioner (Time) 表面调节剂Per Process Sheet按per load每次装运 (时间) 流程表 E2.6.1 Surface preparation (Volume or weight) - Per Process Sheet按per load每次装运 流程表 Cu Flash表面准备(体积或重量)-铜着色 E2.6.2 Surface preparation (Time) 表面准备(时Per Process Sheet按per load每次装运 间) 流程表 E2.7.1 Promoter(s) (Volume)催化剂(体积) Per Process Sheet按per load每次装运 流程表 E2.7.2 Promoter (Time) 催化剂(时间) Per Process Sheet按per load每次装运 流程表 E2.8.1 Zinc Flash (Weight or volume)锌着色(重Per Process Sheet按per load每次装运 流程表 量或体积) E2.8.2 Zinc Flash (Time) 锌着色(时间) Per Process Sheet按per load每次装运 流程表 E2.9.1 Metal Addition (Weight or volume)金属添Per Process Sheet按per load每次装运 加剂(重量或体积) 流程表 E2.9.2 Metal Addition (Number of Adds) 金属添Per Process Sheet按per load每次装运 加剂(添加剂数量) 流程表 E2.10 3.2 pH adjustments (Dependent on Adds) pHPer Process Sheet按as needed视需要 流程表 值调节(根据添加剂) CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 E2.11 Metal (Thickness)金属(厚度) Per Process Sheet按per load每次装运 流程表 E2.12 Water Polish (time)水抛光(时间) Per Process Sheet按per load每次装运 流程表 E2.13 Part/Media Separation零部件/介质分离 Per Process Sheet按per load每次装运 流程表 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE E - Mechanical Plating 流程表 E— 机械电镀 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 Related PSA ITEM #项Category/Process Steps Control Monitoring Question #项目 类别/工艺步骤 控制 监测 目相关PSA问 题# 3.0 Passivates钝化 E3.1 Acid Activation per Control Plan按控制 计划进行酸活化 E3.1.1 1.4; 2.11; 2.13 - Concentration浓度 Per Process Sheet按1/Shift1/班 流程表 E3.1.2 1.4; 2.11; 2.13 - Time时间 Per Process Sheet按1/Shift1/班 流程表 E3.2 Passivate钝化 E3.2.1 1.4; 2.11; 2.13 - Concentration浓度 Per Process Sheet按1/Shift1/班 流程表 E3.2.2 1.4; 2.11; 2.13 - Temperature温度 Per Process Sheet按1/Shift1/班 流程表 E3.2.3 1.4; 2.11; 2.13 - Time时间 Per Process Sheet按1/Shift1/班 流程表 E3.2.4 3.2 - pH pH值 Per Process Sheet按1/Shift1/班 流程表 E3.2.5 - Agitation搅拌 Per Process Sheet按1/Shift1/班 流程表 E3.2.6 - Contamination (e.g. Fe, Zn)污染物(如Per Process Sheet按1/week1/周 铁、锌合)流程表 E3.3 Rinse清洗 Per Process Sheet按1/Shift1/班 流程表 E3.4 Dry烘干 Per Process Sheet按Per Process Sheet 流程表 按流程表 4.0 Supplemental Treatments - Sealers and Torque Tension Modifiers辅助 赤露-密封材料与扭矩张力调节 E4.1.1 1.4; 2.11; 2.13 - Concentration浓度 Automatic or Manual自Per Control Plan and 动或手动 TDS按控制计划和TDS E4.1.2 1.4; 2.11; 2.13 - Solution Temperature溶液温度 Automatic or Manual自Per Control Plan and 动或手动 TDS按控制计划和TDS E4.1.3 1.4; 2.11; 2.13 - Time时间 Automatic or Manual自Per Control Plan and 动或手动 TDS按控制计划和TDS E4.1.4 3.2 - pH pH值 Automatic or Manual自Per Control Plan and 动或手动 TDS按控制计划和TDS E4.1.5 - Drying Temperature烘干温度 Automatic自动 Per Control Plan and TDS按控制计划和TDS E4.1.6 - Spin Speed转速 Automatic自动 Per Control Plan and TDS按控制计划和TDS - Agitation搅拌 Automatic or Manual自Per Control Plan and 动或手动 TDS按控制计划和TDS E4.1.7 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE F – EQUIPMENT 流程表 F— 设备 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 LABORATORY EQUIPMENT实验室设备 ITEM #Related PSA Zinc/Zinc Decorative Verification Calibration EQUIPMENT TYPE设备类型 项目Question # Alloy锌/Plating Frequency Frequency 锌合金校准频率 装饰电镀检查频率PSA相关问题 F1 2.14; 3.1; 4.1; 4.2 X X pH Meter/Probe pH测量计/探针 Daily每天 Yearly每年 F1.2 2.14; 3.1; 4.1; 4.2 X X Wet Analysis湿法分析 N/A不适用 N/A不适用 F1.3 2.14; 3.1; 4.1; 4.2 X X Atomic Absorption (Optional)原子吸 收(可选) MINIMUM REQUIRED TESTING CAPABILITY基本要求测试能力 F1.4 3 X Salt Spray Cabinet盐雾喷射箱 N/A不适用 Yearly每年 F1.5 3.2 & 4.2 X X Thickness Tester厚度测试机 Daily每天 Yearly每年 F1.6 2.14; 3.1; 4.1; 4.2 X STEP STEP电位差 N/A不适用 Yearly每年 F1.7 2.14; 3.1; 4.1; 4.2 X CASS N/A不适用 Yearly每年 F1.8 2.14; 3.1; 4.1; 4.2 X Microscope显微镜 N/A不适用 Yearly每年 F1.9 2.14; 3.1; 4.1; 4.2 X Freezer (POP only)制冷设备(仅N/A不适用 Yearly每年 POP) F1.10 2.14; 3.1; 4.1; 4.2 X Lab Oven (POP only)烤炉(仅N/A不适用 Yearly每年 F1.11 2.14; 3.1; 4.1; 4.2 X Stress (External Testing Acc.)压力N/A不适用 Yearly每年 POP) (外部测试Acc.) F1.12 2.14; 3.1; 4.1; 4.2 X Sulfur by Foil (External Testing Daily每天 Yearly每年 Acc.)硫金属箔片(外部测试Acc.) F2 2.14; 3.1; 4.1; 4.2 X Ductility (External Testing N/A不适用 Yearly每年 Acc.)延展性(外部测试Acc.) F2.1 2.14; 3.1; 4.1; 4.2 X Pore Count/Active Sites孔隙度/活性N/A不适用 N/A不适用 点 F2.2 2.14; 3.1; 4.1; 4.2 X Pull Tester拉引试验 N/A不适用 Yearly每年 F2.3 3.2 & 4.2 X X Lab Rectifier实验室整流器 N/A不适用 Yearly每年 PROCESS EQUIPMENT工艺设备 ITEMPSA Clause Zinc/Zinc Decorative Verification Calibration EQUIPMENT TYPE设备类型 项目 Number Alloy锌/Plating Frequency Frequency 锌合金校准频率 PSA项目号 装饰电镀检查频率F3 X X Machine - Return type automatic 机械-自动返回 3.3 & 4.3 X X Rack支架 Rack Size支架规格 3.3 X Barrel滚筒 Horizontal水平 Oblique倾斜 Barrel Size滚筒规格 -volume体积 -dimensions尺寸 F3.1 X X Hoist起重机 Manual手动 Automatic自动 Rack Size支架规格 Barrel Size滚筒规格 F3.2 3.4 & 4.4 X X Rectifier Type整流器类型 Water cooled水冷式 Air cooled气冷式 Amperage controlled 电流控制 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 PROCESS TABLE F - EQUIPMENT 流程表 F— 设备 All requirements given below are subordinate to customer specific requirements. 下列所有要求都必须遵从客户的具体要求。 The customer may have additional requirements, e.g., inspection testing, greater frequencies, etc. When performing the job audit, the auditor shall verify plater is conforming to customer requirements. 客户可能有附加的要求,如检查测试、更大的频率等。审核员必须检查电镀厂是否符合客户的要求。 ITEMPSA Clause Zinc/Zinc Decorative Verification Calibration EQUIPMENT TYPE设备类型 项目 Number Alloy锌/Plating Frequency Frequency 锌合金校准频率 PSA项目号 装饰电镀检查频率 Voltage controlled电压控 F3.3 X X Filters过滤器 制 Pre-pack预填充 Cartridge滤胆 Other其他 F3.4 3.5 X Oven type烤炉类型 Continious连续式 Batch分批式 3.5 X Chart recorder图标记录器 3.6 X Themocouples热电偶 Number数量 3.3 X Basket type转孔类型 Expanded metal多孔金 Perforated多孔式 属板 Solid实心 Size规格 F3.5 X X Controllers控制器 Automatic feeders自动给 Timers定时器 送机 Temperature温度 Volume体积 F3.6 X X Agitation type搅拌机类型 Air空气式 Cathode rod阴极棒 F3.7 X X Water source水源 Tap自来水 RO反渗透水 Deionized去离子水 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 GLOSSARY术语表 Acid Embrittlement: A form of hydrogen embrittlement that may be induced in some metals by acid treatment.酸脆:是氢脆的一种形式,可能包括在某些金属的酸化处理过程中。 Acid Pickling: Immersion of a part in a non-electrolytic acid bath to remove oxides (scale), dirt, tarnish films and other contaminants. 酸洗:将部件浸入非电镀酸洗液中,以除去氧化物(比例)、灰 尘、失泽膜和其他污垢。 Activation: Elimination of a passive condition on a surface. 活化:消除表面钝化。 Adhesion: The attractive force that exists between a plating and its substrate. 附着力:存在于镀层和底 层之间的吸引力。 Alloy: A substance having metallic properties and being composed of two or more elements of which at least one is a metal.合金:一种具有金属属性的物质,由两种以上元素组成,其中必有一种金属元 素。 Alloy Plating: The codeposition of two or more metallic elements on a substrate.合金电镀:两种或两种 以上金属元素同时沉积于底层。 Anode: The positive electrode in electrolysis, to which the negative ions are attracted.阳极:在电解过程 中的负极,吸附阴离子的电极。 Anodic Cleaning: Electrolytic cleaning in which the work is the anode. Also called reverse-current cleaning.阳极(电解)清洗:即电解清洗的对象是阳极,也称为反电流(电解)清洗。 Barrel Plating (Or Cleaning): Plating or cleaning in which the work is processed in bulk in a rotating container.滚镀(或滚筒清洗):大批部件置于滚动的容器中进行电镀或清洗的过程。 Bright Dip, Bright dipping: A chromate or weak nitric acid dip used after zinc plating to enhance both the appearance and corrosion resistance of the zinc plating.浸渍抛光,光亮浸渍:在锌电镀后使用铬 酸盐或亚硝酸浸渍,以加固表面,并加强锌电镀的抗腐蚀性。 Bright Plating: An electroplating process resulting in a smooth, lustrous surface without polishing.光亮电 镀:一种能够使表面不经抛光而变得平滑、光亮的电镀方式。 CASS Test (Copper Accelerated Acetic Acid Salt Spray): An accelerated test for determining the corrosion resistance of electroplated substrates, primarily applicable to copper/nickel/chromium electroplated parts. CASS测试(铜加速的醋酸腐蚀盐喷雾试验):用于判定电镀表面耐腐蚀性 的加速试验,主要适用于镀层结构为铜/镍/铬的电镀件。 Cathodic Cleaning: Electrolytic cleaning where the work is the cathode. Also called direct cleaning. 阴极 (电解)清洗:即电解清洗的对象是阴极,也称为直接清洗。 Current Density: Current (amperes) per unit area. 电流密度:单位面积通过的电流。 Electrodeposition: The process of depositing a substance upon an electrode by electrolysis.电附着:通过 电解的方法在电极表面形成附着。 Electroless Plating: The catalytic deposition of a metallic coating by a controlled chemical reduction that is further catalyzed by the metal or alloy being deposited.非电镀:金属镀层受还原接触反应产生的沉 淀物,被沉淀的金属或合金进一步催化。 Electroplating: The process of using electrical current to plate an electrically conductive object with a thin layer of metal. 电镀:一种使用电流在电导体表面镀上金属薄层的过程。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 Embrittlement: Reduction in the normal ductility of a metal due to a physical or chemical change.脆化:在物理或化学变化下导致的金属的韧性的下降。 Hydrogen Embrittlement: A condition of low ductility (brittleness) in metals resulting from the absorption of hydrogen. 氢脆:金属由于吸收氢离子而呈现出一种低韧性(脆性)。 Pickling: Removing surface oxides from metals by chemical or electrochemical reaction.浸洗:通过化学或电气化学反应除去部件表面氧化物的过程。 Porosity: Measure of void spaces in a material.微孔度:衡量材料的孔隙空间。 Rack, Plating: A frame for suspending or holding articles during plating and related operations.支架,电镀:在电镀过程或其他相关操作过程中悬挂和支持物体的结构。 Rectifier: A unit which converts alternating current into direct current.整流器:一种把交流电转换成直流电的元件。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 STEP Test: Simultaneous Thickness and Electrode Potential Determination of Individual Layers in Multilayer Nickel Deposit STEP 测试:用于测定多层镍矿床中各层的同时厚度和电极电位。 Thermal Cycling Test: A test for plated materials which is designated to determine the ability of the composite to withstand severe temperature changes such as for an adhesion test.热循环测试:一种针 对镀金材料的测试,用于测定复合材料对剧烈温度变化的承受能力,如附着力测试。 CQI-11 Special Process: Plating System Assessment Version 1 Issued 8/07 MAINTENANCE REQUEST FORM 维护申请表 Name of Submitter: 提交人姓名: Date:日期 Company: 公司: Company Address: 公司地址: Phone: 电话: Fax:传真: E-mail: 电子邮件: Page Number of Change: 变更页数: Document Currently Reads: 目前阅读的文件: Recommended Changes/Should Read: 推荐的变更/必读: Reason for Change (Use additional sheets if necessary): 变更原因(如有必要,可使用附加页) Signature of Submitter: 提交人签名: Manager’s Recommendation: 经理的推荐方案: Final Disposition: 最终处理意见; Comments: 备注: Automotive Industry Action Group • 26200 Lahser Road • Suite 200 • Southfield, MI 48034 Telephone: (248) 358-3570 • Fax: (248) 358-3253 Web: www.aiag.org
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