领队英语对话入住酒店

领队英语对话入住酒店 A: Good afternoon, Hillside hotel. B: Good afternoon. I’d like to reserve a room, please. A: Just a moment, sir. I’ll transfer you to the reservations desk. (After transferring to the reservations desk) C: Reservation, may I help you? A: Yes. I’d like to reserve several rooms. C: What kinds of room, sir. thA: A double. Do you have any empty rooms? I’d like a double from May 7 for two nights? C: Let me see. Yes, we do. May I have your name, please? A: My name is Gang Lee. I’m from China. How much is it a night? C: A hundred dollars a night. A: I reserve for the travel agency. Do you have any discount? C: For which travel agency? A: China Comfort travel agency. We have contact with your hotel. C: I’ll check it. Yes. According to the contract, less 3 rooms 80 dollars a night, 5 or more than 5 rooms 50 dollars a night. How many rooms do you want to reserve? A: 3 rooms. C: Each room for 80 dollars a night. A: That’s fine. I’ll take it. Do I have to leave a deposit? C: Yes, sir. Will you be paying in cash or with a credit card? A: With a credit card. You’re in Archer Plaza, aren’t you? C: No, sir. We’re on the corner of Hill Street. It’s very easy to find. A: That’s downtown, isn’t it? C: That’s right. Sir. Check in A: Good afternon, sir. What can I do for you, sir? B: We are the tour group from China Comfort Travel Agency. My name is Ma Gang. Our company booked 5 double rooms three weeks age. A: Just a moment, please, Mr. Ma. I’ll check our reservation records.China Comfort Travel thAgency. Yes, you have reserverd 5 double rooms from today to June 7. B: Yes, exactly. A: Can I see your passport? Please? B: Sure, Here are name list of our group and passport. A: Thank you, sir. And please fill in the registration form. B: OK A: How are you going to pay, in cash or by credit card? B; Do you take traveler’s checks? A: Certainly. Here’s the key to your roosm. Please make sure that you have them with you all the time. You need to show them when you sigh for your meals and drink in the restaurant and bars. The bellman will show you up. B: Thanks a lot. Check out A: Good morning. B: Good morning. I would like to check out. A: All right. Room 683. were there any room service charges this morning? B: No, just dinner last night. A: I’ll have your bill for you in just a minute. Here you are, sir. Would you like to check the charge? B: What’s this? A: These are telephone charges. Three long-distance calls to Beijing. B: This is incorrect. I didn’t make any calls. Can you check it again? A: Certainly. Is everything else correct? B: Yes. Everthing else is correct. A: I’ll check on the telephone charges. Just one minute. (After checking) A: I’m sorry, sir. Those telephone charges were for another room. We’ll remove them from your bill. B: Thank you. How much is it now? A: That’s $75.50 for the room and $17.06 for the meal. With tax, the total is $104.56. would you sign here, please? B: All right. A: Good morning. B: Good morning. Can I help you? A: Yes. I’d like to pay our tour group’s bill now. B; Your name and room number? A: Gang Lee. Room 5112, 5113, 5114 and 5115. rdB: Yes, Mr. Lee. You came here three days ago on the afternoon of May 3, didn’t you? A: Yes. B:(After a while) Here is your bill. Would you like to check it? Telephone charge for room 5113 has not been paid yet. A: (after checking)Yes. Telephone charge will be paid individually. Maybe he forgot it. Please wait for a moment; I’ll let him pay for it. Room service A: I’d like to have breakfast in our room tomorrow morning. Could you bring it here? I’m in Room 511. B: Yes, of course. We provide very good service. What would you like? A: Some sandwiches, please. B: What kinds of sandwiches would you like? A: A ham and a chicken. B: And anything to drink, sir? A: Well, how about two club sodas? B: OK. A ham sandwich, a chikcen sandwich and two club sodas. Is that all? A: Yes. By the way, is there any other way to have romm service? B: Yes, sir. Just check the items you would like for breakfast in your doornob menu, mark dowm the time, and hang it outside your door before you go to bed. A: Thanks. Then what should we do with the dishes when we finished eating? B: Please leave them outside your room. A: Oh, I see. Thank you. Moring call A: Operator? B: Yes, Can I help you, sir? A: I’m GangLee, the leader of tour group. We are going to the airport early tomorrow morning. I like to request a morning call. B: Yes. Please tell us your room numbers. A: Room 1102, 1105-1109, and room 1009, together 7 rooms. B: I repeat the room numbers: 1102, 1105-1109, 1009. A: That’s right, you’ve got it. B: Mr. Lee. What time would you like us to call you tomorrow morning? A: I’m not sure. But I have to be at the airport to check in by severn thirty. B: Let me see. It will take you about half an hour to get there by bus, A: In that case, I’d like you to call me at six o’clock. B: OK. We will wake up at 6:00 tomorrow morning. A: Thank you very much. B: You are welcome. Laundry service A: Hello, Is this housekeeper? B: Yes, sir. What can I do for you? A: I have some laundry to be done. B: Well. Could you fill in the laundry form, please? A: Where is ti? B: It is in the drawer of the writiong desk. A: Do you fetch my laundry? B: Just put your stuff in the laundry bag and put it outside your room. A: How soom can I have them back? B: Usually in a day. If you give it in the morning, maybe you’ll get it by evening. A: How much is it? B: I think the price is printed on the bag. If you want express sevice, you’ll pay more. A: Much more? B: We charge fifty percent more for express service, but it takes only five hours. ………….. A: Operator, please transfer to housekeeing. B: Housekeeping. Can I help you? A: I sent some laundry yesterday afternoon. Is it ready now? I’m leaving tomorrow morning. B: I’ll check it for you and call you back, what’s our room number? A: 603. B: (After checking) Is this room 603? This is housekeeping. A: Yes. B: I’ve checked your laundry and it will be ready by 5 o’clock this afternoon. Will that be all right for you? A; Great. It’s very nice of you. Thank you very much. B: You’re welcome. Meal A: Welcome B: Good noon. We are tour group for lunch. A: Welcome. Have you reserved? B: Yes, we are. Man Tour Pte Ltd reserved for us. We have 18 guests, 3 driver-guiders. A: Your name, please? B: My name is GangLee, the leader of this tour group. Guider Huang is coming soon. Would you please make an arrangement for us? A: No problem. 18 persons, can use the front two rows, three of you can sit here. B: By the way, how much does the guest pay for the drink? A: There is a marked price on each table. You need to pay cash for the drinks, but can’t sign the bill. B: Thank you. Bill payment A: Waiter. B: Yes, sir. Would you like anything else? A: No, thank you. Can I have the bill, please? B: Wait a minute. B: Your bill totals a hundred and thirty dollars. A: I Think I haven’t brought enough cash. Do you accept credit cards? B: Yes, sir. A: That’s good. Here is my credit card. Please add 10% to the total account. That’s my tip for you. B: Thank you.