360 PK QQ 终极版本(1)

College Students’ Attitudes To The Network Hypes Questionnaire about 360 V.S. QQ Author: 唐云龙（SY1007401） 温海滨（SY1007408） 杨献磊（SY1007414） 王鲲飞（SY1007420） 2010-12-18 Questionnaire about 360 V.S. QQ Abstract: This paper is commissioned to study the college students’ attitudes towards the war between 360 and tencent. QQ and 360 are most widely used in china. However, these two companies only consider their own interest, and they both want to hold more market. The war started at the beginning of 2010, while reached the peak on November the third； Finally, the war was ceased by government’s intervention. The whole process has experience nine stage. The first stage and the second stage were not intense and not many people heard of it. From the third stage to the sixth stage, started about at the Mid-autumn Festival, the war erupted entirely. From the seventh stage to the ninth stage, many cyber citizens were not satisfied with the war, so the government got involved in and stop the war very quickly. Through this study, the paper concludes that most people use QQ to chat with others and use 360 as secure software too. Most people’s computer became battle ground to the two companies. However the war has a more or less effect on people’s life and most hope that the government should standardize the part of the internet industry and relevant measures introduced to safeguard the rights of the users. Key words: 360; QQ; war; 1.​ Methodology and procedure The authors of this paper use the form of the questionnaire. In this questionnaire, we design thirteen questions. Each of the thirteen questions involves an aspect about the war. From these questions, we can study people’s attitudes towards the war. A total of 20 individuals participate in the survey. They are all from college students. Although the number of people involving this survey is small, they are covering different grades and to some extent, it still can stand for some point of view. If time permits we can design more questions in this questionnaire and find more students to join in this investigation. After stating these questionnaires, we use excel to make charts in order to make our investigation more clearly and vividly. Through the statistics, we can get our conclusions. Then we analysis the results and have our recommendations. These are our methodology and procedure about this investigation. 2.​ Presentation and Results In this part, I will give thirteen charts. Each chart represents the result to the corresponding question. Then I will give some explanations to these charts. Among this investigation, there are 20 boys, Aged 22 to 24.Although there is no girls in the questionnaire, it meets BeiHang University’s ratio of girl to boy. All of them are from the BeiHang University. Chart 1 From chart 1, we can see that 100% of the participants using QQ as the preferred chatting tool. This may demonstrate that most college students are connecting each other using QQ. Chart 2 As we can see from chart 2, 70% of the participants use QQ very frequently. We can draw a conclusion that most people use QQ frequently, and chatting by QQ has become a part in their life. Chart 3 From the chart 3 we can see that many surveyed computers are equipped with both software, this also means that the majority of users of computers became 360 and QQ’s war battlefield. Chart 4 As we can see from the chart 4 that everyone knows the war between 360 and QQ. It is not only a war about the two companies, but also a war between users and the software companies. Chart 5 The chart 5 shows that most people all use these two kinds of software at the same time, but the majority keep neutral. This also meant that the present netizens become more calm and rational, and not easily to believe each one, just wait for the final result. Chart 6 While facing make a choice, half of users decide to see what will happen. But still a certain amount of candidate chose to unload 360, explained that we cannot despise QQs’ influence. Chart 7 On this problem, most people think that they were drawn into the fighting of the two companies, and feel angry to this, because it influenced their normal lives. Chart 8 Most people still hope that the government should get involved intermediation, a few of people choose A or D, explained that majority of netizens think when defend he or she's rights in front of big companies, they need the help of government and related law. Chart 9 On this problem, there are obvious differences of opinion of investigator, but the majority of people think to hatchet. Chart 10 360 exposed QQ spying on users' privacy. On this issue, more than half of the people chose "unknown", which showed that the majority remained a rational manner. As users of 360 or QQ, they didn't take sides with either part, but stay neutral. Chart 11 Although QQ to the user is very widely used, but most users don't think the QQ is a definitive indispensable. They say that if the QQ doesn’t exist, they will choose the other chatting tools. Chart 12 The result also shows that most people in this issue hold a rational attitude. Chart 13 Although half of users say the problem is not exist, but there are a great number of people expressed their strong attitude about the privacy issue, and does not allow invaded. 3.​ Conclusion Although many people don’t expressed the problems of the trouble, there are quite a number of people show great intensity of attitude in the privacy issue, not permit to be invaded. The result also shows that most people in this problem hold a rational attitude, not easily listen to any of them, only select, and change in the neutral way. The war between 360 and QQ, the war that involved a lot of people, affected most people's life, which let them have to make a difficult decision: stand in QQs’ side or stand in 360s’ side. What make many users angry is that the two companies' war was held in their computers, and people received tencent’s "holding" and pop-up harassment of the two companies. I think companies in nowadays should not only make contribution to GDP’s growth and earn more money, but also consider more users and their feeling. An enterprise that wins the heart of users can succeed in a long time. After all, the customer is god. 4.​ Discussion and Recommendation Although users’ rights were violated, however, the majority of netizens think their individual effort are less preferable, hoping relevant government part can regulate Internet industry and publish relevant measures to safeguard the rights and interests of Internet users. Surveying at the same time, we also found that most users in this problem were rational and calm, and they didn't take sides with either part, but stay neutral. 关于360与QQ大战的问卷调查 性别______ 年龄_______ ( )1、您经常使用的聊天工具是？ A.QQ B.MSN C.飞信 D.其他 ( )2、您登录QQ的频率是？ A.一天一次或更多 B.一星期三次左右C.一月三次左右 D.很少 E 没有 ( )3、您是否是360或QQ的用户？ A.360用户 B.QQ用户 C.360和QQ用户 D.都不是 ( )4、您知道360与腾讯大战的事吗？ A.不了解 B.听说过 C.遭遇过，但对自己没有影响 D.深受其害 ( )5、360和腾讯,您更相信哪一方？ A.360 B.腾讯 C.都很信赖 D.都不信任或很迷茫 ( )6、当腾讯宣称360与QQ不能兼容时，您会卸载哪一个？ A.360 B.QQ C.全部卸载 D.都不卸载，等待 ( )7、您如何评价腾讯在装有360的电脑上停用QQ？ A. 恶性竞争，损害了用户利益，令人气愤 B. 被逼无奈以求自保的行为，可以理解 C. 国家监督空白，难说清是非 ( 8、您认为网民如何在此次争斗中捍卫自己的权益？ A. 网民团结自救，禁用QQ、360一段时间彰显力量 B. 呼吁双方立刻停战 C. 要求有关部门立刻介入，并尽快立法保障网民自身利益 D. 等待行业的自律 ( )9、您如何看待腾讯与360争斗的最终结果？ A. 360获胜 B. 腾讯获胜 C. 两败俱伤 D.握手言和 ( )10、您觉得QQ有没有侵犯用户的隐私？ A.​ 有 B.没有 C.不知道 ( )11、如果再也没有QQ聊天工具了怎么办？ A. 会没办法联系到很多人 B. 用别的聊天工具，比如MSN、飞信等 C. 会很无聊，每天不知道干什么了 D. 无所谓 ( )12、您觉得360推出的扣扣保镖有没有侵犯用户的隐私？ A.有 B.没有 C.不知道 ( )13、您对软件扫描用户隐私的观点是？ A. 只要不外泄用户，威胁用户生命财产安全，就可以接受 B. 没想过，好像还没有遇到过这方面的困扰 C. 无论如何都不可以接受 Appendix A: Questionnaire Survey About 360 V.S. QQ 1. Which chatting tool do you often use? A. QQ B. Fetion C. MSN D. Others 2. The frequency you log in QQ is? A. Once or more a day B. About 3 times a week C. About 3 times a month D. Seldom E. None 3. You are the user of 360 or QQ? A. 360 B. QQ C. 360 and QQ D. None 4. Do you know the war between 360 and QQ? A. Not at all B. know a little C. Affected by their war, but no serious D. Deeply harmed by their war 5. Do you support 360 or QQ? A. 360 B. QQ C. Both D. None 6. When QQ claimed 360 and QQ could not be compatible in user’s PC, which software would you unload? A. 360 B. QQ C. Both D. Do nothing and wait to see what will happen 7. What do you think of Tencent Company’s behavior that QQ can’t run if user’s PC had installed 360? A. The behavior injured customers’ benefits and made people angry. B. It’s can be understood, after all, QQ want to make self-preservation. C. It’s difficult to say who is right and who is wrong. 8. Do you think what can netizens do to defend their own rights in this “war”? A. Stop using 360 and QQ for some time. B. Ask government for help, and appeal government make related law to protect netizens’ rights. C. Wait for enterprises’ self-discipline. 9. What do you think of the result of the war between 360 and QQ? A. 360 wins B. QQ wins C. Both lose D. Compromise to each other 10. Do you think QQ infringes users’ privacy? A. YES B. NO C. I don’t know 11. What will you do if QQ can’t be used? A. I can’t get touch with many friends. B. Use other chatting tools, such as MSN, Fetion and so on. C. It’s doesn’t matter. 12. Do you think 360’s product called “Bodyguard” infringe users’ privacy? A. YES B. NO C. I don’t know. 13. What’s your viewpoint about software scan users’ privacy? A. It’s can be accepted as long as software doesn’t leak users’ privacy. B. I do not encounter similar incident. C. Whatever I can’t accept. Task allocation: SY1007401唐云龙： and Presentation SY1007408温海滨：Questionnaire survey SY1007414杨献磊：Part2 and part4 of document SY1007420王鲲飞：Rest of document