客户参观厂接待英语

VISIT FACTORY ENGLISH/参观工厂/转 Key Sentences (重点句子) 256.Welcome to our factory. 欢迎到我们工厂来。 257. I've been looking forward to visiting your factory. 我一直都盼望着参观贵厂。 258. You'll know our products better after this visit. 参观后您会对我们的产品有更深的了解。 259.Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。 260.Then we could look at the production line. 然后我们再去看看生产线。 261. These drawings on the wall are process sheets. 墙上的图表是工艺流程表。 262.They describe how each process goes on to the next. 表述着每道工艺间的衔接情况。 263.We are running on two shifts. 我们实行的工作是两班倒。 264.Almost every process is computerized. 几乎每一道工艺都是由电脑控制的。 265.The efficiency is greatly raised,and the intensity of labor is decreased. 工作效率大大地提高了,而劳动强度却降低了。 266. All products have to go through five checks in the whole process. 所有产品在整个生产过程中得通过五道质量检查关。 267.We believe that the quality is the soul of an enterprise. 我们认为质量是一个企业的灵魂。 268. Therefore,we always put quality as the first consideration. 因而,我们总是把质量放在第一位来考虑。 269.Quality is even more important than quantity. 质量比数量更为重要。 270. I hope my visit does not cause you too much trouble. 我希望这次来参观没有给你们增添太多的麻烦。 271.Do we have to wear the helmets? 我们得戴上防护帽吗? 272.Is the production line fully automatic? 生产线是全自动的吗? 273.What kind of quality control do you have? 你们用什么办法来控制质量呢? 274.All products have to pass strict inspection before they go out. 所有产品出厂前必须要经过严格检查。 275. What's you general impression,may I ask? 不知您对我们厂总的印象如何? 276. I'm impressed by your approach to business. 你们经营业务的方法给我留下了很深的印象。 277.The product gives you an edge over your competitors,I guess. 我认为你们的产品可以使你们胜过竞争对手。 278. No one can match us as far as quality is concerned. 就质量而言,没有任何厂家能和我们相比。 279.Could you give me some brochures for your product? 能给我一些产品的吗? 280. I think we may be able to work together in the future. 我想也许将来我们可以合作。 Dialogue A (Miss Zhao,the secretary,is showing Mr. Johnson,the businessman,around the factory. ) (A:Miss Zhao;B:Mr. Johnson) A:Welcome to our factory. B:I've been looking forward to visiting your factory. A:Actually,you'll know our products better after the visit. I'll show you around and explain the operations as we go along. B:That'll be most helpful. A:Maybe we could start with the Design Department. And then we could look at the production line. B:How much do you spend on design development every year? A:About 3%~4%of the gross sales. B:That's fine. Could I have a look over the manufacturing process? A:Of course. This way,please. (They are on the way to the production line) A:This is the assembly line. These drawings on the wall are process sheets. They describe how each process goes on to the next. B:How many workers are there on the lines? A:About 60. But we are running on two shifts. And every day,1400 motor-cars are assembled. B:Oh,it's highly efficient. A:Yes,this assembly line was built recently. Almost every process is computerized. What a worker does is usually to push buttons. Thus,the efficiency is greatly raised,and the intensity of labor is decreased. B:How do you control the quality of the products? A:Well,all products have to go through five checks in the whole process. We believe that the quality is the soul of an enterprise. Therefore,we always put quality as the first consideration. B:Yes,quality is even more important than quantity. A:That's right. B:I hope my visit does not cause you too much trouble. A:No trouble at all. Shall we rest a while and have a cup of tea before going around? B:That's fine. Dialogue B B:How large is the plant? A:It covers an area of 55,000 square meters. B:It's much larger than I expected. When was it set up? A:In the early 1970s. We'll soon be celebrating the 25th anniversary? B:Congratulations. A:Thank you. B:How large is the machine shop? A:Its total area is 3,000 square meters. B:Do we have to wear the helmets? A:You'd better,to protect your heads. When in the workshop,please don't cross the white lines. B:Is the production line fully automatic? A:Well,not fully automatic. B:What kind of quality control do you have? A:All products have to pass strict inspection before they go out. B:This visit gave me a good picture of your product areas. A:I'm pleased you found it helpful. What's your general impression,may I ask? B:I'm impressed by your approach to business. In addition,you have fine facilities and efficient people. The product gives you an edge over your competitors,I guess. A:Yes. No one can match us as far as quality is concerned. B:Could you give me some brochures for your product?And the price if possible. A:Certainly. Here are our sales catalog and literature. B:Thank you. I think we may be able to work together in the future. Notes 注释 1.look forward to 期望;盼望 如:I look forward to hearing from you.盼望你的来信。 2.know something better 对……更了解 3. start with… 从……开始 4. Could I have a look over…?我能看一看……? 5.the assembly line 装配线 production line 生产线 component part 零部件 process sheet 程序流程表 intensity of labor 劳动强度 6.run on two shifts 实行两班制 7.It covers an area of…(占地)面积为…… 8.Congratulations. 祝贺你们。 9.in addition 此外 10.I guess 我认为;我确信 Words and Expressions operation/?&p+'reiM+n/ n. 操作 design/di'zain/ v. 设计 n. 设计 manufacture/?m$nju'f$ktM+/ v. 制造,生产describe/dis'kraib/ v. 描述efficient/i'fiM+nt/ a. 有效率的computerize/?k+m'pju:t+raiz/ v. 电脑控制的button/'b)t+n/ n. 按钮intensity/in'tensiti/ n. 强度enterprise/'ent+praiz/ n. 企业quality/'kw&liti/ n. 质量 quantity/'kw&ntiti/ n. 数量 consideration/k+n?sid+'reiM+n/ n. 考虑 celebrate/'selibreit/ v. 庆祝 helmet/'helmit/ n. 头盔 workshop/'w+:kM&p/ n. 车间 automatic/&:t+'m$tik/ a. 自动化的 inspection/in'spekM+n/ n. 检查 impression/im'preM+n/ n. 印象 competitor/k+m'petit+/ n. 竞争者 brochure/'br+uMju+/ n. 手册 欢迎语句Welcome to our company欢迎光临我们公司 Is this your first visit to our plant第一次来我们公司吗? Is there anything you are particularly interested in?对我们的什么东西感兴趣吗? 2 请对方询问 Please feel free to ask any questions you want没关系,请随便问什么吧 Please stop me if you have anything to ask有什么就随便问吧 Just let me know if you have any questions还有什么问题吗? 实用语句(2) 1.介绍个别部门 Our Administration Department is over there我们的行政部在那边 I will show you our Marketing Department我带你去看看我们的市场推广部 Allow me to show you our showroom请允许我带你去看看展览室吧 2.关于销路 There is a great demand for this product这种产品很好销 The goods are much in demand这种产品很热销This model is hot welcomeed by our clients这种产品深受我们的客户欢迎 实用语句(3) 1. 议价 Would it be possible to have changes in price?价格不能变了吗? I think the price is not competitive enough我想这个价格没有足够的竞争力 I am afraid the price is not acceptable恐怕我不能接受这个价格 2. 还价 We can reduce the price by 30% if your order is big enough 如果你订购量够大的话价格可以降30% We can reduce our price to the level you suggested我们可以降低价格到你的要求 实用语句(4) 介绍新产品 This is our lastest model这是我们的最新模型 Would you like to take a look at our new products?想看看我们的新产品吗? Have you come across this kind of products before?您以前见过这种产品吗? We hightly recommend this kind of products我们极力推荐这中产品作出保证We guarantee that those misprinted user manuals will be replace 我们保证这些印错的用户手册将被换掉 We promise to deliver the goods before 4 oclock this afternoon 我们答应您今天下午四点钟前把货送到 Please let us know if the goods are not in good condition请告诉我们实话是否货物不好实用语句(6) 解释原因 Please understand we are processing your order as quickly as we can 您应该知道我们正在尽快地赶工 I will check and see what went wrong 我来查查看错在那里 It would be better if one of our engineers has a look at the machine 如果当时有一个工程师看一下该设备情况会好得多 Please accept our apologies for the delay送货迟了请接受我们的道歉 I am sorry to hear that, there must be some errors in the production process 很对不起肯定是生产工序出错啦 实用语句(7) 询问详情 What exactly is the problem?确实的问题是什么? Can you give me the order number?请告诉我订单号好吗? What is the actual quantity stated?实际的数量说明什么? 实用语句(8) 讨论合约内容 When can we discuss the contract?什么时候我们可以商量签约 We would like to discuss the means of delivery detai我们想详细商谈送货条款There are some points we have not worked out还有一些要点我们还没达成一致 实用语句(9) 不能立即决定 I can not give you a definte answer right now我不能马上给您一个明确的答复 Please let me think it over让我再考虑考虑周全吧 Would it be all right to give you an answer this afternoon?下午再给您答复好吗? 实用语句(10) 在签约之前 When can we sign the contract?我们什么时候签约? Are you ready to sign?您准备好签约了吗? Are you satisfied to the contract?对这满意吗?