This Is Service Design Thinking

Publishedin2011byBISPublishersBuildingHetSieraadPostjesweg11057DTAmsterdamTheNetherlandsP+31205150230F+31205150239bis@bispublishers.nlwww.bispublishers.nlFirstprintinginpaperback.ISBN978-90-6369-279-7Copyright©2011BISPublishers,MarcStickdorn,JakobSchneiderandtheco-authorsAllrightsreserved.Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans,electronicormechanical,includingphotocopy,recordingoranyinformationstorageandretrievalsystem,withoutpermissioninwritingfromthecopyrightowners.3CrowdsourcingmapBloombergBusinessExchangeThesitelinkingtoourprojectpage—bx.businessweek.com/DesignandemotionMarcovanHoutmentioningtheproject—design-emotion.com/DesignforserviceJeffHowardtalkingabouttheprojectonhisblog—designforservice.wordpress.com/DesignforsocialimpactKateAndrewstalkingabouttheprojectonherblog—kateandrews.wordpress.com/DE-THINKINGSERVICE,RE-THINKINGDESIGN`/FACEBOOKSeveralprofilesoftheservicedesigncommunityreportingonthisproject—facebook.com/FergusBissetFergusBissettalkingabouttheprojectonhisblog—fergusbisset.com/blog/14联系WX:hiyujiang可全文下载，可编辑文本可选。专业代找中英文电子书。