SQ SOR

SQ SOR 1. ? (From General Terms and Conditions) Seller agrees to participate in Buyer’s supplier quality and development program(s) and to comply with all quality requirements and procedures specified by Buyer, as revised from time to time, including those applicable to Seller as set forth in Quality System Requirements QS-9000. In addition, Buyer shall have the right to enter Seller’s facility at reasonable times to inspect the facility, goods, materials and any property of Buyer covered by this contract. Buyer’s inspection of the goods, whether during manufacture, prior to delivery or within a reasonable time after delivery, shall not constitute acceptance of any work-in-process or finished goods. ? All suppliers are expected to supply parts to General Motors with zero defects. Parts shall meet all 1 engineering specifications and function with no abnormalities according to intent. Funding is to be identified in the initial quote and subsequent quotes to reflect error occurrence detection (poka yoke, error proofing devices, etc) and defect outflow prevention to customers. Controls implemented at a later date are the financial responsibility of the supplier. ? 2. ? ? All providers of a) production materials, b) production or service parts, or c) heat treating, plating, painting or other finishing services directly to General Motors must be certified to ISO/TS 16949 and have a current certificate available demonstrating compliance to GM supplements. Suppliers not certified to ISO/TS 16949, or those suppliers constructing or purchasing facilities to manufacture the parts being quoted, must include an outline of their 2 certification attainment plan with their quote for further consideration. 3. 4. ? APQP: Suppliers must use an advanced product quality planning process that follows the GM APQP Project Plan (GM1927-1) that ensures production readiness with parts that meet 100% of the product’s specifications. ? Operator Training: Training plan must address new operators and current operators performing new functions. Training status should be displayed in the area of the manufacturing process. ? Error Proofing: Suppliers shall implement error-proofing strategies for the control of materials, processes and 3 labeling for all products provided to GM. Supplier shall implement error proofing techniques to ensure that mistakes are detected and corrected before becoming a defect (i.e. make it impossible to produce defective items even if an error occurs). Implementation of error proofing is to be measured by “% Error Proofed.” % Error Proofed is the percent of total steps in the manufacturing process which have been adequately error proofed. The supplier must error proof to a level where it is not possible to ship defective products to GM. ? Traceability: A Traceability scheme shall be developed in accordance with regional and divisional requirements. Traceability scheme may include manufacturing date code and lot control. Items to be traced shall be determined in during the APQP process. ? Verification of Customer Used Features: Customer-used part features (examples: fit, form, function, 4 mating surfaces, etc. ) shall be incorporated in the PFMEA, process control plan, layered audits, and error/mistake proofing. Additional items to be checked shall be defined during the APQP process. These features should be verified at a frequency of 100%. ? Inspection Fixtures and Gages Requirements: ? Supplier to assume the gage construction orientates the part in vehicle position unless Supplier Quality approves a deviation. ? All customer monitored APQP parts shall have gage designs approved by the Supplier Quality Engineer or the appropriate customer gage approval group prior to the start of fixture construction (for your regional requirements, contact your supplier quality engineer). Gage designs shall 5 incorporate approved GD&T datum schemes and gages/fixtures must be capable to dimensionally evaluate parts. ? Supplier shall have hand apply fixtures for sub-datum KPC’s and openings where assembly plant or sequencer/subassembler will install something that impacts a final vehicle specification (e.g. trim plates, extension panel, grilles, glove box door, etc.). ? check component parts. Any cubing or build fixture shall have the ability to demonstrate fit to adjoining parts and attachments. ? Appropriate functional testing and final inspection to ensure product performs as designed under actual vehicle conditions. ? Supplier shall ensure that fixtures are 6 procured in a timely manner to meet major program benchmarks (i.e. first shots, GP-11 events, Functional evaluations, and PPAP.) Supplier shall, at a minimum, have a CMM (coordinate measurement machine) holding fixture available for the inspection of first parts off prototype and production tooling. 5. ? Layered Audits: A documented layered audit plan shall exist with a minimum frequency of once per shift. Non-conformities shall be addressed immediately and corrective action shall be documented. Audit plan shall include multiple levels of management. Site leadership shall verify compliance to the documented plan. Containment: All non-conforming and suspect material must be controlled. Method must be clearly defined. Visual controls should be implemented. All non-conforming material must be segregated and identified. GP12 and shall be implemented during launch. Upon request of GM additional levels of proactive containment 7 may be required. Should a problem occur, suppliers are required to implement effective and immediate spill containment and comply fully with GP-5 requirements and the controlled shipping that may result. ? Quality Performance Metrics: Each Supplier’s Senior Management shall commit to maintain and continuously improve quality. GQTS (Global Quality Tracking System) monitors performance data for PPM, PRRs, Controlled Shipping Level I and II, Major Assembly Plant Disruptions, and QS-9000, ISO/TS16949 and ISO14001 Certifications. Suppliers shall monitor their quality performance, on-line, through GQTS. ? Production Quality: ? All suppliers are required to have effective manufacturing practices and procedures to ensure a continuous flow of 8 defect free parts into GM production facilities. ? Current Product Improvement Process (CPIP): Suppliers shall actively participate in the timely resolution of problems identified by GM’s CPIP. Suppliers shall provide appropriate corrective action documentation and project status updates as requested. 6. ? Suppliers are required to demonstrate their capability to solve complex problems using advanced problem solving techniques such as the “Red X” system at GM. 7. ? On-Site support during pre-production and launch: Upon request of SQ or GM Plant, Supplier will provide on-site support during all pre-production build phases and production launch activities. 9 ? Supplier contacts for all shifts: Supplier shall designate a specific supplier representative that will support each of the GM Plant’s shifts. At a minimum the supplier designate should have the responsibility to: ? Implement immediate countermeasure to contain discrepant parts and to confirm that defective parts are not shipped to GM Plant. ? Approve GM Plant’s/SQE’s requests for rework and sort. ? Coordinate and provide resources to rework and sort parts. ? Provide sub-assemblies / components for required repair, related to quality issues. ? Provide clear information regarding any 10 defective parts in-route to GM Plant (how to identify defect, disposition guidelines). ? Coordinate special delivery of certified OK parts. ? Quality data: Supplier must provide quality-related data (e.g. historic inspection, first time quality, reject data) to GM upon request. This data may be required to determine trends and to root cause quality problems at the GM Manufacturing or Assembly Plant. 8. ? The tier one supplier is responsible for implementing and adhering to AIAG and GM requirements (see section 3) for may, at their discretion, assign an SQE to work with the tier one’s SQE for the purposes of learning, inputting, and 11 concurring on component related issues. ? The Value Added Assembler is responsible to control and record breakpoint changes resulting from EWO’s, PPAP level and quality level changes of all incoming material. The Value Added Assembler is responsible to assure that the correct PPAP and design level part is used for the given manufacturing build event (MCB, MVNS, MVS, SSF, SORP, etc). ? The Value Added Assembler is not responsible for the PPAP of the individual components, but is responsible for control of those within their facility. 9. ? ? Powertrain suppliers must adhere to the Supplier Quality Statement of Requirements Powertrain Addendum 12 10. Suppliers shall have Internet access to effectively communicate with General Motors. GM Supplier Quality procedures and systems can be accessed through the GM SupplyPower web page (www.gmsupplypower.com). Suppliers shall have access to the regional warranty reporting system as appropriate (e.g. GMNA -QWIK, GME – WARP) Automotive Industry Action Group (AIAG) documents can be obtained by contacting AIAG at 01-248-358-3003. Documents can also be ordered at www.aiag.org. To obtain these documents in Europe, contact Carwin Ltd. at 44-1708-861333. In Brazil, contact IQA at 5511-5533-4545 or www.iqa.org.br. " ? 11. ? At the Technical Review during the General Motors 13 Sourcing Process, the supplier must provide documentation that shows the supplier currently meets General Motors? Quality System Basic (QSB) requirements; or, formally commitments to have processes, procedures and controls in place that meet QSB requirements by the Program’s Supplier Gate Review #3 if awarded the business. ? The required documentation shall include: o Supplier currently meets the QSB requirements o A copy of the most recent (Passed) QSB audit performed within the last 12 months o A copy of the supplier’s 6-panel quality chart o A new supplier or a supplier that does not meet QSB requirements o A formal action plan, including timing, signed by the 14 supplier’s senior leadership to implement the QSB elements into the supplier’s processes, procedures and controls 百度搜索“就爱阅读”,专业资料、生活学习,尽在就爱阅读网 92to.com,您的在线图书馆! 15