nullInquiries and requestsInquiries and requestsnullLetters that ask for information
Most requests for information are in direct order.
The first step in planning inquiry letter is to determine the reader’s probable reaction.
General plan for direct orderGeneral plan for direct orderBegin briefly with the objective—either a specific question or a general request for information
Include necessary explanation
If a number of questions are involved, list the questions by numbers or bullets, or leave space between questions
End with goodwill words adapted to each particular situationSample: request for informationSample: request for informationDear Ingrid:
Would you please assist me as I begin my preparation to teach in Jiaotong University this fall. Before I leave for China I’d like to have some ideas on the following items:
1 what kind of students will I teach?
2 what specific courses do you want me to teach?
3 are textbooks available? Should I bring some teaching materials?
4 what degree of proficiency should I have in Chinese language?
I will arrive on August 25, a week before the school begins. Though it is four months away, I wish to have a better preparation for the new job. Consequently, receiving these information from you will help me achieve that goal.
sincerely nullYou will study in France this fall as exchange student.Inquiry about zinc sheetsInquiry about zinc sheetsDear Sirs:
Will you please send us your latest catalog and offer us the best prices based on FOB Hamburg and C.I.F. Shanghai. We know that you are a manufacturer of various Zinc Sheets through the recommendation of the Chamber of Commerce in Hamburg.
With more than 30 years’ experience in importing and selling, our company has owned the foremost position in this line in China. We have very good sales channels and distributors in each place. It will be in the best interest of both parties to set up business relations.
We appreciated your early reply.
Sincerely yoursInquiry about cotton sheets and pillowcases枕套Inquiry about cotton sheets and pillowcases枕套Dear Ms. Smith:
Your Ad for cotton sheets and pillowcases arouse our attention. Would you please send us details of your various ranges, including sizes, colors and prices (FOB Liverpool) and also indicate the different qualities of materials used?
When quoting, please state your terms of payments and discounts that you would allow on purchase of no less than 100 dozen of individual items. We also prefer that you send us samples of each category by airmail.
As we are a large dealer in textiles in the US and there is a promising market in our area for moderately priced bed clothing, your prompt attention will bring you a big business with us.
Best wishes
Jones Smith
Sales managerRequest for information about a suitable place for a conferenceRequest for information about a suitable place for a conferenceDear Mr. Web:
Will you please help the National Auditing Forum decide whether it can meet at the Holiday Inn. The forum has selected your city fir its 2013 meeting , which will be held on August 16, 17 and 18. in making our decision, we need the information requested in the following questions:
Can you accomodate a group such as ours on these dates? Probably about 600 delegates will attend, and they will need about 400 rooms.
What are you going rates? We need assurance of having available a minimum of 450 rooms, and we could guarantee 400. would you be willing to reserve for us the rooms we would require?
What are your charges for conference rooms? We will need eight for each of the 3 days, and each should have a minimum capacity of 60. on the 18th, for the one-half-hour business meeting, we will need a large assembly room with a capacity of at least 500. can you meet these requirements?
As conventions plans must be announced in the next issue of our bulletin, may we have your response right away? We look forward to the possibility of being with you in August 2013.
Sincerely,