短信服务条款及细则

CNXSMS2-R6(YX)1-712/18E短信服务条款及细则本条款及细则对恒生银行（中国）有限公司与客户之间就短信服务项下的责任进行规范及界定。凡使用恒生银行（中国）有限公司提供的短信服务的，均应受下列条款和细则的规范。本条款及细则是本行的任何其它与账户/服务有关的条款和细则的补充。若本条款及细则与其它账户/服务的条款和细则有任何冲突或抵触，则就短信服务而言，应以本条款及细则为准。在使用恒生银行（中国）有限公司的短信服务（「服务」）前，客户务必阅读并充分理解本条款及细则。客户或任何被授权人士（就非个人客户而言）如使用服务，即构成客户已接受本条款及细则，客户及所有被授权人士均受本条款及细则的约束。1.定义及释义1.1在本条款及细则中，除文义需要不同的释义，否则：[本行]指恒生银行（中国）有限公司及其于中国成立的任何一家分行、支行及其它子公司以及其继承人及受让人；[客户]指以其名义于本行开立指定账户并由本行向其提供服务的任何个人、公司、个人独资企业、合伙企业、政府部门或其它组织或实体。如属个人，则包括其任何个人代表或合法继承人；如属公司，包括其合法继承人；如属个人独资企业则指该个人独资企业投资人；如属合伙企业，则指合伙企业中的现在或未来加入的合伙人；并且如属个人独资企业或合伙企业，也包括个人独资企业投资人或每位合伙人的任何个人代表及合法继承人；[中国]指中华人民共和国，但为此条款及细则的目的不包括香港特别行政区、澳门特别行政区及台湾地区；[被授权人士]指任何非个人客户所指定的有权使用短信服务的人士。[服务]指本行根据本条款及细则（尤其是第2条）随时提供的短信服务;[指定移动电话]指客户根据下列第3.1条规定所指定的、用以接收短信服务的号码的移动电话。1.2除非另有说明，否则本条款及细则所指的条文均指本条款及细则正文的条文。1.3本条款及细则各条文的标仅供参考，不能作为解释本条款及细则的依据。2.服务2.1本行有权随时制定所提供服务的范围。本行可随时增加、修订或缩减服务的范围，但应提前通知客户。2.2客户应根据本行不时指定的方式开通服务。客户根据服务接收的任何信息只供参考之用，不应作为任何有关事项的最终证据。2.3若就与服务有关或为服务而向本行提供的任何（包括客户指定移动电话）发生任何更改，客户应立即通知本行。2.4若客户指定移动电话或相关的电信服务无法接通或已被暂停，客户及有关被授权人士（如适用）必须立即通知本行。2.5若信息没有传送或延迟传送，或信息有任何错误或传送失败，除非该等情况是由于本行或任何经本行指定提供短信服务的电信公司的疏忽或故意不当行为所致，本行或该等电信公司均无须对此负责。特别是对于本行或任何该等电信公司无法合理控制的情况所产生的后果，包括但不限于客户的电信设备由于任何原因失灵而无法接收信息、设备或安装的任何通讯中断、机械故障、路径故障、功能故障、失灵、中断或错误，本行和任何该等电信公司均不承担任何责任。2.6本行可因任何原因暂停或终止服务而无须另行通知。该等原因包括但不限于数据无效、指定账户的关闭、有关的电信公司的网络或任何服务提供商的短信服务的故障、维护、更改、扩容及/或提升。对于该等暂停或终止，本行概不承担责任。2.7客户可随时依本行随时确定的形式向本行发出口头或面通知以终止服务，但本行也可酌情接受任何声称由客户或被授权人士（如适用）发出的口头通知，本行将无须对据此而采取的行动向客户负责。3.短信的发送3.1个人客户必须指定一个接收短信服务的移动电话号码。非个人客户必须就每类短信指定接受短信的一名或多名被授权人士及其移动电话号码。本行只会将短信向客户指定的号码发送。客户及被授权人士（如适用）使用的移动电话必须是能够接收短信服务的电信设备兼容件。3.2如属个人客户，短信服务适用于中国大陆地区和香港特别行政区注册的手机号码。如属非个人客户，短信服务仅适用于中国大陆地区注册的手机号码。3.3若任何短信出现不正常的情况，客户需尽可能地通知本行。3.4若客户删除本行所发送的短信，被删除的短信不再重发。3.5除本条款及细则另有约定，银行不会就银行产品/服务接受或执行客户通过短信向银行发出的任何指示。3.6本行会留存短信服务的记录，以备日后查询。4.安全4.1客户及有关被授权人士（如适用）必须负责移动电话的安全，必须采取一切合理的措施防止任何其他人读取任何秘密信息。4.2如果任何看来由本行通过短信服务发出的短信要求客户以短信的方式提供账户或密码情况，客户及有关被授权人士（如适用）绝对不能回复，因为本行绝不通过这种方式做出如此要求。4.3若指定的移动电话号码发生更改,或指定移动电话遗失、被窃或不再由客户及有关被授权人士（如适用）控制,或客户及有关被授权人士（如适用）与网络营运商的合约终止,客户必须尽快通知本行。4.4在客户使用短信服务的情况下，客户及有关被授权人士（如适用）应核对短信发信人的电话号码,以确保其真实性，且确实由本行发出。4.5若客户及有关被授权人士（如适用）携带指定移动电话离开中华人民共和国内地,应暂停SMS短信服务。若客户及有关被授权人士（如适用）携带指定移动电话离开中华人民共和国内地但并未暂停短信服务,客户及有关被授权人士（如适用）将被视作已授权本行、网络营运商及任何第三方为提供SMS短信服务而将客户及客户账户有关的资料,传送及储存于某些必要的国家或地域,以使短信CNXSMS2-R6(YX)2-712/18E能够传送到客户的指定移动电话。5.承认、保证及承诺5.1在本行的要求下，客户或有关被授权人士（如适用）须签署本行认为在提供服务方面属必需或适当的有关表格及/或文件，及提供本行认为在提供服务方面属必需或适当的有关资料及执行有关行为。5.2如客户没有遵守本条款及细则任何条款的规定，则对于任何与客户及客户账户相关信息的泄露，本行概不负责。5.3为短信服务提供支持的第三方并非本行的代理人,亦非本行的代表。本行与该等第三方之间并无任何合作、合伙、合营或其它关系。5.4如属个人客户，则短信服务仅供其单独及排他使用。如属非个人客户，则客户应根据本行规定的程序，指定本行准许的一人或多人使用短信服务。短信服务仅可由客户或被授权人士（如适用）使用，不得由任何其它人使用。5.5客户须负责采取适当措施，以随时监察及控制服务的使用、被授权人士的委任及更换（如适用）及指定账户，并采取适当安全措施以防止未经许可的人士使用服务或将服务用于未经许可的用途。5.6如非个人客户，客户保证其具有接受本条款及细则以及履行其在本条款及细则项下义务的全部权利和授权；其已采取或取得一切必要的公司内部或政府行动和批准，以接受本条款及细则、履行其义务和使用短信服务。客户进一步保证，上述接受、履行和使用均不会违反其组织文件或适用法律的任何条款或与之相冲突。5.7如客户的被授权人士为一人以上，则根据本条款及细则，则每位客户及其被授权人士的法律责任及义务为连带的。6.费用6.1客户须负担网络营运商及/或向您提供电信设备或该等设备服务的任何电信公司就短信服务收取的任何费用、收费或支出。6.2本行保留就使用和/或终止短信服务收取和更改费用的权利。本行应在其随时确定的任何费率生效前向客户发出合理的通知。如果客户在生效日期或其后继续维持或使用短信服务，则该等费率应对客户具有约束力。本行可按其规定的方式和时间向客户收取费用。7.法律责任7.1除非由于本行、本行职员或雇员的故意不当行为或重大过失所导致，本行概不就以下事项所导致的后果向与其有关的客户或任何被授权人士（如适用）或任何其他人士承担任何法律责任或义务：（一）若本行可证明已将短信已发送给客户，则对于客户由于没有收到准确的短信或根本没有收到短信所遭受的损失；（二）因任何理由而在发出短信时出现的任何干扰、中断、延误、损失、毁坏或其它故障；（三）与服务有关的任何机械故障、电力故障、失灵、干扰或设备或装置不足；（四）因网络运营商原因而造成的任何损失；（五）基于短信服务的性质，因使用短信服务导致客户的资料、指定的移动电话、电信设备或其他设备发生任何损失或损害。7.2在任何情况下，本行一律无须对客户就任何偶然、间接、特殊、关联性或惩罚性的损害负责，包括但不限于有关使用、收入、利润和利息方面的任何损失。客户承诺放弃就任何偶然、间接、特殊、关联性的或惩罚性的损害，包括但不限于有关使用、收入、利润或利息方面的任何损失，提出任何索赔请求。7.3除因本行、其职员及雇员的故意不当行为或重大过失直接导致的合理可预见损失及损害（如有）外，客户及任何被授权人士（如适用）须就赔偿本行、其职员及雇员因提供服务及／或履行、行使或维护本行在本条款及细则下赋予的权力及权利所导致的任何法律行动或诉讼而承受的一切法律责任、索偿、要求、损失、损害、赔偿、诉讼费、任何形式的费用及开支（包括但不限于按全额补偿基准支付的法律费用）承担连带责任。8..修订本行可随时修改本条款及细则和/或采取额外的条款和细则。本行向客户发出合理通知后，对本条款和细则的修改和/或增加即告生效。如果客户在变更生效之日或之后继续维持或使用本行服务，则该等变更即对其具有约束力。9.通知9.1所有送往客户在本行登记的联系地址或通过短信服务发送至客户的指定移动电话的信息,将被视为在本行发送时已被客户收到。如果本行认为向客户在本行登记的联系地址或客户的指定移动电话已不能被客户收到，本行可以全权酌定停止发送以后的信息。9.2本行可采用本行认为合适的和通讯方式向客户发出通知,包括但不限于直接邮寄材料、广告、在分行张贴告示、公示于恒生银行（中国）网站(www.hangseng.com.cn)、电子通讯方式，如电子邮件或通过短信服务等。10.可分割性本条款及细则的每项规定是可分割的，并且独立于其它规定。如果一项或多项规定在任何时候根据任何司法管辖区的法律在任何方面成为不合法、无效或不可强制执行，其它规定合法性、效力或可强制执行性不受影响。11.不弃权本行的作为、延迟或不作为均不影响其在本条款及细则项下的权利、权力和补救措施，也不影响对上述权利、权力或补救措施的任何一步行使。本条款或条件下的权利和补救措施是对法律规定的权利和补救措施的补充，并且不排除法律规定的权利和补救措施。12.不可抗力本行无须就因非本行合理控制范围内的任何情况或事件而未能提供服务而导致的任何损失、损害或其它后果负责。此等情形或事件包括但不限于任何通讯网络故障、罢工、停止服务或其它劳资纠纷、战争、暴动、内乱、恶意损坏、火灾、水灾、暴风雨等等。13.其它事项13.1本行可委任任何人士作为代理人（包括任何代收债务公司或律师），收取客户欠付本行的任何或所有债项，客户须负责本行就此等目的而发生的所有费用及开支。13.2本行将按照有关法律、本条款及细则以及本行其他相关条款及细则的规定，对有关客户或每位被授权人士的个人资料保密。客户或每位被授权人士承认及同意本行可根据随时发给客户的报表、通函、通知、章则或条款所载有关使用及披露个人资料的政策，CNXSMS2-R6(YX)3-712/18E使用及披露其个人资料。14.法律管辖及司法权管辖14.1本条款及细则及本条款及细则下的各方的权利和义务受中华人民共和国（“中国”）的法律管辖，并按其解释。14.2在本条款及细则的履行期间，凡因履行本条款及细则所发生的或与本条款及细则有关的一切这个争议、纠纷，各方可协商解决。协商不能解决时，任何一方可以依法向本行所在地有管辖权的法院起诉。客户接受该法院行使非专属司法管辖权，本行有权在任何其它拥有管辖权的法院提请解决相关争议和纠纷。在诉讼期间，本条款和细则不涉及争议部分的条款仍须履行。15.有效文本本条款及细则由中英文两种语言制定，具有相同法律效力，但如有任何歧义，概以中文版本为准。CNXSMS2-R6(YX)4-712/18ETermsandConditionsforSMSServicesTheTermsandConditionshereunderprovideanddefinetheobligationsofboththeCustomerandtheHangSengBank(China)LimitedundertheSMSServices.TheuseofSMSservicesmadeavailablebytheHangSengBank(China)LimitedshallatalltimebegovernedbythefollowingTermsandConditions.SuchothertermsandconditionsshallapplyasiftheywereexpresslyextendedtotheuseoftheServices.However,wherethereisanydiscrepancybetweentheseTermsandConditionsandsuchtermsandconditions,thesetermsandconditionsshallprevailforpurposesoftheSMSServices.TheCustomermustreadtheseTermsandConditionscarefullybeforeusingSMSServices(the“Services”).AnyuseoftheServicebytheCustomeroranyoftheAuthorisedPersons(Inrelationtonon-personalCustomers)shallconstituteacceptanceoftheseTermsandConditionsbytheCustomerandtheCustomerandallAuthorisedPersonsshallbeboundbytheseTermsandConditions.1.DefinitionsandInterpretation1.1.IntheseTermsandConditionsunlessthecontextotherwiserequires:“Bank”meansHangSengBank(China)LimitedactingthroughitsbranchesinMainlandChina,anditssuccessorsandassigns;“Customer”meansanynaturalperson,corporation,soleproprietorship,partnership,statutorybodyorauthorityinwhosenametheDesignatedAccountisopenedwiththeBank’sbranchesinMainlandChinatowhichtheBankprovidestheServicesand,inthecaseofanaturalpersonincludesanypersonalrepresentativeorlawfulsuccessorofsuchperson,inthecaseofasoleproprietorship,meansthesaleproprietorand,inthecaseofapartnership,meanseachofthepresentandfuturepartnersofthepartnership;andincludes,inthecaseofacorporation,itslawfulsuccessorand,inthecaseofasoleproprietorshipapartnership,anypersonalrepresentativeandlawfulsuccessorofthesoleproprietororeachpartner;“China”meansthePeople’sRepublicofChinawhichforthepurposeoftheseTermsandConditionsexcludestheHongKongSpecialAdministrativeRegion,TaiwanandtheMacauSpecialAdministrativeRegion.“AuthorisedPerson”meansanyAuthorisedSMSServicesUserofnon-personalCustomer.“Services”meanstheSMSServicesandfromtimetotimeprovidedbytheBanksubjecttotheseTermsandConditionsandmoreparticularlydescribedinClause2.“DesignatedMobilePhone”meanscustomer’smobilephonewiththenumbernominatedbycustomerforreceivingtheSMSunder3.1below.“telecommunicationscompany”referstothecompaniesthatprovideserviceoftelephoneandmobilephoneunderthesetermsandconditions.1.2Unlessotherwisestated,referencetoClausemeanstheclausesoftheseTermsandConditions.1.3ClauseheadingsshallbeignoresintheinterpretationoftheseTermsandConditions.2.TheServices2.1TheBankhastherighttodetermineformtimetotimethescopeoftheServicestobemadeavailableandtheBankmayexpand,modifyorreducethescopeoftheServices,butwillgivenoticeinadvance.2.2TheCustomershallapplyfortheServicesinthemannerastheBankmayfromtimetotimespecify.TheCustomeracknowledgeanyinformationreceivedundertheServicesisforinformationonly,andshallnotbetakenasconclusiveevidenceofthemattertowhichitrelates.2.3TheCustomershallpromptlynotifytheBankofanychangestoinformation/documentsprovidedtotheBankrelatedtoorforthepurposesoftheServicesincludingthedetailsoftheCustomerdesignatedmobilephoneandthetelecommunicationscompanyprovidingorservicingit.2.4TheCustomerandAuthorisedPerson(whereapplicable)shallmustnotifytheBankimmediatelyuponthedisconnectionorsuspensionofthedesignatedmobilephoneorrelatingtelecommunicationsservice.2.5NeithertheBanknoranyofthetelecommunicationscompanieswhichmaybedesignatedbytheBankforthepurposesofprovidingtheServiceswillassumeanyliabilityorresponsibilityforanyfailureordelayintransmittinginformationtotheCustomeroranyerrororfailureinsuchinformationunlessthisresultsfromnegligenceorwillfuldefaultonourpartorsuchtelecommunicationscompanies.Inparticular,neithertheBanknoranysuchtelecommunicationscompaniesshallassumeanyliabilityorresponsibilityfortheconsequencesarisingfromanycausebeyondouroritsreasonablecontrolincludingwithoutlimitationfailureoftheCustomer’stelecommunicationsequipmenttoreceiveinformationforwhateverreason,anytelecommunicationsbreakdown,mechanicalfailure,pathfailure,malfunction,breakdown,interruptionoraccuracyofequipmentorinstallation.2.6TheServicesmaywithoutnoticetotheCustomerbesuspendedorterminatedforanyreasonincludingwithoutlimitationinvaliddata;closureofrelatedaccount(s);breakdown,maintenance,modification,expansionand/orenhancementworkcausedorinitiatedbythetelecommunicationscompany(ies)concernedinrelationtotheirnetworkorbyanyserviceproviderinrespectoftheServices.TheBankwillnotassumeanyliabilitiesorresponsibilitiesforanysuchsuspensionortermination.2.7TheCustomermayterminatetheuseoftheServicesatanytimebygivingtotheBankanoralorwrittennoticeinsuchformastheBankmayprescribefromtimetotimeprovidedthattheBankmayatitsdiscretionactonanyoralnoticepurportedlygivenbytheCustomerandanyactionsotakenbytheBankshallnotrenderitliabletotheCustomer.3.SendingofSMS3.1ThepersonalCustomermaynominatethenumberofonemobilephoneonwhichtheCustomerwillreceivetheSMS.Thenon-personalCustomermaynominateoneorseveralAuthorisedPersonsandtheirmobilephonenumbersonwhichAuthorisedPersonswillreceivedesignatedtypeofSMS.TheBankwillonlysendSMStothenumber(s)designatedbytheCustomer.ThemobilephoneoftheCustomerandAuthorisedPerson(s)mustbeacompatiblepieceoftelecommunicationsequipmentcapableofreceivingsuchSMS.3.2InthecaseofapersonalCustomer,ServicesareappliedtomobilephonenumberregisteredinChinaandHongKongSAR.Inthecaseofanon-personalCustomer,ServicesareonlyappliedtomobilephonenumberregisteredinChina.CNXSMS2-R6(YX)5-712/18E3.3TheCustomershallinformtheBankassoonaspossibleifanyoftheSMSmessagesappeartobeirregular.3.4IftheCustomerdeletestheSMSmessageswhichtheBankhassenttotheCustomertheycannotbesentagain.3.5ExceptasotherwiseprovidedintheseTermsandConditions,theBankshallnotacceptoractonanyCustomerInstructionrelatingtobankingproducts/servicesgiventotheBankbySMS.3.6ThebankwillkeeptheSMSrecordforfeatureenquiry.4.Security4.1TheCustomerandAuthorisedPerson(whereapplicable)isresponsibleforthesecurityofthedesignatedmobilephoneandmusttakeallreasonableprecautionstopreventanyoneelsefromaccessinganyconfidentialinformation.4.2TheCustomerandAuthorisedPerson(whereapplicable)shouldneverrespondtoarequestpurportedlyfromtheBankviatheServicestoprovidetheCustomer’saccountorsecuritydetailsbySMSmessageastheBankwillnevermakesucharequest.4.3TheCustomerandAuthorisedPerson(whereapplicable)mustinformtheBankassoonaspossibleifnominatedmobilephonenumberchangesorifdesignatedmobilephoneislost,stolenornolongerundercontrolorifcontractwiththenetworkoperatorends.4.4TheCustomerandAuthorisedPerson(whereapplicable)shouldcheckthetelephone/mobilenumberofthesenderofSMSmessageunderSMSServicetoensurethattheyaregenuineandsentbytheBank.4.5TheCustomerandAuthorisedPerson(whereapplicable)shouldsuspendtheSMSServiceiftheCustomerandAuthorisedPerson(whereapplicable)aretakingdesignatedmobilephoneoutsideChina.IftheCustomerandAuthorisedPerson(whereapplicable)shouldtakeyourdesignatedmobilephoneoutsideChinawithoutsuspendingtheSMSAlertServiceyoushallbedeemedtoauthorisetheBank,thenetworkoperatorsandanythirdpartytowhominformationaboutCustomerandCustomer’saccounthasbeenpassedfortheprovisionoftheSMSServicetotransmitsuchinformationandstoreinformationinsuchcountriesorterritoriesasarenecessarytosendSMStodesignatedmobilephone.5.Acknowledgements,WarrantiesandUndertaking5.1TheCustomerandAuthorisedPerson(whereapplicable)attherequestoftheBankexecutessuchformsand/ordocuments,providesuchinformationandperformsuchactsastheBankmayconsidernecessaryorexpedientinconnectionwiththeprovisionoftheServicesandtheperformance,exercise.5.2TheBankwillnotbeliableforanydisclosureofconfidentialinformationwhenCustomerhasnotcompliedwiththeprovisionsofanyclauseinthistermsandconditions.5.3ThethirdpartieswhosupporttheServicesareneitheragenciesoftheBanknorrepresentingtheBank.Thereisnoco-operation,partnership,jointventureorotherrelationshipbetweenanythirdpartieswiththeBank.5.4InthecaseofapersonalCustomer,theServicesareforhissoleandexclusiveuse.Inthecaseofanon-personalCustomer,theCustomershallnominate,accordingtosuchproceduresastheBankmayprescribe,oneormoreindividual(s)asshallbepermittedbytheBanktousetheServicesandtheServicesshallbeusedbytheCustomerorAuthorisedPersonandnotanyotherperson.5.5ItistheCustomer’sresponsibilitytotakeappropriatemeasurestomonitorandcontroltheuseoftheServicesfromtimetotime,theappointmentandchangeoftheAuthorisedPersons(whereapplicable),andtheDesignatedAccounts,andtoadoptpropersafeguardsagainsttheServicesbeingusedbyunauthorisedpersonsorforunauthorisedpurposes.5.6Inthecaseofanon-personalCustomer,theCustomerwarrantsthatithasfullpowerandauthoritytoaccepttheseTermsandConditionsandperformitsobligationshereunderandthatallnecessarycorporateoradministrativeactionhasbeentakentoauthoriseacceptanceoftheseTermsandConditions,performanceofitsobligationsanduseoftheServices.TheCustomerfurtherwarrantsthatsuchacceptance,performanceanduseshallnotcontraveneorconflictwithanyprovisionofitsconstitutionaldocuments.5.7WherethecustomerdesignatesmorethanonepersonasitsAuthorisedpersons,thenundertheseTermsandConditions,theliabilityandobligationsofeachCustomeranditsAuthorisedpersonsarejointandseveral.6.Fees6.1Customershallbearanyfees,chargesorexpenseswhichmaybeimposedbythenetworkoperatorand/oranytelecommunicationscompanyprovidingorservicingtelecommunicationsequipmentinconnectionwiththeServices.6.2TheBankreservestherighttochargefeesinrelationtotheuseand/orterminationoftheServicesandtorevisesuchfees.TheBankshalldetermineandgivereasonablenoticetotheCustomeroftherateofanyfeefromtimetotimebeforetheybecomeeffectivewhichshallbebindingontheCustomeriftheCustomercontinuestomaintainorusetheServicesonoraftertheeffectivedate.FeesmaybecollectedfromtheCustomerinsuchmannerandatsuchintervalsastheBankmayspecify.7.RestrictionofLiabilities7.1UnlessduetothegrossnegligenceorwillfuldefaultoftheBankoritsofficersoremployeesandonlytotheextentofdirectandreasonablyforeseeablelossanddamage(ifany)arisingdirectlyandsolelytherefromortheamountoftherelevantTransaction(whicheverisless),theBankdoesnotassumeanyliabilityorresponsibilitytotheCustomeror,incaseofanon-personaCustomeranyAuthorisedpersonoranyotherpersonfortheconsequencesarisingfromorinconnectionwith:-(a)IfthebankcanshowthattheSMSmessageweresenttoCustomer,theBankhavenoliabilitytoCustomerifCustomersufferlossesduetotheSMSmessagenotbeingreceivedaccuratelyoratall;(b)Anyinterruption,suspension,delay,loss,mutilationorotherfailureintheSMSmessaginghowsoevercaused;(c)Anymechanicalfailure,powerfailure,malfunction,orinstallationinconnectionwiththeServices;(d)Anylossescausedbynetworkserviceoperators;(e)DuetothenatureoftheService,theBankwillnotberesponsibleforanylossesordamagescausedbyCustomer’sdata,designatedmobilephone,telecommunicationsequipmentorotherequipmentcausedbyCustomer’suseoftheService.7.2.InnoeventshalltheBankbeliabletotheCustomeror,inthecaseofanon-personalCustomer,anyAuthorisedPersonoranyotherpersonCNXSMS2-R6(YX)6-712/18Eforanyincidental,indirect,special,consequentialorexemplarydamagesincluding,withoutlimitationanylossofuse,revenue,profitsorsavings.TheCustomeror,inthecaseofanon-personalcustomer,anyAuthorisedPersonwaivesanyclaimforanyincidental,indirect,special,consequentialorexemplarydamagesincluding,withoutlimitation,anylossofuse,revenue,profitsorsavings7.3TheCustomerand,whereapplicable,eachAuthorisedPersonshalljointlyandseverallyindemnifytheBankanditsofficersandemployeesagainstallliabilities,claims,demand,losses,damages,costs,chargesandexpensesofanykind(including,withoutlimitation,legalfeesonafullindemnitybasis)whichmaybeincurredbyanyofthemandatactionsorproceedingswhichmaybebroughtbyoragainstanyoftheminconnectionwiththeprovisionoftheServicesortheperformance.ExerciseorpresentationoftheBank’sobligations,powersandrightundertheseTermsandConditionsunlessduetothegrossnegligenceorwillfuldefaultoftheBankoranyofitsofficersoremployeesandonlytotheextentofdirectandreasonablyforeseeablelossanddamage(ifany)arisingdirectlyandsolelytherefrom.8.AmendmentsTheBankmayrevisethesetermsandconditionsand/forintroduceadditionaltermsandconditionsatanytimeandfromtimetotime.Anyrevisionand/oradditiontotheseTermsandConditionsshallbecomeeffectivesubjecttoreasonablenoticegivenbytheBanktotheCustomer,andshallbebindingontheCustomer(whereapplicableiftheycontinuetomaintainorusetheServicesaftertheeffectivedateofvariation).9.Notice9.1AllcommunicationssenttothecontactdetailsregisteredbytheCustomerwiththeBankorviatheServicetoCustomer’sdesignatedmobilephoneshallbedeemedtobedeliveredtotheCustomeratthetimewhenthecommunicationwassentbytheBank.IfintheBank’sopinionthecommunicationssentfurthertothedetailsregisteredwiththeBankortoCustomer’sdesignatedmobilephonehavefailedtoreachtheCustomer,wemayinoursolediscretionstopsendingfurthercommunications.9.2AnynoticefromtheBanktotheCustomermaybemadeinsuchmannerandbysuchmeansofcommunicationastheBankshalldeemfit,including,withoutlimitation,useofdirectmailingmaterial,advertisement,branchdisplay,publicityonourofficialwebsite(www.hangseng.com.cn),electroniccommunicationssuchase-mailorviatheServiceetc..10.SeverabilityEachoftheprovisionsoftheseTermsandConditionsisseverableanddistinctfromtheothersand,ifatanytimeoneormoreofsuchprovisionsisorbecomesillegal,invalidorunenforceableinanyrespectunderthelawsofanyjurisdiction,thelegality,validityorenforceabilityoftheremainingprovisionsshallnotbeaffectedinanyway.11.WaiverNoact,delayoromissionbytheBankshallaffectitsrights,powersandremediesundertheseTermsandConditionsoranyfurtherorotherexerciseofsuchrightspowersorremedies.TherightsandremediesundertheseTermsandConditionsarecumulativeandnotexclusiveoftherightsandremediesprovidedbylaw.12.ForceMajeureTheBankshallnotbeliableforanylosses,damagesorotherconsequencesarisingfromitsfailuretoprovidetheServicesduetoanycircumstancesoreventsbeyondthereasonablecontroloftheBankincluding,withoutlimitation,failureofanycommunicationnetwork,strikes,lock-outsorotherindustrialdisputes,war,riot,civilcommotion,maliciousdamage,fire,flood,storm,etc…CNXSMS2-R6(YX)7-712/18E13.Miscellaneous13.1TheBankmayappointanypersonasitsagent(includinganydebtcollectionagencyorsolicitor)tocollectanyorallindebtednessowedbytheCustomertotheBankandtheCustomershallberesponsibleforallcostsandexpenseswhichmaybeincurredbytheBankforthatpurposeoneachoccasion.13.2TheBankwillkeepthepersonaldaterelatingtotheCustomerandAuthorisedpersonconfidentialasmandatesbytheapplicablelawsortheseTermsandConditionsoftheBank.TheCustomerandeachauthorisedpersonacknowledgeandagreethatallpersonaldatarelatingtothemmaybeusedanddisclosedforsuchpurposeandtosuchpersonsinaccordancewiththeBank’sgeneralpoliciesonuseanddisclosureofpersonaldataassetoutinstatements,circulatesnoticesorTermsandConditions.14.GoverningLawandJurisdiction14.1TheseTermsandConditionsandtherightsandobligationsofthePartiesunderthisTermsandConditionsshallbegovernedbyandinterpretedaccordingtothelawsofPRC.14.2DuringtheperiodoftheseTermsandConditions,alldisputes,conflictsinrelationtotheimplementationoftheseTermsandConditionsorinrelationtotheseTermsandConditionsshallberesolvedbynegotiation.Ifitisimpossibletoreso