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Sheet1 Item StronglyAgree Agree Neutral Disagree StronglyDisagree Storelocationsareconvenient 46% 24% 16% 13% 1% Storehoursareconvenient 15% 13% 35% 30% 7% Storesarewell-maintained 14% 7% 24% 37% 18% Youareeasytoreachbyphone 9% 25% 24% 17% 25% Ilikeyourwebsite 19% 21% 5% 12% 43% Employeesarefriendly 25% 19% 18% 12% 26% Employeesarehelpful 5% 13% 28% 35% 19% Employeeareknowledgeable 40% 20% 22% 12% 6% Pricingiscompetitive 27% 27% 15% 20% 11% Youhaveagoodselectionofproducts 15% 27% 17% 29% 12% IlikeyourTVads 3% 25% 29% 21% 22% Yousellqualityproducts 29% 36% 12% 17% 6% Overall,Iamsatisfied 20% 22% 13% 33% 12% Iwouldrecommendyourcompany 24% 33% 16% 17% 10%Sheet1 StorelocationsareconvenientAnnualCustomerSurveyResults