商务英语之关于打电话

商务英语之关于打电话 电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题，如果 能通过电话方式解决，那便是最快捷、最有效率的。 Basic Expressions 1. This is Dajiang Food Store. How may I help you? 这里是大江食品店。请问我怎样能帮到你呢, 2. Could you put me through to the toy department? 请帮我接玩具部好吗, d like to order 3 cases of beer. 3. I’ 我打算订购三箱啤酒。 4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900. 我叫托尼?史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。 5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included. 您订的请汇款一千五百元过来，邮资包括在内。 6. Hold on a moment please. 请稍等。 7. I’ll see if she is in. 我去看看她有没有在。 8. I am afraid she is out at the moment. 对不起，她这会出去了。 9. I’ll be pleased to if I can. 如果能的话，我很高兴。 10. Extension 121, please. Sorry, the line is busy. 请接121号分机。 对不起，线路忙。 11. Could I speak to Mr. Johnson, please? Sorry, there is no one by the name of Johnson here. 我可以和约翰逊先生通话吗, 对不起，这里没人叫约翰逊。 12. Could you hold on a minute? I’ll get him for you. Certainly. Thanks. 稍等，我帮你去叫他。 行，谢谢。 13. Mr. Smith is tied up at the moment. OK. I’ll call again later. 史密斯先生现在脱不开身。 好的，我回头再打电话过来。 14. I am sorry I wasn’t in when you called. That’s all right. 很抱歉你来电话时我不在。 没关系。 15. Operator, we were cut off. Could you reconnect me, please? Just a moment, please. 接线员，电话断了。可以替我重新接通吗, 请稍等片刻。 16. Do you follow me? Yes, please go on. 打电话 听懂我的话了吗, 听懂了，请接着谈。 本文来自美联英语