中国移动广东公司彩铃平台铃音盒业务规范

中国移动广东公司彩铃平台铃音盒业务规范 (V1.2) 编制历史 版本号 更新时间 主要内容或重大修改 修订者 1.0 2007-1-21 新版本 王旺兴 1.1 2007-2-2 对铃音盒的修改进行了补充和修订 王旺兴 1.2 2007-12-28 新增:1)合作营销音乐盒审批规范; 王旺兴 2)音乐盒批量开通规范; 3)隐藏铃音盒数量限制。 删除:每个用户只能订购同一SP一个音 乐盒的规定。 use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of 为了规范广东省彩铃平台铃音盒的制作、上线、推广和订购等工作～更好地促进铃音盒业务在本省的发展～根据中国移动通信集团《彩铃业务业务规范》,请见附件,的相关规定～特制定本业务规范: 一、铃音盒业务定义 铃音盒业务,对外称音乐盒,是指将多个回铃音打包成一个铃音盒提供给客户～客户定购后可以用来进行各项设臵～播放时对该铃音盒中的铃音进行轮流播放。 二、彩铃业务规范中关于铃音盒的规定 《彩铃业务业务规范V3.0.0》中规定:多个彩铃打包形成一个铃音盒～提供该铃音盒的SP定期,每月,对音乐盒进行更新～客户定购后可以用来进行各项设臵～铃音盒按照一首铃音计算～记入个人铃音库～设臵过程中～铃音盒不可再分～铃音盒的定购、设臵等同于一首铃音的定购、设臵。客户可选择对该铃音盒的铃音进行随机播放或轮播,广东省暂只提供轮播功能,。各省移动公司可根据市场情况确定铃音盒中铃音的数目～但不应无限制。 三、广东公司关于铃音盒业务的补充规范 ,一,铃音盒的制作 铃音盒由SP负责制作～暂时每个SP在同一时间可发布1个铃音盒供用户使用～每个铃音盒包含的彩铃数量需在？，,,首之间。 铃音盒制作的具体要求为: ,、对没有铃音盒的SP～可通过彩铃系统SP界面申请新增铃音盒～铃音盒中的所有铃音必须完全符合目前关于铃音审核的要求～铃use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of 音盒的名称应该与盒内的回铃音内容基本保持一致。 2、已经开通铃音盒产品的SP～不得在原铃音盒删除前申请新的铃音盒～可通过对铃音盒修改的形式更新。 3、提交铃音盒时～要在铃音盒描述中简单介绍铃音盒的特色及内容。 ,二,铃音盒的定价 铃音盒实行按月收费的模式～价格由SP在指导价格范围内,1,5元/月,自主确定～移动公司对铃音盒的价格有指导权。铃音盒不参与竞价。 ,三,铃音盒的铃音内容更新维护 铃音盒的常规更新维护在每月前三个工作日内完成。SP需在月末前三个工作日完成下月新铃音的上传工作～合作服务室每月前三个工作日完成铃音盒更新审批。 铃音盒更新时需更换盒中的所有铃音～且使用过一次的铃音在6个月以内不得重复使用,需要系统开发相关限制功能,。 铃音盒在每月更新时～铃音盒名称、歌曲数量、价格等重要信息不得改变～如需改变～则适用“铃音盒更改”的相关规定。 SP如不及时进行铃音盒的更新并被客户有理投诉2次或以上～将取消该SP开展铃音盒业务的资格。 ,四,铃音盒的更改 每月25日前～SP可提出对自有的铃音盒进行更改～更改的内容包括:铃音盒名称、歌曲数量、价格三项中的一项或几项。 use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of 铃音盒更改的流程为:SP向合作服务室提出更改申请～需写一份书面的函加盖公章交到合作服务中心～写清楚变更的原因及变更内容～同时提交新音乐盒内容和审批资料——合作服务室审核新音乐盒是否符合本规范的要求——如符合要求～则在每月月初音乐盒更新期间～对原有音乐盒进行隐藏,可提交运营室协助,～并上线新音乐盒。 音乐盒更改后～为避免使用原音乐盒的用户的投诉～SP必须对原音乐盒,已隐藏,更新维护6个月以上～否则如被客户有理投诉2次或以上～将取消该SP开展音乐盒业务的资格。 每个SP隐藏的铃音盒数量不能超过2个～如超过2个～超过部分必须下线。SP可选择哪些音乐盒下线～如不选择～则合作服务中心可任意挑选下线。 ,五,铃音盒的审批、上线和排名 铃音盒的上线与单首铃音的上线流程保持一致～铃音盒审批的标准主要包括:,1,铃音盒内的铃音内容是否符合现有规定,,2,铃音盒内的铃音内容是否与铃音盒名称基本一致,,3,铃音盒的价格是否符合规定。 彩铃铃音盒由合作服务室负责审批～普通音乐盒审批周期为每,周,次。SP对特殊营销活动临时提出的音乐盒更新内容～经合作服务室审核后～可在提出需求后,个工作日内完成审批～但每家SP每月的临时更新需求不超过,次。 铃音盒的排名:按定购量由系统自动进行排名,相关功能需要开发,。 use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of ,六,铃音盒的试听、订购和退订 方式一:登录广东移动彩铃网站,gd.12530.com,～点击进入“音乐盒”栏目～即可进行铃音盒的查询、试听和订购。用户如需要退订铃音盒～只需在“彩铃管理,我的音乐盒”选定需退订的铃音盒并点击删除即可。退订后从下月开始不再收取月租费。 方式二:以短信的方式进行铃音盒的订购和退订。 方式三,需要开发,:以12530IVR的方式进行铃音盒的试听、订购和退订。 ,七,铃音盒的计费 铃音盒采用按月收费模式～用户一旦成功订购铃音盒～则从定购当月至取消前,包括取消当月,每月均通过IOD话单扣取铃音盒月信息费,用户取消铃音盒后～从下一自然月开始停止收取该铃音盒月信息费,用户同时订购多个铃音盒～将按照实际定购量收取多个铃音盒包月费用。 五、合作营销音乐盒审批规范 SP因与省公司或市公司合作营销的需要～可以申请临时增加音乐盒。 省公司合作营销音乐盒审核流程:SP提出营销-数据业务中心运营管理室评估后～以部门工单方式提出需求,注明有效期,-合作服务室审核上线-活动结束后音乐盒下线。 市公司合作营销音乐盒审核流程:市公司公文提出申请,注明有效期,-数据业务中心运营室审批通过-合作服务室审核上线-活动use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of 结束后下线。 合作营销音乐盒在营销活动结束后即下线～将取消与客户的订购关系～同时不再扣费。 六、音乐盒批量开通规范 在征得用户同意的前提下～市公司可申请为用户批量开通音乐盒～相关流程如下:市公司提出申请,1000个以下以邮件形式～1000个及以上以公文形式,-数据业务中心运营管理室审核-后台批量开通。 市公司提出音乐盒批量开通申请时～必须同时提供相关的营销方案。后台批量开通音乐盒成功后～将设臵为用户的默认播放彩铃。 七、附则 本规范从发布之日起开始实施。 本规范由中国移动通信集团广东有限公司数据业务中心负责解释。 use it as a basis for project acceptance and handover project completion final accounts, if the employer, the design proposed engineering changes, resulting in rework, downtime, material waste, and so on, we give economic visa units out into the field, economic damage check. Signature recognition, Visa records in the hands of the economy and budget staff, as a basis for project completion final accounts of the original information. Engineering change documents are important components of technical documentation management, engineering and technical management and even an important part of the overall project management. Nineth section, and engineering meeting system assigned project head participate in owners and total contracting people recruiting of engineering meeting, understand engineering command on engineering specific progress, and requirements, situation, coordination solution engineering implementation process in the appeared of problem, coordination I company and the construction units Zhijian of construction progress, informed I company in implementation process in the appeared of technology problem, and quality problem and solution and the rectification of method, and means and completed of date. Formation meeting and at each meeting record-keeping system reporting to the company in a timely manner and through the construction of grass-roots teams. Tenth section, and construction technology low-down we by technology chief engineer is responsible for implementation related sector and the personnel, technology low-down work of purpose has two aspects: a is to clear by bear construction task of