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老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!)

2018-08-02 5页 doc 23KB 19阅读

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老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!)老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!) 老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!) Boss Pro pass: doing business to make money! Every time I see customers highly in our conversation, I feel very warm, I really appreciate the bu...
老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!)
老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!) 老板亲传这样做生意才赚钱!(Boss Pro pass doing business to make money!) Boss Pro pass: doing business to make money! Every time I see customers highly in our conversation, I feel very warm, I really appreciate the business, such as life, to care, I have really got, must also be a good return. Every time I see customers highly in our conversation, I feel very warm, I really appreciate the business, such as life, to care, I have really got, must also be a good return. Through such cases, I summed up the following points for your reference: 1., supply must ensure that the best, do not try to deceive customers, do not understand the goods, not to deceive themselves. (of course, the location of each store is different), especially the imitation goods, many seem almost the same, but the actual use of a long time, you can feel the difference. Our cooperation is recognized as Guangzhou's most powerful manufacturers, one of the best quality, the price compared to those look like but not the same level of real materials, the cost price is relatively high, because customers don't demand or want some more profits or even go to the market for the goods some other goods instead of. This business is only once, not long. (I have encountered such choices, but eventually adhere to the principles, and prove my insistence is right, have the opportunity to slowly and share) 2., the details of the service must be done in place. Perhaps I myself do this training, but also as an advantage, in many details, I also do my best to train all of our customer service staff, with customers at any time to maintain the most intimate communication. For customers to buy things, a sense of security but also to buy, so any situation we have to respect the wishes of the customer, timely communication, customer don't presume to advocate, don't go to the customer for the psychological hypothesis. Do guests unexpected value for money service. Especially through bank transfer customers, receive payment and delivery, must inform the customer at the first time. Maximize the customer's enjoyment and peace of mind. 3. keep the same service as ever Do a good service is not difficult, the most difficult is to persevere, especially for the cooperation of many old customers, polite and inform the process step is still less, with customers when chatting freely, but the face of each transaction must be treated in the same way as the first customer. Don't throw away the principles that you should follow because you know well. 4. don't give customers make empty promises Explain to the customer when consulting the patient seeking truth from facts, don't pay too much in order to make the customer more pompous, not meaningless promises, such as ready to return, (except of course have this service), when finally customers really want to retire, in such a reason that responsibility I think, every sincere buyers to buy things not to retreat, for both sides, are energy and financial losses, so make the most sincere communication from the beginning. Another shipment must have special unpacking inspection, replacement and other to avoid some unnecessary trouble. Five Always pay attention to customer receipt, the receipt of timely understanding of customer feedback, for those who need more bank remittance to this point, do not think the money anyway to account can matter, anyway, no difference in customer threat evaluation. What I want to say here is that the real service starts after the customer pays the full amount of the transaction. Therefore, this is also the real reason why many guests are relieved of the bank remittance at many times in our shop. Six Handle customer complaints in time. I don't think every shop can do that. One hundred percent of the customers agree that they are satisfied. Some customers sometimes encounter a small misunderstanding and criticism, or encounter some difficult buyers, although everyone was very depressed, but we ourselves must put a good attitude, don't a stomach grievances, I thought: This is how the customer so annoying, like this so difficult. Don't think so, because when you have this emotion, you don't feel like passing it on to your customers, She can feel it. So for our customer service requirement is met, when the customer's objection must be the first time in a calm mood, must think this is a very good customer, but in some areas there are still some problems not clear, does not solve the problem (which is often talked about our psychological induction training process no, in) having a negative attitude, like before buying and guests happy to communicate, can not do the problems raised by customers, also let customers know our difficulties, and mutual consultation. So down, again difficult for customers can become friends. Of course, to maintain 100 percent praise, I am glad that, did not encounter the so-called professional bad division teacher. Seven Another point is unified and standardized management. Of course, in addition to the maximum to customers preferential, for the old customers to give other appropriate feedback, although the value is on the one hand, but to reflect the importance of the old customers. And wholesale clients, regularly arranged some hot and new customers to inform, worry and effort, each customer order, no matter which follow up customer service, must be the first time for the good order settlement amount, how much of the balance, so that customers at a glance. Keep detailed records of customer orders, so that customers are always ready to make inquiries. Li Xiang: it's better to start an undertaking with employment" Next: pioneering three treasures: will be a man, self-confidence, decision-making power Female teachers take 15 days to make total wealth express 500 thousand do business to understand the psychology of beauty salons Advisory reception problems on the corrections to front small amplitude slowly correction Seven tips for doing your own boss, do business, and make customers feel sincere, how to do a good job in the clothing business? How to be a successful salesman? Capital rookie pass: how to share? 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