021、行李车

021、行李车 西奇威仕顿酒店 XiQi West Hydden Hotel 政 策 及 程 序 Policies & Procedures 部门:前厅部/礼宾部 文号:CO--021 页数 : 2 Dept. Initiated:FO/Concierge Ref. No.:CO--021 Page : 1 of 2 日期 : 主题 : 行李车 Subject:Luggage trolley Date : 批准: Approved by: 部门经理,总监Dept.Head 总经理 General Manager 生效日期 Effective Date 政 策 Policy: 目 的 Purpose: Luggage trolleys must be kept clean and tidy at all times and easily accessible. 行李车必须随时排列整齐并且摆放在便于取到的地方。 Procedures: 步 骤 1. Easy access to clean and functional luggage trolleys must be maintained at all times. 必须随时保持行李车的清洁与性能。 2. Hand trolleys and bird-cage trolleys must be kept in their specified areas in the lobby. These areas have been chosen as they offer easy access without being too conspicuous to guests. 手推式与鸟笼式行李车必须放在大堂内指定的特殊位置,这些位置对于行李 员来说便于 提取，对于客人来说没有影响。 3. Trolleys must be checked for cleanliness and wiped free of fingerprints and other marks every night shift. The Housekeeping will do a thorough clean of trolleys on a rotating basis, as needed. Concierge is responsible for taking the trolleys to maintenance for cleaning as per the schedule. 夜班行李员负责对行李车的清洁程度进行检查并清除行李车上的手印与其 他痕迹。如果 需要，管家部将定期对行李车进行清洁。礼宾部也将定期对行李车进行清洁维护。 4. When loading luggage onto the trolleys, ensure that the larger and sturdier bags are loaded at the bottom with the smaller, lighter bags on the top. 当把行李放在行李车时，要遵循大不压小，重不压轻的原则。 西奇威仕顿酒店 XiQi West Hydden Hotel 部门:前厅部/礼宾部 文号:CO--021 页数 : 2 Dept. Initiated:FO/Concierge Ref. No.:CO--021 Page : 2 of 2 日期 : 主题 : 行李车 Subject:Luggage trolley Date : 5. Use the bird cage trolleys if you need to hang items for transporting (e.g. suit-packs or heavy coats) or for transporting items that require a flat base (e.g. computer equipment, wedding cakes, etc). 当搬运需要悬挂的物品，如西装、较重的服饰等;或搬运需要平稳摆放的物品，如电脑 设备、结婚蛋糕等，应使用鸟笼式行李车。