不同类型顾客所采用的应对技巧

不同类型顾客所采用的应对技巧 阅读次数:289 发布日期:2012-12-4 16:16:00 1、走马观花型的顾客 顾客心态:作为参考、收集资料、消磨时间、怕被强行推销。 应对技巧:先将位置稍微移开、建立好的沟通氛围、制造交谈的机会 2、沉默寡言型的顾客 顾客心态:有表现欲、想找人商量、喜欢与人商量。 顾客心态:先制造出轻松的氛围、发现顾客的喜好、针对顾客有兴趣 的商品进行推销。 3、转身就跑得顾客 顾客心态:曾被强迫推销过容易产生压迫感，价格比预算高、想仔细考虑。 应对技巧:问些容易回答的问题、保持一定距离，制造柔和温馨的气氛。 4、长时间呆在店里不走的顾客 顾客心态:打发时间、购物慎重、想了解商品、属于同行。 应对技巧:不可面露厌烦神态、告知商品的情况与趋势 5、一直与导购员攀谈的顾客 顾客心态:有表现欲、想找人商量、喜欢与人商量 应对技巧:巧妙的避开顾客、将话题放在商品上、不可面露厌烦神态 6、不理不睬型顾客 顾客心态:怕被强迫推销、想自由选购、自以为是。 应对技巧:等待时机接近、借着介绍商品，拉近距离、以沉着、自信的态度博取信赖。 7、碟碟不休的顾客 顾客心态:自恃过高、商品知识充足、不想被导购员看轻 应对技巧:充实自己的商品知识、要尊重顾客 8、商品知识丰富的顾客 顾客心态:想宣扬自己的商品知识、想试探导购员的商品知识、想找自己生活形态吻合的商品、想找投缘的导购员。 应对技巧:先洗耳恭听、并给予赞同的微笑、自我充实商品知识、了解适合顾客的需求进行商品推荐。 9、自恃过高型的顾客 顾客心态:本位注意强、不信任导购员、怕被强迫推销、导购员的说明不和要求。 应对技巧:尊重顾客的意见、设法唤起共鸣、表示请顾客慢慢挑选。 10、表示“就只有这些”的顾客 顾客心态:找不到想要的、尚未确定要买什么、在与其他店进行比较、只看不想买。 应对技巧:表明自己愿成为对方商谈的对象的态度、积极找出对方真正的需求。 11、表示“根本没什么好的嘛”的顾客 顾客心态:想引起导购员的注意、只看不买、打发时间、眼光好、格嗲调高 应对技巧:了解顾客的意见、给予诚挚的服务。 12、次毛求疵型的顾客 顾客心态:喜欢挑毛病、曾有不愉快的购物经验、自信商品知识丰富。 应对技巧:不必太在意顾客的谈话、针对顾客谈的内容，对症下药。 13、喜欢拿别家商品比较的顾客 顾客心态:希望能买到更好的商品、不喜欢太冲动的购买，想试探导购员的能力。 应对技巧:强调商品的差异性，挑选合乎顾客需求的商品、很有自信地加以推荐。 14、只问价格而不买的顾客 顾客心态:以杀假为乐、斤斤计较、与预算不合、商品有瑕疵。 应对技巧:提供折扣以外的服务、在顾客预算范围内提供替代品、将商品价值及特性详加说明、不得有“不买、拉倒”的心理。 15、一毛不拔型的顾客 顾客心态:有钱但舍不得花、要求给予折扣优惠、不想冲动购买。 应对技巧:将商品优点及优惠方法解释清楚、不要仅将重点放在价格上、协调顾客找出能给予优惠的商品和商品的特征。 16、迷途羔羊型的顾客(犹豫不决、不知所措) 顾客心态:眼花缭乱、找不到合意的商品，导购员不能成为商量对象、价格不满意。 应对技巧:鼓励购买最吸引他的商品、以丰富的商品知识，服务诚意接待、从顾客打扮及谈话中，探知其喜好。 17、碰到疑神疑鬼的顾客 顾客心态:本身多疑、曾有购物失败的经验、缺乏商品知识、不能接受导购员的说明。 应对技巧:有耐心的介绍商品优点、确实掌握顾客的特性与喜好、让自己成为顾客商量的对象 18、模棱两可型的顾客(不能明确表示需要什么的) 顾客心态:逛逛而已、没有想象中的商品、意志薄弱眼花缭乱。 应对技巧:对顾客不要穷追不舍，由谈话中判断其生活形态，主动提供意见，帮顾客选择商品。 19一再发问同样问题的顾客 顾客心态:没有注意听导购员的谈话内容，缺乏判断力、不相信别人。 应对技巧:找出顾客感兴趣的话题、尽量帮助对方决定、导购员本身态度明确、充满信心。 20、夫妇或多人一起光临的顾客 顾客心态:付帐的是父母或先生等其他人、自己依赖性过重喜欢逛街。 应对技巧:与拥有决定权的一方站在同一线上、同时尊重顾客本人的意见、融入和谐而欢乐的气氛。 21、陪购者有选择的权利 顾客心态陪购者付帐、购买者本身缺乏判断力、两者性格相反或品味不同、陪购者有判断力。 应对技巧:静观发展，仔细听他们的谈话、综合双方意见、适时加入彼此的谈话。 22、碰到退换商品的顾客 顾客心态:商品本身确实有瑕疵、买回家后发现不合适、商品是别人所赠。 应对技巧:有很礼貌的表示歉意、适时的给予更换，但要符合要求、缺货时要告知原因，给予推荐代替品或退换。 促成客户成交的方法 阅读次数:508 发布日期:2012-8-24 15:38:00 在与客户面谈的过程中发现并把握客户的“购买信号”做到灵活机动，随时成交，同时要慎重对待客户的成交异议，不放弃最后成交机会，并保留一定的成交余地。 1、请求成交法: 看准成交时机:主动求成交，保持自然的成交态度，避免过大的成交压力。 2、假定成交法: 假定客户已经接受我们的建议。诱导客户促成交易。如:“先生那就三楼那一套好了，”“订金500元，先生是付现金吧～”“在这个地方签字就行了”。 特点:可适当减轻客户心理上的成交压力，有利于促成交易，可把顾客的成交信号直接渡到成交行动，也可使成交暗示转变为成交明示。 3、“二选一”成交法: 为客户设计出一个有效成交的选择范围，使顾客只在有交之成交范围内进行的成交方案，“您喜欢二楼还是三楼”，“首付4万您开支票还是付现金”，“先生房子登记您的 名字是您还是夫人,” 特点:就是不直接向顾客问易拒绝的问题，不问“要不要”，而是让顾客在买多买少，买这与买那，怎么买之间选择，不论顾客如何选择，结果都是成交。 4、小点成交法(或避重就轻法): 先在一些次要的，小一点的问题上顾客达成购买或取得一致性看法，再逐步促成实质交易的一种成交技巧。如:“首付款先付2万元，剩余2万一个星期内付清，” 5、公众成交法: 利用顾客的从众心理促使顾客立即购买产品的一种成交技巧，它适用于从众型的顾客。如:“某日我们一天签出十二套这样的房子，大家对这房子的××××(户型、环境、升值潜力、针对各种客户突出重点不同)特别喜欢认可”。 6、反复陈述优点法: 当顾客提出反论时，销售人员应坚持不懈地克服并一而再、再而三地提出我们产品的优点，并带动顾客，让其亲自操作、或触摸，使其身临其境终至忘我境界，“先生:您敲敲这门，还有这塑钢窗，这是用的×××材料，具有隔音，保温效果，保证用它二十年后仍象新的一样。” 7、总结及注意事项 掌握了上述方法与技巧还是远远不够的，更主要的是让客户有一种满足感，销售房产实际上是推销服务，对购房者来说他们需要的是家庭感、安全感和成就感。销售时要将有形产品和延伸产品二者合一，并使购买者接受他，这样就会达到促销的目的，有形产品指的是购成房地产业产品的特点、式样、质量等。延伸产品是指附加在有形产品上的各种各样的服务。如:特业管理，保证公共设施的提供等，还有在这里购房的环境，升值潜力在其他地方是无法替代的。 职场人心理不成熟的表现 阅读次数:781 发布日期:2012-2-10 13:57:00 现实中，职场不比学术，不是把自己关在实验室里就能出成果的，闭门造车，终极自食苦果。 下面总结了10点职场人心理不成熟的表现，看看你有几点呢: 标志一、只会脚踏实地地做详细的工作 脚踏实地地做详细工作，这没有错。但只会这样那错就大了，由于这永远只是新手的方式，仅靠这个，永远也成不了高手。甘心一辈子本天职分只当个菜鸟，到头来，肯定连菜鸟也做不成，现在的职场，逆水行舟，原地不动，迟早被浪打翻。 标志二、不会脚踏实地地工作 年青人喜欢幻想，本身也没错。但若是一天到晚光幻想，那就麻烦了。脱离了现实，好高骛远，白日做梦，眼高手低……漫步云真个感觉是不错，但梦醒时分，从云上跌落粉身碎骨的时候，就追悔莫及了。 标志三、瞧不起上司 受过高等教育的人都清高，别人不如自己的地方很轻易放在眼里，并嗤之以鼻，尤其是对领导。让不如自己的人来领导自己，其实不公平。但是，领导之所以是领导，就有原因，无论公道不公道都存在了。也许他学识不行，也许能力不行，但他赢可能就赢在关系上了，可能就赢在心机上了，好的也好，坏的也罢，都是实其实在存在的现象。 标志四、崇拜上司 比拟起刚才的这种行为，对上司盲目崇拜，则更显得幼稚。对上司的话全盘接受，无前提听从，缺乏了最少的能力，终极会让你在职场中迷失自我。 标志五、轻易被激发、被打动、被忽悠 有些人比较感性，我本人也是这样。对于领导一些比较有煽动性东西，难以抵制，很轻易用头脑发烧。但不管如何，事后一定要冷静思考思考，站在不同的角度来考虑考虑题目，切莫一时意气用事。 标志六、甘当云梯默默无闻 甘当云梯，默默无闻，这本是一种很高尚的情怀。在如今更是难得。但难得归难得，天不佑此类人，糊口不助此类人，时代更是难容此类人。对这种人，只能说，老兄，别那么单纯了。 标志七、习惯忍让 喜欢争斗的人让人厌恶，但现在的职场上，也只是这种人才得势。人善被人欺，习惯忍让，别人会觉得你好欺负，这 已经成为现在职场上的一种思维定势了。谁也打不破它。 标志八、锋芒毕露 有人则相反，不忍不让，锋芒毕露。这也不好，这样会树敌太多，而且太轻易让人看透，很轻易中了别人的招儿。适当的时候露露锋芒，展示一下自己的态度就可以了，大多数的情况，仍是应该韬光养晦的。 标志九、排斥关系 近几年来，新兴起一门学问，叫做关系学。这里面学问可大了，大到关系职场中的方方面面。可有人就是排斥它，以为靠自己的打拚就已经足够了。实在，职场不比学术，不是把自己关在实验室里就能出成果的，闭门造车，终极自食苦果。 标志十、知无不言言无不真 对别人什么都说，而且什么话都说真的，这很老实，但太不成熟了。职场上混，就跟下棋一样，尽可能地对方的心理，而不是尽可能地让别人了解自己的心理。 道理很浅显，但是真的要做到就有难度了。 希望园友们都来八一八自己在职场的一些感悟，总结下自己，分享给朋友，不亦乐乎。。。。。 职场生存DIY 阅读次数:524 发布日期:2012-2-10 13:41:00 当你了解了这么多种职场生存方式，并为它们的独特优势而心动时，接下来的程序是—— 跟传统工作模式说再见 李小兵是一家中型外资企业的人力资源部薪资福利经理，但他的名片夹里却常备3种名片。职务分别是:某某公司人力资源部薪资福利经理、某某咨询公司资深咨询顾问、某某培训公司培训师与跟不同客户打交道递不同的名片，有时还可以根据需要随意组合。部门里的同事知道他在外面干点私活，并不觉得奇怪，人力资源总监不是也常常应邀站到讲台上侃侃而谈嘛! John是一名出色的程序员，大学毕业进了一家名气不小的软件公司，3年后就升了部门经理。不过，他最近却突然辞职了。朋友不解，John的理由却很充足:编程是自己的兴趣所在，但在软件公司做事实在太累，每天都得加班加点，从早到晚对着电脑一动不动坐10小时以上。最近有一次，一家陶瓷厂请他帮忙设计一套温度控制程序，这对John来说易如反掌，连设计到安装他只用了一天不到的时间，事后对方付给他600块。偶然的经历让John灵机一动，与其从早到晚地为一家公司卖命，不如自己找活儿干，或者做兼职程序员也好。靠着朋友介绍和圈内的各种关系，如今John已经陆续成为6家企业的兼职程序设计师和电脑顾问，还有各种各样的零活儿随时找上门来。辞职后的他，荷包越来越鼓，个人可支配的自由时间却多了! 如今，跟“老八股”职场生存方式说再见的人多起来了，新兴的工作方式也引起了政府部门的注意。最近，上海市劳动部门公布了88个“小时工”的工资指导价，“小时工”开始进入更多职场人的视野，兼职、SOHO、弹性工时、“项目工”等各种工作方式也在向各行各业渗透，并且影响着越来越多的职场人。 DIY职场生存方式 对大多数人来说，通常考虑的是职业，而不是职场生存方式。其实，工作也是可以“经营”的。用点心思，利用所能掌握的资源，试着把不同的工作方式来个排列组合，DIY适合自己的生存方式吧。 DIY的好处 1、缓解工作压力 美国阿肯色大学的一项研究表明，压力的产生不取决于工作时间的长短，而取决于工作方式，适合自己的工作方式有助于提高工作效率，缓解工作压力，使人们身心愉悦地工作。 2、个人兴趣与赚钱有机结合 虽说工作的目的是为了谋生，但如果工作方式能与自我个性实现最大限度的契合，绝对是一件幸事。如果那一份朝九晚五、8小时的工作不是你的兴趣所在，但一时又没有勇气完全改变，兼职、小时工是展现个人特长和兴趣的选择。当然，或多或少还能增加些收入。 3、挖掘全新的发展空间 选择职业方向是很难的事情，无论是小时工、兼职还是SOHO都给了人们挖掘全新发展空间的可能。 DIY三原则 1、综合个人兴趣、个性及职业生涯规划 全日制以外的“另类”工作方式各有其优势和缺点，职场人在选择时要综合个人的兴趣、个性以及职业发展规划来仔细考虑。生性懒散的人辞去工作在家当自由撰稿人，喜欢稳定、害怕风险的人靠打好几份“小时工”来生存，这样的DIY恐怕都不是明智的选择。 2、适当控制工作压力 不少人不满足于一份工作收入，冲着赚更多钱而四处兼职，千万要注意调整节奏，控制工作压力。无论是利用8小时以外的时间来兼职、还是做小时工，都要占去休息时间，如果是个人兴趣所在还好，纯粹为了赚钱而在不同的工作之间疲于奔命，最后的结果可能是顾此失彼、得不偿失。 3、思考可创意、行动需理性 对大多数人来说，选择或设计一个压力适中、收入颇丰，而且自己喜欢的工作方式不是一件简单的事情，个人的意愿是一方面，经济上的压力、家庭等其它因素也必须考虑。这也是大多数人虽然对朝九晚五的工作方式感到厌恶，但迟迟下不了决心摆脱的主要原因。因此，在DIY工作方式的时候，不妨梳理一下自己目前的职业状况、职业资本、可利用的资源、改变现状的风险等情况，创意地思考，理性地作出决定。 快乐工作的5则寓言 阅读次数:659 发布日期:2012-1-7 10:51:00 第一则 >>>> 一头老驴，掉到了一个废弃的陷阱里，很深，根本爬不上来。主人看它是老驴，懒得去救它了，让它在那里自生自灭。那头驴一开始也放弃了求生的希望，每天还不断地有人往陷阱里面倒垃圾。按理说老驴应该很生气，应该天天去抱怨，自己倒霉掉到了陷阱里，它的主人不要它，就算死也不让它死得舒服点，每天还有那么多垃圾扔在它旁边。可是有一天，它决定改变自己的态度，它每天都把垃圾踩到自己的脚下，从垃圾中找到残羹来维持自己的生命，而不是被垃圾所淹没。终于有一天，它重新回到了地面上。 快乐工作提示:无论现实多么不如人意，我们也可以慢慢积累。很多时候，决定一切的是态度，有了正确的态度，就可以将压力转为动力，踏上成功的舞台 。 第二则>>>> 两个青年一同开山，一个把石块砸成石子运到路边，卖给建房的人;一个则直接把石块运到码头，卖给杭州的商人。因为这儿的石头是奇形怪状的，他认为卖重量不如卖造型。3年后，他成为村上第一个盖起瓦房的人。他在自己的学习笔记上面写下一句话:要寻找与他人不同的优势。后来，不许开山，只许种树，于是这儿成了果园。每到秋天，他们把梨子成筐地运往北京和上海，然后再发往韩国和日本。因为这儿的梨，汁浓肉脆，口味纯正无比。就在村上的人为鸭梨带来的小康日子欢呼雀跃时，曾卖过石头的那果农卖掉果树，开始种柳。因为他发现，来这儿的客商不愁挑不到好梨子，只愁买不到盛梨子的筐，5年后，他成为第一个在城里买房的人。他又在自己的学习笔记上面写下一句话:要先于他人挖掘市场需求。 再后来，一条铁路从这儿贯穿南北，这里的人上车后，可以北到北京，南抵九龙。小村对外开放，果农也由单一的卖果开始到谈论果品加工及市场开发。就在一些人开始集资办厂的时候，那个村民在他的地头砌了一垛3米高、百米长的墙。这垛墙面向铁路，背依翠柳，两旁是一望无际的万亩梨园。坐火车经过这儿的人，在欣赏盛开的梨花时，会突然看到四个大字:可口可乐。据说这是五百里山川中惟一的一个广告，那垛墙的主人凭这垛墙，第一个走出了小村，因为他每年有4万元的额外收入。他再次在学习笔记上面写下一句话:如果能够排除竞争，你必然能成为最大的赢家。 快乐工作提示:与其说他是一个天才经营者，不如说他是一个善于学习和总结的人。商业世界中，与其说是大鱼吃小鱼，快鱼吃慢鱼，不如说是聪明鱼吃愚笨鱼。而聪明往往来源于不断的总结、学习和创新。工作能够有所学，有所长进，自然更容易做到快乐工作。 第三则>>>> 一个年纪很大的木匠就要退休了，他告诉他的老板:“他想要离开建筑业，然后跟妻子及家人享受一下轻松自在的生活。虽然他也会惦记这段时间里，还算不错的薪水，不过他还是觉得需要退休了，生活上没有这笔钱，也是过得去的～”老板实在有点舍不得这样好的木匠离去，所以希望他能在离开前，再盖一栋具有个人风格的房子来。木匠答应了，不过老板发现这一次他并没有很用心地盖房子。他草草地用了劣质的材料，就把这间屋子盖好了。落成时，老板来了，顺便也检查了一下房子，然后把大门的钥匙交给这个木匠说:“这间就是你的房子了，这是我送给你的一个礼物～”木匠实在是太惊讶了～也有点丢脸～因为如果他知道这间房子是他自己的，他一定会用最好的建材，用最精致的技术来把它盖好。 然而，现在他却为自己造成了一个无法弥补的遗憾。 快乐工作提示:聪明人任何时候都会把他所服务的公司当作自己的公司一般。这当然不是自欺欺人，而是聪明人知道，只有具备这样一种主人翁精神，他才能够最大限度地从工作中学习，才能够最大限度地受益，才能够最大限度地做到快乐工作。 第四则>>>> 一位父亲下班回家很晚了，他很累并有点烦，发现5岁的儿子靠在门旁等他，儿子说:“爸，我可以问你一个问题吗,”父亲:“什么问题,”儿子:“爸，你一小时可以赚多少钱,”父亲生气地问:“这与你无关，你为什么要问这个问题,”儿子哀求道:“我只是想知道，请告诉我，你一小时赚多少钱,”父亲:“一小时赚20美金。”儿子:“哦 。”小孩低下了头，接着又说:“爸，可以借我10美金吗,”父亲发怒了:“如果你只是借钱去买那些无聊的玩具的话，给我回到你的房间，并躺在床上好好想想为什么你会那么自私。我每天长时间辛苦地工作着，没时间和你玩小孩子的游戏。”儿子回到自己的房间并关上门。父亲坐下来还在生气。过了一会儿，他平静了下来。开始想，也许他对孩子太凶了——或许孩子真的想买什么有用的东西，再说他平时很少要过钱。父亲走进小孩的房间:“你睡了吗，孩子,”儿子回答“还没有，爸，我还醒着。”父亲说:“我刚刚对你太凶了。我将今天的气都爆发出来了——这是你要的10美金。”儿子:“爸，谢谢你。”小孩子欢快地从枕头底下拿出一些零碎的钞票来，慢慢地数着。“为什么你已经有钱了还要呢,”父亲生气地问。“因为这之前还不够，但现在足够了。”小孩回答，“爸，现在我有20美金了，我可以向你买一个小时的时间吗,明天请你早一点回家——我想和你一起吃晚餐。” 快乐工作提示:无论工作令你有多烦恼和困苦，都不能够将气恼转移到家人的身上，这不仅是拿别人的错误惩罚自己，更是伤害自己最亲近的人的愚蠢表现。在关注工作与成就的同时也关注心情与家人,这会让你的心更平衡,工作也显得更有意义。 第五则>>>> 有一支淘金队伍在沙漠中行走，大家都步履沉重，痛苦不堪，只有一个人快乐的走着。别人问:“你为何如此的惬意,”他笑着说:“因为我带的东西最少。” 快乐工作提示:原来快乐如此简单，只要放弃一些自己难以承担的负累，少一些苛求，我们就可以做到知足常乐～ 六种常见的人事测评方法 阅读次数:764 发布日期:2012-1-6 14:30:00 人事测评又叫人才测评或人员素质测评，主要是通过履历评判、答卷考试、心理测验、面试、情景模拟、评价中心技术、观察评定、业绩考核等多种手段，根据岗位需求及用人单位的组织特性，对受测者的知识水平、能力结构、个性特征、职业倾向、发展潜力等方面的素质进行综合测评的一种活动。 在现代社会，人力资源管理是整个组织管理的基础。人力资源管理的核心是用人问题，而用人的关键则是识人和选人。人事测评作为人力资源管理的前沿技术，它的发展越来越影响着人力资源管理的各个环节，加强人事测评工作的研究和探索已经成为人力资源管理的重要课题。常用的人事测评方法有以下六种。 一、 履历分析 个人履历档案分析是根据履历或档案中记载的事实，了解一个人的成长历程和工作业绩，从而对其人格背景有一定的了解。近年来这一方式越来越受到人力资源管理部门的重视，被广泛地用于人员选拔等人力资源管理活动中。使用个人履历资料，既可以用于初审个人简历，迅速排除明显不合格的人员，也可以根据与工作要求相关性的高低，事先确定履历中各项内容的权重，把申请人各项得分相加得总分，根据总分确定选择决策。 研究结果表明，履历分析对申请人今后的工作表现有一定的预测效果，个体的过去总是能从某种程度上表明他的未来。这种方法用于人员测评的优点是较为客观，而且低成本，但也存在几方面的问题，比如:履历填写的真实性问题;履历分析的预测效度随着时间的推进会越来越低;履历项目分数的设计是纯实证性的，除了统计数字外，缺乏合乎逻辑的解释原理。 二、 纸笔考试 纸笔考试主要用于测量人的基本知识、专业知识、管理知识、相关知识以及综合分析能力、文字表达能力等素质及能力要素。它是一种最古老、而又最基本的人员测评方法，至今仍是企业组织经常采用的选拔人才的重要方法。 纸笔考试在测定知识面和思维分析能力方面效度较高，而且成本低，可以大规模地进行施测，成绩评定比较客观，往往作为人员选拔录用程序中的初期筛选工具。 三、面试 面试是通过测试者与被试者双方面对面的观察、交谈，收集有关信息，从而了解被试者的素质状况、能力特征以及动机的一种人事测量方法。可以说，面试是人事管理领域应用最普遍的一种测量形式，企业组织在招聘中几乎都会用到面试。面试按其形式的不同可以分为结构化面试和非结构化面试。 1、结构化面试 所谓结构化面试就是首先根据对职位的分析，确定面试的测评要素，在每一个测评的维度上预先编制好面试题目并制定相应的评分，对被试者的表现进行量化分析。不同的测试者使用相同的评价尺度，对应聘同一岗位的不同被试者使用相同的题目、提问方式、计分和评价标准，以保证评价的公平合理性。 2、非结构化面试 非结构化面试则没有固定的面谈程序，评价者提问的内容和顺序都取决于测试者的兴趣和现场被试者的回 答，不同的被试者所回答的问题可能不同。 面试的特点是灵活，获得的信息丰富、完整和深入，但是同时也具有主观性强、成本高、效率低等弱点。 四、心理测验 心理测量是通过观察人的具有代表性的行为，对于贯穿在人的行为活动中的心理特征，依据确定的原则进行推论和数量化分析的一种科学手段。心理测验是对胜任职务所需要的个性特点能够最好地描述并测量的工具，被广泛用于人事测评工作中。 (一)标准化测验 标准化的心理测验一般有事前确定好的测验题目和答卷、详细的答题说明、客观的计分系统、解释系统、良好的常模、以及测验的信度、效度和项目分析数据等相关的资料。通常用于人事测评的心理测验主要包括下面几类:1、智力测验 2、能力倾向测验 3、人格测验 4、其它心理素质测验，如兴趣测验、价值观测验、态度测评等。 标准化的心理测验同样具有使用方便、经济、客观等特点。 (二)投射测验 投射测验主要用于对人格、动机等内容的测量，它要求被测试者对一些模棱两可或模糊不清、结构不明确的刺激做出描述或反应，通过对这些反应的分析来推断被试者的内在心理特点。它基于这样一种假设:人们对外在事物的看法实际上反映出其内在的真实状态或特征。 投射技术可以使被试者不愿表现的个性特征、内在冲突和态度更容易地表达出来，因而在对人格结构、内容的深度分析上有独特的功能。但投射测验在计分和解释上相对缺乏客观标准，对测验结果的评价带有浓重的主观色彩，对主试和评分者的要求很高，一般的人事管理人员无法直接使用。 五、评价中心技术 评价中心技术在二战后迅速发展起来，它是现代人事测评的一种主要形式，被认为是一种针对高级管理人员的最有效的测评方法。一次完整的评价中心通常需要两三天的时间，对个人的评价是在团体中进行的。被试者组成一个小组，由一组测试人员(通常测试人员与被试者的数量为1:2)对其进行包括心理测验、面试、多项情景模拟测验在内的一系列测评，测评结果是在多个测试者系统观察的基础上，综合得到的。 严格来讲评价中心是一种程序而不是一种具体的方法;是组织选拔管理人员的一项人事评价过程，不是空间场所、地点。它由多个评价人员，针对特定的目的与标准，使用多种主客观人事评价方法，对被试者的各种能力进行评价，为组织选拔、提升、鉴别、发展和训练个人服务。评价中心的最大特点是注重情景模拟，在一次评价中心中包含多个情景模拟测验，可以说评价中心既源于情景模拟，但又不同于简单情景模拟，是多种测评方法的有机结合。 评价中心具有较高的信度和效度，得出的结论质量较高，但与其它测评方法比较，评价中心需投入很大的人力、物力，且时间较长，操作难度大，对测试者的要求很高。 六、情景模拟 情景模拟是通过设置一种逼真的管理系统或工作场景，让被试者参与其中，按测试者提出的要求，完成一个或一系列任务，在这个过程中，测试者根据被试者的表现或通过模拟提交的、总结材料为其打分，以此来预测被试者在拟聘岗位上的实际工作能力和水平。情景模拟测验主要适用于管理人员和某些专业人员。常用的情景模拟测验包括: 1、文件筐作业 将实际工作中可能会碰到的各类信件、便笺、指令等放在一个文件筐中，要求被试者在一定时间内处理这些文件，相应地作出决定、撰写回信和报告、制订计划、组织和安排工作。考察被试者的敏感性、工作独立性、组织与规划能力、合作精神、控制能力、分析能力、判断力和决策能力等。 2、无领导小组讨论 安排一组互不相识的被试者(通常为6-8人)组成一个临时任务小组，并不指定任务负责人，请大家就给定的任务进行自由讨论，并拿出小组决策意见。测试者对每个被试者在讨论中的表现进行观察，考察其在自信心、口头表达、组织协调、洞察力、说服力、责任心、灵活性、情绪控制、处理人际关系、团队精神等方面的能力和特点。 3、管理游戏 以游戏或共同完成某种任务的方式，考察小组内每个被试者的管理技巧、合作能力、团队精神等方面的素质。 4、角色扮演 测试者设置一系列尖锐的人际矛盾和人际冲突，要求被试者扮演某一角色，模拟实际工作情境中的一些活动，去处理各种问题和矛盾。 情景模拟测验能够获得关于被试者更加全面的信息，对将来的工作表现有更好的预测效果，但其缺点是对于被试者的观察和评价比较困难，且费时。 以上六种人事测评方式在企业内部人员定期或不定期培训考核以及外部人员招聘中都得到普遍应用，将这六种测评方式合理组合，灵活应用有利于了解其基本素质，安排最适合他们的职位，达到人与事的最佳匹配，实现人力资源的优化配置。 指点你25-30岁职场生存的武器 阅读次数:633 发布日期:2012-1-5 9:12:00 每一个成功者都不只是局限于自己的能力，相反的往往是比自己的能力范围还多做一点，也做得比别人期待的还多，职场中要获得成功，就得懂得超越自己原本自以为的局限。 20岁到35岁是一般人从职场新鲜人到寻求事业发展的重要时期，两名职场过来人告诉你该如何利用职业生涯的这段黄金期。 20岁以前大多数人的人生大同小异，大都还在努力完成学业，为未来的职场生涯奠下基础。20岁到35岁是一般人从职场新鲜人到寻求事业发展的重要时期，这时期的职场生涯就像一块海绵，大多数人都是努力吸收，累积职场经验，把握与规划自己的未来。这时期的职场人生，又该如何面对，如何自我磨炼, 两名职场过来人，她们将过去多年累积的职场经验与读者分享。 超越局限扩大视野 踏入职场，充分认识自己，了解自己的能力和局限是十分重要的，但了解自己的局限并不是说要甘于局限，而是给自己合理定位，但不要设限，甚至要努力超越局限，建立自己的信心。 事实上，每一个成功者都不只是局限于自己的能力，相反的往往是比自己的能力范围还多做一点，也做得比别人期待的还多，职场中要获得成功，就得懂得超越自己原本自以为的局限。 20岁到35岁视野应该尝试放远一点，告诉自己面对的是更为宽广的人生，看清楚自己的强处与弱点，更有信心去开创新领域与新工作，只有抱着这样的心态才会在职场上取得突破。 确定目标把握机会 知道自己的局限后应该设定目标，心里知道自己想要往哪里去，要达到什么目的。 要在职场中有进展，一定要设定目标，茫茫然没有目标的话，也很容易满足于现状，很难达到新境界，但是，也不要太苛求自己，也无需给自己太大的压力，例如有人设定要在某岁时赚第一个100万，那样的要求未免过于严苛。 职场上机会和选择很多，有机会换跑道的时候就换跑道，不应该放弃机会。她说:“我在二十七八岁才开始立定目标希望能够从部转到市场部，结果我后来做到了，所以首先还是要有目标。” 有了目标之后，只在心里偶尔想想是无效的，要心想事成一定要经过一番努力，例如应该找到适合自己的培训课程去充电，参加职业培训一定要确定自己的职业方向，知道自己将来要做什么，因此目标性一定要强。 远离是非坚持原则 汇集各方人马的职场难免有人事问题，身处职场，每个人的情绪管理都不一样，有的人在职场中混得八面玲珑，有的人却始终我行我素。 尔虞我诈的办公室政治的确是很讨厌的事情，无论是刚进公司的新人，或是职场老手，都会碰到这些大同小异的问题，因此在职场中学会处理人际关系和情绪管理十分重要，要在不同的职场生存，提升自己的职场EQ是必需的。 对于办公室政治，她一贯的态度是，对于那些来说是非的同事，态度要拿捏得好，最重要的是不要卷进其中一方，成为其中的一员，因为办公室是非往往没有绝对的对与错。但也不要对对方完全不理不睬，因为完全置身事外，被人误以为太过明哲保身，日久之后也会惹人讨厌，到时候反而招来两方人马的厌恶。 面对办公室政治，既要远离是非，又不树敌，并不表示得两面讨好，那未免显得过于卑微;方法是坚持自己的原则，回应是非时不妨以逻辑、说理的方式表达立场，与其花费心力应付办公室政治，不如以实力证明自己。 心态健康定期运动 在职场中，建立健康良好的心态十分重要，不要让压力与人事问题让自己的心灵扭曲。每个人在职场上或多或少都会有挫折感，或觉得自己怀才不遇，没有得到应得的赏识，有些人遇到挫折时会想办法自我开解，但有些人则倾向于钻牛角尖，老是装了一肚子情绪。 事实上，健康的心态才是迎接挑战的武器，因此职场中要懂得自我放松，也不要任意发泄情绪，对于那些习惯性发泄情绪者，可以包容就包容，尽量将自己的胸怀放宽些，真的忍无可忍，则采取敬而远之的态度。 要抒发情绪可从一些有“对手”的运动下手，例如各种球类运动有助于训练及培养性情，职场中人不妨选择其中一种作为定期运动，因为这些运动会培养起运动者积极的心态，很少打球的人不希望打赢对手，取得胜利，这样的人往往情绪较为正面，而一个人只要有积极的人生态度就不会总是往负面去想，也较不会老是活在怨气中。 职场和商场一样，诚信十分重要，只有真诚对待职务和同事，脚踏实地，以自己的真才实学为工作尽力，一定会取得应有的回报。 职场称呼技巧:慎用“哥”“姐”套近乎 阅读次数:847 发布日期:2012-1-4 16:17:00 刚进单位时，陈平的妈妈就千叮咛万嘱咐:“你资历浅，见到同事要热情一些，这样大家就会对你好一点。”可是进了单位之后，陈平却发现，他与同事们打成一片，和其他同事一样也以“姐”、“哥”称呼同事，结果，到后来，大家却并不怎么待见他。进入职场该用什么称呼，一时也成了陈平的一件苦恼事。 莫用“哥”、“姐”套近乎 今年7月，陈平大学毕业之后进入浙江华星集团，在公司里，很多同事为了拉近彼此的距离，互相都以“某哥”、“某姐”称呼。陈平听到了觉得蛮好，便也用这样的称呼和同事打招呼。可是渐渐地，陈平发觉自己对同事的这种称呼并不受同事欢迎，他期望拉近彼此之间距离，或是赢得好感的目的也没有达到。 陈平告诉记者，他们公司是一家企业单位，不像很多机关单位面对资历老的同事时可以用“老师”称呼。他们公司除了有职位的上司要用职位称呼之外，其他都用“哥”、“姐”彼此称呼，为什么人家叫叫挺好，自己也这样称呼别人，别人为什么就不乐意呢, 后来，一个比陈平早进入公司的同事告诉他，原来他一进公司就用这样称呼，很多同事都觉得陈平太爱套近乎，没大没小，因此才对陈平留下了不好的印象。一般刚进公司的新人可以用“老师”来称呼其他同事，直呼别人“哥”、“姐”那是要等彼此关系再熟悉一点才能这样称呼。 私人关系不要带入工作 无独有偶，和陈平一样，今年毕业的小唐在入职的头两天，如何称呼办公室里的同事、领导，也成了他最大的困惑。 小唐大学毕业进入公司后发现，公司是金融体系内的单位，因此很多同事、领导都是他们学校毕业的，有的甚至是他的直系学长、学姐。有了这层关系，小唐开始主动上前与同事、领导套近乎。“学长，没想到我们是一个导师教出来的”、“师姐，当年在学校就久仰大名，现在终于一睹庐山真面目了”--甚至对于部门领导，小唐也直接以“学长”相称。 然而，小唐不知道的是，公司一向最忌讳拉帮结派，看他一个新人这么“亲切”地称呼领导，不少人揣测起他是不是有什么背景。而被他称作“学长”的领导，也颇为尴尬，又不好明说。不久，小唐发现，部门主管跟别人经常有说有笑，但一跟自己说话，态度就一本正经，除了工作上的事，其他话题很少交流。 “我究竟哪里做错了,”小唐百思不得其解，终于鼓足勇气向一位前辈请教。前辈指点说:“你的问题就在于没分清私人关系与工作关系。很多公司历来就有派系之争，私下越是有关联的，在工作中就越要避嫌。“主管这么做，也许就是被你那句“学长”搞怕了。”前辈这样对小唐说。 学世界500强企业，激发员工积极性 阅读次数:579 发布日期:2011-12-31 14:51:00 在竞争越来越激烈的今天，更多的企业开始意识到，公司的竞争实力主要来自于拥有一批高素质的员工 队伍，他们是企业的宝贵财富，是企业成功的关键。如何有效地激发员工的积极性，使员工更加忠诚于 企业，尽心尽力地完成工作，是每一个企业领导者希望解决而又经常不得要领的一个问题。 一、充分了解企业的员工 每个人对自己都是如此简单，而对他人却是如此复杂。作为管理者，要能充分的认识你的员工不是 一件很容易的事。但是管理者如果能充分理解自己的员工，工作开展起来会顺利得多。俗话说“士为知己 者死”。一个能够充分了解自己员工的管理者，无论在工作效率，还是人际关系上他都将会是个一流的管 理者。 了解员工，有一个从初级到高级阶段的程度区别，分为三个阶段: 第一阶段:了解员工的出身、学历、经验、家庭环境以及背景、兴趣、专长等。同时还要了解员工的思想，以及其干劲、热诚、诚意、正义感等。 第二阶段:当手下员工遇到困难，你能实现预料他的反应和行动。并能恰如其分的给员工雪里送炭，这就表明你对员工的认识更进一步。 第三阶段:知人善任。能使每个员工在其工作岗位上发挥最大的潜能。给自己的员工足以考验其能力的挑战性工作，并且在其面临此种困境时，给予恰当的引导。 总之，管理者与员工彼此间要相互了解，在心灵上相互沟通和默契，这一点对一个中小企业的管理者来说尤为重要。 二、聆听员工的心声 中小企业的管理者都有强烈的自我主张，这种倾向有助于果断、迅速的解决问题，但另一方面也会使管理人员一意孤行，听不进他人意见，导致决策失误。 在企业的管理中，聆听员工的心声，也是团结员工，调动积极性的重要途径。一个员工的思想除了问题，会失去工作热情，要他卓越的完成你交给他的任务是不可能的。这时，作为管理者，应耐心的得去听取他的心声，找出问题的症结，解决他的问题或耐心开导，才能有助于你的管理目标的实现。 对待犯错误的人员，也应当采取聆听的办法，不应一味责难它们，而应给他们解释的机会。只有了解个别情况后，才能对他们对症下药，妥善处理。 三、管理方法经常创新 管理员工就象开汽车，司机在开车时需小心的看着指示器和路面，路面有新的变化，指示器的指针有变化，他就应转动方向盘，防止翻车撞人。管理员工也是如此，管理人员要让其员工在制定的轨道上运行，就要仔细观察、经常调整，以防止其出现偏误。在稳定的大企业中，管理者要多注意员工的各种变化，在基本管理框架内灵活的运用各种技巧管理下属。而对于活跃的中小企业管理者而言，他们的责任更加繁重。他们不仅不能墨守成规的管理下属，也不能用哭定的模式去涉及企业的蓝图。 管理者要不断采用新的方法处理员工管理中的新情况，就必须要有超越陈规的一年和能力。70年代末80年代初，福特公司的经营思想日渐保守，公司业绩步步下滑，最后滑到了亏损的边缘。艾柯卡出任克莱斯勒总裁后，积极开拓创新，激发了员工的干劲，不到两年，终于使濒临波产的公司奇迹般的起死回生了。 (英文版 ) Two regulations promulgated for implementation is in the party in power for a long time and the rule of law conditions, the implementation of comprehensive strictly strategic plan, implementation in accordance with the rules and discipline to manage the party, strengthen inner-party supervision of major initiatives. The two regulations supporting each other, the < code > adhere to a positive advocate, focusing on morality is of Party members and Party leading cadres can see, enough to get a high standard; < rule > around the party discipline, disciplinary ruler requirements, listed as "negative list, focusing on vertical gauge, draw the party organizations and Party members do not touch the" bottom line ". Here, the main from four square face two party rules of interpretation: the first part introduces two party Revised regulations the necessity and the revision process; the second part is the interpretation of the two fundamental principles of the revision of laws and regulations in the party; the third part introduces two party regulations modified the main changes and needs to grasp several key problems; the fourth part on how to grasp the implementation of the two regulations of the party. < code > and < Regulations > revised the necessity and revised history of the CPC Central Committee the amendment to the Chinese Communist Party members and leading cadres honest politics several guidelines > and < Chinese Communist Party discipline and Punishment Regulations > column 1 by 2015 to strengthen party laws and regulations focus. Two party regulations revision work lasted a Years, pooling the wisdom of the whole party, ideological consensus, draw historical experience, respect for the wisdom of our predecessors, which reflects the unity of inheritance and innovation; follow the correct direction, grasp the limited goals, adhere to the party's leadership, to solve the masses of the people reflect a focus on the problem. The new revision of the < code > and < rule >, reflects the party's 18 and the eighth session of the third, the spirit of the fourth plenary session, reflecting the experience of studying and implementing the General Secretary Xi Jinping series of important speech, reflects the party's eighteen years comprehensive strictly practice. (a) revised two regulations of the party need of < the ICAC guidelines > in < in 1997 Leaders as members of the Communist Party of China clean politics certain criteria (Trial) > based on revised, the promulgation and implementation of January 2010, to strengthen the construction of the contingent of leading cadres play an important role. But with the party to manage the party strictly administering the deepening, has not been able to fully meet the actual needs. Content is too complicated, "eight prohibition, 52 are not allowed to" hard to remember, and also difficult to put into practice; the second is concisely positive advocated by the lack of prohibited provisions excessive, no autonomy requirements; the third is banned terms and discipline law, both with the party discipline, disciplinary regulations repeat and Criminal law and other laws and regulations repeat; the fourth is to "clean" the theme is not prominent, not for the existing problems, and is narrow, only needle of county-level leading cadres above. < rule > is in 1997 < Chinese Communist Party disciplinary cases (Trial) > based on revision, in December 2003 the promulgation and implementation, to strengthen the construction of the party play very important role. Along with the development of the situation, which many provisions have been unable to fully meet the comprehensive strictly administering the practice needs. One is Ji law, more than half of the provisions and criminal law and other countries laws and regulations Repetition; two is the political discipline regulations is not prominent, not specific, for violation of the party constitution, damage the authority of Party Constitution of misconduct lack necessary and serious responsibility to pursue; third is the main discipline for the leading cadres, does not cover all Party members. Based on the above situation, need to < the criterion of a clean and honest administration > and < rule > the two is likely to be more relevant regulations first amendment. By revising, really put the authority of Party discipline, the seriousness in the party tree and call up the majority of Party members and cadres of the party constitution of party compasses party consciousness. (II) two party regulations revision process the Central Committee of the Communist Party of China attaches great importance to two regulations revision . Xi Jinping, general books recorded in the Fifth Plenary Session of the eighth session of the Central Commission for Discipline Inspection, on the revised regulations < > made clear instructions. According to the central deployment, the Central Commission for Discipline Inspection from 2014 under six months begin study two regulations revision. The Standing Committee of the Central Commission for Discipline Inspection 4 review revised. Comrade Wang Qishan 14 times held a special meeting to study two regulations revision, amendment clarifies the direction, major issues of principle, path and target, respectively held a forum will listen to part of the province (area) secretary of the Party committee, Secretary of the Discipline Inspection Commission, part of the central ministries and state organs Department The first party committee is mainly responsible for people, views of experts and scholars and grassroots party organizations and Party members. Approved by the Central Committee of the Communist Party of China, on 7 September 2015, the general office of the Central Committee of the Party issued a notice to solicit the provinces (autonomous regions, municipalities) Party, the central ministries and commissions, state ministries and commissions of the Party (party), the General Political Department of the military, every 3 people organization of Party of two regulations revision opinion. Central Commission for Discipline Inspection of extensive solicitation of opinions, careful study, attracting, formed a revised sent reviewers. In October 8 and October 12, Central Committee Political Bureau Standing Committee and the Political Bureau of the Central Committee After consideration of the two regulations revised draft. On October 18, the Central Committee of the Communist Party of China formally issued two regulations. Can say, two laws amendment concentrated the wisdom of the whole party, embodies the party. Second, < code > and < Regulations > revision of the basic principles of two party regulations revision work and implement the party's eighteen, ten eight plenary, the spirit of the Fourth Plenary Session of the Eleventh Central Committee and General Secretary Xi Jinping important instructions on the revised < low political criterion > and < Regulations >, highlighting the ruling party characteristics, serious discipline, the discipline quite in front of the law, based on the current, a long-term, advance as a whole, with Bu Xiuding independent < rule > and < rule >. Main principle is: first, adhere to the party constitution to follow. The constitution about discipline and self-discipline required specific, awaken the party constitution of party compasses party consciousness, maintaining the authority of the constitution. General Secretary Xi Jinping pointed out that "no rules, no side round. Party constitution is the fundamental law, the party must follow the general rules. In early 2015 held the eighth session of the Central Commission for Discipline Inspection Fifth Plenary Session of the 16th Central Committee, Xi Jinping again pointed out that constitution is the party must follow the general rules, but also the general rules." the revision of the < code > and < rule > is Method in adhere to the regulations established for the purpose of combining rule of virtue is to adhere to the party constitution as a fundamental to follow, the constitution authority set up, wake up the party constitution and party rules the sense of discipline, the party constitution about discipline and self-discipline specific requirements. 4 second is to adhere to in accordance with the regulations governing the party and the party. The Party of rule of virtue "de", mainly refers to the party's ideals and beliefs, excellent traditional style. The revised the < code > closely linked to the "self-discipline", insisting on the positive initiative, for all members, highlight the "vital few", emphasized self-discipline, focusing on the morality, and the majority of Party members and the ideological and moral standards. The revised < > Ji method separately, Ji, Ji Yan to Method, as a "negative list", emphasizing the heteronomy, focusing on vertical gauge. Is this one high and one low, a positive reaction, the strict party discipline and practice results transformation for the integration of the whole party to observe moral and discipline requirements, for the majority of Party members and cadres provides benchmarking and ruler. Third, insist on to. In view of the problems existing in the party at the present stage, the main problems of Party members and cadres in the aspect of self-discipline and abide by the discipline to make clearly defined, especially the party's eighteen years strict political discipline and political rules, organization and discipline and to implement the central eight provisions of the spirit against the four winds and other requirements into Disciplinary provisions. Not one pace reachs the designated position, focusing on in line with reality, pragmatic and effective. After the revision of major changes, major changes in the < code > and < rule > modified and needs to grasp several key problems (a) < code > < code > adhere to according to regulations governing the party and party with morals in combination, for at the present stage, the leadership of the party members and cadres and Party members in existing main problems of self-discipline, put forward principles, requirements and specifications, showing Communists noble moral pursuit, reflected at all times and in all over the world ethics from high from low 5 common requirements. One is closely linked to the "self-discipline", removal and no direct relation to the provisions of . the second is adhere to a positive advocate, "eight prohibition" 52 are not allowed to "about the content of the" negative list moved into synchronization amendment < cases >. Three is for all the party members, will apply object from the leadership of the party members and cadres to expand to all Party members, fully embodies the comprehensive strictly required. The fourth is prominent key minority, seize the leadership of the party members and cadres is the key, and put forward higher requirements than the ordinary Party members. Five is to simplify, and strive to achieve concise, easy to understand, easy to remember. The revised < code > is the ruling Party since the first insists on a positive advocate forAll Party members and the self-discipline norms, moral declaration issued to all members of the party and the National People's solemn commitment. > < criterion of a clean and honest administration consists of 4 parts, 18, more than 3600 words. After the revision of the < code >, a total of eight, 281 words, including lead, specification and Party member cadre clean fingered self-discipline norms, etc. Part 3 members low-cost clean and self-discipline, the main contents can be summarized as "four must" "eight code". Lead part, reiterated on ideal and faith, fundamental purpose, the fine traditions and work style, noble sentiments, such as "four must" the principle of requirements, strong tone of self-discipline, The higher request for 6 and supervised tenet, the foothold in permanent Bao the party's advanced nature and purity, to reflect the revised standards requirements. Members of self-discipline norms around the party members how to correctly treat and deal with the "public and private", "cheap and rot" thrifty and extravagance "bitter music", put forward the "four norms". Party leader cadre clean fingered self-discipline norms for the leadership of the party members and cadres of the "vital few", around the "clean politics", from civil servant of the color, the exercise of power, moral integrity, a good family tradition and other aspects of the leadership of the party members and cadres of the "four norms" < > < norm norm. "The Party member's self-discipline norms" and "party members and leading cadre clean fingered self-discipline norms," a total of eight, collectively referred to as the "eight". "Four must" and "eight" of the content from the party constitution and Party's several generation of leaders, especially Xi Jinping, general secretary of the important discussion, refer to the "three discipline and eight points for attention" statements, and reference some embody the Chinese nation excellent traditional culture essence of epigrams. (2) the revised regulations, the main changes in the revised Regulations > to fully adapt to the strictly requirements, reflects the according to the regulations governing the law of recognition of deepening, the realization of the discipline construction and Jin Ju. < rule > is party a ruler, members of the basic line and follow. And the majority of Party members and cadres of Party organizations at all levels should adhere to the bottom line of thinking, fear discipline, hold the bottom line, as a preventive measure, to keep the party's advanced nature and purity. 1, respect for the constitution, refinement and discipline. Revised < rule > from comprehensive comb physical constitution began, the party constitution and other regulations of the Party of Party organizations and Party discipline requirements refinement, clearly defined in violation of the party constitution will be in accordance with regulations to give the corresponding disciplinary action. The original 10 categories of misconduct, integration specification for political discipline, discipline, honesty and discipline masses Ji Law and discipline and discipline and other six categories, the content of < rule > real return to Party discipline, for the majority of Party members and listed a "negative list. 7 2, highlighting the political discipline and political rules. > < Regulations according to the stage of the discipline of outstanding performance, emphasizing political discipline and political rules, organization and discipline, in opposition to the party's leadership and the party's basic theory, basic line, basic program and basic experience, the basic requirement of behavior made prescribed punishment, increase the cliques, against the organization such as violation of the provisions, to ensure that the central government decrees and the Party of centralized and unified. 3, adhere to strict discipline in the law and discipline In front, Ji separated. Revised < Regulations > adhere to the problem oriented, do Ji separated. Any national law existing content, will not repeat the provisions, the total removal of 79 and criminal law, repeat the content of the public security management punishment law, and other laws and regulations. In the general reiterated that party organizations and Party members must conscientiously accept the party's discipline, die van comply with national laws and regulations; at the same time, to investigate violations of Party members and even criminal behavior of Party discipline and responsibility, > < Regulations distinguish five different conditions, with special provisions were made provisions, so as to realize the connection of Party discipline and state law. 4, reflect Wind building and anti-corruption struggle of the latest achievements. < rule > the party's eighteen years implement the spirit of the central provisions of the eight, against the requirements of the "four winds" and transformation for disciplinary provisions, reflecting the style construction is always on the road, not a gust of wind. In the fight against corruption out of new problems, increase the trading rights, the use of authority relatives profit and other disciplinary terms. Prominent discipline of the masses, the new against the interests of the masses and ignore the demands of the masses and other disciplinary terms and make provisions of the disposition and the destruction of the party's close ties with the masses. Discipline to protect the party's purpose. 8 of these regulations, a total of three series, Chapter 15, 178, more than 24000 words, after the revision of the regulations a total of 3 series, Chapter 11, 133, 17000 words, divided into "general" and "special provisions" and "Supplementary Provisions" Part 3. Among them, add, delete, modify the provisions of the proportion of up to nearly 90%. 1, the general general is divided into five chapters. The first chapter to the regulations of the guiding ideology, principles and scope of application of the provisions, highlight the strengthening of the party constitution consciousness, maintenance the authority of Party Constitution, increase the party organizations and Party members must abide by the party constitution, Yan Centralized centralized, would examine at all levels of the amended provisions implementing and maintaining Party discipline, and consciously accept the party discipline, exemplary compliance with national laws and regulations. The second chapter of discipline concept, disciplinary action types and effects of the regulations, will be a serious warning from the original a year for a year and a half; increase the Party Congress representative, by leaving the party above (including leave probation) punishment, the party organization should be terminated its representative qualification provisions. The third chapter of the disciplinary rules of use prescribed in the discipline rectifying process, non convergence, not close hand classified as severely or heavier punishment. "Discipline straighten "At least eighteen years of five years, these five years is to pay close attention to the provisions of the central eight implementation and anti -" four winds ". The fourth chapter on suspicion of illegal party disciplinary distinguish five different conditions, with special provisions were made provisions, to achieve effective convergence of Party and country 9 method. < rule > the provisions of Article 27, Party organizations in the disciplinary review found that party members have committed embezzlement, bribery, dereliction of duty dereliction of duty and other criminal law act is suspected of committing a crime shall give cancel party posts, probation or expelled from the party. The second is < Regulations > Article 28 the provisions of Party organizations in the disciplinary review But found that party members are stipulated in the criminal law, although not involved in a crime shall be investigated for Party discipline and responsibility should be depending on the specific circumstances shall be given a warning until expelled punishment. This situation and a difference is that the former regulation behavior has been suspected of a crime, the feeling is quite strict, and the latter for the behavior not involving crime, only the objective performance of the provisions of the criminal code of behavior, but the plot is a crime to slightly. < Regulations > the 29 provisions, Party organizations in the discipline review found that party members and other illegal behavior, affect the party's image, the damage to the party, the state and the people's interests, we should depend on the situation Seriousness given disciplinary action. The loss of Party members, seriously damaging the party's image of behavior, should be given expelled from the party. At this article is party member is in violation of the criminal law outside the other illegal acts, such as violates the public security administration punishment law, customs law, financial laws and regulations behavior. The fourth is < cases > Article 32 stipulates, minor party members and the circumstances of the crime, the people's Procuratorate shall make a decision not to initiate a prosecution, or the people's court shall make a conviction and exempted from criminal punishment shall be given within the party is removed from his post, probation or expelled from the party. Party members and crime, sheets were fined in accordance with For acts; the principal Ordinance amended the provisions of the preceding paragraph. This is the new content, in order to achieve Ji method effective convergence. Five is < > the thirty third article 10 of the provisions, the Party member due to an intentional crime is sentenced to criminal law (including probation) sheets or additional deprivation of political rights; due to negligence crime and was sentenced to three years or more (excluding three years) a penalty, shall give expelled punishment. Due to negligence crime is convicted and sentenced to three years (including three years) in prison or be sentenced to public surveillance, detention, shall in general be expelled from the party. For the individual may not be expelled from the party, should control Approval. This is followed and retained the original > < Regulations the provisions of punishment party authorization rules and report to a level party organizations. For is "party members with criminal acts, and by the criminal punishment, generally should be expelled from the party". The fifth chapter of probationary Party member of the discipline and discipline after missing members of the treatment and punishment decisions, such as the implementation of the provisions, clear the related party discipline and punishment decision made after, for duties, wages and other relevant alteration formalities for the longest time. 2, sub sub section will the original regulations of 10 categories of acts of violation of discipline integration revised into 6 categories, respectively, in violation of the punishments for acts of political discipline "in violation of discipline behavior of punishment" in violation of integrity of disciplinary action points "of violation punishments for acts of mass discipline" "the violation of work discipline, punishment" in violation of discipline of life behavior punishment "6 chapters. 3, annex" Supplementary Provisions "clear authority making supplementary provisions of, cases of interpretative organ, as well as regulations implementation time and retroactivity etc.. 11 (3) learning understanding > < regulations needs to grasp several key problems The first problem -- about the violation of political discipline behavior > < new ordinance chapter 6 the political discipline column for the six disciplines, that is the main opposition to Party leadership and the opposition of the basic theory, basic line, basic program and basic experience, basic requirements of misconduct made provisions of the disposition, especially the eighteen since the CPC Central Committee put forward the Yan Mingzheng treatment of discipline and political rules requirements and practical achievements transformation for Discipline article, increase the false debate central policies, cliques, against the organization review, make no discipline of the principle of harmony terms. These are the party's eighteen years in comprehensive strictly Process combined with the practice of rich content. (1) false debate the central policies and undermine the Party of centralized and unified the problem is made in accordance with the provisions of the party constitution. Constitution in general programme requirements adhere to democratic centralism is one of the requirements of the construction of the party must adhere to the four cardinal. Application of this principle is not only the party the basic organization principle and is also the mass line in party life, it requires that we must fully develop inner-party democracy, respect for the dominant position of Party members, safeguarding the Party member democratic rights, give full play to the enthusiasm and creativity of the party organizations at all levels and Party members, at the same time, also must implement the right concentration, ensure the party's mission < the chaos in unity and concerted action to ensure that the party's decision to get quickly and effectively implementing. The Party Central Committee formulated the major principles and policies, through different channels and ways, fully listen to the party organizations and Party members of the opinions and suggestions, but 12 is some people face to face not to say back blather "" will not say, after the meeting said, "" Taiwan does not say, and nonsense ", in fact, not only disrupt the people thought, some causing serious consequences, the damage to the Party of the centralized and unified, hinder the central policy implementation, but also a serious violation of the democratic system of principles. There is no doubt that shall, in accordance with the Regulations > 4 Specified in Article 6 to give the appropriate punishment. For did not cause serious consequences, to give criticism and education or the corresponding tissue processing. (2) about the destruction of the party's unity < New Regulations > the forty eighth to fifty second article, to damage Party's unity unified and violation of political discipline, punishment situation made explicit provisions. Article 52 of the new "in the party get round group, gangs seek private gain, cliques, cultivate private forces or through the exchange of interests, for their own to create momentum and other activities to gain political capital, given a serious warning or withdraw from their party posts disposition; if the circumstances are serious, to give Leave a party to observation or expelled from the party. (3) on against the organization review of the provisions of the constitution, party loyalty honesty is party members must comply with the obligations. Members must obey the organization decision, shall not violate the organization decided encounters by asking questions to find organization, rely on the organization, shall not deceive the organization, against the organization. For example, after the investigation does not take the initiative to explain the situation, but to engage in offensive and defensive alliance, hiding the stolen money is against survey organization, is a violation of the behavior of political discipline. Article 24 of the original > < Regulations, although the provisions of the interference, hinder group review the behavior of the fabric can be severely or 13 Aggravated punishment, but did not put this kind of behavior alone as a discipline for qualitative amount of discipline. > < new regulations increase the Article 57, "anti organization review, one of the following acts, given a warning or serious warning; if the circumstances are relatively serious, giving removed from or placed on probation within the party post; if the circumstances are serious, give expelled from the party: (a) on supply or forged, destroyed, transfer, conceal evidence; (II) to prevent others expose, providing evidence Material; (III) harboring co personnel; (4) to the organization to provide false information, to hide the fact; (5) the him against the acts of the organization review. "< rule > add this clause to the Constitution requires more specific, the previous no punishment in accordance with the definite list and put forward clear punishment in accordance with. (4) about organizing or participating in superstitious activities as < Regulations > about engage in activities of feudal superstition obstruction of social management order" violations of Article 164 the provisions, but according to the original < rule > only in disrupting production, work, social life order The case to be disciplinary treatment, in other words, alone make the feudal superstition, organize or participate in the activities of feudal superstition of, does not constitute a violation. Which is not consistent with the requirements of our party's political party. > < new regulations in this change is, superstitious activities on the political discipline, increase the Article 58, is the organization of Party members, in superstitious activities included in violation of the negative list of political discipline deserves punishment, which and Party members should adhere to the correct political principle, political standpoint and viewpoint is consistent. 14 the second question about organization and discipline violation behavior of democratic centralism is our The party's fundamental organizational system. < New Regulations > Chapter 7 "in violation of the behavior of organizational discipline punishment" mainly for violation of democratic centralism, contrary to the "four obey the discipline behavior for source classification rules. Increased not in accordance with the relevant provisions or requirements to the organization for instructions to report on major issues; do not report truthfully report about personal matters; falsify personal archives; hide before joining the party serious mistakes; leading cadres in violation of the relevant provisions of the organization, will participate in the spontaneous formation of the old Xiang, Alumni Association, comrades in arms; to obtain illegal country residence abroad or foreign nationality, illegal for private frontier Documents such as discipline terms. (1) on the report truthfully report personal matters in 2010 the Central Committee of the Communist Party of China office, office of the State Council introduced < provisions on issues related to the leading cadres to report personal >, is clear about the request, deputy division level and above leading cadres should truthfully report changes in my marriage and spouse, children, moved to the country (territory), practitioners, income, real estate, investment and other matters, for failing to report, do not report, concealed and unreported, according to the seriousness of the case, giving criticism and education, and to make a correction within a time limit, shall be ordered to make a check, the commandment Jiemian conversation, informed criticism or jobs, free Post processing, constitute violations, in accordance with the relevant provisions shall be given a disciplinary sanction. But since the original < Regulations > and there is no corresponding specific terms, the violation of the regulations, do not report, as a false report about personal matters, there is no corresponding disciplinary action terms, in practice it is difficult to operate. In this regard, in order to solve is not reported, as a false report about personal matters 15 asked censure, the new < Regulations > add the Article 67 of violation of personal matters related to reporting requirements, report truthfully report the clear punishment basis, making this kind of violation behavior is no longer free drilling for Exhibition on matters of personal checks to verify and supervision of cadres, discipline review provides a powerful discipline guarantee. (2) about the illegal organization, to fellow, alumni, friends of the war will < regulations stipulated in Article 68 of >, leading cadres of the party in violation of relevant provisions of the organization, will participate in the spontaneous formation of fellow, Alumni Association, comrade in arms to give the punishment according to the seriousness of the case. Here special needs note is three points: this provision for only the leading cadres ", reflecting the high requirements of leading cadres; second violation in 2002, the Central Commission for Discipline Inspection, the central Organization Department and the The relevant provisions of the General Political Department jointly issued the < off in leading cadres not to participate in the initiative to set up "the villagers would be" alumni "" comrades in arms organization notice >. That is to say, to the spontaneous formation of fellow, Alumni Association, comrades in arms will constitute the premise of discipline is a violation of the provisions of this. The notification specified, leading cadres are not allowed to participate in the spontaneous incorporation of fellow, alumni, between comrades association would like the organization and shall not bear the sorority Human and the organizer shall not hold the corresponding position in the sorority; shall not borrow machine woven "network" and engage in kiss sparsely, round and round the gangs, but not "align" "Jieyi Gold Orchid" behavior. The third is to emphasize here that shall be organized to participate in the initiative to set up the villager, Alumni Association, comrades in arms. The so-called 16 spontaneous was established mainly means without registration. Therefore, Party members include leading cadres in the normal range of fellow, alumni, comrades in the party is not a violation of the rules of Party discipline. The three problem about integrity violations discipline Lian Jie discipline has been eighteen years clean government and anti The focus of the work of corruption. This Ordinance to amend, honesty and discipline this biggest adjustment, the new content, most of which prescribed by the original < criterion of a clean and honest administration > 8 ban and 52 are not allowed into the basic this part. (1) the central eight provisions of the spirit and requirements into < New > in the regulations of the party's eighteen years, central resolutely implement the provisions of the eight and pay close attention to the node and intensive briefing, on public funds, private bus, public funds tourism, gifts of public funds, the big parade and lavish weddings and festive, illegal payment allowances and subsidies, illegal construction of buildings such as the original masses reflects the relatively strong, "four winds" problem of the Resolute rectification. But original < Regulations > to eat and drink, super standard reception and no clear and specific expression, new < rule > will implement eight Central provisions of the spirit of the problem increased to "clean cheap self-discipline" chapter, clear to exceed the standard, beyond the scope of the reception or borrow machine eating and drinking etc. some in violation of the provisions of the spirit of the eight central relevant persons responsible for punishment, once the violation will be according to the < rule > severely punished, binding, enhanced significantly. One is to add Article 87, about to obtain illegal, hold, and the actual use of the sports card, golf ball cards and other consumer card. Illegal access to private clubs made the punishment provisions. The second is increase the Article 97, has made provisions of the disposition of illegal self pay or 17 spamming allowances, subsidies and bonuses. The third is added to the Article 99, on violation of super standard, beyond the scope of the reception or borrow machine eat and drink to make the provisions of punishment. The fourth is to increase the Article 101, on the management of conference activities in violation of the provisions made sanctions regulations. The fifth is the increased Article 102, for violation of office space management provisions made the punishment provisions. Six is to split the original < rule > Article 78, formed article 98, Article 100 of public Models of tourism, violate the provisions on the administration of the use of discipline of the bus through the list of made a more detailed provisions, apply more operational. Seven is increased the article 96, in violation of the relevant provisions of the, to participate in public funds to pay for dinner, high consumption of entertainment, fitness activities and public funds to buy gift, send gifts to make the provisions of the disposition. On the violation of the central provisions of the spirit of the eight, in addition to > < new regulations into "violation of honesty and self-discipline" misconduct outside, is different with the original < Regulations >, revised < rule > clearly defined not only to disposition of the directly responsible persons, but also dispose of collar Guide responsibilities. (2) increased trading rights, use of authority or position influence as relatives and close to profit violation of the terms of the < New Regulations > absorption < clean politics several guidelines > the relevant provisions spirit, increase the "negative list, including trading rights, the functions and powers or duties of influence as relatives and staff around profit. Increase Article 81" mutual use of office or authority ring for each other and their spouses, children and their spouses and other relatives, around 18 personnel and other specific relationship between the people to seek benefits engage in trading rights, given a warning or serious warning Sanctions; if the circumstances are relatively serious, giving removed from or placed on probation within the party post; if the circumstances are serious, shall be expelled from the party. Increase Article 82 "connivance, acquiescence to the spouse, children and spouse etc. relatives and staff around the effect of Party members and cadres personal authority or position for personal gain, if the circumstances are relatively minor, given a warning or a serious warning; if the circumstances are relatively serious, giving removed from or placed on probation within the party post; if the circumstances are serious, the given Expelled from the party. Party members and cadres of the spouses, children and their spouses does the actual work and get salary or although the actual work but to receive significantly beyond the same rank salary standard, Party members and cadres informed fails to correct, in accordance with the provisions of the preceding paragraph. "(3) about the gifts, gifts misconduct from handling practices in recent years, engaged in official cadres received gifts, gifts problems more prominent. This has seriously affected the image of Party members and cadres, damaged the relations between the party and the masses, and is a hotbed of corruption, is really necessary for this kind of behavior to be disciplined. < rule > no on accepting gifts, gifts, Card consumption behavior to engage in simple "one size fits all", but the difference between the different separately. One is in accordance with the provisions of Article 83, accepting may affect the impartial enforcement of the official gifts, gifts, consumer cards to depending on the seriousness of the case shall be given disciplinary sanctions. That is to say, for may affect the fair execution of business gifts, gifts, consumer cards are not allowed to accept. 19 is in accordance with the provisions of Article 83, accepting was significantly higher than normal ceremony is still exchanges of gifts, gifts, consumer card to disciplinary action. This is new regulations that daily life is purely reciprocity, accepting the same thing, boys , fellow friends gifts, gifts, shopping cards, although and fair execution of business has nothing to do, also want to as the case shall be dealt with, the situation is obviously beyond normal reciprocity ". The so-called" reciprocity ", one is emphasizes the reciprocal in protocol. In other words is you to me how, I to you how, not only does not go. The second is to significantly exceeded the normal local economy level, customs and habits, economic capacity of individual gifts, gift value. Specific sanctions to according to the processing of a variety of factors to consider, as appropriate. The third is the root according to the provisions of Article 84," to Engaged in public service personnel and their spouses and children, children's spouses and other relatives and other specific relationship presented Ming Xianchao normal reciprocity of gifts, gifts, consumer card, if the circumstances are relatively serious, given a warning until probation. "In accordance with the above provisions, gift giving significantly beyond the normal reciprocity, giver constitute the discipline. (4) on illegal trading of stocks or of other regulations of securities investment < > Article 88 is engaged in punishment regulation of camp and activity in violation of the relevant provisions on. Among them, 3 will" buying and selling stocks or in other securities investment "column as one of disciplinary cases Out. First need to be clear, > < regulations did not change the provisions of the Ordinance. The ordinance of the provisions of the second paragraph of Article 77 provisions "who, in violation of the provisions of the sale of stocks" is one of the violation, and at the beginning of the first paragraph of this article "violation of 20 against the relevant provisions of the" textual representation of the repeat revision. In, just from the legislative technique removed the "personal" in violation of the provisions, content and not to change the original provisions. Need to clear is, "buy or sell a stock or of other securities investment" refers to violation of the relevant provisions refers to in April 2001, the Party Central Committee, the State Council promulgated the On the work of the party and government organs staff's personal investment in securities if dry provisions >. According to the provisions of Article 3, use of work time, office facilities, the sale of stocks and securities investment fund belongs to illegal behavior. The fourth question, about the violation of the masses of the disciplinary actions < new regulations > would violate public discipline behavior of a single set of a class of restored "three rules of discipline and eight note" in the discipline of the masses of excellent traditional. < New Regulations > Chapter 9 "to violate the masses of disciplinary action", mainly the destruction of the party's close ties with the masses of misconduct made provisions on disciplinary; enrich and perfect the super standard, beyond the scope of Xiang Qun < All to raise fund and labor, in for involving the public affairs deliberately, chinakayao, in social security, policy support, disaster relief funds and materials and other matters assigned any kind and affectionate friends, obviously unfair acts against the interests of the masses of the disciplinary terms; increase the terms not in accordance with the provisions of the public party provided, government, factory and village (neighborhood) provided etc. violation of the people's right to know the behavior of the discipline. The fifth issue, on the violation of work discipline violation of work discipline added "negative list, including Party organizations carry out strictly Main responsibility for poor discipline terms. (1) the new party organization comprehensive strictly the main responsibility of the party does not fulfill the 21 or perform poor disciplinary terms < New Regulations > has a lead people to pay attention to the new terms, that is, in chapter ten "on the violation of work discipline behavior punishment" increase in the one hundred and fourteenth "party fail to perform comprehensive strictly the main responsibility of the party or to perform comprehensive strictly the main responsibility for administering the ineffective, resulting in serious damage or serious adverse effects, to the person directly responsible and the responsibility of leadership and give a warning or serious warning. The situation is serious, giving removed from their party posts or on probation Punishment. "Here the changes. For the first time, the main responsibility write < rule >. (2) new shall report does not report or false reporting discipline shall increase the 117 bar" in the higher level units to check to inspect the work or report to the parent unit, work report of shall report the matters do not report or do not report, cause serious damage or serious adverse effects of, to the person directly responsible and the responsibility of leadership, to give warning or a serious warning; if the circumstances are serious, giving removed from their party posts or placed on probation. "For example, during the tour visits to the region, the unit Members the obligation to the inspection teams to reflect the true situation, to conceal not reported or intentionally to the inspection teams to provide false information, causing serious damage or serious adverse effects of, the person directly responsible and the responsibility of leadership should be in accordance with the provisions of < rule > Article 117 to give the appropriate punishment. (3) the new not granted in accordance with the provisions of punishment, not according to the provisions of the implementation of disciplinary measures 22 violation of the provisions of Article 115 "Party organizations have one of the following circumstances, the direct leadership responsibility. Probation: members were sentenced punished, in accordance with the provisions give disciplinary action or in violation of state law Rules of behavior should be given disciplinary punishment and dispose of; disciplinary punishment by decision or complaint review the decision made, not in accordance with the provisions of the implementation decisions on punishment of the party, position, rank, and the treatment of the matters; Party members subject to disciplinary action, not in accordance with the cadre management authority and organizational relationships of by dispose of Party members to carry out education and supervision of daily management. "What needs to be pointed out is," cliff "demoted with cars, housing, secretary problem, implementation is not a discipline and party posts and ranks treatment by the organization department is responsible for the implementation, with cars, housing by the logistics department is responsible for the implementation of, Ji Commission responsible oversight responsibilities. The six questions, about the acts violating the discipline of life "in violation of discipline of life behavior punishment", mainly to "four winds" problems and a serious violation of social morality, family virtue acts of misconduct made provisions on disciplinary, an increase of extravagant life, contrary to the social public order and good customs disciplinary terms. Worth mentioning is, > < Regulations in Article 150 about "adultery" "mistress (Cardiff) formulation in the new < rule > is removed, to expand the scope of Article 127 provisions" and others hair improper sexual relations, let face disciplinary action Wider more strict. Four, and earnestly do a good job in the < code > and < rule > implement system of life lies in execution. < code > and < Regulations > is 23 Party organizations at all levels of a strong constraint and all Party members follow. Learning and implementing the < code > and < rule > is party committees (party), commission for discipline, discipline inspection group), the majority of Party members and cadres of the common responsibility, must party caught together, the party one execution. () Party committees (party) and play and implement comprehensive strictly the main responsibility, pays special attention to the two party regulations learning cross penetration. One is to Adhere to the party constitution is fundamental to follow, and resolutely safeguard the authority of the Party Chapter. The second is to adhere to the problem oriented, to strictly political discipline and political rule moments in the first place. The third is to adhere to the discipline and rules quite in front must not allow the bottom line to break the discipline. The fourth is to seriously organize the study of propaganda and education, in the city party members to create a disciplined, about the rules of the strong atmosphere. (II) Commission for Discipline Inspection at all levels (Discipline Inspection Group) to an important basis for the revised two party regulations as, adhere to easily blame, strengthen supervision and enforcement And early method in combining Ji, increase accountability efforts. One is to two regulations within the party important basis, adhere to the party constitution duties, with strict discipline to maintain the constitution authority. The second is to adhere to high standards and keep the bottom line, adhere to Ji Yan in law and discipline, the discipline and rules quite in front, grasping grasping small, easily blame, comprehensive use of supervision and discipline of "four kinds of form" in the discipline embodies the strict requirements and care for the discipline, tighten up, Yan. According to discipline in accordance with regulations to carry out disciplinary review. Increase the violations punishment, clues can initiate an investigation on the trial of cases According to the discipline on the provisions of the proportion of processing and control manager maintains discipline. To focus on investigating non convergence, don't accept hand serious disciplinary violations at the same time, pay more attention to the general review of discipline 24 behavior, and gradually increase the lighter punishment. Four is to illuminate two party regulations, combined with the local district of the Department of party conduct Lianzheng to relevant laws and regulations system clean, timely research proposes to establish, change, waste release opinion, avoid conflict, and the fasten system of cage, and gradually formed not rot, not rot, not want to rot system and working mechanism. (3) the leadership of the party members and cadres should play an exemplary role. The rate of higher consciousness of the front of the Ordinance to lead practice self-discipline norms, leading to maintain discipline of seriousness and authority. One is the above rate, demonstration and guidance, take the lead in learning and mastering the < code > and < > the requirements and regulations, do the deep understanding, learning to use. The second is to play an exemplary role in abiding by discipline rate, take the lead in practicing self-discipline norms, firmly establish before the discipline are equal, the system has no privilege, discipline is no exception, and consciously do standards, require more strict measures more practical. Third is to consciously accept supervision, conscientiously participate in the democratic life and debriefing honesty responsibility, such as Real to the party organization to report personal matters, and to accept the supervision of the work and life of the normal, habits under the supervision of the exercise of power, to carry out the work. The fourth is to set an example for the strict enforcement of discipline. Leading cadres should take the lead in the maintenance of discipline of seriousness and authority, to dare to seriously, dare to struggle, dare to offend people, for misconduct not laissez faire, but do not indulge, not tolerate to ensure the party constitution of party compasses party put in place. (4) the majority of Party members and cadres to set high standards and hold the bottom line, consciously abide by the < code > and < rule >. One is to control the < standard > and < 25 cases >, tight Close connection with their own thoughts, practical work and life, efforts to solve the problems, to enhance the study and implement of the effectiveness and pertinence. The second is to establish a high standard and hold the bottom line, consciously in the self-discipline pursuit of high standards, strictly in the party away from the red line discipline, discipline, about the rules and know fear, distrust, the formation of the honor system, comply with the system, safeguard system of good habits. Regulations and discipline regulations of < < New Revision of the Communist Party of China clean fingered self-discipline criterion > and < Chinese Communist Party Disciplinary Regulations > is the Party Central Committee in the new situation to promote the comprehensive strictly root of the lift, the regulations of the party construction of keeping pace with the times. We should study and implement the Standards > and < > as the primary political task, adhere to the party constitution duties, adhere to the discipline of, Ji Yan in law, the full implementation of supervision and discipline accountability responsibilities for coordination and promotion "four overall" strategic layout in XX District vivid practice to provide a strong guarantee. - Si Jian Wu, and effectively enhance the implementation of the implementation of the < code > < > The consciousness of General Secretary Xi pointed out that the party is in charge of the party, to manage the party; strictly, it can cure good party. Criterion > and < rule > keep pace with the times is our party to form a new potential strictly rules, to deepen understanding of the ruling law, is a comprehensive strictly, and strengthen the supervision within the party important grasper. Criterion > closely linked to the theme of self-discipline, self-discipline intensity-modulated, focusing on morality, for the majority of Party members and cadres set to see, feel the high standard, show the Communists noble moral sentiment; District Ordinance < < rule > the constitution of discipline integration into a political discipline, organization and discipline, honesty and discipline, discipline of the masses, work discipline, discipline, emphasize discipline, focusing on established rules, to draw the party organizations and Party members do not touch the bottom line. Party committees (party) to effectively strengthen the study and publicize the implementation of the < code > and < rule > the organization and leadership of criterion > and < > a full range, multi angle, deep publicity, the formation of study and publicize and implement the boom, in order to consolidate the development of good political environment to create a positive environment and atmosphere. The majority of Party members and cadres to strict requirements, the < rule > and < Ordinance cases > as a guide to action and behavior criterion, adhere to the moral standards and discipline of the bottom line, to maintain the discipline of worship and awe, learning, compliance, and maintain party discipline and rules of the model. The discipline inspection and supervision organs and cadres to the < code > and < > as the deepening of the "three", and strengthen supervision and discipline of accountability is important to follow correctly grasp the use of supervision and discipline of "four types", promote the comprehensive strictly in new roots. Strict discipline, adhere to the discipline and rules quite in front of the enterprise in the implementation of expensive to implement to execute. The discipline inspection and supervision organs to implement the < code > and < Efforts to investigate cases > as an opportunity, adhere to the party should manage the party strictly, serious performance of their duties to promote two regulations implementation. Change discipline concept. From the simple "investigation of illegal" to a comprehensive "stare at violate discipline"; from the business case to prosecute the big cases and timely solve the signs of tilt to. From the orientation to the normal supervision; from the tube "minority" to resist the "most". Guide Party members and cadres to seriously implement the < code > and < rule >, consciously abide by the political, organizational, honest people, work, life six discipline. Urge the leadership cadres sent to play an exemplary role, take the lead in strictly enforced. Relaxation and rest Strong wind is Su Ji, closely linked to the "four winds" prone to multiple, the masses reflect the strong important nodes and, glued to the four winds "new form, new trends, seriously investigate and deal with violations of the central eight provisions of the spirit, to increase the bulletin exposure intensity, the formation of Chajiu" four winds "loudly, continue to release and discipline must be strict signal. At the same time, extended supervision tentacles, through the development of the rural and fishery party conduct Lianzheng construction inspection, issued in a timely manner, Chajiu occurred in grassroots side of corruption and unhealthy, and earnestly safeguard the interests of the masses and social stability. The creativity and discipline. Grasp and make good use of the supervision and discipline of" four types ", to ensure the Promoting clues to lots of discipline and the law of the vacuum tube, strict together. Not only to the "less" and "very few" thorough investigation severely punished, but also the "most" to maintain zero tolerance trend through layers of conductive pressure, let the discipline about the rules for each party members and cadres consciously follow. At present, it is necessary to implement the "list" management, strictly follow the clues to the disposal of five standards, make the classification of disposal, dynamic cleanup. Zadok Party committees at all levels to implement the main responsibility, comprehensive use of disciplinary action and tissue processing and other means to effectively curb the commonplace, used to see do not blame the "small problem", not because of "practice" and "exception". Prominent Discipline characteristics, the problems of violation of discipline and rules into the focus of supervision and discipline and disciplinary review. At the same time, increase case double check the intensity, the serious problems of discipline violations or "four winds" ban but not absolutely, not only to be held directly responsible, but also held leadership responsibility; not only to pursue studies the main responsibility of the Party committee, and to pursue Commission for Discipline Inspection and supervision responsibilities and promote accountability to become the new norm. The implementation of supervisory responsibility. Maintain < code > and < rule > the seriousness and authority of the discipline and rules and truly become the party's ruler. Discipline as supervision within the party the specialized agency, we must strengthen the responsibility to act, adhere to the Impartial discipline accountability, earnestly will be strict discipline, discipline must be punished, and severely punish the acts in violation of rules and regulations.