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外贸对话

2017-11-17 20页 doc 52KB 42阅读

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外贸对话外贸对话 amanda 说:hi you there? 巴西客户 说:Hi, how are you? :i an good, you?good to see you here you seems to be busy amanda 说 everyday because i seldom see you on msn老板娘最喜欢和客户在 MSN 里面聊天了,方便,所以每次都让我们和客户要这个在线的聊天工 具,方便, 巴西客户 说:usually i dont stay conected in msn here in t...
外贸对话
外贸对话 amanda 说:hi you there? 巴西客户 说:Hi, how are you? :i an good, you?good to see you here you seems to be busy amanda 说 everyday because i seldom see you on msn老板娘最喜欢和客户在 MSN 里面聊天了,方便,所以每次都让我们和客户要这个在线的聊天工 具,方便, 巴西客户 说:usually i dont stay conected in msn here in the office amanda 说:why not?it is really convinent, you don't have to be here in china, we can talk to each other, when you say something i a can response 巴西客户 说:yes, i know. amanda 说:aha, sorry, i misunderstand, you said you don't in office? 巴西客户 说:yes, i am in the office amanda 说:ok ok 巴西客户 说:o.. did you understand teh issue about the cr code? amanda 说:hmm, actually i heared that there is some new policy coming out from DHL and other couriors, but i am not sure, i will ask tommorrow can i ask you some questions? 巴西客户 说:does your company have the lisence to export or you use some agent?of course amanda 说:agentbut i heared that boss is working on the exporting licence 巴西客户 说:good amanda 说:so can you tell me something about yourself?要多了解 客户 巴西客户 说:of course amanda 说:thanks pls are you waiting for my question about you? 巴西客户 说:yes :k ok so tell me your company name pls多了解一下客户amanda 说 的情况,公司啊,地址啊,电话啊, this is first question 巴西客户 说:。。。。。。 amanda 说:okthanks ok, this must not be the first time you buy from chia问问客户对中国市场了解不,套一下,China 巴西客户 说:yes, we already have some suppliers from china amanda 说:can you tell me which kind of products you regularly buy?are they from tianjin? 巴西客户 说:we work with bath maths, pvc rolls, and shaggy carpets amanda 说:yes, i know you working with shaggy carpets, but i mean which type of shaggy, because you know there are different type of shaggy now 巴西客户 说:yes.. mainly is this kind that i quote you amanda 说:aha, i remember, these two types are 150D slk and the othe one is spagetti yarn + viscose can i ask you another question? i appreciate it so much 巴西客户 说:yes, sure :you are such a nice guy!!!!!1和客户套近乎,称赞他 amanda 说 问他搜索的时候喜欢用什么关键词pls tell me some kye words that you would use when you search on google, i mean for carpets for example if you want to find some suppliers or products there, which kind of words exactly you would use?? 巴西客户 说:i think i used tianjin carpet or tianjin shaggy amanda 说:this is important for us to expose our company on google more? pls pls anything else? 巴西客户 说: i dont may be i could use chinese rugs chinese carpets amanda 说:good thans thanks a lot you helped me a lot how can i thank you enough? are you busy? ok, i will let you work then, i hope i can talk to you soon on msn 巴西客户 说:i am a little busy..sorry amanda 说:no, no problem, i guess you must be busy 巴西客户 说:isnt almost midnight in china? amanda 说:well, it is 10:35pm but you know for us this is the way we work, we have to choose sometime which is convinent for customers"to catch them", hahahha 巴西客户 说:yes.. i understand 说:anyway, i do hope i can work for you and i look forward amanda to seeing you in tianjin and i can pick you up in airport 巴西客户 说:i think i will arrive in tianjin in the 23th of august amanda 说:pls let me know before you com aha ok i got it how long are you going to stay ? 巴西客户 说: 5 days i think : ok i see, i look forward to seeing you then tommorrow amanda 说 i will ask about the CR code stuff and let you know, then you can send me saples samples i will let you work 巴西客户 说: perfect. amanda 说:super 巴西客户 说: please remeber that i will need you to produce the exactly colours of the samples amanda 说: ok no problem i will talk to yo lateryou have a nice day!!!! yoel 巴西客户 说:thanks.. bye amanda 说:bye! 南非客户 首先介绍一下,这个是南非客户,阿里巴巴询盘里面只说了一句话,要我们的PRICE LIST , 其实我那天都想放弃了,反正是南非吗,不是南非世界杯足球都是晚上1,2点开赛吗,然 后我就10点,昨天给客户回的EMAIL , 然后今天收到客户的回复,然后今天下午看他在线,我们就谈了这些 msr 说: hi hw u? amanda 说: fine are u free to talk to me msrm 说: yes amanda 说: i got your inquriy about our products msr 说: which product amanda 说: acrylic products acrylic carpet ,by the way may i ask u some questions 、 msr 说: yes amanda 说: first may i know that are u a trader or importer or distrbter (要了解他是什 么形式的买卖,TYPE OF BUSINESS ) msr 说: import and distribute amanda 说: good ,what 's quantities do u need for the first order (问他第一次的订量, 我们才好给报价,知道他的底细) msr 说: 40 ft hq amanda 说: and have u ever import from china (问客户从中国进口产品没有,就是要了解一下他对我们的市场和价格了解不,) msr说: yes amanda 说: i really appreciated for our first time cooperation and long term cooperation (恭维他了) msr7说: thanks amanda 说: i had send the email to u attached our price list u can choose which one do u perfer ,and tell me this is our website 。。。。。。。 u can also visit our website msr说: acrylic tufted amanda 说: yes so tell me your co name pls msr 说: @@2222222 amanda 说: ok ,can you tell me which kind of products you regularly buy from china ? 多了解一些对我们有好处的, msr 说: house hold amanda 说: ok ,i c msr说:前面是我和客户说的,后面是经理和客户说的,就是老板娘呵呵 which produts are cheapest on websie?客户只认便宜货 物 amanda 说: are you only deal with acrylic handtufted caroets? msr 说: yes amanda 说: there are three kinds of acrylic material i can tell you and the prices are different the most expensive one is 100% acrylic msr 说: which is cheap amanda 说: also another two types cheaper the cheapest one is what we call it poliester acrylic that matierial is not pure acrylic, it is kind of like acrylic and polyester combination so which kind of acrylic you bought from China before? msr 说: yes prices please of the cheap1 amanda 说: ok but which kind of acrylic you bought from china before? are they 100%? msr 说: 1st time buying amanda 说: ok, so this is the first time you buy from china? did yu just open your carpet bussiness? msr说: no i buy from china before other products amanda 说: i c msr说: yes just open carpet business amanda 说: ok, if you have any question about carpets pls feel free to ask me, i will try my best to help, and our manager is also very professtional in carpet bussiness, he will try to help too and i hope we can do bussiness together msr 说: thanks so send me the quote and stles of the cheaper acrylic amanda 说: so did you do any research in your local market? i mean you need to first know which kind of designs and material selling well in your market so that you can import those carpets that cater to the needs of your market, so that you can seel fast ok, i will send you the quotation soon msr 说: i did my research on price so if you give good price can do good business win win amanda 说: yes, i know you must do prices resaerch , but i mean did you do reaearch on your local market? and designs are important, you must know which designs your customers like msr说: yes i know designs amanda 说: that is good are you coming to china? in the near future i hope we can do bussiness and we can be friends and when you are in China, i can be your guide! msr 说: thank you my frend yes i do wens the next fair or exhibition? amanda 说: when are you planing to come? well, next one is canton fair did you go there before? msr 说: yes last year amanda 说: aha, good ok, pls come this year and i look forward to seeing you there are you ready to place any order soon oryou are going to do that after canton fair? msr 说: before amanda 说: ok i will send you quotation soon and what is the regular time you are available on msn? i hope i can talk to you whenever i have any question for you msr 说: i dont have msn amanda 说: ok, i mean your yahoo messenger ! msr 说: yes amanda 说: are you going to be here onine everyday? msr 说: yes amanda 说: do you use this yahoo messenger everyday? ok then we can chat here and i have another wquestion msr 说: yes amanda 说: can you send me some designs that you may order so that i know which kindof designs you like msr 说: TY.NO.159 amanda 说: k, hold on msr说: TY.NO.155 amanda 说: ok, i see i got it msr说: TY.NO.160 TY.NO.137 amanda 说: i will try to find some of the designs similar to the style that you lie and send to you later msr 说: TY.NO.142 amanda 说: i see msr说: TY.NO.144 amanda 说: thank you msr 说: 138 139 amanda 说: ok, but do yo have any designs ? i mean your desings msr 说: no i like those amanda 说: ok i see those pictures are only samll part of our designs i can help you choose some others similar to the ones you like just for your to choose msr说: yes but u basically know what im interested in so you can mail me similar lines amanda 说: you are right! that is what i am thinking and what i am doing for my customers can you do my a favor? and i think this wwould be my last question. and i will be so appreciate it if you could help me(和客 户套近乎) 南非晴沦客户 说: yes amanda 说: can you tell me which kind of key words you would use when you search on google or alibaba if you want to find carpets suppliers there? this is important for us to know that so we can expose our company more online(问问客 户怎么搜索的我们的产品,,提高我们的产品的曝光 度) 南非晴沦客户 说: acrylic hand tufted rugs amanda 说: and any others tks very much 谈到这里我把客户放下了,老板娘说 我,应该给自己台阶下,还要寒暄一下,虽然客户不 会理财也要谢谢人家于是下面那句 thank you for your help and i will let you work, i guess you must be busy now, i will send you email with the cheapest acrylic prices, talk to you later and you have anice day!!! bye总之多为客户着想,把客户当朋友一样看待,其实这个客户还是蛮有诚意的,哈哈 分享一下老板娘和客户谈判的语言 一个从阿里巴巴买家里面开发的客户上午我用我朋友的ALIBABA 账号,发了一 个上午的开发信, 里面加我,我一想可能是老外然后就有以下的对话超级的长,下午有个人在MSN 之前是我说的后来是老板娘和客户谈判的,学习中厉害的 amanda 说: hi may i know who are u ,glad to see u here 。 Durrani 说:Hello amanda amanda 说yes what can i do for u ,where are u from , Durrani 说:I just saw your email, my name is shahid amanda :oh where are u from , Durrani 说:I'm from canada amanda :ok which product do u need ?this is our website . Durrani 说:Do u make polypropelyne woven rugs Sorry I'm on the road now, I can't check ur website amanda ok it doesn't matter Durrani 说:So do u make woven rugs amanda we had polyester ,acrylic and wool rugs Durrani 说:What about tufted amanda how about the material :Nylon, polypropylene Durrani 说 amanda we do acrylic and wool carpet sorry ,we can't do this material Durrani 说:Ok, I will check your website when I get home and I'll contact you if I have questions u have any question ,pls contact me at anytime amanda yes ,tks i f Durrani 说: Acrylic sounds good Thanks amanda 说:hehe ,tks Durrani 说:I appreciate that, where are you located amanda 说:tianjin china Durrani 说:Would you be able to refer me to any manufacturers that use polypropelene amanda 说:have you ever imported from China before? Durrani 说:No and I'm opening a new showroom in toronto and need product amanda 说:and i guess the carpets you need are machine-made Durrani 说:Yes amanda 说:well, what we make are hand-made Durrani 说:Oh really 说:yapreally amanda Durrani 说:Oh ok, sorry then 说:it is okso you intersted only i machine-made amanda carpets?what about your quantity?i do hope i can help you in whatever i can Durrani 说:That's very nice of you amanda 说:it is my plasureif what you want is only machine-made amanda carpets, i will try to help you to get some information from our local factory but i need to know more about you so that i can help anyway, it was nice talking to you Durrani 说:Yah that would be great, I'm currently in pakistan and would like to come and visit factories there amanda 说:we are welcoming your visit canada shaid Durrani 说:Yes it was my pleasure amanda 说:and when will u come here canada shaid Durrani 说:Ok great, please let me if u can send me any contacts, thanks again amanda 说:ok ,no problem canada shaid Durrani 说:As soon as I have a few factories to visit I will come, I'm also looking for hardwood flooring and laminate flooring factories amanda 说:ok ,later i will send you email to your adress attached our introduction and contacts canada shaid Durrani 说:Ok thank you 说:did you find any good factories i alibaba? amanda canada shaid Durrani 说:Well I will keep trying, I know when you live somewhere you know which companies are good, if you can refer me that would be great 说:ok, so first tell me what products you need? nylon and amanda polyproplne machine-made carpets, laminate? that is all? canada shaid Durrani 说:Polypropylene machine made rugs and tufted broadloom carpets. And hard wood/laminate flooring. And ceramic tiles.Complete flooring amanda 说:ok ,i c canada shaid Durrani 说:Thank you amanda, your great amanda 说:do u need hand made rugs canada shaid Durrani 说:Yes if the price is right amanda 说:ok ,we really appreciate with your long term cooperation in the future canada shaid Durrani 说:Yes, same amanda 说:well actually i can tell you that Tianjin is famous for handmade acrylic and woolen carpets, and now a new type of carpets also popular which is polyester carpets, also handmade. For the machinemade one, i think i can help you ask :Ok great So do u make hand made shag carpet canada shaid Durrani 说 amanda 说:yes ,we are manufacturer of shaggy carpet yes! that is exactly what we make canada shaid Durrani 说:So how much for shaggy Lol amanda 说:it depends canada shaid Durrani 说:Explain pls 说:ok, normally most of the shaggy carpets we are making amanda now are 100% polyester, except one kind which is acrylic. For polyester, we have also many type such as viscos, malai dori, flag yarn, ect...many many different yarn. but viscos and malai dori are most popular, canada shaid Durrani 说: Vicos and malai are probably cheapest amanda 说:the prices arranges from 10 to 13 USD normally, depending on the densty, i mean weight well, not really canada shaid Durrani 说:Do u know why they are the most popular And is that price per square meter amanda 说:becuase one of the visco one we call it 150D silk, the carpets made from this material look like fur, it is really nice, but for malai dori, personally i don't like too much, haha and this 150D catpers are very populare for interatianl market : canada shaid Durrani 说 Yah fur look sells alot amanda 说:and this yarn is short for a long time since the beginning of this yaeryes canada shaid Durrani 说:So not available anymore? amanda 说: no, it is available, i mean the demand is big, and when you place order, it will take longer time than beofer to get the order, maybe 10 days longer canada shaid Durrani 说: So what about price amanda 说: i think it is very important for you to first do some reserch in your local market so that you know more about what your customer like, and for me i can help you a lot with the products in china, especailly for our carpets,we can give you good quality and price, i want to be friends with you and i hope we can do bussiness together canada shaid Durrani 说: That's is great, I need a friend in china amanda 说:the price for this yarn raised a little after spring festial. actually most of yarn prices raised after spring festival because in China there was an labour cresis i would like to be your friend :Great canada shaid Durrani 说 amanda 说:and one thing i need to warn you that is Chinese currency is going to be appreciated that meaning the price will be higer and now the currency has started to change days ago you need to be carful to choose which country to import from canada shaid Durrani 说:But we will deal in us dollars right amanda 说:yes, we do but when the Chinese curreency apprecaited, the same RMB price will be eaqual to more US dollars right? canada shaid Durrani 说:So that price 10 to 13 is per sq meter amanda说:yes canada shaid Durrani 说:Right amanda 说:that is only a warn for you, i hope you can know more befoer you start canada shaid Durrani 说:Yah true amanda 说:if you have any question, don't hesitate to ask canada shaid Durrani 说:Ok thanks, please also let me know if you know of any machine mad factories as well amanda 说:ok, i will ask
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