开门话术（Open door surgery）

开门（Open door surgery） 开门话术(Open door surgery) It's two minutes in the world, you have only one minute to show people who you are, and another minute to make them like you. - Robert Pound (Master of world image design) A good beginning is half done. The original one ping (Japan life insurance marketing God)... Open talk: Techniques for opening the door 1, opening words should be novel, magical and fascinating. 2, the opening of words should have outstanding creativity, touching heart, exciting. 3, open the door to win each other's favorite, win the customer's favorite. 4, open the door to be honest and trustworthy, simple and sincere, so that customers should trust. 5, the opening of words to stand in the other side of the speech, so that he felt I was helping them. 6, open the door, art should have affinity, amiable. 7, open the door speech must smile, attitude must be kind; tone must be firm, facial expression must be self possessed. Hello, a! I am the business representative of insurance company. This month is our customer satisfaction service month. I came here to investigate and understand all of you here. Have you handled all kinds of life insurance in our company? We are here to supplement the service. What kind of insurance do you have? When will it be done? Satisfied with dissatisfaction? May I sit down, if you don't mind? Hello, b! I was an insurance business on behalf of * * *, we recently publicly sell, DEDECATES returns buy one get one free, or buy an insurance to send an accident, I believe you will love this combo of insurance, I specifically sell such insurance, sorry, can I sit down? Hello, c! I was an insurance business on behalf of * * *, now the national epidemic of SARS, people panic, a lot of people on both sides of the Changjiang River, out accidentally caught, unable to treat, died, leaving his wife and children, unattended, really poor, now my company launched a SARS insurance, its annual 100 yuan, pay less. High security, is indeed a very good insurance, so I can introduce you to all of you? Hello, d! I am the insurance company's business representative * * *, recently, our company launched a "insurance first trial, after payment" activities, not satisfied with non payment, I ask you have handled such insurance? I am specializing in the promotion of such insurance. This insurance is very popular with the general public. Excuse me, may I sit down and introduce it to you? Hello, e! I am a city investment company, specifically for the user to provide investment banking services, is welcomed by the public, our investment banking, risk investment, planning future plan, is dedicated to the customer management of one of the world's top 500 large financial companies, our service is professional and professional the service will make you satisfied. Hello, F! Chief Liu, this month is not spring March? Once again in March 15th that "3.15 consumer rights day we XX life-insurance company have a customer service activities open up a fresh outlook in this month, designed to provide consulting activities for customers to come, my name is * * *, is specially down to do the work, what do you do here in our insurance company? What kind of insurance do you have? Satisfied with dissatisfaction? What can I do for you? I'll give you a satisfactory answer, though you may say so. Hello, G! Mr. Li, I again today to disturb you, really feel shy, I know you have to loan to buy a new house, temporarily do not have the ability to purchase our insurance company, but I specifically for your purchase, design a financial investment plan, I believe you will be interested, You see, your repayment plan is ten years, right? Is that so? You've been here for ten years. First, you can't afford to be ill and spend money when you are sick. First, a minor illness in hospital, although there are social co-ordination medical insurance, but the hospital to pay the threshold fee, in addition, medical insurance only reimbursed 80%, and the remaining 20% to spend their own money; The two is the unfortunate case had a serious illness, such as cancer, an incurable disease, health insurance cannot be 100% reimbursement, life-saving matter, you need to pay a deposit must use, while at home and no money, so there is no way? Only borrowing from others, however, the bank loans can not be returned? What can you do if you are sick and can not help but look at it? Second cannot touch the natural calamities and man-made misfortunes. "The weather is unpredictable, people have good and bad fortune", once the master of the house except what? Then, we must use the deposits in our home, but what about the loans and the lack of money needed? Only ask someone to borrow it, but always return it when you borrow it! In addition to repay the loan, it is one disaster after another, a small loan, poor planning, can often influence the event, I recently developed a specialized company can resist the risks of a housing loan insurance, which pay less, high security once the promotion will be selling the country, welcomed by the masses. Many people like you to purchase loans, for their own future, a future plan, you don't want your tomorrow to do a future plan? Greeting words Greeting is the foundation of interpersonal relationship, and it is also a kind of behavior to show solicitude for each other. Communication content and methods are appropriate or not, it is often the key to a person's interpersonal relationship, so pay special attention to it. - original one flat (Japan life insurance marketing God) The art of greeting 1, greeting should be from the bottom of my heart, sincere enthusiasm. 6, greeting to serious attitude, facial expression kindly. 2, greeting to pure, simple, natural appropriate. 7, greeting with a smile, love, there is good. 3, full of passion to greet ebullience. 8, greeting to loud, high pitched tone. 4, greeting to concise and powerful, simply force. 9, greeting should be firm, just strong. 5, greetings to come straight to the point, straight. 10, greeting should be just right, appropriate. For self-employed Salesman: 1, hello! So and so boss! With so many customers and so much business today, business must be brisk and money is rolling in! You really have the skills! 2, hello! So and so boss! The goods in your shop are numerous and complete! Not only superior quality, but also cheap and good, the salesman is enthusiastic about people, so and so boss! You can really manage it. 3, hello! So and so manager! Your shopping mall salesman a proficient business, everyone is smart and capable, diligence and dedication, you lose leadership, can you hand in something, is really an honor. 4, so and so manager, hello! Your business is so busy recently, so you can be busy, toil day and night, pay attention to the body ah! 5, XX boss! Hello! Have you been doing well recently? The guests in a continuous line, customer welcome door, it is a bonanza, born under a lucky star. 6, hello! So and so boss! You really have a set of business, so prosperous business, it is really enviable, can you advise me how to business? 7, hello! So and so boss! You look so well today. You are fresh and radiant. You must have made a fortune again! 8, hello! Boss～ I heard that your son was admitted to college this year. Congratulations! Congratulations～ Your son is very promising! The future can be achieved, inherited his father, glorify and illuminate the ancestors! How enviable! 9, hello! Boss～ Your dress is too beautiful, handsome, qiyuxuanang, ask you where to buy, can help me introduce? 10, hello! Boss～ The car in front of the shop is your new one, isn't it? It's so pretty. What brand? Is it 2000, or is it Audi? Really beautiful, said: "a good horse with a good saddle horse with a hero", you open the car, the scenery is really cool ah, it will bring you luck and wealth! 11, hello! Boss～ The goods in your shop are really well proportioned and well matched. They are reasonable and harmonious and natural. You really have a mind! 12, hello! Boss～ This is your daughter. She looks so pretty and lovely. She must be as beautiful and beautiful as her mother! You are really blessed. You are so happy to have such a beautiful mother and daughter! 13, hello! Boss～ Your business is so good. Can I help you? Please let me know what I can do. I'll do my best to help you! 14, Hello, Wang! See your enterprise management so orderly, full of vigor and vitality, I really admire! I sincerely hope that you can give me more advice in business! The biggest puzzle I have now is that I don't know how to manage my own team. How can I get the support of my subordinates? I'll give you directions when you have time! Pointing! 15, Wang! Hello! I was an insurance business on behalf of * * *, I am beside the shop just now, I heard that you are the most famous a big boss, doing business is particularly hot, today I come to you specifically ask, how do you sell the product, customer reception, customer service do service, please help me. For civil servants Salesman: 1, hello! Secretary xx! You look so well, and fat, rise again, must have a successful official career, you can really have the ability! 2, hello! Section chief! You see, you are leading the Department, year after year to obtain advanced factory, you work ability is really strong! 3, hello! Section chief! You see, you are young, as a leading cadre, in the future there will be great. 4, hello! Secretary xx! You are handsome, young, really envy, will be successful, and great success. 5, hello! Secretary xx! Some time ago, I met your soldiers and told me that you are well managed, humane, considerate and able to work under you. It is really a kind of happiness! 6, hello! Section chief! You are in charge of this business, so well done, it is rare! 7, hello! Secretary xx! You can really sympathize with the staff, ah, your employees are praised you care about the suffering of workers, considerate workers warm, you can really human touch ah! 8, hello! Such director! Is this your writing? So beautiful, like calligraphy, could I write a few words, as with a copybook! 9, so and so teacher! Hello! Have you been engaged in education for twenty years? You see, you are well taught. What are the students doing all over the world? How lucky you are! I have ah! Telephone interview The telephone is your second important tool of sales - the first one is your mouth. - Tom Hopkins (world class sales trainer) Telephone interview skills First, the salesman should be warm and cordial greetings, and natural generosity of self introduction. Insurance salesmen's complete oral conversation (2) It's two minutes in the world, you have only one minute to show people who you are, and another minute to make them like you. - Robert Pound (world image design master) a good beginning, is half of success. The original one ping (Japan life insurance marketing God)... FONT size=3> two, the salesman's speech to make each other interested, attractive, exciting and creative. Three, the salesman's language should be full of envy and admiration for customers, Tone to show urgency and meet each other, met the feelings. Four, the salesman in the telephone should learn to use the "two alternative" principle, the initiative to determine the date of the meeting, time and place. Five, the salesman must confirm the date, time and place of the meeting again, and express thanks. Six, the salesman's language should be cordial, moderate tone, articulate to smile, to keep smiling. 1, hello! Hello! Manager Zhang, I'm XX the business of a life-insurance company on behalf of * * *, I see you in the newspaper yesterday that you are successful, the enterprise is done like a raging fire, booming, I admire and respect you, you also want to ask and learn, when you are a student, do you 10:30 tomorrow morning or 4:30 PM time? I'll call on you then. 2, hello! Hello! Zhang chief, I'm XX the business of a life-insurance company on behalf of * * *, I am in your classmate Wang Li there yesterday, she bought a good insurance here with me, but she thinks this insurance is very good, especially for you such a successful person, so she recommended me to you and you know, you see tomorrow morning 10:30 or 4:30 pm I visit you right? 3, hello! Hello! Manager Zhang, I'm XX the business of a life-insurance company on behalf of * * *, that your business is doing very well, I particularly admire, we invented an enterprise allows you to save costs, improve corporate profits, but also can let you leave their business as one of the best plan for talent. Many companies are very welcome, I believe that the development of your business will be good at 10:30 Tuesday morning or in the afternoon, I took the 4:30 project to visit you right? 4, hello! Hello! I am XX Wangke, life-insurance company representative * * *, I give you write a letter a few days ago, you must not have received, I am a novice just engaged in life insurance marketing, not what work experience, I see your business has more than ten years from TV, very business experience, and a successful career, I often want to get advice from you where you tomorrow morning at 10:30 or 4:30 in the afternoon, I went to visit you right? 5, hello! Hello! Wang, I'm XX insurance business on behalf of * * *, I know you are a cause of the success, we recently have dedicated to the famous design of one of the best, the latest and most make you have these successful people welcome the new insurance products, do you think I was after the morning 10:30 to 4:30 in the afternoon to visit you, or visit your clock right? I think it's still 4:30 in the afternoon! Be There Or Be Square! 6, hello! Hello! Mr. Li, I'm XX the business of a life-insurance company on behalf of * * *, I am your friend Zhang Jun, I have something in him yesterday, listening to his words, you are most of his life that he admired and appreciated the people, he is the most worthy of study and example, I also admire you and I especially admired, you want to see you, to ask you about the successful experience, tomorrow at 10:30 in the morning, or at 4:30 in the afternoon I went to visit you? Well, I'll call on you at 4:30 in the afternoon! 7, hello! Hello! Are you manager Zhang? I am XX life-insurance company representative * * *, is your friend Wang Hong, he recently in our company to buy a good insurance, completely solves his menace from the rear the insurance that is good, he is also very suitable for you, you see me tomorrow at 10:30 in the morning, or at 4:30 in the afternoon I went to visit the right? Well, tomorrow morning at 10:30! 8, hello! Hello! Are you chief Wang? I am XX life-insurance company representative * * *, is specialized in insurance marketing work, recently we designed a humanized new insurance products, swept the country, popular from all sides, popular people welcome and love, I would like to recommend to you, Do you think I'll make it 10:30 or 4:30 tomorrow morning? Well, tomorrow morning at 10:30! 9, hello! Hello! Are you Wang Li? I am XX life-insurance company representative * * *, a while ago I came to visit you, know that you are interested in insurance, but not suitable for your insurance, now, our company recently launched a dividend of insurance, is the most suitable for your new product, at 4:30 tomorrow afternoon I sent you a little the data in the past, let you take a look? That's all for you! I arrive on time tomorrow at 4:30 in the afternoon, Be There Or Be Square! 10, hello! Hello! Are you manager Zhang? I am XX life-insurance company representative * * *, I know that you are in charge of marketing, I heard your department under all marketing personnel for the survival and development of enterprises, the daily worked outside, the business is really hard day in and day out, we recently, a marketing company dedicated to the design personnel accident insurance very popular with the majority of marketing staff welcome you at 10:30 this morning or afternoon at 4:30 I visit is 4:30 this afternoon! 11, hello! Hello! I'm the representative of China life-insurance company. May I ask if you are the sales section? Is Mr. Wang in? Ah! So you're the section chief! I specialize in accident insurance, it can solve your department field staff, encountered sudden accidental injury worries, can completely solve once and for all their tomorrow at 4 o'clock in the afternoon the menace from the rear, or 5 o'clock? Is it all right to visit you? 12, hello! Hello! This is Mr. XX, life-insurance company's business representative. May I trouble you, miss?! May I ask if your Zhang is in? May I have a look, please? What? He's here? Would you ask him to listen to the phone, please? Hello! I am China life-insurance company representative * * *, I have a pension and medical insurance plan, I believe you are interested in, it can solve the problem of health care and pension your employees, would you at ten o'clock tomorrow morning? It's four o'clock. Is there time? Would it be all right if I called on you? 14, hello! Hello! Is this the home of XX? I am XX life-insurance company representative * * *, I know that you have recently added a baby from the hospital! Congratulations～ I'm an insurance company specializing in child insurance. May I ask if your house is at 4 o'clock this afternoon? Is there anyone in the house? I specially come to your service, okay? 15, hello! Hello! Is this the home of XX? I am XX life-insurance company representative * * *, I learned from the kindergarten, a child of your family, in our company for the "XX insurance and additional inpatient medical insurance", I specialize in customer service service tracking survey, what is your home tomorrow morning at 10 o'clock or 4 o'clock in the afternoon have time? I'll pay a visit to your house then. 16, hello! Hello! Is this the home of XX? I'm XX life-insurance company's business representative XXX. I'm a friend of your family Zhang Moumou. When he comes back, please let him know. I'll visit your home at 10 a.m. tomorrow, Sunday. Self introduction The most successful sales in the world are started by selling yourself. The only product you sell in your life is yourself." - Jo Gilad (global car sales first) Like everyone else, I don't have any tricks. I'm just selling the best products in the world. That's when I'm selling Joe Gilad. - Jo Gilad (global car sales first) Remember, your customers don't buy your product, they buy you, and they sell you products. - Frank Bedega (American life insurance Master) Techniques for self introduction 1, salesman in self introduction, should be full of self-confidence, natural generous. 2, to be a matter of conscience can not be false, or neither pompous nor inferiority, conceit. 2, the salesman in introducing the product to be as simple as possible, simple and clear, in a clean manner. 3, salesman introduction of products should be easy to understand, clear, down-to-earth. 4, salesman introduction of products should be creative, have a strong appeal, make people interested. 5, when a salesman introduces a product, he should be full of confidence and honesty. 6, salesman introduction products to tone of kindness, language vivid. 1, what is the insurance salesman:? Insurance is the middle of the city fire brigade building, the firewall, the ship's lifeboat, spare tire on a car, motorcycle helmet, insurance is the future security and demand, is necessary for life insurance, is a responsibility, a love, a a security, an investment, this is insurance. 2, salesman: what is the participating insurance dividends insurance? Is your customers as you is the insurance company's shareholders, enjoy the insurance company's operating results, the annual dividend payout, but, until life, at the same time it can be a tool to provide risk protection to you, this is the dividend insurance. 3, salesman: what is the medical insurance medical insurance? Is your customers as when you are sick, someone give you reimbursement of medical expenses, and according to the number of days you to the hospital to give you a substantial amount of hospitalization allowance to compensate for your indirect losses caused by the hospitalization, reflect the insurance company that is love. Medical insurance. 4, is a serious illness insurance salesman: what? What is the customer in serious illness insurance, suffering from serious diseases, when in urgent need of large sums of money to save lives, the insurance company will timely assistance, timely send a medical aid, so that customers spend this is important as pressing danger, illness insurance. 5, salesman: what is the accident insurance? Is your customer in the accident, which need to be treated, the insurance company for your reimbursement of medical expenses, if the customer caused by disability, the insurance company will also pay a compensation, if the customer due to accidental death, the insurance company will timely payment an unexpected death of Kim in order to solve the dead, this is the accident insurance menace from the rear, us. 6, salesman: what is the endowment insurance? Money endowment insurance is that you spend every month, raising a filial son, from now on, you spend 20 years to support it, the "son" that will not offend you, will not let you worry about, and you will especially filial piety, it has following that first in your retirement, if you had an accident, such as disability or death, it will give you timely a high security risk, second of your sick every day, it will send the money to you, and to your settlement of medical expenses, if you have third cents to go riding a crane, it will take care of your love for your child, your old parents, the final wish for you, fourth if you reached retirement age, it will give you a monthly retirement pay, and according to your life, but also the implementation of the wage rise, until life For the rest of your life, I'll give you a pension, so you don't have any regrets. 7, salesman: what is the children's insurance? Children's insurance is to help your child to deposit a sum of the future university education cost and the marriage expenses, the insurance amount of money for a lot of money, is the two generation of mutual insurance, once the parents can be exempt from accidents, insurance costs, but also can enjoy the cost of education and marriage the cost, it is a change to the children's education savings. Salesman: 8, insurance is a kind of variable bank savings, you not only enjoy a fixed rate of interest, but also can enjoy the insurance company's dividend payout, it can also have the disease, for your reimbursement of medical expenses, once an accident occurs, it will give you a timely compensation, 9, insurance salesman: is your left pocket money, put in the right pocket money, or your money, the insurance company did not take away your money, your money attribute has not changed, but your money function increases, it is insurance. 10, salesman: insurance is like you buy an umbrella, sunny days, you do not have to put up, rainy days you can pick up, for you shelter from the wind,