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Hofstedes value dimensions

2019-05-28 8页 doc 33KB 97阅读

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Hofstedes value dimensionsHofstede’s value dimensions (1) 1. Individualism—collectivism Although Hofstede is often given credit for investigating the concepts of individualism and collectivism, he is not the only scholar who has researched these crucial intercultural dimensions. Triandis,...
Hofstedes value dimensions
Hofstede’s value dimensions (1) 1. Individualism—collectivism Although Hofstede is often given credit for investigating the concepts of individualism and collectivism, he is not the only scholar who has researched these crucial intercultural dimensions. Triandis, for example, has derived an entire cross-cultural research agenda that focuses on these concepts. Therefore , we use Hofstede’s work as our basic organizational scheme; we also examine the findings of Triandis and others. Although we speak of individualism and collectivism as if they are separate entities, it is important to keep in mind that all people and cultures have both individual and collective dispositions. Having already discussed individualism earlier in the chapters, we need only touch on some of its constituents: the individual is the single most important unit in any social setting, regardless of the size of that unit, and the uniqueness of each individual is of paramount value. According to Hofstede’s findings, the U nited States, Australia, Great Britain, Canada, the Netherlands, and New Zealand tend toward individualism. In cultures that tend toward individualism, an “I” consciousness prevails: competition rather than cooperation is encouraged; personal goals take precedence over group goals; people tend not to be emotionally dependent on organizations and institutions; and every individual has the right to his or her private property, thoughts, and opinions. These cultures stress individual initiative and achievement, and they value individual decision making. When thrust into a situation that demands a decision, people from cultures that stress this trait are often at odds with people from collective cultures. Collectivism is characterized by a rigid social framework that distinguishes between in-groups and out-groups. People count on their in-group (relatives, clans, organizations ) to look after them, and in exchange for that they believe they owe absolute loyalty to the group. Triandis offers an excellent summary of this situation: Collectivism means greater emphasis on (a) the views, needs, and goals of the in-group rather than oneself; (b) social norms and duty defined by the in-group rather than behavior to get pleasure; (c) beliefs shared with the in-group rather than beliefs that distinguish self from in-group; and (d) great readiness to cooperate with in-group members. In collective societies such as those in Pakistan, Colombia, Venezuela, and Peru, people are born into extended families or clans that support and protect them in exchange for their loyalty. A “we” consciousness prevails: identity is based on the social system; the individual is emotionally dependent on organizations and institutions; the culture emphasizes belonging to organizations; organizations invade private life and the clans to which individuals belong; and individuals trust group decisions. Collective behavior, like so many aspects of culture, has deep historical roots. Look at the message of collectivism in these words from Confu cius: “If one wants to establish himself, he should help others to establish themselves at first.” As is the case with all cultural patterns, collectivism influences a number of communication variables. Kim, Sharkey, and Singles, after studying the Korean culture, believe that traits such as indirect communication, saving face, concern for others, and group cooperation are linked to the collective orientation found in the Korean culture. Hofstede’s value dimensions (2) 2. Uncertainty avoidance At the core of uncertainty avoidance is the inescapable truism that the future is unknown. Though we may all try, none of us can accurately predict the next moment, day, year, or decade. As the American playwright Tennessee Williams once n oted, “The future is called ‘perhaps.’ Which is the only possible thing to all the future.” As the terms are used by Hofstede, uncertainty and avoidance indicate the extent to which a culture feels threatened by or anxious about uncertain and ambiguous situations. High-uncertainty-avoidance cultures try to avoid uncertainty and ambiguity by providing stability for their members, establishing more formal rules, not tolerating deviant ideas and behaviors, seeking consensus, and believing in absolute truths and the attainment of expertise. They are also characterized by a higher level of anxiety and stress: people think of the uncertainty inherent in life as a continuous hazard that must be avoided. There is a strong need for written rules, planning, regulations, rituals, and ceremonies, which add structure to life. Nations with a strong uncertainty-avoidance tendency are Portugal, Greece, Peru, Belgium, and Japan. At the other end of the scale we find countries like Sweden, Denmark, Ireland, Norway, the United States, Finland, and the Netherland, which have a low-uncertainty-avoidance need. They more easily accept the uncertainty inherent in life and are not as threatened by deviant people and ideas, so they tolerate the unusual. They prize initiative, dislike the structure associated with hierarchy, are more willing to take risks, are more flexible, think that there should be as few rules as possible, and depend not so much on experts as on themselves, generalists, and common sense. As a whole, members of low-uncertainty-avoidance cultures are less tense and more relaxed—traits reflected in the Irish proverb “life should be a dance, not a race.” As was the case with our first value dimension, differences in uncertainty avoidance affect intercultural communication. Imagine a negotiation session involving members from both groups. High-uncertainty-avoidance members would most likely want to move at a rather slow pace and ask for a greater amount of detail and planning. Some older members might also feel uncomfortable with young members of the group. There would also be differences in the level of formality with which each culture would feel comfortable. Low-uncertainty-avoidance members would not become frustrated if the meeting was not highly structured. The negotiation process would see differences in the level of risk taking on each side. Americans, for example, would be willing to take a risk. Hofstede’s value dimensions (3) 3. Power distance Another cultural value dimension is power distance, which classifies cultures on a continuum of high- to low-power distance. The premise of the dimension deals with the extent to which a society accepts that power in relationships, institutions, and organizations is distributed unequally. Although all cultures have tendencies for both high- and low-power relationships, one orientation seems to dominate. Foster offers a clear and condensed explanation of this dimension: What Hofstede discovered as that in some cultures, those who hold power and those who are affected by power are significantly far apart (high power-distance) in many ways, while in other cultures, the power holders and those affected by the power holders are significantly closer (low power-distance) This dimension is reflected in the values of the less powerful members of society as well as in those of the more powerful ones. People in high-power-distance countries such as India, Brazil, Singapore, Greece, Venezuela, Mexico, and the Philippines believe that power and authority are facts of life. Both consciously and unconsciously, these cultures teach their members that people are not equal in this world and that everybody has a rightful place, which is clearly marked by countless vertical arrangements. Social hierarchy is prevalent and institutionalizes inequality. We can observe sighs of this dimension in nearly every communication setting. In schools that are characterized by high-power-distance patterns, children seldom interrupt the teacher, show great reverence and respect for authority, and ask very few questions. In organizations, you find a greater centralization of power, a large proportion of supervisory personnel, and a rigid value system that determines the worth of each job. Low-power-distance countries such as Austria, Finland, Denmark, Norway, New Zealand, and Israel hold that inequality in society should be minimized. People in these cultures believe they are close to power and should have access to that power. To consider superiors to be the same kind of people as they are, and superiors perceive their subordinates the same way. People in power, by they supervisors or government officials, often interact with their constituents and try to look less powerful than they really are. The powerful and the powerless try to live in concert. Hofstede’s value dimensions (4) 4. Masculinity and Femininity Hofstede uses the words masculinity and femininity to refer not to men and women, but rather to the degree to which masculine or feminine traits prevail. Masculinity is the extent to which the dominant values in a society are male oriented and is associated with such behaviors as ambition, differentiated sex roles, achievement, the acquisition of money, and signs of manliness. Ireland, the Philippines, Greece, South Africa, Austria, Japan, Italy, and Mexico are among countries that tend toward a masculine world view. In a masculine society, men are taught to be domineering and assertive and women nurturing. In Japan, for instance, despite the high level of economic development, the division of labor still finds most men in the role of provider and most women as, says Merguro, “home-maker and breeder.” Cultures that value femininity as a trait stress caring and nurturing behaviors. A feminine world view maintains that men need not be assertive and that they can assume nurturing roles; it also promotes sexual equality and holds that people and the environment are important. Gender roles in feminine societies are more fluid than in masculine societies. Interdependence and androgynous behavior are the ideal, and people sympathize with the unfortunate, Nations such as Sweden, Norway, Finland, Denmark, and the Netherlands tend toward a feminine world view. Hofstede’s value dimensions (5) Long-term vs. Short-term orientation Bond’s study was much smaller, involving a survey of 100 (50% women) students from 22 countries and 5 continents. The survey instrument was the Chinese Value Survey (CVS), based on the Rokeach Value Survey. The CVS also tapped four cultural dimensions. Three corresponded to Hofstede’s first three. Hofstede’s fourth cultural dimension, uncertainty avoidance, was not measured by the CVS. Instead, Bond’s study isolated the fifth cultural dimension. It eventually was renamed long-term versus short-term orientation to reflect how strongly a person believes in the long-term thinking promoted by the teachings of the Chinese philosopher Confucius (孔子). According to an update by Hofstede, “on the long-term side one finds values oriented towards the future, like thrifty (saving) and persistence. On the short-term side one finds values rather oriented towards the past and the present, like respect for tradition and fulfilling social obligations.” Importantly, one may embrace Confucian long-term values without knowing a thing about Confucius. 摘要-导论-理论+实例-结论
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