供应商考核系统TQRDC介绍(PPT 29页)

UncompromisingBusinessEthicsSourcingforGrowthCostReductionSecureSupplyCostAvoidanceTQRDCSystemIntroduction3MChinaSourcingOperationsAprilHu5-Jan-2009BackgroundTQRDCisVendorPerformanceMeasurementSystembasedonbelowfactors:T:TECHNOLOGYQ：QUALITYR：RESPONSIVENESSD：DELIVERYC：COST3MChinadevelopedlocalTQRDCdatabaseSince2002.BenefitsofthisimprovedsystemCanimproveourvendormanagementefficiency;3Merscantaketheinitiative;IncludingRM/CM/Trading/indirectvendorsevaluationCansendspecificreporttovendorDataisfromConsolidatesourceInformationcentralizedcontrol;Informationshareeasily;AllinfocandownloadtoExcelforfurtheredit;Theinterfaceisfriendly.T:Technology10%Prototype/SampleCapability(Criticalvendorofnon-tradingvendor)(30%)Technicaldocumentprofessionalism(Criticalvendorfornon-tradingvendor)(10%)Statisticalcontrolmeet3Mrequest(forCMVendor)(20%)MachineCapability(forCMVendor)(40%)PointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestPointCriteria/Results100Meetexpectationon3Mrequest0NotMeetexpectationon3MrequestQ:Quality30%MaterialAcceptingRate(50%)ProductQualityCorrectiveActionandPreventiveActiontovendor(30%)QualitySystem(20%)PointNumberofCAPA10000>=1CasePointQualitySurveyResultsQualitySurveyResult>=600<60PointsAccept%100100%90>=99.5%80>=99%60>=98.5%50>=97%40>=95%30>=90%20>=80%0<80%R:Responsiveness15%PointCriteria/Results100100%orthereisnoCAPA(SCAR)issued0<100%PointCriteria/Results100100%purchaseorderconfirmwithin3days0<100%PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemTimelinessofCorrectionActiveFeedback(20%)TimelinessofPurchaseOrderConfirm(25%)TimelinessofdocumentreceivingConfirm(10%)CommunicationaboutProductChangeNotice(15%)ProductEHS&Regulationcompliance(30%)PointCriteria/Results100NoRecordinSystem0AnyrecordinsystemPointCriteria/Results100NoRecordinSystem0AnyrecordinsystemD:Delivery25%Conformanceto3Mneedbydate(100%)PointCriteria/Results100100%Ofpromisedatesaremet90>96%Ofpromisedatesaremet80>92%Ofpromisedatesaremet70>88%Ofpromisedatesaremet60>84%Ofpromisedatesaremet50>80%Ofpromisedatesaremet40>75%Ofpromisedatesaremet30>70%Ofpromisedatesaremet20>65%Ofpromisedatesaremet10>60%Ofpromisedatesaremet0<60%OfpromisedatesaremetC:Cost20%PaymentTerm(15%)SMIImplemented(20%)Competitivecostswithsamelevelofcompetitor(15%)Costreductions(50%)PointCriteria/Results100PaymentTerm>=60days5030days