品质改善报告

ExitCS1QualityImprovementReportPreparedby:RamboDuanReviewedby:Billy.BApprovedby:DannyChyouDate:27thOct.,2015ContentsCS1ExitCriteriaReviewCS1BackgroundKeyIssueandImprovementActions124CustomerService&QualitySystemReview3Productdesignimprovement--ExitCriteria3ToensureriskscanbecapturedatdesignphaseBeforeAfterNoriskevaluationreportatFRAStageforallR&DfunctionNothedesignchecklistforcustomerspecialrequirementNoparticleevaluationforVCMverificationOutputriskevaluationreportatFRA(Feasibilityresearchanalysis)stage.CreatedesignchecklistforLenovo/Motocustomers,updatedesignchecklistaccordingtothefeedbackofcustomerandplanttimely(forgluedispensing,andBurnspeccheck)AddVCMparticleriskevaluationitemintoVCMverificationreportandactionsRiskevaluatereport(willshowinthenewproject)DesignChecklistforgluedispensing<COBmoduledesignchecklistforLenovo/Moto>FWFAIchecklist(Checkiftheburnspeccanmeetthecustomerspec)VCMVerificationCheckListOTPFailureIncorrectprogram---AWBFailureWrongDACvalue---MTFFailureDoubleOTPinthesamepage---FocusingFailureIncorrectLSCsetting---RIFailureDifferentOTPread-outsequenceandmethodwithcustomer---RIFailureBacklightaberrance---RIFailureOTPIssue6件ChanceManagement4件RMAProcessing1件ReliabilityFailure1件KeyIssueCategoryChangeManagementRemoveUltra10MAFproductionlinewithoutcustomerofficialapproval.RemoveDVX5MAFproductionlinewithoutcustomerofficialapproval.Remove13MOISproductionlinewithoutcustomerofficialapproval.Stopproductionlinewithoutcustomerofficialapproval.ReliabilityFailureThe2dotslensgluemeetsLite-onreliabilitytest,butcannotmeetMotoALT.---ALTFailureRMAProcessingSorttheRMApartsandthegoodpartsreshiptocustomer.---BlemishIssue.OTPFailure6件ChangeManagement4件ChanceManagement4件ReliabilityFailure1件RMAProcessing1件Lite-onCS1Information(Background)--②OTPImprovementReportParticleImprovementReportOptimizethechangemanagementOptimizeProductDesigndocumentBeforeAfterComparisonIncorrectLSCsetting---RIFailureDifferentOTPread-outsequenceandmethodwithcustomerBacklightaberrance---RIFailureDoubleOTPinthesamepage---FocusingFailureDVX(5MAF)Ultra(10MAF)FouractionsforRIFailure0casesameissueTwoactionsforFocusingFailure0casesameissueDVX(5MAF)Q22014Q220143Ultra(10MAF)1Valocia(13MOIS)AfterQ220152AfterQ32014AfterQ320140Valocia(13MOIS)Incorrectprogram---AWBFailureWrongDACvalue---MTFFailureSevenactionsforAWB&MTFFailure0casesameissueOTPIssuePerformanceReview--①Q12015DVX5MAFUltra10MAFValocia13MOIScases123cases12300TooptimizethechangemanagementUpdatedMPchangecontroldocumentandgeneratedchangedocumentsignatorieslisttomakethepersoninchargeclear.<簽核一覽表>MakethechangedocumentsignatorieslistclearStep1GeneratecustomerspecialrequirementslistStep2IdentifychangeownerwhowillinformcustomerStep3CreateNewcastlefolderontheDCCsystemStep4Optimizethechangemanagement--①TomakecustomerspecialrequirementsclearforeveryCFTmembers,allthecustomerspecialrequestneedtoregisterto<客戶對變更的特別要求信息登記表>ChangethepersonwhoisresponsiblefornotifyingthechangefromSalestoCQE.<量產變更管制作業規範5.3.2.5>TocentralizecontrolalltheinformationofLenovo&Motorola,CreateNewcastlefolderontheDCCsystem<Lenovo/Motorola客戶信息使用DCC管控>Optimizethechangemanagement--②PART_04ELX5MFFUltra10MAFAfterApr.2014May2015Jun.2015StopproductionlineRemoveproductionlineRemoveproductionlineDVX5MAFValocia13MOISRemoveproductionareTotal:4casesThe2015after-improvementsummary(AfterApr.2015)Total:0Apr.2014Apr.2014Apr.2015Jul.2015Aug.2015Sep.2015Oct.2015123400casescasesMakethechangedocumentsignatorieslistclear--②ParticleImprovementReport--①Valocia13MOISParticleDDPMTrendGoal(was)Goal(now)20MAFParticleDDPMTrendOptimizeLVCMcleanmethodUsehollowprotectivefilmParticleImprovementReport--②OtherimprovementactionsCreatedesignchecklistforLenovo/MotocustomersUpdatedesignchecklistaccordingtothefeedbackofcustomerandplanttimely(forgluedispensing,andBurnspeccheck)ImplementDFXmethodologyforLenovo/Motonewproject,andextendtoallnewprojects.OptimizeproductdesigndocumentQualitySystemImprovement--ExitCriteria2&42014TSAQuestionQuestionActionStudytoremovethemask,onlyusetheshieldinglayerinCOBbunnysuitheadgear…..ongoinginexist20Mproject.YEAR/ItemTSA&QSAOngoingQuestionReviewDueDatePendingSuggestBBoperatorremovethefacemasks,andusenewtypeofgarmentswithfacemaskswhichcancoverthenose.Quality--First,Delivery--Second,Cost--Third.ThankYou!