肯德基服务英语

肯德基服务英语 菜单Menu 经济豪华餐Meal λ Roasted chicken burger combo黄金烤鸡腿堡套餐 λ Mini burger combo田园脆鸡堡餐 λ Extra tasty crispy burger combo劲脆鸡腿堡餐 λ Zinger burger combo香辣鸡腿堡餐 λ Mexican Twister combo墨西哥鸡肉卷餐 λ Dragon Twister combo老北京鸡肉卷餐 λ New Orleans roast wings combo新奥尔良烤翅餐 λ Hot wing combo香辣鸡翅餐 λ Bucket meal外带全家桶 快乐儿童餐Kid’s meal λ A set:Nugget+Mashed Potato+Mirinda λ B set:Original Recipe+French Fries+Mirinda λ C set:Mini Burger+French Fries+Mirinda 鸡类产品Chicken Products λ Original Recipe吮指原味鸡 λ Hot Wings香辣鸡翅 λ New Orleans roast wings新奥尔良烤翅 λ Zinger burger香辣鸡腿堡 λ Extra tasty crispy劲脆鸡腿堡 λ Mini Burger田园脆鸡堡 λ Mexican Twister墨西哥鸡肉卷 λ Dragon Twister老北京鸡肉卷 λ Popcorn Chicken劲爆鸡米花 λ Nuggets上校鸡块 λ Roasted chicken burger黄金烤鸡腿堡 早餐Breakfast λ Egg & Pork Congee 皮蛋瘦肉粥 λ Chicken & Mushroom Congee 香菇鸡肉粥 λ Seafood & Egg Congee海鲜蛋花粥 早餐优惠组合Braekfast Combo λ Cheese & Egg Burger Combo芝士蛋堡餐 λ Mini burger combo田园脆鸡堡餐 λ Mini burger with Egg combo田园脆鸡堡加蛋 λ Pork & Egg Burger combo猪柳蛋堡餐 早餐饮料及配餐Drinks & Side Items λ Orange Juice都乐鲜橙汁λ Fresh Milk/ Hot Milk鲜牛奶/热牛奶λ Milk Tea奶茶 λ Potato Stix香脆薯棒λ French Fries薯条λ Mashed Potato土豆泥λ Corn on the cob香甜粟米棒 λ Egg & Vegetable Soup芙蓉鲜蔬汤λ Dinner Roll胡萝卜餐包λ Corn Salad玉米沙拉λ Seasonal Vegetable四季鲜蔬 Dessert甜点 λ Ice Cream Cone脆皮甜筒λ Sundae圣代Chocolate/Strawberry巧克力/草莓λ Egg Tart葡式蛋挞 Drinks饮料 λ Pepsi Cola百事可乐λ Seven-up七喜λ Mirinda美年达λ Ice Tea雀巢冰爽茶λ Nine Lives Juice九珍果汁 λ Ice Tang雀巢橙C λ Coffee咖啡λ Tea红茶λ Milo美禄λ Tang橙汁λ Milk牛奶 Condiments & Common Restaurant Items调味品和日常用品 λ Ketchup番茄酱λλ Sweet & Sour Sauce糖醋酱λ Sweet Chili Sauce甜辣酱 λ Stirrer搅拌棒Coffee mate奶精λ Sugar糖 λ Straw吸管λ Toothpick牙签λ Spoon勺子λ Tray托盘λ Napkin/Tissue餐巾纸 Maximum,medium or minimum?大杯,中杯还是小杯?:what size?large,medium or small?(哪种大小,大,中,小杯) HERE YOU ARE!YOUR CHANGE! here or to go?在这吃还是带走? Maxi Quarterpounder巨无霸 Mexico Chicken Roll墨西哥鸡肉卷 Peking Duck Roll老北京 50rmb in total,please. Anything else? goodbye! 柜台七步曲 欢迎光临Greeting λ Good morning. Welcome to KFC!早上好,欢迎光临肯德基! λ May I help you, sir?能为您效劳吗,先生? λ May I take your order now?您现在要点餐么? λ Welcome to KFC. May I take your order? 欢迎光临肯德基,您现在要点餐么? λ Hello! KFC Restaurant at your service!您好,肯德基餐厅为您服务 λ Excuse me, madam, what can I do for you?我可以帮你什么忙么,女士? 点餐Ordering λ Would you like anything else?还需要我为您点什么吗? λ Could you repeat the order, please?请重复一下您点的餐,好吗? λ How many cups would you like to have, sir?您要几杯,先生? λ May I know how many people?请问一共几位用餐? λ Well, I would like to suggest you get it to take away if you are in hurry.如果您赶时间的话,我建议您打包。 λ What would you like to drink, sir?先生,您想喝点什么饮料? λ Would you have it here or for take away?请问您在这里吃还是打包? λ Would you like to have a set meal or order them separately?请问您是要套餐还是单点? 建议性销售Suggestive selling λ Would you like some soup, madam?您要点汤么,女士? λ Would you like to try our latest promotion?您想尝尝我们的新产品吗? λ Well, I would like to suggest the bucket meal, sir.我向您推荐我们的全家餐,先生 λ This bucket would be a perfect choice for a family of three.我认为这份全家餐适合三口之家。 λ If you prefer a light burger, the Mini Burger Combo would be a good option. 如果您喜欢清淡一点的汉堡,我建议您来个田园脆鸡堡餐。 λ We have a variety of chicken foods.我们有各种鸡类产品可供选择。 λ Would you like one more order of French Fries?要不要再来份薯条? 找零和结账change and check-out λ Do you have 50 fen?请问您有5毛钱吗? λ Here is your change, miss.这是您的找零,小姐。 λI’m sorry we don’t accept foreign currency.很抱歉我们不收外币。 λ It is very kind of you, sir, but we are not allowed to accept tips.先生,您真是太好了,但我们不能收小费。 λSorry, we can’t accept this, it is count erfeit.抱歉,这是假币。 λ Thank you, thirty eight yuan & fifty fen, please.总共是38.5。 λ You have ordered 2 bucket for 116 yuan. Is that right?您订了两个全家桶一共是116元,请问还需要什么吗? 呈递餐饮,感谢顾客Closing λ Every Kids Fun Meal comes with a free toy.儿童餐有玩具送 λ Have a nice meal.祝您用餐愉快 λ Have a pleasant weekend, sir.祝您周末愉快,先生 λ Hope you enjoy the meal.希望您吃得开心 λ It is a pleasure to be of service.为您服务我很荣幸。 λ Always at your service, madam.欢迎下次光临,女士 λ My pleasure.乐意为您效劳 大厅服务Lobby service λ Could you please wait in line, sir?先生,请您排队等候好吗 λ Excuse me, sir, may I take these away?对不起,先生,我可以把这些空盘子收走吗 λ Go straight ahead and turn left, and you will get to the washroom.洗手间一直走然后左转 λ Sorry ,sir, this is a non-smoking restaurant. Sorry for any inconvenience.先生,对不起,请勿吸烟 λ May I suggest that you keep an eye on your handbag.请保管好您的手提袋 λ Miss, do you mind sharing this table with others?小姐,别的客人想和你共用这张桌子,好吗 λ We open from 7:00 in the morning until 23:00.我们的营业时间是从早上7:00到晚上23:00 λ Would you like a baby chair for your child?要不要给您的小孩拿张婴儿椅 顾客抱怨处理Service Recover λ Could you wait a minute?请等一分钟左右,好吗 λ Sorry, madam, I am afraid that you have to wait for about two minutes. Do you mind taking a seat here first? 对不起,女士,得等两分钟左右,请您先到那边座位上座下好吗 λI’ll get the manager for you. He’ll be glad to help you.我去把经理叫过来,他会很乐意帮助你 λI’m terribly sorry, sir, there may have been a mistake.非常抱歉,可能弄错了,我向您表示道歉 λ Beg your pardon, could you repeat that?对不起,我没听请,重复一下好吗 λI’m sorry I made a mistake with your order, madam.夫人,很抱歉我下错单了