五羊—本田学习交流
五羊—本田学习交流
参观企业:五羊—本田摩托车(广州)有限公司
有关企业(公司):班组长是企业组织中直接带兵打仗的人,公司战略目标和方针的落实者,班组长的理念和管理素质直接关系到所辖班组区域的战斗力和团队素质。班组长所处的地位是“兵头将尾”,他在组织中起到承上启下,上传下达的桥梁、纽带及枢纽作用,作为生产一线的直接指挥者和组织者,他们的素质高低及管理水平高低极大地影响着公司的经营绩效。前往五羊-本田摩托车(广州)有限公司参观考察,并由企业在职领导专题授课,本期的学习主题为:杰出班组长
。
一、 企业背景:
五羊—本田摩托(广州)有限公司是由广州摩托集团公司、日本本田技研工业株式会社和本田技研工业(中国)投
资有限公司共同投资的中日合资企业,成立于1992年。公司集研发、制造和销售于一体,是国内最具规模的摩托
车制造企业之一,产能达到100万辆以上。
公司坚持品牌发展战略,荣膺“连续十年守
重信用企业”、“广州市著名商标”、“广东省名牌产品”、“全
国最畅销商品金桥奖三连冠”、“行业著名品牌”等多项殊荣。
五羊-本田近十八年的平稳发展,被《财富》杂志誉为中国整体最受赞赏的外资企业之一。2006年3月公司正式成
为首家通过国家环保总局环保生产一致性免检的摩托车企业。2009年,五羊-本田公司获颁泛珠三角“十大最具社
会责任品牌”和“十大可持续性发展品牌”奖项,总经理加藤千明更荣获“最具魅力品牌执行官”奖项。 二、课程目标:
1、正确认识班组长管理
,强化目标管理和改善意识;
2、全面掌握班组日常管理的内容和要点;
3、学习基础工作方法,加强自我培养;
relevant clinical departments (including pathological) rotating 6 month: surgical specialty (including general surgery, neurosurgery, urology) 2 months, specializing in internal medicine (including Neurology, Gastroenterology, cardiology) 2 months, pathology 2 months. Ultrasound Imaging: Radiology Web 5 months (CT, MRI-oriented, taking into account the Interventional Radiology, CT 2.5 months, interventional radiology, 0.5 month, MRI 2 months). Nuclear image rotation for 2 months. Relevant clinical departments (including pathological) rotation 5 months: surgical specialty (including general surgery, obstetrics and Gynecology, urology) 2 months, specializing in internal medicine (including digestive tract internal medicine, Endocrinology and metabolism, cardiology) 2 months, Department of Pathology 1 month. Nuclear Imaging: Radiology diagnosis 4 months, ultrasonography 2 months relevant clinical departments (including pathological) rotating 6 month: surgery 2 months, specializing in internal medicine (including Oncology, cardiology) 3 months, Department of Pathology 1 month. The third stage (25th to 36th months): according to the specialist trainees will engage in Radiology (including general radiology, CT, MRI, interventional), ultrasonic imaging, image rotation, respectively. Radiology majors: General 2 months of radiation, CT 4 months, MRI 4 month, in 2 months. Ultrasound Imaging: digestive, Urological ultrasound 4 months; obstetric ultrasound 3 months, cardiac
4、掌握有效沟通的要点,高效率地召开早会;
5、学会换位思考、善解人意,提高处理班组人际关系的能力; 6、加强部下培养,巩固班组建设;
7、掌握必要的管理工具和改善手法,提升班组业绩能力; 8、强化自我培养意识,逐步实现由经验技能型向管理型转变。 行程安排
第一天:
上午 :第一部分 班组长管理基础
下午:第二部分 企业参观考察
1、参观五羊-本田摩托车(广州)有限公司生产线
晚上: 第三部分 分享交流
主题:质量控制与QC大七手法运用
嘉宾:五羊-本田摩托车相关部门负责人
第二天:
上午: 第四部分 班组长管理技能(一)
下午: 第五部分 班组长管理技能(二)
relevant clinical departments (including pathological) rotating 6 month: surgical specialty (including general surgery, neurosurgery, urology) 2 months, specializing in internal medicine (including Neurology, Gastroenterology, cardiology) 2 months, pathology 2 months. Ultrasound Imaging: Radiology Web 5 months (CT, MRI-oriented, taking into account the Interventional Radiology, CT 2.5 months, interventional radiology, 0.5 month, MRI 2 months). Nuclear image rotation for 2 months. Relevant clinical departments (including pathological) rotation 5 months: surgical specialty (including general surgery, obstetrics and Gynecology, urology) 2 months, specializing in internal medicine (including digestive tract internal medicine, Endocrinology and metabolism, cardiology) 2 months, Department of Pathology 1 month. Nuclear Imaging: Radiology diagnosis 4 months, ultrasonography 2 months relevant clinical departments (including pathological) rotating 6 month: surgery 2 months, specializing in internal medicine (including Oncology, cardiology) 3 months, Department of Pathology 1 month. The third stage (25th to 36th months): according to the specialist trainees will engage in Radiology (including general radiology, CT, MRI, interventional), ultrasonic imaging, image rotation, respectively. Radiology majors: General 2 months of radiation, CT 4 months, MRI 4 month, in 2 months. Ultrasound Imaging: digestive, Urological ultrasound 4 months; obstetric ultrasound 3 months, cardiac
杭州华略管理学院
行课网
互动交流、提问
五、课程大纲
一、班组管理基础
1、班组长定位
2、能力模型
业务能力、业绩能力、改善能力、领导能力、指导技能
2、班组长职责
班组目标管:确保安全、品质管理、成本管理、生产管理、综合管理
理班组日常管理:班组长的一日管理、班前列会、班组人员管理
班组人才培养:OJT、OFFJT、OCT、QC、改善提案
二、班组管理技能
1、现场5S管理
2、5S起源及含义:整理-效率和安全始于整理
整顿-效率在于便当,便当来自整顿
清扫-工作热情、安全感的第一步来自清扫
relevant clinical departments (including pathological) rotating 6 month: surgical specialty (including general surgery, neurosurgery, urology) 2 months, specializing in internal medicine (including Neurology, Gastroenterology, cardiology) 2 months, pathology 2 months. Ultrasound Imaging: Radiology Web 5 months (CT, MRI-oriented, taking into account the Interventional Radiology, CT 2.5 months, interventional radiology, 0.5 month, MRI 2 months). Nuclear image rotation for 2 months. Relevant clinical departments (including pathological) rotation 5 months: surgical specialty (including general surgery, obstetrics and Gynecology, urology) 2 months, specializing in internal medicine (including digestive tract internal medicine, Endocrinology and metabolism, cardiology) 2 months, Department of Pathology 1 month. Nuclear Imaging: Radiology diagnosis 4 months, ultrasonography 2 months relevant clinical departments (including pathological) rotating 6 month: surgery 2 months, specializing in internal medicine (including Oncology, cardiology) 3 months, Department of Pathology 1 month. The third stage (25th to 36th months): according to the specialist trainees will engage in Radiology (including general radiology, CT, MRI, interventional), ultrasonic imaging, image rotation, respectively. Radiology majors: General 2 months of radiation, CT 4 months, MRI 4 month, in 2 months. Ultrasound Imaging: digestive, Urological ultrasound 4 months; obstetric ultrasound 3 months, cardiac
清洁-安全、无灾害就是清洁的证据
素养-严守规章
,决定了的事情一定要照办,按
执行 2、5S管理与现场管理
3 、如何开展5S管理:步骤-推进观点-内容
整理:要的东西与不要的东西,其判断基准要明确化
按照判断基准,全员一起整理
不要将不必要的东西带入工作场所
整顿:彻底实行整理、决定放置场所、决定放置方法、决定定置方法
清扫:先除去污垢、清扫时发现不好的地方、从根本上切断肮脏的根源
清洁:维持5S的意识、营造5S改善之契机、营造向5S发展的积极性
素养:按决定的原则,正确实行决定的事。
4 开展5S管理的一些常用手法
定置管理 可视化管理
3、良好的现场沟通
五项基本要件 良好的倾听者 良好的说明者
对付制造麻烦者 良好的提问方法 良好的书写方法 确认形体语言
4、工作的指导方法
relevant clinical departments (including pathological) rotating 6 month: surgical specialty (including general surgery, neurosurgery, urology) 2 months, specializing in internal medicine (including Neurology, Gastroenterology, cardiology) 2 months, pathology 2 months. Ultrasound Imaging: Radiology Web 5 months (CT, MRI-oriented, taking into account the Interventional Radiology, CT 2.5 months, interventional radiology, 0.5 month, MRI 2 months). Nuclear image rotation for 2 months. Relevant clinical departments (including pathological) rotation 5 months: surgical specialty (including general surgery, obstetrics and Gynecology, urology) 2 months, specializing in internal medicine (including digestive tract internal medicine, Endocrinology and metabolism, cardiology) 2 months, Department of Pathology 1 month. Nuclear Imaging: Radiology diagnosis 4 months, ultrasonography 2 months relevant clinical departments (including pathological) rotating 6 month: surgery 2 months, specializing in internal medicine (including Oncology, cardiology) 3 months, Department of Pathology 1 month. The third stage (25th to 36th months): according to the specialist trainees will engage in Radiology (including general radiology, CT, MRI, interventional), ultrasonic imaging, image rotation, respectively. Radiology majors: General 2 months of radiation, CT 4 months, MRI 4 month, in 2 months. Ultrasound Imaging: digestive, Urological ultrasound 4 months; obstetric ultrasound 3 months, cardiac
杭州华略管理学院
行课网
工作场所的问题点 为何不能有效地指导工作 何谓指导技能
训练的对象者 训练的必要性 不完整的指导方法
正确的指导方法 指导方法的4阶段 指导方法的演习与评论
何谓作业分解 工作分解单 对“工作分解单”的说明
relevant clinical departments (including pathological) rotating 6 month: surgical specialty (including general surgery, neurosurgery, urology) 2 months, specializing in internal medicine (including Neurology, Gastroenterology, cardiology) 2 months, pathology 2 months. Ultrasound Imaging: Radiology Web 5 months (CT, MRI-oriented, taking into account the Interventional Radiology, CT 2.5 months, interventional radiology, 0.5 month, MRI 2 months). Nuclear image rotation for 2 months. Relevant clinical departments (including pathological) rotation 5 months: surgical specialty (including general surgery, obstetrics and Gynecology, urology) 2 months, specializing in internal medicine (including digestive tract internal medicine, Endocrinology and metabolism, cardiology) 2 months, Department of Pathology 1 month. Nuclear Imaging: Radiology diagnosis 4 months, ultrasonography 2 months relevant clinical departments (including pathological) rotating 6 month: surgery 2 months, specializing in internal medicine (including Oncology, cardiology) 3 months, Department of Pathology 1 month. The third stage (25th to 36th months): according to the specialist trainees will engage in Radiology (including general radiology, CT, MRI, interventional), ultrasonic imaging, image rotation, respectively. Radiology majors: General 2 months of radiation, CT 4 months, MRI 4 month, in 2 months. Ultrasound Imaging: digestive, Urological ultrasound 4 months; obstetric ultrasound 3 months, cardiac