Session2_1700_Wilday
Process Safety Leadership, Worker
Involvement Learning OrganisationsInvolvement, Learning Organisations
& Information Flows
Jill Wilday, Ju Lynne Saw, Caroline Sugden (HSL)
Mi k K ki (Y k h N ti l U i it J )Mieko Kumasaki (Yokohama National University, Japan )
...
Process Safety Leadership, Worker
Involvement Learning OrganisationsInvolvement, Learning Organisations
& Information Flows
Jill Wilday, Ju Lynne Saw, Caroline Sugden (HSL)
Mi k K ki (Y k h N ti l U i it J )Mieko Kumasaki (Yokohama National University, Japan )
www.hsl.gov.uk
An Agency of the Health and Safety Executive
www.hsl.gov.uk
An Agency of the Health and Safety Executive
Contents
• Top down or bottom up?
• Process safety information flows
• Learning organisationsLearning organisations
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Top down
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Bottom up
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Learning organisation
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Learning organisations
• Learn and encourage learning among its
people
• Promote information exchange for continual
improvement
A fl ibl l t d d t t• Are flexible: people accept and adapt to new
ideas
• Has a learning culture beyond formal training
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• Believe in empowerment
Information flows within a
learning organisation
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Information flows
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Case study
• Exothermic reaction process
• What are the key information flows?
• How can their failure affect safety?
• What are the barriers?
• What mitigation is possible?
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g p
Process life-cycle
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Information at each stage
Stage Examples of information
Research By-products, Optimisation
Vi bili f h i lprocesses. Viability of chemical
route
Development Flow behaviour; Kinetics; Yield; p ; ; ;
Incompatible materials
Design Storage; Design pressure; Control;
Staffing levels; LayoutStaffing levels; Layout
Construction Location of construction village;
Control of contractors
Operation Emergency arrangements; Staff
competencies; SMS; KPIs;
Procedures
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Maintenance Inspection (risk-based); Up-to-date
drawings; Permit to Work; PPE
Information flows
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Information flows
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Barriers and mitigation
Barrier to
information flow
Possible mitigation
Different I l d ithDifferent
backgrounds and
mental models
• Include person with an
interface role
• Short-term secondment intomental models
(translation issue,
identifying what is
• Short-term secondment into
other discipline
• Teaching each discipline an
important)
g p
appreciation of the other
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Barriers and mitigation
Barrier to Possible mitigationBarrier to
information flow
Possible mitigation
Ageing workforce • Knowledge harvestingAgeing workforce
– retirement
Knowledge harvesting
• Succession planning and
training
• Awareness of what might be
important in the future
Issue logs/risk registers
• Issue logs/risk registers –
having a quality plan
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Barriers and mitigation
Barrier to Possible mitigationBarrier to
information flow
Possible mitigation
Holding onto • Culture of being openHolding onto
information for job
security
• Culture of being open
• Learning organisation
culture
• Incentives for not holding
onto information
• Rewards for teams, not
individuals
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Barriers and mitigation
Barrier to Possible mitigationBarrier to
information flow
Possible mitigation
Need to prioritise • Documentationp
information so
operators aren’t
h l d
• Design control and trip
systems wider than
i d loverwhelmed
envisaged envelope
• Troubleshooting guide with
most important information
most important information
on how to deal with unsafe
situation
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Conclusions
• Learning organisations:
cover range from process safety leadership– cover range from process safety leadership
to worker participation.
encourage range of approaches from– encourage range of approaches from
cultural to hardware and procedural
controls.
– promote flexibility to deal with new safety
issues which do not yet have codified y
solutions.
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Conclusions
• Information flows during commissioning
is likely to be a fruitful area for futureis likely to be a fruitful area for future
work.
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