问路
Excuse me, How do I get to the ....... ? 请 问 如 何 前 往 ¨ ¨ ¨ ?
Which gate should I take this flight?我应该从哪个登机口搭乘这班飞机?转机的时候经常会用到这句话,通常要飞机起飞前3小时才知道登机口
Where can I buy a local specialty? 在哪里可以买到当地的特产?
当地或机场吃饭
Where is the dining room? 餐厅在那儿?
What time does the dining room open? 餐厅几点开始营业?
What time can I have breakfast? 早餐几点开始供应?
May I order,please?我可以点餐了吗?
What is the specialty of the house?餐厅最特别的菜式是什麼?
How do you like your steak?全熟(五分熟/全生)。Well don(medium/rare),please.
Could you recommend some specialty in your restaurant?是否能推荐一下你们饭店的特色菜?
Yes, I'd like to settle my bill, please.是的,我要买单
I'd like to pay my bill by credit card。我想用信用卡结账!
酒店吃饭包餐的,不过中午和晚上的酒水算钱的,所以小黑通常会殷勤地问你要不要饮料酒水,how about drinks waterjuicewine?如果你什么也不需要,可以大方的说一句No, there's no need, thanks!
餐厅吃饭是凭房间号的,为了怕有人冒充混吃混喝的小黑吃饭会问你房间号what’s your room number?你就告诉他们room xxx
借潜水设备可以说,I want to rent the dive equipment?
单独借以下设备的
单词
脚蹼 Fins
面镜 Mask
呼吸管 Snorkel
救生衣life jacket
1.11 检查护照 Check Passport
》常用句型
Custom Officer:May I see your passport, please? Where are you staying?麻烦请给我你的护照。将在那儿住宿?
Guest:Here is my passport / Here it is.这是我的护照。
/I will stay at *** Hotel.【
转机时在第三方签证国留宿】
我将住在***饭店。
/ I'm just passing through and get around.【转念想到转机城市作短暂观光】
我只是过境而已,出去转转。
Others其它:
1.C:What's the purpose of your visit?旅行的目的为何?
G:Just for sightseeing/travel.观光/旅行。
2.C o you have a return ticket to China?是否有回程机票?
G:Yes, here it is.有的,这就是回程机票。
3.C:How long will you be staying in the Maldives?预计在马尔代夫停留多久?
G:** days.**天。
4.G:How much money do you have with you?你随身携带多少现金?
G:I have ** dollars.大约**元。(多于30美元)
1.12 行李遗失 Baggage Lost
》常用句型
Guest: I can'find my baggage. Could you please check it urgently?我找不到我的行李。是否可麻烦紧急查询?
Staff: Please wait for a moment while we are investigating. Your claim tag, please?我们正在调查,请稍等一下.请出示一下行李票。
Guest:Here it is. How soon will I find out?
选择1/Staff: We'd like t you to make a lost baggage report. Would you come with me to the office? 必须填份行李遗失
。请和我到办公室。
Guest:Ok.(Finish) Where can I get my baggage? 我找不到我的行李。
选择2/Staff: Could you describe your baggage?请描述你的行李。How many pieces of baggage have you lost? 你总共遗失了几件行李?
Guest:*****(颜色§尺寸§特点§件数etc)
Staff:Your contact way,please?
Guest:*****(预定的酒店地址,停留天数,电话等) Please deliver the baggage to my hotel as soon as you've located it.一旦找到行李,请立即送到我停留的饭店。And your name?
Staff:……
1.13 海关申报 Customer Declare
》常用句型
C:Your passport and declaration card, please. Do you have anything to declare? 请出示护照和申报单。是否有任何东西需要申报?
选择1/G:No, I don't.没有。
C: Please open your bag.请打开行李。
What are these?这些东西是是什么?
G:These are for my personal use.这些是我私人使用的东西。
选择2/Yes, I have***.是的,我带了***。
C: O.K. Please give this declaration card to that officer at the exit.请拿上这张申请
2.1 入住Check in:在前台 (Time:1400)
1)建议:一般酒店办理Check in时间为下午两点以后,请直接提供携程酒店确认单(hotel voucher)付押金即可入住。
2)以下是前台常用词汇或交流时会有帮助的。
deposit 押金 signature 签名
credit card 信用卡 room key 房卡
register 登记 passport 护照
tips 小费
3)寄存行李(Depositing Bags):下午两点以前,您可让行李员(Bellman)将行李寄存在礼宾部(Concierge)
》常用句型
Guest: I’d like to leave this with you.我可以把行李寄放在这儿吗?
Bellman:Certainly, ma’am/sir.Is there anything valuable or breakable in your bag?当然,您包里有易碎或贵重物品吗?
G:No.没有
B: Thank you, here is your tab No.*** 谢谢,这是您的行李牌。
G: I see. Thank you.谢谢
B: You’re welcome.不客气.
2.2就餐
》常用句型:
1.May I have a menu,please?请给我菜单。
2. What is the specialty of the restaurant?Could you recommend today’s popular dish ?I prefer something light/spicy. 餐厅招牌菜是什么?可以推荐一下餐厅的今日热卖菜吗?我 想 来 点 清 淡 些 /辣的.
3.What kind of drinks do you have?餐厅有些什么饮料?
4.Do you offer vegetarian dishes? 餐厅是否有供应素食餐?
5.I’d like*****我想要一份*****。.
6.Waitress:How do you like your steak?你的牛排要如何烹调?
Guest: Well done (medium/rare),please全熟(五分熟/全生)。
Hot words:热门词汇
提供方式:a la carte 照菜单点/buffet 自助餐
餐具:napkin 餐巾 soup spoon 汤匙 knife 餐刀 cup 杯子 glass 玻璃杯 mug马克杯 toothpick 牙签 fork 叉子 dish 碟 plate 盘 straw 吸管
饮料:cocoa 可可 coffee mate 奶精 coffee 咖啡 tea bag 茶包 black tea 红茶ice water 冰水 mineral water 矿泉水 milk-shake 奶昔 honey 蜂蜜 orange juice 橘子汁
调味品:tomato sauce 番茄酱 mustard 芥茉 salt 盐 sugar 糖 sour 酸 bitter 苦 soy sauce 酱油
2.3入住后,要求所需服务
1)通常马尔代夫酒店都提供客房打扫、送餐服务、兑换外币、叫醒服务、礼宾服务、洗衣服务、Spa、潜水设备的租借、旅游服务咨询等。
2)以下为交流时可能用到的词汇:
Housekeeping 客房打扫(进房前,服务生的
用语,请准备至少$1的小费放在枕边)
In room dining 送餐服务
Currency Exchange 外币兑换
Morning call service 叫醒服务(在入住时,可直接要求或回房后打总机设定)
》常用句型
O: This is operator. May I help you?这里是总机,有什么可以帮您?
G: Yes, I’d like to be woken up tomorrow morning。我想让你们明早叫醒我。
O: Certainly,At what time? 当然,几点?
G: At around *** a.m.大约在***
O: May I have you room number?您的房号?
G: ***,please是***
O: Yes, sir/ma’am. A Morning Call for room *** at ***. We will call at time, and anything else I can do for you? 是的,先生/小姐***要求****叫醒服务。我们将准时叫醒您,还有什么可以帮您?
G: No thank you.没有,谢谢
O: Hope you enjoy your stay.祝您入住愉快。
Concierge Service 礼宾服务 (您可询问任何您感兴趣的话题,例如水上飞机/快艇时刻
或预订服务、短途旅游细节、潜水设备租赁)
1>水上飞机/快艇时刻表或预订服务 the scheduled timetable of seaplane or speed boat and relative reservation detail(usually on-request)
2>户外活动/短途旅游(outdoor activity/excursion)
***半日列岛游(island hopping half day)
***全天列岛游(island hopping full day)
落日海豚之旅(sunset dolphin cruise)
马累购物游(male’s shopping ferry/discover male)
水上飞机摄影(photo flight by seaplane)
黄昏海钓 (sunset fishing)
夜晚海钓 (night fishing)
浅滩浮潜 (sand bank snorkelling)
3>潜水设备租赁 Diving equipment Leasing
附注
潜水装备 DIVE EQUIPMENT OR GEAR
面镜 MASK
近视镜片 OPTICAL LENS
游泳镜 GOGGLE
防雾剂 ANTI-FOG SPRAY 附喷头
宽面型单一面镜 WIDE VIEW MASK
蛙鞋 FINS
面镜带 MASK STRAP
呼吸管 SNORKEL
扣环 BUCKLE BC用
有快卸扣蛙鞋 STRAP FIN
套式蛙鞋 SHOES FIN
湿式防寒衣 WET SUIT
干式防寒衣 DRY SUIT
水母衣 DIVE SKIN
潜水背心 VEST
防滑鞋 BOOTS
脚底 SOLES
手套 GLOVE
止滑 NON-SLIP
重装备行李箱 GEAR BAG
调节器 REGULATORS
备用调节器 OCTOPUS 或称章鱼式二级头
一级头 FIRST STAGE
二级头 SECOND STAGE
咬嘴 MOUTH PIECES
高压管 HIGH PRESSURE TUBE
低压管 LOW PRESSURE TUBE
可调节二级头 ADJUSTABLE SECOND STAGE
浮潜救生衣 SNORKELING VEST
浮力调整器 BUOYANCY COMPENSATOR 简称BC
丹
DENIER BC 布料质级数
分420丹 840丹 1000丹等
D型调整扣环 D-ADJUSTABLE BUCKLE BC肩头上
充气 INFLATE
排气 DEFLATE
配重带
WEIGHTS BELT
潜水刀 KNIFE
救援线转轮 RESCUE WIRE REEL 洞穴沉船用
空压机 AIR COMPRESSOR
背包 BACK PACK
潜水手电筒 DIVE LIGHT
备用气瓶 SPARE AIR TANK (PONY BOTTLE)
硅胶面镜 SILICONE MASK
黑胶面镜 RUBBER MASK
引导绳 REFERENCE LINE
减压舱 RECOMPRESSION CHAMBER
腕上型指北针 WRIST COMPASS
备用小灯 BACK-UP LIGHT
纯氧 OXYGEN
潜水日志 LOG BOOK
空气瓶 AIR TANK (CYLINDER)
哨子 WHISTLE
空气枪 AIR GUN
水中写字板 PLATE
卤素灯 HALOGEN LIGHT
防水盒 HOUSING
相机硬壳行李箱 PHOTO CASE
数字相机 DIGITAL CAMERA
微距镜头 MICRO LENS
广角镜头 WIDE LENS
自由焦距镜头 FREE ZOOM LENS
备用小气瓶转换头 SPARE AIR ADAPTER
二级头排水按钮 PURGE BUTTON
背架 BACK PACK
潜水帽 HOOD
潜水计算机表 DIVE COMPUTER
水中推进器 UNDERWATER VEHICLE
气瓶底座 TANK BOOT
配重止滑片 KEEPER
求生浮力棒 SURVIVAL FLOAT
水中搜索返回装置 SEEKER OR NEVER LOST SETS
蜂鸣器 ALERT
audary Service 洗衣服务
2.4离店:Check-out(Time:12:00)
》常用句型:
1.Excuse me. We're leaving today. I'd like to pay our bills now.
劳驾。我们今天要离去了。我希望现在就把账结清。
2. Staff:Have you used any hotel non-free charge services this morning, Mr.***?
***先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐?
Guest:Yes, I just use the mini bar to drink some water, but I didn't use any services.是的,我使用过小冰箱的瓶装水,但是我没有使用过任何付费服务设施。
3.Sign bills 签单
2.5赞赏别人当为您提供满意服务:
1)You look great today.(你今天看上去很棒。)【每天都可以用!】
2)Well done!(你干得非常好。)【国际最通用的表扬!】
3)I’m very pleased with your work.(我对你的工作非常满意。)【正式、真诚的赞扬!】
4)You have a good sense of humor.(你真幽默。)
5)This is really a nice place.(这真是个好地方!)【随口就说、但效果很好的表扬!】