WELCOME_ING_2011

2011-2012 Small Guide for International Students 2011-2012 UNIVERSITÀ DEGLI STUDI DI MILANO 2011-2012 w el co m e Small Guide for International Students Concept: University of Milan • International Students’ Secretariat • Communication Office Graphic design: Andrea Rovatti Photographs: Paolo Sacchi, Vaclav Sedy Printed by Alfagraf, Milano Welcome Desk – International Students 5 Introduction Offices for international students The first things to do with regard 11 to residency documents Health insurance Residence permit Taxpayers’ code Current account The first things to do at the University 19 Students Italian language exam and aptitude tests Submission of embassy documentation Admission tests for courses with limited places Matriculation Erasmus – incoming Doctoral students Matriculation Fees Scholarships Educational and research activities supervisor On-line doctoral services E-mail and log-in credentials University portal SIFA service Interns Matriculation Fees Contracts and scholarships Educational activities supervisor Certificates, periods abroad, renewals, final examinations On-line intern services E-mail and log-in credentials University portal SIFA service Fees and scholarships 29 Enrolment fee ISEEU certification for second instalment of fees Exemptions Scholarships The University on-line 35 The University portal E-mail and log-in credentials SIFA service Payment of fees: on-line payment slips Infomail Segreterie Unimia Google, Twitter, Facebook, RSS Feeds Hotspots and wi-fi service Services for students 43 Accommodation and refectories Italian language courses Services for disabled students Living in Milan 47 Getting around Transport Useful links and numbers In d e x Welcome Desk International Students W el co m e D es 8 9 Welcome Desk – International students Offices for international students For enrolment and recognition of qualifications: Segreteria Studenti internazionali (International Students’ Secretariat) via S. Sofia, 9/1 – 20122 Milan From Monday to Friday, 9 a.m. to 12 p.m. (new opening times on website from 1 October) e-mail: international.students@unimi.it To receive guidance, choose a course and discover internships and job opportunities: COSP - Centro per l’Orientamento allo Studio e alle Professioni (Study and Career Guidance Centre) via S. Sofia, 9/1 – 20122 Milan Guidance: tel. +39 02 503.12113 – 12147 Internships and work placements: tel. +39 02 503.12032 fax +39 02 503.12146 e-mail: cosp@unimi.it For information on EU Training Programmes: Ufficio Accordi e Relazioni internazionali (International Agreements and Relations Office) Sezione Accordi in Materia di Formazione (Training Agreements Section) via S. Antonio, 12 – 20122 Milan tel. +39 02 503.13500 – 13506 fax +39 02 503.13503 e-mail: international.programmes@unimi.it Introduction Students who decide to study in Italy often find themselves thrown into a system and a culture which are very different from those of their own countries; they must also deal with unfamiliar and, at times, com- plex bureaucratic procedures. It was for this reason that the Welcome Desk was created, a University service for students, doctoral students and interns who have come to Milan for the first time. The service is also dedicated to those who already live in the city and need to verify the validity of academic qua- lifications obtained abroad in order to enrol on one of our courses. The Welcome Desk is the point of reference for all the initial necessities of your new adventure in Milan and at the University. This short guide will outline the various steps you need to take in order to: • obtain the documents necessary for living in Italy • take an Italian language course • take advantage of the services and opportunities offered by the Uni- versity • enrol on a course • live and get around in the city of Milan. For further information you can contact the: Welcome Desk via S. Sofia, 9/1 – 20122 Milan From Monday to Friday, 9 a.m. to 12.00 p.m. (new opening times on website from 1 October) e-mail: international.students@unimi.it Suggestions • ⇒ All information about the University can be found on our portal www.unimi.it. • ⇒ A lot of general information – which also concerns Italian customs and lifestyle – can be found at www.studiare-in-italia.it, a website run by the Ministry of Universities and Research (MIUR). 10 11 For students on mobility programmes (Erasmus and other programmes): Ufficio Accordi e Relazioni internazionali – Sezione Mobilità (International Agreements and Relations Office – Mobility Section) via S. Antonio, 12 – 20122 Milan fax +39 02 503.13503 Incoming mobility: tel. +39 02 503.13507 e-mail: mobility.in@unimi.it To enrol on a master or an advanced course: Ufficio formazione permanente (Permanent training office) via Festa del Perdono, 7 – 20122 Milan tel. +39 02 503.12093 fax +39 02 503.12300 From Monday to Friday, 9 a.m. – 12 p.m. e-mail: master@unimi.it e-mail: perfezionamento@unimi.it The first things to do with regard to residency documents Th e fi rs t th in 14 15 The first things to do with regard to residency documents 2. register with the local health authority (ASL or Azienda Sanitaria Locale) office nearest to your residence address (you will find all the addresses on the website www.salute.gov.it > Servizio Sanitario Nazionale) remembering to take with you: if you are an EU citizen: • your payment receipt • one of the following European forms: TEAM/EHIC, E111 or E128 if you are a non-EU citizen: • your payment receipt • Italian taxpayers’ code • passport • your residence permit application receipt • the certificate of enrolment issued by our University. Please note The TEAM/EHIC (European Health Insurance) card should be requested from the local health authority of your home country prior to departure. In any event, old forms such as the E111 or E128 will still be considered valid. To take out a policy with INA-Assitalia you must: go to a post office and use a payment slip to make a payment of € 98,00 (cost of the service for one year) to post office current account n.71270003, registered to: Agenzia Generale di Roma INA Assitalia, specifying the following reason for payment: polizza sanitaria studenti stranieri da 6 a 12 mesi. To live in Italy, both European and non-European students are required to obtain certain official documents in order to formalize their right of residence. To facilitate the procedure, we have arranged the necessary informa- tion in a specific order, which we suggest you follow step by step: in fact, there are certain documents that you must hold before you can apply for others. Health insurance It is extremely important to have valid health insurance, as it is also requi- red in order to apply for a residence permit within 8 days of your arrival in the country. Perhaps you already have health insurance, which was taken out in your home country and validated by the diplomatic representation prior to your departure. If not, the two safest options are: • voluntary registration with the Italian national health service (Servi- zio Sanitario Nazionale or SSN), which gives you the opportunity to choose a doctor (general practitioner), who will deal with health problems free of charge, and prescribe medicines, tests and speciali- st examinations when necessary. • the INA-Assitalia policy, which only covers emergency health care in public hospitals. To register with the SSN you must: 1. go to a post office and use a payment slip to make a payment of € 149,77 (cost of the service for one year) to post office current account n.379222, registered to: Amministrazione P.T. Regione Lombardia, specifying the following reason for payment: iscrizione volontaria al SSN; 16 17 The first things to do with regard to residency documents Renewal In order to renew your residence permit you must fill in the application kit, specifying that it is a renewal. The kit is available from any post office displaying the "Sportello amico" logo, to which it must then be returned along with the following documents: 1. a photocopy of your passport (only the pages with your personal details and the visa stamp) 2. a copy of your residence permit 3. a copy of the documentation which attests to the availability of adequate financial resources (approximately € 5,400), for example, proof that you hold a scholarship or details of your current account 4. your university record book with proof that you have passed 1 examination, in the case of the first renewal, and 2 examinations for every subsequent renewal 5. your health insurance. Please note It is advisable to begin the renewal procedure 60 days before the expiry date. Costs • € 14,62 for 1 revenue stamp (available from any tobacconist’s shop), which is to be applied to your residence permit application • € 30 to be paid at the post office when the kit is sent • € 27,50 to be paid at the post office for issue of an electronic residence permit. Residence permit First application If you are an EU citizen, you do not require a residence permit as such, but you must register with your local civil records office. If you live in Milan you can book an appointment on the website www. comune.milano.it > Servizi online > Servizi Anagrafici > Residenza stranieri. On the day of the appointment, you must take the following to the civil records office: 1. your passport or identity card 2. the certificate of enrolment issued by our Students’ Secretariat 3. a photocopy of the documentation which attests to the availability of adequate financial resources (approximately € 5,400), for exam- ple, proof that you hold a scholarship or details of your current account 4. health insurance. If you are a non-EU citizen you must fill in and submit the residence permit application kit. You can ask for the kit at the Welcome Desk, where someone will also be on hand to help you fill it in. It must then be submitted to a post office displaying the “Sportello amico” logo, along with: 1. a photocopy of your passport (only the pages with your personal details and the visa stamp) 2. four passport-size photographs 3. certification of the chosen course of study specifying the duration and the stamp of the Italian diplomatic representation which issued the visa 4. a copy of your health insurance. 19 The first things to do with regard to residency documents 18 Taxpayers’ code The taxpayers’ code or “codice fiscale” is an identification code issued by the Ministry of Finance which is needed in order to open a current account or sign contracts. It can be requested from your local “Ufficio delle Entrate” (Tax Office). A complete list of offices in the Lombardy region can be found on the website www.lombardia.agenziaentrate.it. The central office in Milan is located in via della Moscova 2 (“Moscova” underground station, tel +39 02 636791) and is open from 9 a.m. to 1 p.m. (Tuesday and Thursday until 3.30 p.m.). If you are a non-EU citizen, you must take your passport and residence permit application receipt with you. Only your passport is required if you are an EU citizen or a citizen of one of the following countries: Andorra, Argentina, Australia, Bolivia, Brazil, Brunei, Canada, Chile, China (only Hong Kong and Macau), South Korea, Costa Rica, Croatia, Ecuador, El Salvador, Guatemala, Honduras, Israel, Japan, Mexico, Monaco, Nicaragua, New Zealand, Panama, Paraguay, San Marino, Singapore, USA, Vatican or Venezuela. Current account To open a current account you must: • be at least 18 years of age • have a valid identity document • have a taxpayers’ code • never have been subjected to bankruptcy proceedings • deposit a small initial sum. Please note Most banks are open from 8.30 a.m. to 1.30 p.m. and from 3 p.m. to 4 p.m. Suggestions An alternative to a current account is the Superflash Card offered by Banca Intesa SanPaolo, which, thanks to an agreement with the university and with no fixed costs, allows you to: • receive and send bank transfers • have your bills paid by direct debit • make free withdrawals at any Banca Intesa branch • use the card in Italy and abroad and to shop on-line. Full information is available from the website www.vogliosuperflash.com. The first things to do at the University Th e fi rs t th in 22 23 The first things to do at the University Students Italian language exam and aptitude tests If you have just arrived from a non-EU country, you must take the Italian exam (unless you are exempt from doing so, perhaps because you hold the CELI 3 certificate – level B2) and, in some cases, also an aptitude test, before enrolling on your chosen course. The exam venues and results are shown on the “International Students” notice board in the Students’ Secretariat. Submission of embassy documentation If you have a qualification which was obtained abroad, the documents issued by the embassy relative to your secondary school diploma or degree must be presented at the International Students’ Office. Admission tests for courses with limited places If you have chosen a course with a limited number of places, you must pass the admission test, before matriculation. In order to take the test you must: • pick up the payment form from the International Students’ Office and pay the test fee at your bank • hand in the payment receipt and pick up the details regarding the test date and venue (the dates can also be found on the page www.unimi. it/studenti/immconcl/2363.htm) • check the test results on the notice board in the Students’ Secretariat. Please note • Non-EU students resident abroad are added to confidential lists. • Students who are already resident in Italy and have a taxpayers’ code can apply to take the admission test through SIFA, (www.unimi.it/hpsifa/ nonProfiledPage_100.html), where they can also check the results. Matriculation If you have chosen a course with a limited number of places and passed the necessary tests, you can matriculate (enrol for the first time) by the established deadline. In order to do so, you must: • go to the International Students’ Office and pick up a matriculation form and a bank form, which is required to pay the first instalment of your fees (€ 688). • make the payment at a bank • submit the following to the International Students' Office: 1. the completed form 2. the payment receipt 3. a passport-size photo 4. a translated and authenticated copy of your diploma 5. a copy of the declaration of value 6. a copy of your passport (only the pages with your personal details and the entry visa stamp). Please note Students who are already resident in Italy and have a taxpayers’ code must matriculate through SIFA (www.unimi.it/hpSIFA/nonProfiledPa- ge_100.html). Suggestions • Remember to bring with you the original documents issued by the embassy and your passport. • If you need to make an appointment with the International Students’ Secretariat outside of normal opening times, you can write an e-mail to international.students@unimi.it. 24 25 The first things to do at the University Erasmus – incoming If you have arrived at the university as part of the Erasmus Programme, you must submit the following in person at the International Agreements and Relations Office: 1. your passport or other identity document 2. two passport-size photos 3. the certificate for Erasmus students issued by your own university 4. your accident insurance certificate (which is valid abroad) 5. your TEAM/EHIC (European Health Insurance Card) for medical assistance. The office will help you to: • make an appointment with your academic tutor in order to discuss details of the study plan (Learning Agreement) • obtain information regarding health care and travel cards • access the services offered by the University (e-mail address, wi-fi, library access, accommodation, refectories, Italian courses, services for disabled students), and provide information about cultural and social activities and student associations • receive the free card for the Centro Universitario Sportivo (University Sports Centre). Please note On request, the University offers accommodation for Erasmus students in the university halls of residence (at a cost of € 300 per month, with use of the relative refectory services, at a cost of € 3 per meal) and 60-hour language courses for all levels. Suggestions You will find full, detailed information about Erasmus trips on the pages of the portal dedicated to Incoming Students www.unimi.it/ ENG/relations/31234.htm. Doctoral students Matriculation To enrol on a doctoral course, you must submit the following to the International Students’ Office: 1. the completed and signed matriculation form 2. a translated copy of your diploma supplement or degree with declaration of value 3. a passport-size photo 4. a copy of your residence permit receipt 5. your taxpayers’ code 6. the enrolment fee payment receipt (if you do not have a scholarship). Suggestions Remember to bring with you the original documents issued by the embassy, your passport and your residence permit receipt. If you need to make an appointment with the International Students’ Secretariat outside of normal opening times, you can write an e-mail to international.students@unimi.it. Fees If you have been awarded a place without a scholarship, you must pay an enrolment fee of € 925 for the first year at the time of matriculation. The fee includes accident and civil liability insurance, which is valid for all the structures in which you will carry out authorized study and research activities. 26 27 The first things to do at the University Scholarships If you have been awarded a place on a doctorate course with a scholarship you must contact the Training and Research Contracts Office (katerina.zethos@unimi.it) in order to begin the payment procedures. The scholarship is paid into your current account every two months. The payslips with details of each individual payment can be consulted at www.unimi.it/ricerca/30838.htm. Educational and research activities supervisor The supervisors of doctorate course activities are the course coordinators indicated in the competitive examination announcements. It is advisable to contact your supervisor as soon as possible in order to schedule these activities. Suggestions For full information regarding procedures relative to your university career and to the payment of scholarship (certificates, periods abroad, renewals, final examinations) go to the webpage www.unimi.it/ricerca/dottorati/15706.htm or visit the Doctorate Course desk of the Students’ Secretariat. On-line doctorate course services An entire section of this guide is dedicated to on-line services, which are basically the same for everyone, barring the few exceptions outlined below: E-mail and log-in credentials Doctoral students are also assigned an e-mail box with the same characteristics and levels of protection as those assigned to other students (see the University on-line section). However, in this case, the address is structured as follows: name.surname@unimi.it The address is automatically generated once the matriculation procedure has been completed. From October, the password can then be set by visiting https://auth.unimi.it/credenziali/. Your user name (e-mail address) and password are your log-in credentials for accessing all the University’s on-line services: from SIFA services (see below) to the Institutional Research Archive (AIR). University portal Information dedicated to doctoral students can be accessed via the COURSES section (in the horizontal menu above the photos) > Thir