18封最全亚马逊站内信邮件模板

18封最全亚马逊站内信邮件1.亚马逊卖家发货到达时间邮件模板Dear___,Thankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.Bestregards2.回复买家询问物流情况的邮件模板Dear___,Thanksforyourmessage.Hopeyouaregreat.Sorryfordisturbingyou,wetrackedyourshipping.Thepackageisnowonthewaytoyourplace(itisnowreachingyourlocalpostoffice).Internationalshippinginformationmaynotupdatesoprompt,usuallyittakesaround7-15daysforshipping.Couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyouasap.Yourunderstandingwillbehighlyappreciated.Bestregards3.先填单,漏发货后，向客人解释的邮件模板Dear___,Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.Wewillcontactthepostofficetofindouttheproblem.Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap.Ifnot,wewillmakeyouthefullrefund.Waitingforyourreply.Anyinconveniencehopeyourkindunderstanding.Bestregards4.产品发货后，客户提出要换货的回信邮件模板Dear___,Thanksforcontactwithus.Sorrytotellyouthattheitemhavebeendispatched,andwecan'tchangeitforyounow.Weknewyoureceiveitanditisnotsuitableforyou.Toexpressourapologize,weprovidefewsuggestionfollowingby:WewillarrangeasuitablereplacementforyouforfreeWecanrefundfullpriceforyou.Whichonedoyouprefer?Sorryforallinconvenienceitledto.Lookingforwardtoyourreply.Sincerely,5.亚马逊卖家邀feedback的邮件模板Dear----Thankyouforyourpurchase!Orderid_______________.Iamwritingtoconcernwhetheryouhavereceiveyouritem.Areyousatisfiedwithourproductandservice.Ifyouhaveanyquestionwithyourorder,pleasecontactwithus.Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,wouldyoupleasegiveusahonortoshareyourfeelingonthefollowinglink:Thanksinadvance.Wewillreallyappreciatewithit.Haveaniceday!Bestregards6.买家要求退货，卖家回信邮件模板(自发货)Dear----Thankyouforcontactingusregardingyourinquiry.Wefoundyourreturnrequest.CouldIknowthereasonwhyyouwanttorefund?Arethereanyissuesofourproduct?Ifyes,couldyousentthephotooftheissuesthuswecanhelpyoubetterandsubmittoQC.Willitbepossibletogivenewoneasacompensation?Orhowaboutwemakeyouapartialrefundasawaytomakeupforthis?Lookingforwardtoyourreplysoon.Bestregards7.亚马逊客户退货的询问原因邮件模板Dear---Thankyousomuchforyourgreatsupportonus.Sosorryfortheinconvenienceitcaused.CouldIknowthereasonwhyyoureturntheitem?Arethereanyissuesofourproduct?Ifyes,couldyousentthephotooftheissuesthuswecanhelpyoubetterandsubmittoQC.Waitingforyourreply.Bestregards8.客户询问货物的trackingnumber的回信邮件模板Dear————,Thankyouforcontactingusregardingyourinquiry.Ordersareshippedwithintwodaysaftertheyareplaced.Usually,weareabletoshipordersthenextday.WeekendordersareshippedonthefollowingMonday.Pleaseallow3-7businessdaysaftershipmentfordelivery.YouwillreceiveashippingconfirmationemailfromAmazonwhentheshippinginformationhasbeenuploaded.Yourpatienceandunderstandingaregreatlyappreciated.Ifyouhaveanyotherquestionsorconcerns,feelfreetocontactus.Bestregards9.索取Review模板Dear————,MynameisXandIamtheownerof[YourAmazonStoreName].Iwanttopersonallythankyouforbeingoneofourcustomers!Inoticedthatyourorderwasdeliveredrecently.ProductOrdered:XYourorder: HYPERLINK"https://www.amazon.com/gp/your-account/order-details/ref=oh_aui_or_o00_?ie=UTF8&orderID="\t"_blank"https://www.amazon.com/gp/your...ID%3D[insertcustomer'sorder#insidethesebracketsanddeletebrackets]Ihopethatyou'vehadachancetotrytheproduct.Iwanttomakesurethatyouare100%happy.Ifyouhaveanyissues,pleasereplytothisemailsoIcanmakeitright!(Infact,Ilovetohearfrompeoplewhoareenjoyingmyproducts,soI'dliketohearfromyouevenifeverythinghasgonesmoothly!)Ifyouarenotsatisfiedwiththeproduct,pleasegiveusachancetomakeitright!Respondtothisemail,andIwilldowhateverittakestomakeyouhappy.We'dbehonoredtogetyourhonestexperienceandsuggestionoftheproduct! HYPERLINK"https://www.amazon.com/review/review-your-purchases"\t"_blank"https://www.amazon.com/review/...es%23Thankyouagainfororderingfrom[YourAmazonStoreName].Wetrulyappreciateyourbusiness.WeLOVEourcustomersandwewillalwaysbehereifyouneedus.Wishingyouthebest,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear  “ B ”, Ithascometoourattentionthat“ B ”isusingthe"A"trademarkwithoutlicenseorpriorwrittenauthorizationfrom"A". "A"holdsfederaltrademarkregistrationsintheUnitedStates.So  “ B ”listingsviolate"A"trademarkandintellectualpropertyrights.YouarealsoinbreachofAmazon’sParticipationAgreement.Therefore,wedemandthatyouimmediatelyremovealllistingsonAmazon.cominwhich“ B ”utilizesourtrademarksandimagesprotectedbycopyright.“ B ”currentlyhasatleastonelistingonAmazon.comforproductsthatutilize“A’s”trademarksand/orcopyrightswithout  authorization.Seethefollowing ASIN:B001234567(写自己的ASIN)"A"istheonlyentityauthorizedtoprovideauthorizationtosellitsproductsonAmazon.com.Yourlistingconstitutesaviolationof  "A's"trademarkrights,copyrights,andAmazon’sParticipationAgreement.“ B ”'sinfringinglistingsmustberemovedimmediatelytopreventdamageto"A"brandandlostsales.While"A"hasmanyoptionsavailableunderthisstate.Butwewouldprefertoresolvethismatteramicably.Pleaseconfirmtousinwritingwithin24hours,thatyouhave:(1)Removedallof"A’s"trademarksandcopyrightmaterialfromyourAmazon.comlistingsandanyotherwebsiteorpublicdisplayyouoperate;(2)Removedallof"A’s"listingsofproductsitclaimstobeassociatedwith"A’s",includingbutnotlimitedtotheASINslistedaboveFailuretotakeactionwithin24hourswillforceustoreportthisseriousviolationtotheAmazonsellerperformanceteam.ThisislicensedproductstoAmazon.comaswell,Amazonsellerperformanceteamwilltakesuchviolationsveryseriously,possiblyresultinginremovalofyoursellingprivilegesonAmazon.com.Thankyouforyourattentiontothismatter.Pleasecontactusifyouhaveanyquestions.Legalonbehalfof"A"11.邀请顾客成为老客户群邮件Dear_______,Thanksforyourkindlysupportfor店铺名.Toexpressourgrateful,wewanttoinviteyoujoininour“VIPteam(自己取名)”OurVIPteammember(自己取名)canexperienceournewproductinadvanceandenjoydiscount.JustcontactuswithorderIDbycontactingouremailonattachment.(把邮箱放在附件上)Wearewaitingforyouremail.Haveagoodtime.Bestregards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thankyouforcontactingusregardingyourinquiry.WearereallygratefulwithyourquestionThuswecanrealizeourshortageofproductlisting.Wewillupdateourlistingtoperfectourproductinformation.Thereisthelatestinstructionofourproduct.Pleasechecktheattachmentforyourreference.Ifyoustillhaveanyquestion,pleasebefreetocontactwithus.WewilldoourbesttohelpyouASAP.Bestregards,13.给买家补发自发货售后件的通知模板Dear————,Hopeyouarefineanddoingwell.Wehavealreadyarrangethereplacementtoyouforyourreference.(产品具体参数)Thetrackingnumberis_______________,pleaseclicktheattachmenttogetmoredetail.Itwilltake7-10daytoarriveyourcitybecauseofthelongdistance.Thanksforyourkindlyunderstandingandsupport.Ifyoustillhaveanyquestion,pleasebefreetocontactwithus.WewilldoourbesttohelpyouASAP.Bestregards,14.差评跟进邮件(进度一)Dear————,Howareyourecently?Hopeyouandyourfamilyaregood.Wefoundyourreviewfor(产品).WearereallysorryfortheinconvenienceitcausedToexpressourapologize,weprovidefewsuggestionfollowingby:WewillarrangeasuitablereplacementforyouforfreeWewillprovideaclaimcodeforyou.OrrefundallWhichonedoyouprefer?Lookingforwardtoyourreplysoon.Bestregards,15.差评跟进邮件(进度二)Dear————16.客户订购多个产品，卖家发邮件确认产品订单Dear——，Thankyousomuchforyourgreatsupportonus.Wehavereceivedyourorderof“XXXXXX”.Wewillworkonyourorderasap,wejustwanttoconfirmtheamountofthecompass,didyouorder10（数量）pcs?产品参数——————————————————Ifnothingiswrong,wewillshipthemasap.BestRegardsSeller’sname17.卖家发错地址Dear____，Thankyousomuchforyourgreatsupportonus.Whatabigmistakewemade!Sorry,butwillyoustillwanttheitems?Ifyes,wewillresendyouimmediatelyandmakeyouapartialrefund,ifnot,wewillmakeyouthefullrefund.Waitingforyourreplyandhopeyourkindunderstanding.BestRegardsSeller’sname18.客户因订购的商品大小不合适导致退货Dear——，Thankssomuchforyourgreatsupporton店铺名.Sosorryfortheinconveniencethattheswimmingsuit（产品名）didnotfityou.Willitbepossibletogiveothersasagift?Orhowaboutwemakeyouapartialrefundasawaytomakeupforthis?Justsuggestion,ifyouinsistonreturningitback,wewillgotothefurtherstep.Waitingforyourreply.BestRegards