商务英语试卷bec2

商务英语试卷bec2 `READING Part one Question 1 – 5 . Look at questions 1- 5 . In each questiion ,which phrase or sentence is correct? . For each question ,mark one letter A,B or C on your Answer Sheet Example: Don’t forget – flight BA692 6.45pm The plane arrives at A: quarter to seven in the morning. B: quarter past six in the evening. C: quarter to seven in the evening. The correct answer is C, so circle C as shown above 1 Flona I’ve moved the production figures from file KD9 to SP6,though really they’d be better in RN4 Tom Which file are the production figures in now? A SP6 B RN4 C KD9 2 We have received no reply to our letter of 2nd which in wiche we complained about February’s consignment of tools. 1 A We wrote to you on 2nd March to tell you that we were not satisified with a Consignment of tools. B We have not yet received the order we placed on 2nd March for a Consignment of tools. C In our letter to you we complained about the consignment fo tools we Received on 2nd March. 3 The company has plans To open a second London branch Later this year How many branches dooes the company have in London at the moment? A two B one C none 4 All documents kept in this office are confidential. Do not remove. A Staff cannot take any documents out of this office. B Only confidential documents need to stay in this office. C Staff should not keep important documents in this office. 5 Mobile Phones $99 each. Buy 2: get one half-price ! Buy 3: no charge for the 4th ! Note: offer ends 15 March Customers receive a free phone if they A spend a total of $99. 2 B buy at least three phones C place orders at the end of March. Questions 6 - 10 . Look at the list below. It shows the business skills seminars offered by at training college. . For questions 6 – 16,decide which seminar A-H each person should attend. . Do not use any letter more than once. THE BUSINESS TRAINING COLLEGE Business Skills Seminars A Advertising B Book-keeking C Computer Aplications D Direct Mail E Health and Safety F Negotiation Skills G Presentation Skills H Pricing for Profit 6.Julia Sheely’new job involves giving product demonstrations. 7.Oliver Muswell wants to improve the way he keeps financial records. 8.Rachel Guild needs to arrange new deals with her overseas agents. 9.Will Bunt plants to market his products in the media. 10.Katie Sharp wants to review her feels for her services. Questions 11-15 . Look at the charts below. They show the sales of eight different computer games in the UK over the same three-month period. . Which chart does each sentence(11-15)on the opposite page describe? . For each sentence,mark one letter (A-H)on your Answer Sheet. . Do not use any letter more than once. Sales Sales Sales 00,000 00,000 00,000 12. 12 . 12 . 8 ( 8 ( 8 ( 4 ( 4 ( 4 ( 0 . . . 0 . . . 0 . . . NOV DEC JAN NOV DEC JAN NOV DEC JAN A B C 3 Sales Sales 00,000 00,000 12 ( 12 ( 8 ( 8 ( 4 ( 4 ( 0 . . . 0 ( ( ( NOV DEC JAN NOV DEC JAN D E Sales Sales Sales 00,000 00,000 00,000 12 ( 12 ( 12 ( 8 ( 8 ( 8 ( 4 ( 4 ( 4 ( 0 ( ( (0 ( ( ( 0 ( ( ( NOV DEC JAN NOV DEC JAN NOV DEC JAN F G H 11 Following a dip in the first half of the period ,sales rose dramatically. 12 After a low start ,there was a continuing decrease in sales. 13 There was a slight increase during the second part of the quarter ,following a sharp rise in the first part. 14 A high start was followed by a steady increase in sales. 15 There was a fall in sales during the first part of the quarter ,followed by a slight recovery during the second part. PART TWO Questions 16-20 , Read the text below about creating websites. , Choose the correct word from A，B，C，D to fill each gap . , For each question ,mark one letter (A，B，C or D)on your Answer Sheet. 4 Create your own website Joining thedigital revolution and putting your company on the intermet can be a costly business A designer can cost (16)……from $70 to $250 an hour and big-time consultants(17)……$5,000 a day .A commercial site can (18)……cost from $3,000 to $15m. Instead of running in with an open cheque book ,(19)…… a book at the cheaper options. With a little time and patience ,you will find you can producd a website yourself of (20)……quality. 16 A nothing B anything C something D everything 17 A spend B pay C charge D buy 18 A therefore B so C because D as 19 A put B make C do D have 20 A wide B long C large D high Questions 21—25 , Read the text below about an airline. , Choose the correct word from A,B,C or D to fill each gap. , For each question, mark one letter (A,B,C or D) on your Answer Sheet. Crossair:an airline success story In 1975, Crossair was founded as a private company under the name Business Flyers Basel.Today,Crossair is a successful regional airline, part of the Swissair Group. Crossair flies (21)……79 destinations in 26 countries. Crossair’s passenger numbers (22)……more than 100,000 each week.. The company’s headquarters are at the EuroAirport and it also (23)…….from five other airports. Tt will (24)…..many new planes over the course of the next few years. Nearly 100 planes will (25)……its current ones. 21 A by B to C at D out 22 A count B complete C total D add 23 A practises B operates C performs D manages 24 A bring B start C begin D introduce 25 A replace B change C return D supply Questions 26—35 , Read the article below about working flexible hours. , Choose the correct word from A,B or C to fill each gap. , For each question, mark one letter ( A,B or C) on your Answer Sheet. 5 New ways of working The way we work is changing. Most of (26)……change resuits from new technology. Even the washing-machine repair man (27)……a small computer to print your invoice. To be successful, we must be able to sell (28)……In addition, a new atiitude to working hours is more important (29)……ever. That is already clear to anyone (30)……does not work from 9 to 5 every day, including people working parttime , workers on short contracts, and almost anyone running his (31)……her own business. Part-time work is increasingly popular. There (32)……about 6.5 million parttimers in Britain.(33)……parents find that such an arrangement is a solution to the problems of (34)……after children.In companies where work is mainly done (35)……the phone and with computers, part-time work is now quite common. 26 A this B that C these 27 A has B have C had 28 A us B ours C ourselves 29 A like B as C than 30 A who B what C which 31 A and B or C either 32 A are B being C were 33 A Much B Many C Lot 34 A look B looked C looking 35 A at B through C on 45 Questions 35— , Read the text below about a hotel group. , Choose the correct word from A,B or C to fill each gap. , For each question, mark one letter ( A,B or C) on your Answer Sheet. Villa Hotels Group Villa Hotels has warned that its half-year profits will be lower than (36)……in 2000. At the company’s annual general meeting, chairman George Villa (37)……shareholders that profits for the tewnty-eight weeks to 13 October would be (33)……on the same period last year, (39)……the company reported pre-tax profits of $24.3m. Turnover for the first sixteen weeks of the financial year (40)……3%from last year on a like-for-like basis, (41)……into account the hotels the company sold last year. Villa (42)……that the number of rooms being sold to tourists was falling,(43)……sales to business visitors were holding level. In June, Villa Hotels will (44)……up with Wode international Hotels, and will (45)……into managing rather than owning hotels. Shareholders must wait to see how successful this will be. 36 A those B these C the 37 A said B told C spoke 6 38 A down B under C below 39 A why B which C when 40 A left B dropped C went 41 A putting B getting C taking 42 A added B increased C summmed 43 A despite B although C even 44 A include B combine C join 45 A move B carry C send PART THREE Questions 46—52 , Read the article below a manufactuing company. , Are sentences 46—52 on the opposite page ‘Right’ or ‘Wrong’ ? If there is not enough information to answer ‘Right’ or ‘Wrong’, choose ‘Doesn’t say’ , For each sentence 46—52 ,mark one letter (A,B or C) on your Answer Sheet. A better year for Manganese Bronze? To many people the name Manganese Bronze might not mean very much. But ask any taxi driver, and he’ll be able to talk about it with authority, because Manganese Bronze makes around 75% of the UK’s black taxi cabs. The company used to make the traditional cab, the model that is seen everywhere on London’s streets. But it has now stopped the production of this model, and introduced the new-look TX1 cab instead. Manganese Bronze, whose manufacturing plant is based in Coventry, is expected to announce tomorrow pre-tax profits of around ,3.5 millin, compared with ,5 millilon the previous year. This sudden drop in performance helps to explain why its share price has haived from 400p to just over 200p in the past twelve months. The taxi side of the business is doing well. However, its components side, which makes car parts for several of the big motor manufacturers, has had a disappointing year. What will help the company’s luck change for the better? Last week, at the Frankfurt motor show, Manganese Bronze pressnted a black cab with left-hand drive. Perhaps there will be a large international market for London buses next. 46 The name Manganese Bronze is well known to the British public. A Right B Wrong C Dosen’t say 47 Manganese Bronze makes the majority of the UK’s black taxi cabs. A Right B Wrong C Dosen’t say 48 Manganese Bronze is a UK-owned company. A Right B Wrong C Dosen’t say 49 Manganese Bronze has changed the design of its black cab. A Right B Wrong C Dosen’t say 50 Last year`s profits for Manganese Bronze were higher than this year`s A Right B Wrong C Doesn’t say 51 A recent strike at the Coventry factory has caused share prices to fall. A Right B Wrong C Doesn`t say 52 The two parts of Manganese Bronze’s business are performing equally. 7 A Right B Wrong C Doesn`t say Questions53—60 .Read the magazine article below about statarting a business. Answer questions 53-60 on the opposite page Starting Up Plenty of people want to start their own business. Top writer Bill Powers finds some interesting examples and some good advice。 For most people，running their own companies means long hours and a lot of effort。 When planning to set up in business，the most essential question is whether you are Prepared to put in the necessary hours.When you’ve answered this question then it’s time to Start thinking about the businesss plan and ideas to attract customers. Harry Graham who recently sold his business Graham Consultants for ?80m says. Don`t do it unless you have experience in that type of business .If you`re still not sure ，sit down and make a list of everything you would miss if you would left your job.Once you`ve decided to setup ，then it`s time to research the market. There are numerous organisations provding free help and advice. Next comes the business plan。‘Include all your ideas’，says Simon Allinson from the small Business Association。‘Where do you want to be in 20 years,’Kirsty Cralg，who set up Xpress Recruiment in 1998,ismore careful:Limit yourself to the first three years only –so much can change atthe beginning. Then look for premises.Small business owners should avoid signing long rental contractsYou may need to move if your company grows quickly,says Harry Graham.Find a good lawyer to make sure you know what you’re signing,’advises Simon Alinson.Don’t buy expensive new premises.Rent first,as cheaply as possible.’he adds. As for choice of bank,Kirsty Cralg warns:Be careful about the bank you use.The bigger ones aren’t interested in small businesses.Harry Graham has stronger view :If you have a partner financing the business , don’t pay yourself less than you earned before and make sure you have the controling shares.Remember also that there may be no income at the beginning.but you and your staff will all need a salary. On the subject of staff,Jane Dyer,whose own clothing business msde her a millionaire,admits she prefers youth.Mature staff expect higher salaries and young people are more flexible.Whoever you get to work for you,remember that running a busines is not a nine to five job-it will play a very large part of your lifel For quastions 53-56,choose the corect answer. Mark one letter (A or C)on your Answer Sheet 53.According to the text,what is most important when starting a business? A.Working very hard 8 B.Using your imagination C.Making careful plans 54.What advices is given to people who are considering leaving their jobs? A Decide the advantages to running your own business B.Talk to others who have gone into business alone C.Think about the good points of your pressent job 55.What advice is given sbout premises? A.Make sure contracts are checked by a legal expert B.Select premises large enough for company expansion C.Buy your own offices as soon as you can afford to 56.What is important When financing a business? A.Finding a partner who will invest in the business B.Having enough money to pay yourself at the start C.Choosing a lauge bank for your business account ? For questions 57-60 use the information in the tixt to match each person with the advise they give on starting a business(A-G). ? For each quesrion,mark one letter(A-G)on your Answer Sheet. ? Do not use any letter more than once. 57 Harry Graham A Research the market well 58 Simon Allinson B Employ young people 59 Kirsty Craig C Look for outside investors 60 Jane Dyer D keep premises costs down E Get advice from your bank F Work for somebody else first G Keep plans short term at the start WRITING PART.FOUR Questions 61—65 ? Read the memo and advertisement below. ? Compiete the form on the opposite page. ? Write a word or phrase (in CAPITAL LETTERS) or a number on lines 61—65 on your Answer Sheet. 9 DAVIS AND CO Memo To: Susan From: John I’ve \just noticed that we’re out of box files. Could you order a dozen from the catalogue? I’ve photocopied the right page and the order form . I see they are cheaper at the moment,tool BOX FILES PRONTO PRESS LTD ? strong ? A4 size STANDARD FILES ? 70mm wide ? bright colours ? A4 size Order code List price Special offer untill March Box files PU 5 134 ,30(for 12) ,20(for 12) Standard files PP5 125 ,25(for 12) ,17.50(for 12) PRONTOPRESS LTD Name of company: 61 ………………………………….. Item ordered: 62 ………………………………….. Order code: 63 ………………………………….. Quantity required: 64 …………………………………. Total cost: 65 …………………………………… Question 66 ? An improtant trade fair is taking place next month, and you wish to attend. ? Write a memo to your boss: ?telling him about the fair ? explaining why you want to attend ? asking for permission to attend. ? Write about 30-40 words on the form below. 10 MEMO From: ……………… To: ……………… ………………………………………………………… ………………………………………………………………….. ……………………………………………………………………… …………………………………………………………………………… ………………………………………………………………………………. ………………………………………………………………………………… Questions 67 Read this memo from your boss. ? Garforths Ltd Tel: 01267 676564 Memo Can you arrange for a car to collect Ms Kalter.the Managing Director of our new parent company, Impco .from the airport next week and take her to the meeting at the Park Hotel? Use Quaility Car Co and tell them to phone us if there ‘s a delay. Thanks ?Write a note to the car hire company: ?saying who they need to collect at the airport ?giving the flight arrival time ?informing them where the meeting is ?explaning what to do in case of problems. ?Write 50-70 words on your answer sheet. NOTE From : ……………………………… To : ………………………………. ………………………………………………………………………. ……………………………………………………………………….. …………………………………………………………………… ………………………………………………………………. ………………………………………………………….. Questions 68 ? Resd this letter to the stationery company where you work, from Mr Amold, the office manager of a marketing company. 11 Dear sir/madam We are a new company in the region,offering marketing services to iomprot/export companies. It is very important for us to have stationery of the highest quality so I am looking for a rellable and effcient stationery supplier. Could you give me details of the products you offer? Yours faithfully C Amold Office manager ?Write a reply to Mr Amold: introducing your company ? ?telling him about the range of products you offer ?asking him for more information about his requirements Inviting him to make an appointment to see your products. ? ?Write 60-80 words on your answer sheet. Marketing Company Address: ……………… ……………… ……………… Tel. No.……… Fax.No..……… ……………… ……………… ……………… ……………… Dear: ………………………………. ………………………………………………………………………. ……………………………………………………………………….. …………………………………………………………………… ………………………………………………………………. ………………………………………………………….. 12