中国小微企业人力资源管理白皮书（2012年完整版）

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䈹⹊ᣛ઀RESEARCH REPORT 9 ൠ⯵∂ᙗՐ᫝ᒦ㻛ㄎҹሩ᡻䗵䙏༽ࡦ઼ᢴ㻝ˈᡰԕ俆ࡋ㘵ᗵ享нᯝᴤᯠᒦ䗵䙏ᤕᴹᴤབྷⲴᇒᡧ㗔 ԕׯ؍ᤱ亶ݸൠսˈ㘼ᖃᐲ൪Ṭተっᇊਾˈ਼䘭䲿㘵Ⲵਁኅオ䰤ᖰᖰਇࡠѕ䟽঻ࡦ⭊㠣㻛᭦䍝DŽ ഐ↔䘁ᒤᶕᘛ䙏ᡀ䮯Ⲵӂ㚄㖁Աъˈᖰᖰ൘ᵚ⳸࡙ࡽቡབྷ䟿ᕅޕ仾ᣅˈԕׯ࡙⭘ݸਁՈ࣯ˈ䗵䙏 ᣒঐ亶ݸս㖞DŽ 䲿⵰ᡁഭ᭯ᓌሩሿᗞԱъⲴ䙀⑀ޣ⌘ˈ㠚����ᒤ䎧ѝཞ઼਴ൠᯩ᭯ᓌ䱶㔝ࠪਠҶཊ亩䪸ሩሿ ᗞԱъᢦᤱⲴ᭯ㆆ⌅㿴˄ྲ����ᒤⲴሿᗞԱъ⌅˅ˈ䠁㶽ᵪᶴҏሩሿᗞԱъⲴ䍧Ⅾ䳮ǃ㶽䍴䳮᧘ ࠪҶཊ亩ᇊࡦॆⲴᴽ࣑᧚ᯭDŽо↔਼ᰦˈՇཊഭ޵仾ᣅǃ⿱एᵪᶴՇǃሿ仍䍧Ⅾޜਨǃᣵ؍ޜਨ ㅹ≁䰤䠁㶽ᵪᶴⲴࠪ⧠ˈҏሶᴤཊⴞݹᣅੁާᴹ儈ᡀ䮯ᙗⲴᯠޤሿᗞԱъˈԔᯠޤሿᗞԱъⲴ䍴 䠁㍗ᕐᗇԕ㕃䀓DŽԔᴤཊሿᗞԱъⲴਁኅ䍴䠁ᶕⓀн޽ਚᱟॾኡаᶑ䐟DŽ 䀓䲔Ҷᘛ䙏⳸࡙䘉њॳⲮᒤᶕሿᗞԱъਁኅࡍᵏⲴ㍗ㆽૂˈԔᯠޤሿᗞԱъ㜭ޘ࣋ԕ䎤৫ᣅ 䓛Ҿᇒᡧ䴰≲ǃӗ૱փ傼઼ᐲ൪ᤃኅˈӂ㚄㖁Աъ൘䈎⭏ѻࡍቡ㜭нᯝᴤᯠӗ૱ǃ䗵䙏ᢙབྷᇒᡧ 㗔ˈ↓ᱟสҾ䘉⛩DŽᖃ❦൘䎒ᗇᇒᡧѻਾˈᯠޤሿᗞԱъᗵ享䙀⑀ሶӗ૱⭡ݽ䍩ਈѪ᭦䍩ˈབྷ䜘 ࠶ᯠޤԱъ൘ᓖ䗷䘉аޣਓਾˈ䜭ਁኅᗇᖸྭDŽഐ↔ᯠ㓿⍾ᰦԓⲴᘛ䙏ᡀ䮯ⲴሿᗞԱъⲴਁኅᡈ ⮕ᱟˈĀݸ༞བྷˈ޽䎒࡙āDŽ и澝ଠऀङ۵ީ߂ױङͫЉڷपऩڠલ঒ࣲઁਸԗ Ր㔏ሿᗞԱъ˄୶䍨ǃᴽ࣑ъ˅ѝᴹа䜘࠶ᐢ䮯ᵏ㓿㩕ˈྲഭ޵䇨ཊ㘱ᆇਧˈ㘼ᯠޤሿᗞԱ ъⲴᡀ・ᰦ䰤൷䖳⸝ˈཊᮠ൘��ᒤԕ޵˄བྷѝරԱъⲴশਢ䙊ᑨ൘��ᒤԕк˅ˈ൘䘉ᵏ䰤ˈᡆਁ ኅѪѝབྷԱъˈᡆ㻛ᒦ䍝ˈᡆ䖜ර઼ཝᣈDŽ൘ᡁԜᡰޣ⌘ⲴሿᗞԱъѝˈ勌ᴹ㇑⨶㌫㔏儈ᓖ㿴㤳 㘵ˈоབྷѝර㓴㓷⴨∄ˈ൷㺘⧠ࠪԕл⢩ᖱ˖ ��ᰐ᰾⺞⍱〻ˈᡆ⍱〻儈ᓖ⚥⍫ˈᐕ֌ᯩᔿ⚥⍫ ������ߣㆆᵪࡦ⚥⍫ཊਈˈߣㆆ᭸⦷儈 ������ࡦᓖнڕޘˈԱъ㇑⨶สҾᕪ⛸Ⲵ亶ሬ㘵᜿ᘇ ԕՐ㔏བྷԱъ㇑⨶㿲ᘥᶕⴻˈ䘉ᱟሿᗞԱъ㇑⨶␧ҡǃվ᭸ǃӗ૱˄ᴽ࣑˅䍘䟿нっᇊⲴᴰ བྷ৏ഐˈᱟሿᗞԱъᲞ䙽ᆈ൘Ⲵᔺㄟˈӏᖵ᭩ਈDŽ❦㘼ӾᴰᯠⲴ㓴㓷ᆖ㿲⛩ᶕⴻˈᡁԜн࿘ᴤ␡ ޕൠ࠶᷀䘉њ䰞仈˖ »��㿴㤳ॆ㇑⨶Ⲵ䘲⭘ᶑԦ˖㿴㤳ॆ㇑⨶Ⲵᴰབྷ᜿ѹ൘ҾĀ䗷〻പॆˈ⍱〻っᇊāˈ㘼䇨ཊ ሿᗞԱъѪᐲ൪ѝⲴ᧒㍒ᙗǃᔰᤃᙗъ࣑ˈԆԜᴽ઼࣑ӗ૱ቊ༴Ҿ㨼㣭ᵏˈнᯝ᭩ਈǃᆼழӗ૱ ˄ᡆᴽ࣑˅Ⲵ࣏㜭˄઼䍘䟿˅ˈ䇙亮ᇒ઼⎸䍩㘵㧧ᗇᴰབྷॆⲴӗ૱փ傼ˈ↓ᱟሿᗞԱъᴰѫ㾱Ⲵ 䈹⹊ᣛ઀ RESEARCH REPORT10 Report CHINA HRKEY @2012 ᐕ֌ᯩᔿˈഐ↔ᐕ֌⍱〻ⲴĀ䶎പॆāнӵнᱟԆԜⲴᔺㄟˈ㘼ф䘈ᱟՈ࣯DŽ »2�⭘⋏䙊ᕕ㺕⍱〻нっᇊᑖᶕⲴ᭸⦷ᦏཡ˖൘㓴㓷ᆖѝˈ䜘䰘˄઼㓴㓷䰤˅Ⲵॿ䈳ᵪࡦᱟ㓴 㓷䇮䇑ᴰѪޣ䭞Ⲵйབྷ㾱㍐ѻаˈ㘼ॿ䈳ᵪࡦѝⲴєњѫ㾱᡻⇥࠶࡛ᱟĀ⴨ӂॿ䈳ā઼Āḷ߶ ॆā˄ḷ߶ॆ৸࠶Ѫ⍱〻ḷ߶ॆǃ䗃ޕḷ߶ॆ઼䗃ࠪḷ߶ॆ˅ˈᡰ䉃㇑⨶փ㌫㿴㤳ॆˈѫ㾱ᱟ ᤷā⍱〻ḷ߶ॆĀDŽሿᗞԱъⲴ㓴㓷㿴⁑ሿˈ䜘䰘ቁǃઈᐕቁˈн਼䜘䰘ѻ䰤⋏䙊᭸⦷䘌㜌Ҿབྷ ԱъDŽ㓴㓷޵䜘㇑⨶⍱〻Ⲵ㿴㤳ॆᡰӗ⭏Ⲵаབྷ⳺༴ᱟࡦᓖॆⲴॿ֌⍱〻ᑖᶕᰐ䴰⴨ӂॿ䈳˄ᡆ 䟽༽⺞䇔˅Ⲵ䐘䜘䰘ॿ֌ˈ㘼ሿᗞԱъⲴᘛ䙏⋏䙊઼ؑ᚟Ⲵݵ࠶ޡӛྭᕕ㺕Ҷ䘉а᭸⦷ᦏཡˈ਼ ᰦᆳ䘈ާањ⤜ᴹⲴāழਈĀⲴՈ࣯ˈᆳнӵ㜭༴⨶���Ⲵᑨ㿴ᙗ˄᜿ᯉѝⲴ˅䰞仈ˈ㘼ф䘈㜭༴ ⨶���Ⲵֻཆ˄᜿ᯉཆ˅Ⲵ䰞仈ˈާᴹᴤྭⲴᓄਈ㜭࣋DŽ ᙫփ㘼䀰ˈĀ㇑⨶㿴㤳ॆāᱟᑞࣙԱъ⭘Ā⭘↓⺞Ⲵᯩ⌅ˈڊ↓⺞ⲴһāˈᆳᑨᑨᱟབྷԱъ ⰋᒦᘛҀⲴ䘹ᤙˈ㘼ሿᗞԱъࡉᆼޘਟԕĀ⭘㠚ᐡⲴᯩᔿˈڊ↓⺞Ⲵһāˈਾ㘵լѾᴤ㜭◰ਁࡋ ъഒ䱏Ⲵ᡽ᒢᒦਆᗇᴤࠪ㢢Ⲵᡀ㔙DŽ ����ৈખ͹شڳѣЏЉځपऩڠલઁਸԗͫ৲ځߎवȔՠଠङ۵ީ߂ױङȕͫߛݕ ௤ਘٜङ঒ࣲࡊٵ͠ І澝شڳѣЏӣԗ૟Ԏޢުͫ௤ۨ୸ۅشڳѣЏИځোе޾ךҼࡨ ሿᗞԱъ൘਴ഭⲴഭ≁㓿⍾∄䟽ѝ䜭ঐࡠ䖳儈Ⲵ∄䟽ˈն䘁ᒤᶕ༴Ҿ儈ᡀ䮯ᙗሿᗞԱъⲴ⴨ሩ ҾՐ㔏ሿර୶䍨ǃᴽ࣑ъሿᗞԱъⲴਁኅ䙏ᓖࡉᴤѪケࠪDŽ ���ᡰ䉃ᘛ䙏໎䮯ሿᗞԱъˈѫ㾱䳶ѝ൘儈、ᢰ㹼ъˈवᤜӂ㚄㖁⴨ޣӗъǃ⭏⢙५㦟ǃᯠරᴽ࣑ ъ˄䠁㶽ъǃᒯ੺ǃᇼჂփǃӪ᡽ᴽ࣑ǃؑ᚟ᴽ࣑ǃ⭥ؑ˅ˈᆳԜ൷ާᴹ⸕䇶ᇶ䳶රˈоՐ㔏ሿ ᗞරԱъᡰ䟷⭘Ⲵᡀᵜ亶ݸරᡆᇒᡧ㚊❖රᡈ⮕н਼ˈަӗ૱ᡈ⮕Ѫᢰᵟ亶ݸරԱъˈ䘉㊫㓴㓷 ⲴṨᗳ㜭࣋Ѫӗ૱઼ᴽ࣑ࡋᯠDŽ ���ਁ䗮ഭᇦѝˈ㖾ഭ઼ᰕᵜᱟሩሿᗞԱъޣ⌘ᓖᴰᰙˈ᭯ㆆᴰᆼ༷Ⲵഭᇦˈ❦㘼㖾ഭоᰕᵜ൘ሿ ᗞԱъ᭟ᤱᯩ䶒ⲴањᶱѪ䟽㾱Ⲵ࠶࡛൘Ҿˈᰕᵜ᭯ᓌⲴ᭯ㆆᱟн࣐࠶࡛Ⲵ᭟ᤱᡰᴹሿᗞԱъˈ Ӿؑ䍧ǃ䇴㓗ǃ޵䜘㇑⨶ࡠоབྷԱъ䍒ഒⲴॿ֌ˈᰕᵜ᭯ᓌ൷ሩᡰᴹ㊫රⲴሿᗞԱъа㿶਼ӱ˗ 㘼㖾ഭ᭯ᓌࡉሩ儈、ᢰ儈ᡀ䮯ᙗሿᗞԱъҸԕ⢩↺Ⲵ᭯ㆆ઼ᖵ䙷ˈ㘼ሩՐ㔏ሿᗞԱъࡉ⋑ᴹ䛓Ѹ 儈Ⲵ᭟ᤱ࣋ᓖˈӾ㘼ᕅਁҶ㖾ഭ㓿⍾൘ࡦ䙐ъ˄ྲ⊭䖖ǃ⭥ᆀӗ૱ࡦ䙐˅൘㻛ᰕᵜⲴ䎦䎵ਾˈ䙊 䗷㋮ᗳษ㛢Ⲵ儈、ᢰ㹼ъ䟽ᯠ䎒ᗇㄎҹՈ࣯ˈᡀѪᕅ亶��ц㓚ؑ᚟ᰦԓⲴ亶ཤ㖺DŽ Report CHINA HRKEY @2012 䈹⹊ᣛ઀RESEARCH REPORT 11 ৽㿲ᰕᵜˈഐѪ᫂㜑ὂ䶒լⲴሿᗞԱъᢦἽ᭯ㆆˈ৽ق䙐ᡀҶՐ㔏ሿᗞԱъⲴ׍䎆ᙗ઼վ᭸ˈ ਼ᰦҏ࠶ᮓᴹ䲀Ⲵ᭯ᓌ઼⽮Պ䍴Ⓚˈ䙐ᡀ儈、ᢰ㹼ъڌ↕нࡽ�ᖃ❦䘉ਚᱟ৏ഐѻа�DŽ ቡѝഭԱъⲴ䘁��ᒤᶕⴻˈӾ㣿ᆱഭ㖾ࡠ␈ᇍǃӾ㚄ᜣࡠॾѪˈӾйབྷ䰘ᡧ㖁ㄉࡠⲮᓖǃ㞮 䇟ǃⴋབྷˈ儈ᡀ䮯ᙗሿᗞԱъⲴਁኅ䙏ᓖᱟᴹⴞޡⶩⲴDŽᯠ⎚Ӿࡋ・ࡠ㧧ᗇㅜаㅄ仾ᣅ㣡Ҷ�ᒤᰦ 䰤ˈ㘼����ᒤᡀ・ⲴӜь୶෾൘����ᒤণ㧧ᗇㅜаㅄ仾ᣅDŽ䘉Ӿањח䶒৽᱐Ҷ儈ᡀ䮯ᙗሿᗞԱ ъⲴ儈ᡀ䮯䙏ᓖˈԕ৺㓿⍾䍴ⓀⲴ⍫࣋൘䗵䙏໎ᕪDŽ ഐ↔ˈᢺᨑ⸕䇶㓿⍾փਁኅⲴ䎻࣯ˈᴹ䘹ᤙൠ൘᭯ᓌ᭯ㆆǃส⹰䍴Ⓚкሩн਼㹼ъǃн਼㊫ රǃн਼䱦⇥ⲴሿᗞԱъ㔉Ҹ䪸ሩᙗⲴ᭟ᤱˈሶՊԔѝഭⲴሿᗞԱъ㔃ᶴᴤѪਸ⨶ˈ䇙ᡁԜᯠц 㓚Ⲵᐘབྷ䖜ᵪ䶒ࡽн䗃ҾӪDŽ ֚澝ЉڷपऩࠥѢםѣЏ঒ࣲࠥڔ Ӿ&+,1$� +5.(<ሩሿᗞԱъ㇑⨶փ㌫䮯ᵏ㿲ሏǃ䐏䑚ᶕⴻˈѝഭሿᗞԱъᑨᑨᴹањ䈟४ˈቡ ᱟԕ㹼ъѝⲴ嗉ཤ㘱བྷѪḷᵶˈнӵ㢣㗑བྷԱъⲴ൘ӗ૱ᐲ൪઼䍴ᵜᐲ൪кબ仾୔䴘ˈҏᆖҐ઼ ⁑ԯབྷԱъⲴ㇑⨶⁑ᔿDŽ &+,1$� +5.(<ԕѪˈн␡ޕൠ࠶਼᷀㹼ˈԕབྷѪḷǃԕྭѪᐵˈ➗ᩜབྷԱъⲴ㇑⨶⁑ᔿˈнӵ ᱟ䭉䈟Ⲵˈ㘼фᱟড䲙ⲴDŽሩҾ㹼ъḷ儈ˈଚᙅᱟ㹼ъᴰ֣ᇎ䐥˄ޜ䇔Ⲵ㹼ъᡀ࣏㘵˅ˈ䘉䜭н ӵᱟањᆖнᆖⲴࡠⲴ䰞仈ˈᴤᱟањ䈕н䈕ᆖⲴ䰞仈DŽ 䛓ѸࡠᓅሿᗞԱъ൘ُ䢤བྷԱъᰦˈ䈕ྲօਆ㠽઒˛ᡁԜн࿘ࡇࠐњᴰᑨ㿱Ⲵḷᵶ亩˖ a)ࡋᯠ˖ሿᗞԱъ൘ࡋᯠѝⲴањ䈟४ᱟ⹤ൿᙗࡋᯠˈ䙊䗷ࡋ䙐а⿽ޘᯠⲴᢰᵟǃӗ૱ˈ ࡋ䙐ࠪањ㬍⎧ˈն䮯⊏ਾ⎚᧘ࡽ⎚ˈࡽ⎚↫൘⋉┙кDŽ ሿᗞԱъ䍒࣋ᴹ䲀ˈޘ䶒ࡋᯠ䴰㾱ޘ࣋ԕ䎤ˈ਼ᰦҏ㙇ቭҶޘ䜘䍴Ⓚˈᯠӗ૱ਁᐳѻਾྲ᷌ 䎒ᗇᐲ൪ҏᖸ䳮޽ڊབྷ㿴⁑䐏䘋ᣅޕˈ䳮ԕㄉっᐲ൪ˈഐ↔ޘ䶒ࡋᯠⲴሿᗞԱъྲ᷌ᰐ⌅ᗇࡠཆ 䜘䍴ⓀⲴ᭟᫁ˈᡆ㻛Ӫᢴ㻝ˈᡆ㻛ᒦ䍝ˈᖸቁ㜭ㄉっᐲ൪DŽ൘ޘ⨳ࡋᯠ⍫࣋ᴰᕪⲴ㖾ഭ⹵䉧ˈԕ ޘ䶒ࡋᯠᆈ⍫лᶕⲴԱънࡠॱ࠶ѻаˈᔰӂ㚄㖁⍿㿸ಘѻݸ⋣Ⲵ㖁Ჟˈҏн䗷ᱟ᱉㣡а⧠ˈӵ ⍫Ҷ�ᒤᒤˈ㘼ㅁࡠᴰਾⲴ৽قᱟਾ⸕ਾ㿹Ⲵᗞ䖟DŽᖃ❦ᡁԜҏᴹ&LVFRǃ'HOOǃ*RRJOHǃ 䈹⹊ᣛ઀ RESEARCH REPORT12 Report CHINA HRKEY @2012 )DFHERRN䘉ṧⲴ৽ֻˈնӾԆԜ൘༞བྷ䗷〻ѝⲴࠐॱ⅑ሩᯠ䭀ᢰᵟޜਨⲴᒦ䍝ᶕⴻˈ↓ᱟ⹵䉧Ⲵ ㍟㍟ⲭ僘䬪ቡҶԆԜⲴᡀ࣏ѻ䐟DŽഐ↔ˈቡ㓴㓷ᡀ⍫⦷㘼䀰ˈᢰᵟ亶ݸරሿᗞԱъ䎠᭩㢟ᔿࡋᯠ Ⲵ䐟ᆀˈլѾᴤѪਟਆDŽ b)ሿᗞԱъ㇑⨶᮷ॆˈᇦᓝ᮷ॆ䘈ᱟࡦᓖ᮷ॆ˛൘ѝഭˈབྷ䜘࠶ࡋᔪࡍᵏⲴሿᗞԱъ䜭ᴹ ⎃৊Ⲵᇦᓝ᮷ॆˈ䘉ҏᱟьᯩ᮷ॆ൘ԱъѝⲴᔦըˈն䲿⵰ሿᗞԱъ䙀⑀ᡀ䮯༞བྷˈԱъᇦՊ 䙀⑀ᝏਇࡠᇦᓝ᮷ॆⲴн䏣ˈᒦ⑀⑀قۿབྷԱъⲴࡦᓖ᮷ॆˈ䘉䳮䚃ᱟሿԱъ᮷ॆກ䙐Ⲵᗵ⭡ ѻ䐟ੇ˛ 㓥㿲ޘ⨳亦ቆԱъˈнӵᴰᡀ࣏ⲴሿԱъᤕᴹ⎃৊ⲴӪᛵણˈᴰᡀ࣏ⲴབྷԱъҏᱟᡀ࣏Ⲵབྷ ᇦᓝˈྲ䘎㔝ཊᒤ؍ᤱ⳸࡙Ⲵ㖾ഭ㾯ই㡚オޜਨˈнӵ൘㡚オъ࡙⏖ᗞ㮴Ⲵ��ᒤԓ亶䐁㹼ъᴰ儈 Ⲵ࡙⏖ˈ㘼ф൘㖾ഭ㡚オޜਨа⡷᜘␑Ⲵ���ѻਾˈҏ؍ᤱ⳸࡙DŽᴰՈ⿰ⲴԱъˈᱟ᮷ॆ亶ݸⲴԱ ъDŽ 䈸䇪ᴰཊⲴᱟӢᛵ᮷ॆᑖᶕⲴᔺㄟˈণ֯ᒯ⌋䐥㹼ᇦ᯿᮷ॆⲴԱъ⭼ˈҏሩᇦᓝ᮷ॆཊڊቁ 䈤ˈ⇱䂹᧪ॺˈнᮒѪѻᕐⴞDŽⲴ⺞ˈཹ㹼ᇦᓝ᮷ॆⲴ㓴㓷ᰐਟ䚯ݽൠሶ䶒ѤӪᙗо୶ъⲴ⿽⿽ ⸋⴮оߢケˈնᡁԜ䇔Ѫˈᇦᓝ᮷ॆӽᰗᱟ㓴㓷޵䜘Ӫ䱵ޣ㌫ᴰྭⲴ䘎㔃ࡲˈᆳ㜭ᕪॆ㓴㓷޵䜘 ᡀઈⲴޣ㌫ˈԔԆԜнӵ൘ᐕ֌ˈҏ൘⿱Ӕкˈӗ⭏ᴤѪ㍗ᇶⲴ㚄㌫DŽ ᡁԜሩᇦᓝ᮷ॆⲴᴰབྷᣵᗳˈᖰᖰᱟ᜗ᙅഐӢᛵᖡ૽৏ࡉˈᡆ㘵৽ѻDŽһᇎкˈᇦᓝ᮷ॆᡰ ᑖᶕӪоӪѻ䰤ᴤѪᇶ࠷Ⲵޣ㌫ˈՊᕪॆᐕ֌ޣ㌫Ⲵᖒᡀˈഐ↔൘ྲ᷌㕪ቁޡ਼ԧ٬㿲઼ᝯᲟл Ⲵޣ㌫ᕪॆˈᴹਟ㜭Պ䲧ޕሩӪнሩһⲴӪᛵ䲧䱡ˈ㘼ሩ㓴㓷ⴞḷᴹݵ࠶ޡ䇶лⲴᇦᓝ᮷ॆˈሶ ӗ⭏ᶱབྷⲴࠍ㚊઼࣋ઈᐕᮜъᓖDŽᴰՈ⿰ⲴԱънᱟ䶐䷝ᆀ઼䶒वˈ㘼ᱟ䶐⇿њӪਁ㠚޵ᗳⲴ⑤ ᵋDŽ 䮯ѵԕᶕˈ㖾ഭޜਨ䜭нᝯ᜿䗷ཊধޕઈᐕⲴ⿱Ӫ⭏⍫ˈਚ䐏ԆԜ؍ᤱ⭏⮿Ⲵъ࣑ޣ㌫DŽ❦ 㘼䲿⵰⸕䇶㓿⍾઼Ӫᵜ᮷ॆ൘Աъ⭼Ⲵⴋ㹼ˈ㖾ഭޜਨҏ䙀⑀᜿䇶ࡠᇦᓝ᮷ॆⲴ䟽㾱ᙗˈӾᗞ 䖟ǃ㾯ই㡚オǃ*RRJOHࡠ㾯⨝⢉,(6(୶ᆖ䲒ˈᇦᓝ᮷ॆ↓ᡀѪ㖾ഭĀᴰ֣ᐕ֌൪ᡰᧂ㹼ῌāѝⲴ ޣ䭞ഐ㍐DŽ ൘ѝഭሿᗞԱъѝˈᇦᓝ᮷ॆаⴤᴰ৏⭏ᘱⲴสഐDŽᴤ␵Რǃ⨶ᙗൠⴻᖵ઼༴⨶ᇦᓝ᮷ॆо ୶ъ᮷ॆⲴޣ㌫ˈՊԔሿᗞԱъާᴹᴤྭⲴഒ䱏⍫࣋DŽ 䈹⹊ᣛ઀RESEARCH REPORT 13 Report CHINA HRKEY @2012 м澝੽ыߎͫЭ੽ݼࣤ ൘ѝഭሿᗞԱъѝˈࡋъ㘵ཊॺᱟԱъᝯᲟⲴ䇮䇑㘵઼㿴ࡂ㘵ˈԆԜᖰᖰփ⧠ࠪᕪ࣯ǃ䳶ᵳ઼ᇦ䮯֌仾DŽ ൘ࡋъࡍᵏˈᱟ㘱ᶯⲴᝯᲟࠍ㚊Ҷࡍࡋഒ䱏ˈഐ↔ࡋ࿻Ӫ᮷ॆሶ亪⨶ᡀㄐ✉ঠ൘⇿њ䜘䰘ǃ ⇿њ㓿㩕⧟㢲кDŽ਼ᰦҏᇩ᱃ᖒᡀ㓴㓷ሩ㘱ᶯⲴ儈ᓖ׍䎆઼ߣㆆᵪࡦⲴ儈ቲ䳶ѝDŽ ሿᗞԱъߣㆆ㓴㓷ㆰঅ˄ཊѪㆰঅර㓴㓷˅ˈ㇑⨶ቲቁˈߣㆆᵪࡦ⚥⍫㘼ᘛᦧǃሩᐲ൪Ⲵ৽ ᓄ᭿ᦧˈ䘉ᱟሿᗞԱъ㓴㓷䘀㩕ⲴᴰབྷⲴՈ࣯DŽྲ᷌䈤Ӫᵜ㇑⨶ˈԔሿᗞԱъᴤ㜭ਁᥕ⇿њӪⲴ Ცភˈ䇙ߣㆆ䍘䟿ᴤ儈DŽ㘼儈᭸Ⲵᢗ㹼࣋ˈࡉᱟሿᗞԱъоབྷԱъㄎҹⲴᴰབྷ࡙ಘDŽ ൘ሿᗞԱъⲴ亶ሬ᮷ॆѝˈߣㆆᵪࡦ˄ߣㆆ㜭࣋ǃߣㆆᯩᔿǃߣㆆ仾Ṭ˅ѝᴰѪ䟽㾱Ⲵᱟє њᯩ䶒ˈаᱟ亶ሬ䘈ᱟ㇑⨶ˈҼᱟ䳶ᵳ䘈ᱟ࠶ᵳDŽࡽ㘵ሩһˈਾ㘵ᱟሩӪDŽ شڳѣЏ௅حކԗИͫٯ੿ङЉૡ߄͹ Ȕߣㆆ᭸⦷վ˖а࠷ੜ㘱ᶯⲴˈа࠷ㅹ㘱ᶯߣᇊˈ㘱ᶯнਁ䈍ˈԫօһᛵ䜭ߣᇊнҶˈ㘱ᶯ Ⲵ᭸⦷ߣᇊҶ㓴㓷Ⲵ䘀㩕᭸⦷DŽ Ȕл኎〟ᶱᙗਇࡠᥛՔ˖Ӿㆆ⮕ࡠᢗ㹼ˈ㘱ᶯһһᨂ᡻ˈл኎ࠐᰐਁᥕオ䰤ˈᶱབྷᥛՔҶл ኎Ⲵ〟ᶱᙗDŽ Ȕߣㆆ⬦亸˖䲿⵰ъ࣑ᡀ䮯ˈ㓴㓷ᢙᕐˈ㘱ᶯⲴ㋮࣋ǃ㿶䟾ǃᢰᵟ≤ᒣᡀѪᮤњԱъߣㆆⲴ к䲀઼⬦亸DŽ شڳѣЏПͫځڢثਘ૯ङ௅حކԗҟ޾Оতेङؙંչગઋͫԕܬ͹ Ȕ൘ᝯᲟቲ䶒˖⺞؍Āڊ↓⺞Ⲵһāˈ䟷⭘Ⲵ亶ሬ仾ṬᓄᱟĀ亶ሬā㘼䶎Ā㇑⨶āˈᓄԕᡁ Ѫѫˈ儈ᡀ䮯ሿᗞԱъቔަྲ↔ˈ⴨ሩҾՐ㔏ሿᗞԱъᡀ⟏Ⲵ㓿㩕㤳ᔿˈ儈ᯠሿᗞԱъޘᯠⲴъ ࣑⁑ᔿа࠷䜭Ѫᵚਟ⸕ˈᆳ׍䶐Ⲵᱟࡋъ㘵ᇭᒯⲴ㿶䟾઼ᴤ␡䘌Ⲵ⵬ݹ˄઼ࡋъߢࣘǃᡀቡࣘ ᵪ˅ˈ䘉а࠷ᖰᖰ䎵ѾᑨӪ઼ᑨ䇶ˈ䘉Ӌᓄ䈕䶐Ր䙂ǃ♼䗃઼ᖡ૽ˈ㘼нᗵ䗷ཊ࣐ԕ䇘䇪ˈ൘ᝯ Ჟቲ䶒Ⲵᘇ਼䚃ਸ㘵ˈਟ䙷нਟ≲DŽ 䈹⹊ᣛ઀ RESEARCH REPORT14 Report CHINA HRKEY @2012 Ȕ൘ᡈ⮕ᢗ㹼ቲ䶒˖ࡉ儈ᡀ䮯ᙗሿᗞԱъⲴ亶ሬ㘵ᓄᢞ╄Ā亶ሬ�㇑⨶ĀⲴ䀂㢢ˈሩҾᡀ⟏Ⲵ ⍱〻˄儈ᯠԱъᒦнᱟᡰᴹᐕ֌䜭ᱟᯠ⭏Ⲵ˅઼㜌ԫⲴઈᐕˈᓄԕ亶ሬѪѫˈ੺䇹ԆԜāڊ↓⺞ ⲴһĀ˄ᇊⴞḷ˅ˈ㘼нᗵ੺䇹ԆԜĀ↓⺞ൠڊһā˄ᇊ᡻⇥઼⍱〻˅ˈ䘉Պ䇙ᴹ▌࣋Ⲵઈᐕᴹ ᴤབྷⲴѫࣘᙗDŽሩҾޣѾԱъṨᗳㄎҹ࣋Ⲵޣ䭞⍱〻઼ӗ૱˄ҏᖰᖰᱟ儈ᡀ䮯ԱъⲴࡋᯠ⛩˅ˈ 亶ሬ㘵ࡉᓄԕĀ亶ሬ�␡ޕ㇑⨶Āо␡ޕ৲оˈᰒ⺞؍ᡈ⮕䇹≲˄ӗ૱㿲ǃᇒᡧ㿲˅ᗇԕփ⧠ˈ ҏ⺞؍л኎㜭൘䳮ԕ亴ᯉǃ༽ᵲཊਈⲴࡋ䙐ᙗ⧟㢲ᗇࡠ㓴㓷޵ᴰབྷ䲀ᓖⲴ䍴Ⓚ᭟ᤱDŽՏབྷྲ҄ᐳ ᯟˈҏՊሩ㤩᷌᡻ᵪⲴ㙣ᵪᨂᆄⴤ᧕㔉ࠪ᜿㿱ˈᒦՊᢺ䇮䇑ྭⲴLSRG᤯എᇦ䈅ੜDŽ Ȕ䲿⵰ъ઼࣑㓴㓷Ⲵᢙᕐˈ㓿㩕⧟㢲Ⲵཊṧॆ઼༽ᵲॆˈ㾱≲ሿᗞԱъѫᗵ享Ӿ䳶ᵳਈѪ࠶ ᵳˈӾ亶ሬ�㇑һˈਈᡀ亶ሬ�㇑Ӫˈᒦ⵰᜿ษޫл኎Ⲵߣㆆ઼⤜・ᐕ֌㜭࣋ˈਚᴹ䘉ṧˈ㓴㓷᡽ нՊᯝቲˈߣㆆ䍘䟿઼᭸⦷᡽Պᴤ儈DŽ ᙫ㘼䀰ѻˈ൘ሿᗞԱъ亶ሬ᮷ॆѝˈ亶ሬо㇑⨶ˈ≁ѫо䳶ᵳˈᱟഐᰦࡦᇌǃഐһࡦᇌǃഐ Ӫ㘼ᔲⲴˈ⍱㹼Ⲵ㇑⨶⨶ᘥᖰᖰ⋑ᴹ൘㋮ᗳ༴⨶亶ሬ᮷ॆⲴส⹰књᙗॆⲴ㇑⨶᡻⇥ᴤѪᴹ᭸DŽ 䈹⹊ᣛ઀RESEARCH REPORT 15 ▲澝ыԃ૏࢛֪ѹ࢏ԟͫЋЏਈԃё߄ૻםݕԟॱ୿ Ӿᵜ⅑䈳⹄ᶕⴻˈབྷ䜘࠶㻛䇯Աъ൷䇮у䰘ⲴӪ࣋䍴Ⓚ䜘ˈфབྷ䜘࠶ਇ䇯㘵䜭ሩӪ࣋䍴Ⓚ㇑⨶ ㌫㔏о䖳Ѫޘ䶒Ⲵ䇔⸕ˈ䘉ᓄоᵜ⅑䈳⹄㗔փ儈、ᢰ઼ሿරࡦ䙐ᡰঐ∄ֻ䖳儈ᴹޣDŽ മ�˖䘁���㻛䇯Աъ䇮・ҶӪ࣋䍴Ⓚᙫⴁ㙼սˈḷᘇ⵰Աъ㇑⨶ቲሩ+5㇑⨶ᐕ֌Ⲵ䟽㿶ᓖ൘ᨀॷDŽ ۈड ৆ࣲ Ћմ ۈ৆ࣲ 19.40% 53.73% 23.88% 2.99% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% ֣�͹৺ѹӣ٢ আІୂӣ�شڳѣЏલ߲ू९ङկॐչڏઑ ֣�͹ыԃ૏࢛ୂ֨ѣЏӄୂङߓ୍ 23.88% 47.76% 28.36% لйӹІߍ٭ͧЊ੧ݺ澝 ե⦈գঈͨ لИ࢕ͧ֨ીԇୂФեͨ മ�㺘᰾ˈ䘁���Ⲵ㻛䇯ԱъѝӪ࣋䍴Ⓚ䜘Ⲵൠսӽ༴Ҿ䍒࣑䜘ѻਾˈ㘼Ӫ࣋䍴ⓀൠսٿվԱ ъ㾱⮕ཊҾൠս䖳儈ⲴԱъDŽ㘼䗷йᡀ㻛䇯ԱъⲴӪ࣋䍴Ⓚ䜘ӽ༴Ҿ൘ራ≲ޣ⌘ǃҹਆᖵ䙷Ⲵቲ䶒DŽ ઀ࢵ͹شڳѣЏыԃ૏࢛঒ࣲۨ୸ङДםࢺ㕠ӣӰީͫ௤ك୍ંچչਘ૯ЋЏ ਈԃͫ৲ՁљӹৱОӐؔ֜পͫ୸ߊ৲ઈͫѣЏПङثыԃ૏࢛঒ࣲङ୍ં३چر ӐؔથѣЏыԃ૏࢛঒ࣲࡊٵङ௤Ѻ澞 䈹⹊ᣛ઀ RESEARCH REPORT16 Report CHINA HRKEY @2012 и澝߾ڶы۵ܥ刑஡҉ޛ֟܃شڳѣЏ 䈳ḕᮠᦞᱮ⽪ˈ䗷ॺԱъⲴޣ䭞Ӫઈ൷Ѫᢰᵟ㊫Ӫ᡽ˈᖠᱮࠪ、ᢰӪ᡽൘ሿᗞԱъⲴ䟽㾱ൠ սˈ䘉оᖃӺѝഭ⸕䇶㓿⍾ᰕ䎻儈⏘Ⲵབྷ⧟ຳн䈻㘼ਸ˄䈖㿱മ�˅DŽ 32.7% 24.2% 25.0% 18.1% ܉ߐы۵ͧूՇ澝܉ߐ߆ԇ澝ગઋ٤ͨ ௤ك঒ࣲৱͧײۈड澝Ԁۈ澝ۈ৆ࣲͨ Иك঒ࣲৱͧײୂ୹৆ࣲ澝П঒ͨ ׂكմٗͧײͫࣿфিݱҁٗ澝ކմ澝 ޯପ৺մ澝ԉࣲͨ ֣�͹ыմܥ刑஡ޣچ ❦㘼Աъᴰ䳮ᤋ㚈ⲴӪઈҏᱟĀᢰᵟӪ᡽Āˈ䘉Ӿањח䶒৽᱐ࠪṨᗳᢰᵟӪ᡽൘ሿᗞԱъᲞ 䙽फ़ѿⲴ⧠⣦DŽоབྷԱъ儈㇑䳮ᤋᴹᡰн਼ˈሿᗞԱъᤋ㚈ⲴㅜҼ䳮⛩൘ѝቲ㇑⨶㘵ˈ৽᱐ࠪሿᗞ Աъሩᴹ㓿傼㙼ъ㓿⨶ӪⲴ੨ᕅ࣋н䏣DŽ 䈳ḕᮠᦞᱮ⽪ˈ����ᒤሿᗞԱъᤋ㚈䳮ᓖ∄����ᒤᴹ᰾ᱮ໎࣐ˈ䘉᜿ણཆ䜘㓿⍾⧟ຳ˄⅗٪ড ᵪǃᆿ㿲䈳᧗ǃഭ䘋≁䘰ǃࡈ᱃ᯟᤀ⛩˅ሩሿᗞԱъ䍏䶒ᖡ૽൘࣐䟽DŽ 4.48% 59.70% 11.94% 14.93% 8.96% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% �0.00% ֣�͹����ٶܥ刑ٗҁИङ߂ם஡ࢵ ↔ཆˈ䇙Ӫ᛺䇦ⲴᱟˈоབྷԱъ⴨∄ˈሿᗞԱъ൘ᤋ㚈ѝᴰབྷ䳮⛩нᱟ૱⡼⸕਽ᓖ˄ᖡ૽ㆰশ 䟿˅઼ᖵ䙷≤ᒣˈ㘼ᱟӪ᡽׋㔉㜭࣋DŽһᇎкˈ⴨䖳ҾབྷԱъᡀ⟏㿴㤳Ⲵࡦᓖॆ㇑⨶лⲴу᡽㔃 ᶴˈሿᗞԱъᴤ䶂ⶀауཊ㜭ⲴĀ䙊᡽Āˈ㘼ѝഭᖃࡽⲴᮉ㛢փࡦᒦнⴋӗ䙊᡽DŽ 20.4% 15.9% 10.1% 3.0% 5.6% 2.3% 2.9% 16.1% 4.6% 0.5% 4.9% 0.7% 13.0% ளৈߣԗவડͧசߑݕ୼ͨ ৈߣԗவડͧ߄֡ؔङ୼ொͨ ঃડ ֨িࡹછ شু઎ખͧޗ௅حشুͨ ە׋ࠥܧͧઅ਩܁ࢦͨ ࠄ҆ӣߤ এԷ঍ଣ ਅްલ߲ͧ୊ઘএԷИݕӱङࣅы۪գзͨ ޤڇ澝੦ֺ ࡂЏஓ߻ יڥ ٗҁ৆Է 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% ֣�͹����ٶ߂߄ݼङவડ۴࠼ മ�ˈሿᗞԱъᴰѫ㾱ⲴӪ᡽⬴䘹᡻⇥ӽ䖳Ѫࡍ㓗ˈԕ䶎㔃ᶴॆ䶒䈅ǃ㔃ᶴॆ䶒䈅ǃㅄ䈅ǃㆰ শㆋ䘹ǃᐕ֌㓿শѪѫˈᯩ⌅ㆰׯ᱃㹼ˈ᭸ᓖ䖳վˈᖸቁ䟷⭘ⴞࡽᴤѪݸ䘋ⲴӪ᡽⍻䇴㊫ᐕާ ˄ྲᛵᲟ⁑ᤏ઼Ṹֻ࠶᷀˅DŽ 䈳ḕᮠᦞᱮ⽪ˈ֌Ѫⴞࡽഭ޵ཆབྷԱъҹཪӪ᡽Ⲵᴹ᭸↖ಘˈ䳷ѫ૱⡼↓㧧ᗇӪ࣋䍴Ⓚ㇑⨶ 㘵઼Աъ儈㇑䎺ᶕ䎺ཊⲴޣ⌘ˈሿᗞԱъ൘䘉ᯩ䶒ӽᴹнሿⲴᐞ䐍DŽਇ䇯㘵Პ䙽䇔ѪሿᗞԱъ䳷 ѫ૱⡼༴Ҿѝሿ⑨ˈ㘼ᖡ૽ᵜԱъ䳷ѫ૱⡼ᴰѫ㾱Ⲵйњഐ㍐׍⅑ᱟˈᐕ䍴≤ᒣǃӗ૱૱⡼઼Ա ъ㿴⁑ԕ৺Աъᙗ䍘ˈ&+,1$�+5.(<䇔ѪሿᗞԱъᓄᴤཊ൘ӗ૱૱⡼઼◰࣡ㆆ⮕кл࣏ཛDŽ 䈹⹊ᣛ઀RESEARCH REPORT 17 Report CHINA HRKEY @2012 䈹⹊ᣛ઀ RESEARCH REPORT18 І澝ыմׁ⡭ਈԃعڞͫځجࡌ୓ثۅङઆӐԄࡣ 䘁ޛᡀ㻛䇯ԱъᴹуӪ䍏䍓ษ䇝ˈᱮ⽪ҶሩӪઈᡀ䮯Ⲵޣ⌘DŽ〽ᱮ᜿ཆⲴᱟሩѝቲษ䇝Ⲵᵏᵋ ትҾ俆սˈ䎵䗷ሩᢰᵟ઼儈㇑Ⲵษ䇝ˈփ⧠ࠪሿᗞԱъѝቲ㇑⨶㜭࣋ᨀॷⲴ䘛࠷ᓖDŽ਼ᰦ㔃ਸࡽ䘠 ѝቲ㇑⨶Ӫઈ൘ሿᗞԱъĀ䖳䳮ᤋāⲴ༴ຳˈ৽᱐ࠪሿᗞԱъ൘ᘛ䙏ਁኅѝቲษޫ઼੨ᕅⲴ㢠䳮DŽ ሩҾሿᗞԱъᡰ䴰Ⲵษ䇝䈮〻ˈ㇑⨶ᢰ㜭⤜ঐ勼ཤˈ৽᱐ࠪሿᗞԱъᨀॷ㇑⨶㜭࣋Ⲵ᜿ᝯ䖳Ѫ ᕪ⛸DŽሿᗞԱъᒦᵚ㾱≲ᴤѪѠᇼⲴᆖҐᖒᔿˈՐ㔏Ⲵ䈮าᮉᆖӽᱟԆԜⲴ俆䘹ᯩᔿDŽ 25.4% 20.5%33.7% 20.5% ܉ߐы۵ͧूՇ澝܉ߐ߆ԇ澝ગઋ٤ͨ ௤ك঒ࣲৱͧײۈड澝Ԁۈ澝ۈ৆ࣲͨ Иك঒ࣲৱͧײୂ୹৆ࣲ澝П঒ͨ ׂكմٗͧײͫࣿфিݱҁٗ澝ކմ澝 ޯପ৺մ澝ԉࣲͨ ֣��͹Ҹ՛Иքпы߂஬੽Ԇڠׁઐ 23.70% 10.90% 20.70% 27.80% 17.00% ㇾѹЋЏऽજͧࣿф澝୦։澝୊૆澝࣒ࡶ澝঒ࣲͨ ׂॅٗҁ܉ਈͧऄ਋澝ܕ੮ஃયչ৚Ӳͨ ѣЏކԗͧџқ઀澝੧Оઁਸ澝ુѠ۟ͨ ঒ࣲ܉ਈͧ㿺ପ澝ܶحЈً澝働ݼછџͨ ௤঴঒ࣲਈԃͧ௅حԃ澝ՊஶݐԈͨ ֣��͹Ҹ՛߂஬੽ङׁઐર३ شৈ͹৔Ї۱ଚͫشڳѣЏثׁઐङઍજٝଦ࢏ݕԟͫѸׁ֨ઐӄؠ澝ސࡣЇё љૻОѮ৏ͫՆޥӟشڳѣЏׁ֨ઐ঒ࣲЇ४ު䱣׾澞ҁОׁઐ௄঑૏࢛ૻО߄ஒङ شڳѣЏͫՕر▲пׂॅۅङׁઐર३ҙԉיୂߑߣݕ҈ङ߶ӕԗҸڐરОПͧਭ঳ ۨߎͨͫ৲ثйИك৆ࣲыչ▲пࣔ߄ЋЏㇾѹङਈԃݕԟͫՕ߿݇Зѽङ؆Юࣔࢵ ୏ѽ੶੬ͫ୊ऀભײȔਈԃઋӦȕ澝Ȕ٫ݾȕ澝Ȕ૶ㇾȕȔӃㇾȕȔӄୂӣцȕङސ ڔݕԟыմਈԃͧѮ৏ર׃ݾ؆޾ଠйםઁࠥङପऀۅર३؆Юͨ澞� Report CHINA HRKEY @2012 䈹⹊ᣛ઀RESEARCH REPORT 19 Report CHINA HRKEY @2012 ֚澝圈懙ॼжԃЉ௤ͫы۵⩽ږԃЉૡ 㲭❦儈ᡀ䮯ᙗሿᗞԱъਟԕ൘㶽䍴ᯩᔿ亴᭟ᵚᶕ˄㧧ᗇ仾䲙䍴ᵜⲴ䶂ⶀ˅ˈն൘ᐕ䍴≤ᒣк ӽᱮᗇᓅ≄н䏣ˈᐕ䍴≤ᒣսት㹼ъࡽࡇⲴԱън䏣սҾ㹼ъл⑨ⲴԱъᮠ䟿аॺDŽ ᐕ䍴໎䮯ሩޜਨⲴ㓿㩕ᡀᵜᶴᡀ䖳བྷ঻࣋ˈаᯩ䶒৽᱐ࠪሿᗞԱъᡀᵜ঻࣋䖳བྷˈਖаᯩ䶒 ࡉ⭡ҾሿᗞԱъӪᐕᡀᵜঐ䘀㩕ᙫᡀᵜⲴ∄ֻ䖳儈DŽԔӪ⅓ហⲴᱟˈޝᡀԕкሿᗞԱъ䜭ᴹփ㌫ ॆⲴᐕ䍴ࡦᓖDŽ 26.87% 56.72% 13.43% 2.99% ӹӧͫ60~95 ( ) И࢕ͫ ӣѹ( ) Ј࢕ͫ ӣѹ( ) ڢ֪գ੧ИЇ࢕ࡊٵ ڢ֪գ੧И࢕ࡊٵ ڢ֪գ੧Ј࢕ࡊٵ ӣѹ 60~40 40~25 Љऽଳͫђߌҟଋ଑ސவङ۟Չչલ߲ ֣��͹ٗ૏ࡊٵͧٶ圈ͨ֨ߎ֪Ԛգ੧ЏИѹل 19.40% 56.72% 14.93% 8.96% ▲ࡶы۵ͫ▲ࡶڭ଱ էҼ୰ы۵Ҝފ չ઴६ؔङם؟ڈͫһգਚئ ࡚⮋ࣲھͫҼ୰ީ৯ߡਈरڱЇ ֣��͹Ҹ՛圈懙ࣲھ 䈹⹊ᣛ઀ RESEARCH REPORT20 Report CHINA HRKEY @2012 䲔৫єᡀ䟷ਆ㯚䞜亶ݸㆆ⮕ཆˈ䘁�ᡀሿᗞԱъ൷ሶᴹ䲀ⲴӪ࣋ᡀᵜ䍴ⓀੁṨᗳӪ᡽ٮᯌˈ 䘉ᱟᴰѪਸ⨶Ⲵڊ⌅DŽ 22.10% 14.10% 12.80% 12.60% 9.80% 16.60% 12.10% ڭ଱Ѻ Љଠㇾ ԍԈڠچם ЉरױҸ՛Շي ٗҁ࣪׋ࣲ࣒ͧ࣪׋ͨ ૷࣪׋ͧѣЏކԗ澝঒ࣲސڔঈͨ ҿѕЗыԽ֜ 0.00% 10.00% 20.00% 30.00% ֣��͹ыմख़৺ङԽ֜ ሿᗞԱъӪઈ⿫㙼Ⲵ俆㾱ഐ㍐ᱟᖵ䙷վˈަ⅑ᱟԱъ޵䜘Ⲵ䖟⧟ຳDŽྲ᷌䈤ࡽ㘵ሿᗞԱъⲴ 䖟㚻ˈ㘼ਾ㘵ࡉᓄ〟ᶱ᭩ழˈᒦфབྷᴹਟѪDŽ ࠪѾ᜿ᯉⲴᱟˈ䎵䗷�ᡀԱъᴹ䖳ѪᆼᮤⲴ㔙᭸㇑⨶փ㌫DŽতᴹ䗷ॺԱъ൘ᒤ㓸྆࠶䝽ѝᵚփ ⧠ࠪњӪ㺘⧠ⲴՈ࣓DŽӵᴹйᡀԱъ㺘⽪㔙᭸㇑⨶ሩ◰࣡ઈᐕᴹ䖳བྷᑞࣙˈ৽᱐ࠪᴹ㔙᭸փ㌫о 䇙փ㌫ਁᥕ֌⭘ѻ䰤ӽᴹ䖳བྷᐞ䐍DŽ ֣��͹ٶৄ׫ӣ୆ީիљЗыٶچ働ݼО҉݇ شৈ͹৐ܥ刑չыз଑ঝׂॅ঒ࣲФեͫࢬԋӣ୆ߑӲङ঒ࣲޗएީѣЏыԃ૏ ࢛঒ࣲङݸֳ۫չЋЏ۫澞ײѾ௤ݼ֪ӯऀѣЏͧխشڳѣЏͨ߄ஒङыٗۨߎͫ ۸ଭ௤ݼ澝㦞Џङմٗ஄♝ͫٷҟױ߾ڶыմङґऊͫީݢ֨࠿ЗѣЏ.8ͧԕܬش ڳѣЏͨவӹङ▲Зޗࡣڿંङ஡ொ澞 49.25% 25.37% 25.37% ৯ߡપд঑ ׂߎם؟ୃܳ Ҷ׫ ީ 䈹⹊ᣛ઀RESEARCH REPORT 21 Report CHINA HRKEY @2012 м澝ӄୂ঒ࣲ߄پͫ঩৏঒ࣲ੖ڞ ᮠᦞᱮ⽪ˈ䎵䗷йᡀሿᗞԱъӽ㕪ቁ᰾⺞Ⲵ዇ս䈤᰾Җˈח䶒৽᱐ࠪ࠶ᐕ㇑⨶н䏣DŽ䗷ॺ䜘 䰘⋑ᴹᇎ᭸ᙗⲴᐕ֌⍱〻ˈ৽᱐ࠪሿᗞԱъ㇑⨶Ⲵ㌫㔏ᙗӽᱮ㮴ᕡˈ⴨∄Ҿ਴њ዇սⲴ㙼ս䈤᰾ Җˈᐕ֌⍱〻ᴤѪ䟽㾱ˈᆳߣᇊᮤњ㓴㓷Ⲵॿ֌᭸⦷DŽ гᡀԕкሿᗞԱъՊ᤹➗዇ս䈤᰾ҖⲴ㾱≲ᶕᤋ㚈ᯠઈᐕˈᢺᨑྭӪઈޕਓˈᱟՈॆӪ࣋䍴 Ⓚ㇑⨶Ⲵㅜа↕DŽԔӪ᛺䇦Ⲵᱟˈབྷ䜘࠶ઈᐕ˄���ԕк˅䜭สᵜ㜌ԫᵜ዇սDŽ Ӿ䈳⹄ᶕⴻˈሿᗞԱъ዇սਈॆᑵᓖ䘈ᱟ䖳བྷⲴˈ᳇⽪ሿᗞԱъъ࣑⌒ࣘǃъ࣑ᡀ䮯䖳བྷDŽ ཊᮠ䜘䰘亶ሬሩ䜘䰘޵዇ս㙼䍓䖳Ѫ␵ᾊˈሿᗞԱъ䜘䰘ሿˈ዇սቁˈӪઈ㇑⨶䳮ᓖнབྷDŽ 23.88% 47.76% 28.36% ଋچͫ૝ӟЏԇ஬੽ ଠИ ЉૡͫޗࡣࢠૡЏԇ஬੽ ሿᗞԱъӪ᡻н䏣Ⲵ⧠䊑㾱⮕儈ҾӪઈݵ䏣ˈ৽᱐ࠪሿᗞԱъሩӪઈⲴ੨ᕅ࣋⅐㕪DŽ㔃ਸަԆ 䈳⹄䰞仈ˈᱮ⽪ࠪሿᗞԱъоབྷѝԱъҹཪӪ᡽Ⲵ㜭࣋䖳ᕡDŽ 䲿⵰㇑⨶≤ᒣⲴᨀॷˈሿᗞԱъⲴ䘀㩕᭸⦷䙀⑀ᨀॷᡆสᵜっᇊˈ᭸⦷л䱽ⲴਚঐᶱቁᮠDŽ ֣��͹Ҹ՛ऩӹыմઁࠥ 䈹⹊ᣛ઀ RESEARCH REPORT22 Report CHINA HRKEY @2012 38.81% 46.27% 14.93% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00% 21.6% 17.5% 22.5% 18.2% 11.9% 8.4% ֨йࣞ߄ङ܉ߐչфս ֨йѩૅङםؚۯͧ௤૆бԃͨ ࣞ߄ङ١֫ѩԎͧս࣎ѩԎ澝١֫ӕҵ אⶌͨ ࣔ߄ङЏԇࠥڔͧџқ୥ͫ଍ੈࠥڔ֨ գ੧Иࣞ߹▲٩ͨ ૻ௤ङ঒ࣲࡊٵͧઁਸ澝६ؔ澝௤ݼͨ ࣞ߄ङ२৞ы۵ 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% ሿᗞԱъⲴߣㆆᯩᔿӽٿ䳶ᵳˈྲࡽᡰ䘠ˈᆳሩߣㆆ᭸⦷ǃ䘀㩕᭸⦷ǃઈᐕ〟ᶱᙗⲴᖡ૽ާ ᴹཊ䟽֌⭘ˈᓄ㿶ާփԫ࣑㘼ᇊˈнਟаᾲ㘼䇪DŽ ���བྷ䜘࠶㻛䈳ሿᗞԱъ᤬ⲴᱟḀаᯩ䶒Ⲵ㜭࣋˄ᢰᵟǃ૱⡼ǃъ࣑⁑ᔿ˅ˈ㘼׍䶐㔬ਸ䘀㩕㜭࣋ ˄㇑⨶˅ⲴԱъᖸቁˈ䘉ҏࡋъԱъⲴᲞ䙽⢩ᖱˈу㘼нޘDŽ ֣��͹Ҹ՛ङ঒ࣲސڔ ֣��͹Ҹ՛ङ߾ڶॼжԃ 䈹⹊ᣛ઀RESEARCH REPORT 23 Report CHINA HRKEY @2012 10.60% 6.20% 10.80% 9.70% 9.10% 6.90% 13.10% 3.60% 10.60% 8.10% 11.40% ԍԈՠգ঒ࣲ 圈懙ЊЗы۱ڱ५঒ࣲ ॑ґ঒ࣲ ыմܥ刑 մׁٗઐЊՇي ыԃ૏࢛঒ࣲҒێٵՖ ы۵ࡵଵͧЛޞՃӃ৺ыմͨ 働ݼ঒ࣲ ыԃ૏࢛ջત ы۵ॣ૎ ыԃ૏࢛Ғێ߆ԇͧײ圈懙澝ы۵҈ځҒێͨ 0.00% 5.00% 10.00% 15.00% ൘��њ䘹亩ѝˈ㻛䇯Աъ䘹ᤙᴰཊⲴࡽഋս࠶࡛ᱟ˖Ӫ᡽⍮䚓ǃӪ࣋䍴Ⓚؑ᚟ᴽ࣑ǃ⽮؍㇑ ⨶ǃࣣࣘਸ਼㇑⨶DŽӪ࣋䍴Ⓚ૘䈒઼Ӫઈᤋ㚈ԕн䏣��Ⲵ࣓࣯㍗䲿ަਾDŽᙫփ㘼䀰ˈ䲔㔙᭸㇑ ⨶ǃ㯚䞜㇑⨶઼Ӫ࣋䍴Ⓚ㇑⨶ؑ᚟ᒣਠཆˈ਴㊫ཆवᴽ࣑䴰≲൷ᱮ⽪ࠪ䖳Ѫᒣ൷Ⲵᕪ࣢䴰≲ˈ৽ ᱐ࠪሿᗞԱъሩཆ䜘࣋䟿Ⲵཊṧᙗ઼ޘ䶒ᙗDŽ 31.70% 31.50% 20.40% 16.40% џࠀ޾ՠࣲ ߆ԇ޾յӱ фս޾Йئ ࡶ३޾এޢ 0.00% 10.00% 20.00% 30.00% 40.00% ֣��͹Ҹ՛ثߎ֪ы۵߆ԇߑߣङ߆ԇ߄քпߊ߈ ֣��͹Ҹ՛رثքпாऩ୊Ոיԕ߆ԇ ҹ澝ҙԉיԃڠԗ঒ࣲङ۞જ࠳֨㉽૜ ሩҾሿᗞԱъ㘼䀰ˈሩཆवᴽ࣑ᵪᶴⲴᵏᵋˈ䳶ѝ൘є⛩ˈԧṬ઼ᴽ࣑ˈަ⅑᡽ᱟӗ૱㊫ර ઼ᴽ࣑᭸⦷DŽᦒ䀰ѻˈԆԜ䖳㜭ཏᗽਇᴤঅа˄ḷ߶ॆ˅Ⲵӗ૱DŽᮠᦞ㺘᰾ˈ⸝ᵏ޵ˈ亴䇑䘁ӄ ᡀሿᗞԱъᴹ���ԕкⲴཆवᴽ࣑໎䮯DŽ 䈹⹊ᣛ઀ RESEARCH REPORT24 Report CHINA HRKEY @2012 13.2% 25.0% 15.6% 19.7% 11.4% 15.1% ՠգ୐ௌشͫ߆ԇ֌Љ۠۞܈ݎ ৯ߡثיԕ߆ԇङ۞જ ثיԕ҈ځ֌ەӑ৞Шдઆ ߆ԇ֌ЋЏچѺͫޗࡣࢠૡЗۅԗ஬ࡌ ߆ԇ֌ৠৌઁࠥشͫޗࡣࢠૡ஬ࡌ Џԇઁࠥش࡚ͫ߄ڷ੽יԕ 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% മ��޽⅑ᱮ⽪ˈࡦ㓖Աъ䟷⭘ཆवᴽ࣑Ⲵѫ㾱ഐ㍐ᱟĀ㘱ᶯⲴ᜿䇶āˈഐ↔䖜ਈ㿲ᘥᱟޣ䭞DŽ ֢��͵ӱংҷ՚ଙ࣐טԔާԆࣩОੌ֛ॹ ٬ᗇ⌘᜿Ⲵᱟˈᕅਁཆव䴰≲ਈॆⲴйᡀᖡ૽࣋൘ҾĀ儈ቲ㇑⨶㘵Ⲵѫ㿲᜿䇶ā˄лമ˅ˈ 㘼䶎ᇒ㿲䴰㾱DŽ޽⅑䇱᰾ˈ㇑⨶㘵᜿䇶㜭ᶱབྷᖡ૽Ӫ࣋䍴ⓀⲴᐕ֌ᯩᔿDŽ 24.8% 23.0% 19.2% 13.6% 10.0% 9.5% ޾ЋЏԗङ߆ԇ ޾ଊବ֪ࢠૡЏԇՇيङ஬ ஑Ѻۨߎ ޾Йئࢲࡴङ߆ԇ֌ଣா Ҽ୰ы۵ґऊ ௤঴ы۵ږҵ �����Աъ䟷⭘ཆवᴽ࣑俆ݸ㘳㲁Ⲵᱟ˖уъ઼䗵䙏ˈ㍗䲿ަਾᱟᡀᵜˈ㘼ަԆഐ㍐ᵳ䟽㾱վᖸཊDŽ شৈ͹சव॑ѫԗӣٗ଒▲࠵ࢋԗͫИ֢ङיԕ߆ԇ੧ЏЭ֨଎ԝٶڱӱଊ䗮Շ يͫଋԾѣЏї߁॑ѫԅਈङȔם৲Ҷ澝ش৲Ҷȕङ卡剰৲ѺݼङুৃڥڔЏٝଦ࢏ ଋޞ澞Ո৲їФङ޾۩ڐݹङޏֺুৃͫ؉۞նवѣЏرȔள߾ڶЏԇ॑ѫԗȕͧ㪣 ߆ԇיԕͨͫђ৲޾ױ֪ر߄ஒङӄୂ૏࢛ҶԃதИ֨߾ڶЏԇչѩԎЏԇЇȍȍ એЋЏङыͫҟЋЏङз澞 ֢��͵טԔާԆتҷ՚ޣלࣩўҚѼࢻ 䈹⹊ᣛ઀RESEARCH REPORT 25 Report CHINA HRKEY @2012 »1�ሿᗞԱъ൘ᡁഭഭ≁㓿⍾ѝާᴹᶱѪ䟽㾱Ⲵൠսˈቔަᱟ儈ᡀ䮯ᙗሿᗞԱъˈᆳԓ㺘Ҷ ⸕䇶㓿⍾ᰦԓᴰᴹ⍫࣋ǃᡀ䮯ᴰᘛⲴԱъ㗔փˈᓄ㔉ҸᴤཊⲴޣ⌘о᭟ᤱDŽ »2�ሿᗞԱънᓄ➗ᩜབྷԱъⲴ㇑⨶⁑ᔿˈ㘼ᓄԕሿᗞԱъъ࣑ᡈ⮕Ⲵ㿶䀂৫᧒≲ǃࡋᔪ䘲 ਸᵜԱъ㓿㩕⢩ᖱⲴ㓴㓷ᖒᔿ઼㇑⨶᡻⇥ˈਚᴹྲ↔ˈ᡽㜭ԔሿᗞԱъо⭏ءᶕⲴՈ࣯ݵ࠶ਁ ᥕDŽ »3�ሿᗞԱъᓄᖃ䟷⭘ᴤѪᔰ᭮Ⲵ㓴㓷㔃ᶴˈݵ࠶࡙⭘⽮Պॆ࠶ᐕǃケࠪṨᗳՈ࣯ˈਚᴹу ⌘઼ᢙབྷ㠚䓛൘ᯠӗ૱ǃᯠъ࣑кṨᗳㄎҹ࣋ˈ᡽㜭ᴤྭൠᡀ䮯઼༞བྷDŽ ൘⹄ウ䗷〻ѝˈᡁԜਁ⧠ഭ޵ޣҾሿᗞԱъӪ࣋䍴Ⓚ㇑⨶Ⲵ⹄ウ᮷⥞઼ᣕ੺䘌䖳ሿᗞԱъ㓿 㩕⧟ຳǃ⭏ᆈਁኅǃ㶽䍴ǃ᭯ㆆ⹄ウ㾱ቁˈ൘ԕĀӪ᡽ĀѪṨᗳ㓿㩕㾱㍐Ⲵ��ц㓚ˈ᱃᡽䳶ഒ઼ &+,1$� +5.(<ሩሿᗞԱъӪ࣋䍴Ⓚ㇑⨶Ⲵ⹄ウሶнՊ→↕Ҿ䘉ԭᣕ੺ˈᡁԜᐼᵋоަԆޣᗳሿᗞԱ ъⲴ਼ӱа䚃ˈሶሿᗞԱъӪ࣋䍴Ⓚ㇑⨶Ⲵ⴨ޣ⹄ウ䙀⑀␡ॆˈ䇙ޣᗳሿᗞԱъᡀ䮯Ⲵ਴⭼਼ӱ ઼ሿᗞԱъᵜ䓛ˈ䜭㜭㧧ᗇаӋᴹԧ٬Ⲵ㇑⨶ᙍ㘳઼੟ਁˈᒦ㜭൘ᇎ䱵ᐕ֌ѝਇ⳺DŽ আ֚ୂӣ�ۈৈչۃৰ ޢגߓ࣍